Terrace/patio

Reviews of Hampton Inn Palm Beach Gardens

2.5 out of 5
Hampton Inn Palm Beach Gardens
4001 Rca Blvd, Palm Beach Gardens, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1006 reviews" "
Rating 8 - Good. 225 out of 1006 reviews" "
Rating 6 - Okay. 46 out of 1006 reviews" "
Rating 4 - Poor. 37 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff is amazing. The breakfast is very good.
Stayed 3 nights in Mar 2024
Response from James Josepha on 27 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Sueli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel overall. The only things I didn’t like: There wasn’t any bananas for breakfast during our last 3 days and we had no shower gel in the bathroom for the last 2 days. The cleaning staff should always check the shower gels and shampoo bottles. In addition, I wish you would offer one free water bottle per day as a courtesy, like some hotels do. Your water bottle was overpriced, considering that we drink a lot of water in warm weather.
Stayed 5 nights in Mar 2024
Response from James Josepha on 18 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from James Josepha on 15 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind, friendly staff
Stayed 1 night in Mar 2024
Response from James Josepha on 12 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Renny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice
Stayed 1 night in Mar 2024
Response from James Josepha on 15 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mallikarjuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and clean rooms. Comfortable bedding
Stayed 1 night in Mar 2024
Response from James Josepha on 12 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

4/10 Poor

Mary

M
Stayed 3 nights in Mar 2024
Response from James Josepha on 7 Mar 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Rick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and a very good breakfast.
Stayed 3 nights in Feb 2024
Response from James Josepha on 28 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Friendly staff, clean room, convenient to everything!
Stayed 3 nights in Feb 2024
Response from James Josepha on 28 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

ebonee

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a suite for my daughter’s birthday party! It was extremely spacious and have a stove! Loved the stay!
Stayed 1 night in Feb 2024
Response from James Josepha on 26 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall customer service was fabulous and the room was clean
Stayed 2 nights in Feb 2024
Response from James Josepha on 28 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

marion

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Pleasant, convenient and clean
Stayed 1 night in Feb 2024
Response from James Josepha on 20 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Sean

Travelled with partner
Liked: Staff & service
Please do a deeper clean in the bathroom, specifically the vents. Ours seemed to have quite a buildup of dust (and potential mildew) and it strongly affected our allergies just being in bathroom. The bedroom had the same issue with the AC, but it wasn’t as bad. Stains could be seen on sheets and towels as well.
Stayed 2 nights in Feb 2024
Response from James Josepha on 20 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We appreciate your time in providing us with critical feedback to ensure we are able to improve on our future stays. We hope you consider us again in the future.

8/10 Good

Maria, ROSEVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and courteous especially Sharon who helped me print some documents. The hotel is in a great location and the room was very spacious. Our overall stay was good. A few things that I would recommend the hotel to address for future customers are the following: 1) improve water pressure, 2) provide drawers/dressers in the room, 3) add more washers and dryers (hotel only had one and I had to wait 4 hours to do one load, and 4) the mini fridge didn’t get cold enough to chill our water. That’s it! Thanks for providing us with a nice place to stay and rest.
Stayed 5 nights in Feb 2024
Response from James Josepha on 11 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

2/10 Terrible

Seth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Paid in full for a reservation. Was unable to make it til the following day. They said I forfeited my room. They had absolutely the worst customer service I have ever experienced. Likely my last time at a Hampton inn which is too bad because the other Hampton's I have stayed at were positive experiences but not this one.
Stayed 2 nights in Feb 2024
Response from James Josepha on 11 Feb 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from James J on 5 Feb 2024
Hello John!Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

EVAN, DENVER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very clean. Nice breakfast. The only concern is that the room was not made up daily even after I requested it. They did not tell me at any time that the rooms are only made up every other day.
Stayed 3 nights in Jan 2024
Response from James J on 5 Feb 2024
Hello Evan!Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We appreciate the feedback and want to make sure our staff is able to proactively communicate our housekeeping operations, so we will be looking into this. We are pleased to hear you found our hospitality to your liking, nevertheless. We look forward to welcoming you back again soon!

2/10 Terrible

Beth

Stayed 2 nights in Jan 2024
Response from James J on 5 Feb 2024
Hello!We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.

10/10 Excellent

Young Jun, Greensboro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind and they offer good services.
Stayed 3 nights in Jan 2024
Response from James Josepha on 19 Jan 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from James Josepha on 15 Jan 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Tom

Stayed 2 nights in Dec 2023
Response from James J on 5 Feb 2024
Hello Tom!Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Shacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from James Josepha on 3 Jan 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Robert

Stayed 5 nights in Dec 2023
Response from James Josepha on 2 Jan 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Abu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from James Josepha on 26 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from James Josepha on 24 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always!
Stayed 2 nights in Dec 2023
Response from James Josepha on 24 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

kEITH, Algonquin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights while in Palm Beach Gardens for a family event. Very pleasant and clean hotel. Two factors that kept me from giving it a5 star overall review. 1. Housekeeping is only every other day. I don't need my bed made or room cleaning every day but it would be nice to have coffee service refreshed daily. 2. Air conditioner was a little bit loud when it cycled on and off. Not terrible but I am a light sleeper. Also a ceiling fan to help distribute the cool air would be nice. As an indicator of how important these are to me, we stayed at this same hotel a month ago and cheerful came back this time.
Stayed 2 nights in Dec 2023
Response from James Josepha on 18 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking and appreciate your feedback to improve your stay in the future. We look forward to welcoming you back again soon.

10/10 Excellent

Marcella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Everything was great! It was clean, comfortable, and the people were very friendly and accommodating
Stayed 2 nights in Dec 2023
Response from James Josepha on 18 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Older hotel but clean in good condition.
Stayed 1 night in Dec 2023
Response from James Josepha on 18 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We woke up in the middle of the night sweating! We were afraid we had tempertures.
Stayed 2 nights in Dec 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We take your feedback serious and will be inquiring on this matter immediately. We hope you consider us again when in the area!

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Joanne

Stayed 1 night in Dec 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Georgemain

Liked: Cleanliness, staff & service, property conditions & facilities
That place is fantastic!
Response from James Josepha on 11 Feb 2024
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the stay. Spacious room and great breakfast!
Stayed 1 night in Dec 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

6/10 Okay

Annabelle

Stayed 5 nights in Nov 2023
Response from James Josepha on 24 Nov 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.

10/10 Excellent

Abelardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from James Josepha on 24 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Nov 2023
Response from James Josepha on 20 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Paula

Stayed 1 night in Nov 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from James Josepha on 20 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is peasant the room was spotless roomy and easy to use
Stayed 1 night in Nov 2023
Response from James Josepha on 15 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Collin

Stayed 1 night in Nov 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Wilder

Stayed 2 nights in Nov 2023
Response from James Josepha on 13 Dec 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Dorit

Stayed 1 night in Nov 2023
Response from James Josepha on 13 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Elizabeth

Stayed 1 night in Nov 2023
Response from James Josepha on 30 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

JUNE

Stayed 3 nights in Nov 2023
Response from James Josepha on 30 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like almost everything. However, the patio needs some serious painting.
Stayed 5 nights in Oct 2023
Response from James Josepha on 7 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

8/10 Good

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk tries to be accommodating and values patients of nearby Bascom Palmer. This was my 2nd stay and tv had some buffering issues at first and this room was on the other side of the hotel and not as quiet due to several trains, I will continue to book this Hampton Inn. Included Breakfast nice and the pretty garden to relax in near the pool is a bonus for hotel guests to enjoy the outside.
Stayed 1 night in Oct 2023
Response from James Josepha on 2 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Oct 2023
Response from James Josepha on 1 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property that was convenient for us to rest for the evening.
Stayed 1 night in Oct 2023
Response from James Josepha on 1 Nov 2023
Thank you for taking a moment to share your experience at Hampton by Hilton Palm Beach Gardens. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.