Interior

Reviews of B&B HOTEL Marne-La-Vallée Torcy

2 out of 5
B&B HOTEL Marne-La-Vallée Torcy
3 Ter, rue Pierre Mendès France, Torcy, Seine-et-Marne

Reviews

8.0

Very good

Rating 10 - Excellent. 255 out of 832 reviews" "
Rating 8 - Good. 397 out of 832 reviews" "
Rating 6 - Okay. 104 out of 832 reviews" "
Rating 4 - Poor. 53 out of 832 reviews" "
Rating 2 - Terrible. 23 out of 832 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel a number of times. Always a pleasant experience. Immediately next door to the RER A Station so convenient, only small downside is railway noise. Our room was incredibly warm the first night, but we spoke to the front desk to request the A/C be switched on, they advised it was centrally managed but they would contact head office and request. The next night the A/C was on and the room was far more comfortable and we slept great. Appreciate the assistance from the staff. Thanks!
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Disneyland Paris
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Disneyland Paris
Absolutely spotless, front desk was really helpful and allowed us to have breakfast a little early as we needed to leave
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Had a really lovely stay. Arrived quite late for check in but it didn’t matter. Staff were friendly and helpful. No issues throughout my stay. I love staying here. Basic but good value for money. I will be back :)
Stayed 2 nights in Nov 2023

10/10 Excellent

Victorine

Travelled with family
I think the rooms are very tight. It’s just a place to go and put your head after a long day. It doesn’t have the relaxing feel. Very limited facilities
Stayed 2 nights in Oct 2023
Response from Reception team on 24 Oct 2023
Hello,Thank your for taking the time to give us your feedback. We regret that our services did not meet your expectations. We're glad you had a good stay with us despite this.We hope to see you soon at B&B.

8/10 Good

Stacy

Stayed 1 night in Oct 2023
Response from La réception on 23 Oct 2023
Bonjour,Nous vous remercions pour la note attribuée, nous sommes ravis que vous ayez apprécié votre séjour chez nous.A bientôt chez B&B.

8/10 Good

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for RER to Paris. Great breakfast. Close to restaurants and stores. Parking was difficult, noisily delivery at 3.45 am . Basic but good.
Stayed 2 nights in Sep 2023
Response from Reception team on 23 Oct 2023
Hello,Thank you for the great review of our hotel. We're glad you had a good stay with us.We're looking forward to see you again.

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We liked how close the train station was and the shops fro convenience. The room was small and didnt have a lot of facilities luke a kettle, but there was a coffee machine in reception and the room was clean.
Stayed 5 nights in Aug 2023
Response from Reception team on 11 Sept 2023
Hello,Thank you for the great review of our hotel !We are glad that you liked your stay with us and that you found our establishment location convenient for you !We hope to see you again very soon.

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A decent budget hotel. Super close to the station and a short 5-10 minute walk to 2 different shopping centres (inc a big carrefour). Would stay again!
Stayed 2 nights in Aug 2023
Response from B&B TORCY Reception Team on 25 Aug 2023
Hello,Thank you for your great feedback!We are glad you enjoyed your stay with us and definitely hope to see you again.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from La réception on 25 Jul 2023
Bonjour,Merci d'avoir pris ces quelques instants pour noter notre hôtel. A bientôt chez B&B !

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a trip to Disney land
Stayed 1 night in Jun 2023
Response from La réception on 25 Jul 2023
Hello,Thank you for your great feedback. We are glad you enjoyed your stay with us, and that you found our hotel location convenient for you.See you soon for a next stay !

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Cheap and ok to just sleep
About 20 mins from Disney by Rer a which is literally a min away. Great to walk during day up the slope to side of hotel. But a little dark at night. I liked the sound of the metro. But others might not and goes on until about 12.30 à and starts again about 5.30 am. The room was small, bed ok. But really hot and the air climate didn’t work. Couldn’t open a window as on ground floor. Tiny bathroom and the showers definitely need changing. The water went everywhere because of design. Cheap if doing Disney on a budget and we literally just slept there but next time will prefer to stay in Val d Europe as nearer
Stayed 2 nights in May 2023

8/10 Good

Gian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION, GOOD VALUE FOR MONEY
Staff are nice tnx to that. Room was small but not a problem because its very clean and they clean it daily for 3 nights of our stay. I chose the location as its only 1 min walk from train station, as most time we will be in disneyland with my 2 gurls age 14 and 5. Bed is comfy just need to add extra pillow if possible. Bathroom is clean its just no proper shower enclosure so hard to shower :) No water boiler in the room but you can always ask the reception. Bring your own toiletries It was a pleasant stay. area is safe. Im a mom with children traveler
Stayed 3 nights in May 2023
Response from cs on 15 May 2023
Bonjour Gian,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Marne La Vallee Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

6/10 Okay

Alana

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Catalin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect condition
Stayed 1 night in Mar 2023
Response from Safia on 19 Apr 2023
Good morning,Thank you for the note and looking forward to seeing you again.Best regardsSafia

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I was there in early February 2023. I spent three days visiting Disneyland Paris. The hotel was clean the staff was helpful and the location is right next to the (RER) that takes you to Disneyland. The only complaint would be the design of the showers that don’t have much of a barrier to prevent the water from going out. Mark Anthony

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
A nice place to stay on a budget obviously it’s pretty barebones but very clean and friendly staff. The breakfast isn’t half bad either. Great stay if you’re going to Disney on the RER.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Very convenient to bus,train and shopping mall. Very close to Disney Paris.Would recommend this property. Great value.
Stayed 3 nights in Sep 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comparing
Stayed 2 nights in May 2022

6/10 Okay

Dyrine

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
stayed here 2 nights to go to Disney land it’s 2 stops away taking metro and 4 mins walk from hotel to metro station. You only get 1 towel per guest the shower kept changing temperatures and burned my wife . The room was pretty big and if u arrive late at the hotel u can still enter . It’s really noisy at night from other guest . U don’t get soap bottles only one big squeeze bottle in the shower . The ac didn’t work proper . But u get what u paid for . And it’s ok for that price and 2 nights stay .
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for disneyland. Next to the rer (15min from disney), close to shopping area if you need something. Small, but clean room.The bathroom was a little wierd with the shower, but not bad. Could be better if hair dryair is in the room, but if you ask for one, they give you, so it's not a problem. It was our second stay here, and i think if we go to Disney again, we come back
Stayed 3 nights in Jul 2021

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Very good and clean had a wonderful stay would recommend it
Stayed 2 nights in Aug 2020

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a place to crash. Stayed there 2 nights while visiting Disneyland Paris. Perfect for that as hotel is 2 minute walk from Torcy train station, which is 3 stops away from Mickey Mouse!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel very helpful staff , close to amenities , staff went above and beyond to help us get into Paris during the strikes would definately stay again and strongly reccomend
Stayed 1 night in Jan 2020
Response from Joanna on 12 Jan 2020
Hello Patrick, Thank you for your comments following your stay at the B&B Hotel MARNE LA VALLEE Torcy It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, please accept our best regards.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Decent hotel for price
Hotel is in a great location for both Disneyland (10 min on train) and Paris city (30 min on train) with the train station a 5 min walk away. There is a shopping centre, bowling alley, cinema and various restaurants within 10-15 min walk from the hotel. Some of the fixtures needed updating in our room - bedside lamp was not working on one side, bedside shelf had a wear and tear defect on the same side, while the bedside light switch was hanging out its socket on the other side. However, we were only really in our room to sleep and we also didn't have high expectations for this budget hotel so left fairly satisfied with our stay.
Stayed 5 nights in Dec 2019

8/10 Good

Mikio

Business traveller
Stayed 1 night in Dec 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great of your going to Disney!
Amazing location with the RER train to Disney just across the road and also the bus Depot is there too. Carrefour supermarket & shopping Centre 5 min walk away. The surrounding street area was a bit dark at night but nothing to do with the hotel. The hotel was very clean and the bed was very comfortable although the wifi didn't work.
Stayed 2 nights in Oct 2019

2/10 Terrible

Serge, Nice

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed for three nights, used to wake up every morning at 5:30 in the morning due to the train that passes just next to the hotel, when the train passes the hotel shakes.... i asked to change room room with the Front Office agent but she was lazy enough to give me an unreliable argument saying that all rooms are occupied. This was at 10 in the morning the second day!!!! When i asked her that u still didn't check in the new customers of the day she answered me that the rooms are already allocated!!!! That means she doesn’t know how to switch rooms or lazy enough to ask.... BADDDDDDDDDDDDDDD
Stayed 3 nights in Oct 2019

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
No TV, No WiFi
This hotel is in the perfect location for travelling back and forth to Disneyland Paris, normally it's a fantastic place to stay, just a shame we were let down this time. We had an issue with the TV in our room which was never resolved leaving us with no entertainment while we were there, and to top it off we could barely ever get connected to the hotel WiFi. Also the cleaner came in to the room and cleaned while we were out, even though we'd clearly hung up the do not disturb sign on the door. We asked about these issues on two separate occasions and never got them resolved.
Stayed 3 nights in Sep 2019

4/10 Poor

Mark

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Harvey, Canada

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendliness of the staff We did think that the facilities (ie. rooms) should be a bit bigger and that they should have showers with doors on them. Although it was not a problem for us, hotels in such locations should have adequate free parking for all their guests.
Stayed 1 night in Oct 2019
Response from Guram on 11 Oct 2019
Dear Harvey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in B&B hotels. Its location is very near to the bus stop which has an access going to the airport as well. Also its very near to the train staion and going to Disneyland Paris ❤❤
Stayed 4 nights in Sep 2019
Response from Guram on 15 Sept 2019
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Guram on 12 Sept 2019
Bonjour Luca, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019
Response from Guram on 12 Sept 2019
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, small, and affordable rooms! We enjoyed our stay, it was just what we needed. We were pleasantly surprised at how nice it was for how little we paid when compared to competitors.
Stayed 2 nights in Aug 2019
Response from Guram on 12 Sept 2019
Bonjour Sara, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably accommodation close to transport and to Disneyland. Very clean and very friendly and helpful staff.
Stayed 3 nights in Aug 2019
Response from Guram on 5 Sept 2019
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Verified traveller

Travelled with family
Can't say anything about the hotel as we got there very late and were very tired, so went straight to bed in single beds. Woke up and left about 45 minutes later to go to Disneyland Paris. The hotel is about 5 minutes ftom Torcy RER, just what you need at night! Will go back if going back to DLP?
Stayed 1 night in Aug 2019
Response from Guram on 5 Sept 2019
Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Grace

Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a nice hotel near torcy train station but the walls is very thin and you can hear every little sound around, especially when someone might be in or out in the vet early hours.
Stayed 2 nights in Aug 2019
Response from Guram on 29 Aug 2019
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Disney.
Excellent location for Disneyland Paris - literally 500yrds from Torcy station. Basic, but clean and perfectly adequate for a couple of nights away. Lots of restaurants and takeaway places within walking distance too.
Stayed 2 nights in Aug 2019
Response from Guram on 29 Aug 2019
Bonjour Helen, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on RER for Disneyland and Paris
After reading the reviews I was expecting worse. Very friendly staff We only had one pillow but getting two pillows wasn’t a problem. TV only one English news channel. Beds were comfy. Room was compacted but clean. Our room was on the opposite site to railway so the trainline didn’t bother us but we were over the entrance and we couldn’t open the window for long as cigarette smoke came in and noisy later with delivery man and late night people shouting. Great location for Disneyland and Paris. Highly recommended for offsite accommodation. No kettle in the room and drinks machine wasn’t working so could only drink tap water. At breakfast it was a continental so only did it on the first morning to try after reading the reviews and once was enough as very basic. The biggest disappointment for me was no English Breakfast tea. I don’t drink coffee there was tea, darjeeling/ Earl Grey but no normal tea. You can order a dominoes pizza from hotel or we walked the 20 minutes to it. I saw a sign for McDonalds but didn’t go. There is a Spar shop near the station so stick up on drinks and snacks.I would go back but I hope the hotel will get some ‘English Breakfast tea’. I was having caffeine withdrawal headaches. There is a bus terminal and train behind the hotel but limited on shops. There is also a microwave you can use in the foyer. I noticed an earlier review about no toiletries however there is now a soap dispenser on the wall of the shower.
Stayed 3 nights in Aug 2019
Response from Guram on 29 Aug 2019
Bonjour Nicola, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel. Did exactly what it needed to - provided a place to sleep.
Stayed 1 night in Aug 2019
Response from Guram on 29 Aug 2019
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARNE LA VALLEE Torcy. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

jayde

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Thongphone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smells cigarette
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would be good if air condition is working and kettle provided
Stayed 3 nights in Apr 2019