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Reviews of B&B HOTEL Paris Porte des Lilas

2 out of 5
B&B HOTEL Paris Porte des Lilas
23 Avenue René Fonck, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 578 reviews" "
Rating 8 - Good. 283 out of 578 reviews" "
Rating 6 - Okay. 93 out of 578 reviews" "
Rating 4 - Poor. 24 out of 578 reviews" "
Rating 2 - Terrible. 19 out of 578 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Kind of far from centre, but close to metro. Rooms quite small and basic. Breakfast spread was ok
Response from B&B HOTEL Paris Porte des Lilas on 6 Oct 2023
Dear Guest,We thank you for giving us these few moments to express yourselves following your stay at the hotel B&B Paris Porte des Lilas. We are pleased to hear that the services offered have given you satisfaction.As indicated on the website, we are in Paris 19, in the North/East, and not in the city center. We are only 7 minutes from the Porte des Lilas metro station, line n11 direct to the city center in 15 minutes.Looking forward to seeing you again,Best regards.

10/10 Excellent

JOEL, WHEATON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
25 MN to CDG airport. Close to porte de Lilas metro. Quiet hotel.
Stayed 1 night in Jul 2023
Response from B&B HOTEL Paris Porte des Lilas on 17 Jul 2023
Dear Guest,We thank you for giving us these few moments to express yourselves following your stay at the hotel B&B Paris Porte des Lilas. We are pleased to hear that the services offered have given you satisfaction and your comments encourage us to continue our efforts to satisfy you.Looking forward to seeing you again.Best regards.

10/10 Excellent

Edward, Houston

Stayed 3 nights in May 2023
Response from B&B Hôtel Paris Porte des Lilas on 8 Jun 2023
Dear Guest, We thank you for your comments following your stay at B&B Paris Porte des Lilas. It is with great pleasure that we receive your compliments.Also, we will share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We look forward to seeing you again.

10/10 Excellent

Daniela Vasilica

Stayed 2 nights in Mar 2023
Response from B&B Hôtel Paris Porte des Lilas on 21 Mar 2023
Madame, Nous vous remercions pour vos commentaires suite à votre séjour au B&B Paris Porte des Lilas. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir chez nous.

4/10 Poor

Cindy

Stayed 1 night in Dec 2022
Response from B&B Hôtel Paris Porte des Lilas on 2 Jan 2023
Bonjour CINDY, Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes et de ne as avoir de précisions à ce sujet. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

6/10 Okay

Merlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from B&B Hôtel Paris Porte des Lilas on 6 Jul 2022
Dear Guest, We thank you for giving us these few moments to express yourselves following your stay at the hotel B&B Paris Porte des Lilas. Best regards.

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy good location with the metro close by!
Stayed 3 nights in Jun 2022
Response from B&B Hôtel Paris Porte des Lilas on 27 Jun 2022
Dear Guest, We thank you for your comments following your stay at B&B Paris Porte des Lilas. It is with great pleasure that we receive your compliments. Also, we will share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We look forward to seeing you again.

6/10 Okay

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! In a calm neighborhood in the outskirts of Paris. Hotel was modern, spacious, clean, and had a friendly staff. Easy to get into Paris from the hotel, and surrounding neighborhood was also fun to explore. Highly recommend if you want to visit Paris but not deal with the hustle and bustle.
Stayed 1 night in Jun 2022
Response from B&B Hôtel Paris Porte des Lilas on 10 Jun 2022
Dear Guest, We thank you for your comments following your stay at B&B Paris Porte des Lilas. It is with great pleasure that we receive your compliments. Also, we will share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We look forward to seeing you again.

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and good location
I really enjoyed this hotel as it had everything I needed. The lobby was very cute, there’s a bar, microwave, coffee and snack machine. It was clean and comfortable and I would happily come back!
Stayed 3 nights in May 2022
Response from B&B Hôtel Paris Porte des Lilas on 13 Jun 2022
Dear Guest, We thank you for your comments following your stay at B&B Paris Porte des Lilas. It is with great pleasure that we receive your compliments. Also, we will share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. We look forward to seeing you again.

4/10 Poor

Andre

Travelled with family
Disliked: Cleanliness
This hotel is more of a hostel. The staff was kind and tried to be helpful at times but spoke limited English/Spanish and it was difficult to communicate with them at times. The hotel room was very small, it did not have a fridge, no telephone in the room (every time you needed something, you had to go downstairs to the front desk), we had to ask for towels because there wasn't any in the room, AND the bathroom in our room smelled like cigarette smoke, as if the previous guests smoked in the bathroom and the smell lingered. The hotel is a 10 minute walk from the closest metro station and it took about 45 minutes to get to the city center. There is other forms of transportation, like bus and tram but if you're trying to get to the center of the city, the metro is what you want to use.
Stayed 1 night in Apr 2022
Response from B&B Hôtel Paris Porte des Lilas on 27 Apr 2022
Dear Sir, We are truly sorry that you did not experience a suitable level of service during your stay with us. It is not usual, we regret it. Our rooms and services comply with the standards of two star hotels in France. We are in Paris 19, as indicated on the website, 7 minutes from metro n°11, Porte des Lilas, direct downtown 15 minutes to HOTEL VILLE (city hall of Paris) and not 45 minutes. Yours sincerely,

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The staff was great
Stayed 3 nights in Feb 2022
Response from B&B Hôtel Paris Porte des Lilas on 22 Feb 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

tai

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor overall experience and the staff was not pleasant to speak to
Stayed 4 nights in Dec 2021
Response from B&B Hôtel Paris Porte des Lilas on 5 Jan 2022
Dear Guest, We are truly sorry that you did not experience a suitable level of service during your stay with us. We regret not having more details about your dissatisfaction and moreover, that you did not report it to us during your stay. We will endeavour to enhance your satisfaction for future stays by improving the various points highlighted in your comments. Yours sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pariiiis
Nice convinience and quick stay in central
Stayed 1 night in Nov 2021
Response from B&B Hôtel Paris Porte des Lilas on 30 Nov 2021
Dear Guest, We thank you for giving us these few moments to express yourselves following your stay at the hotel B&B Paris Porte des Lilas. We are pleased to hear that the services offered have given you satisfaction and your comments encourage us to continue our efforts to satisfy you. Looking forward to seeing you again, Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent budget hotel.
A nicely kept property. Area is dull and ugly, and the room was always too hot, but the price was cheap and it was totally worth it. Breakfast was fine.
Stayed 3 nights in Nov 2021
Response from B&B Hôtel Paris Porte des Lilas on 17 Nov 2021
Dear Guest, We thank you for giving us these few moments to express yourselves following your stay at the hotel B&B Paris Porte des Lilas. We are pleased to hear that the services offered have given you satisfaction and your comments encourage us to continue our efforts to satisfy you. Looking forward to seeing you again, Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is bare bones, basic. No bar, restaurant or any additional services. Staff were pleasant, although we were disappointed to be informed at check in that the parking was in fact not free and off-site. This was a big let down as we specifically chose a hotel a little outside the city to ensure free parking and from the looks on the faces of several guests arriving shortly after us, this was a common review of the place. I wouldn’t stay again but it’s fine for a bed for the night.
Stayed 2 nights in Oct 2021
Response from B&B Hôtel Paris Porte des Lilas on 28 Oct 2021
Dear Guest, Thank you for taking the time to give us your opinion following your stay at the B&B Paris Porte des Lilas. Our rooms and services comply with the standards of two star hotels in France. We have a bar, but it is close during that period of COVID, in relation with the pass and the protection of the persons. Yours sincerely

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from B&B Hôtel Paris Porte des Lilas on 26 Oct 2021
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au B&B Paris Porte des Lilas. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous revoir chez nous.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Miroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Cheap" stay just on the outskirts of the zone 3
"Cheap" stay just on the outskirts of the zone 3, which is handy for public transport. Clean and comfy bed, the size of the room is not that great for the money, but that is the story of big capitals in Europe I guess.
Stayed 3 nights in Nov 2019

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cakue
It was only for one night - but the bed was very comfy and the staff were helpful. We didn’t realise you had to book parking - we thought it came with the booking - but luckily the hotel have another parking site a few hundred yards away so we could still park securely
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and polite staff Small choice for breakfast
Stayed 5 nights in Oct 2019

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just for Business
Close to Metro station
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Take care of soap and towel in room. Don't let client remark the lack.
Stayed 1 night in Sep 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Le Triton
I’ve stayed here a number of times before. It is very handy if you are attending a gig at the nearby ale Triton club. It’s very close to a metro station (but watch out for stations being shut due to renovation). There quite a few nice eateries around (including Le Triton - you get a discount if you eat there) as well as various supermarkets. Buffet breakfast available and bar is open in the evening.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
La persona en la registration no encontró mi reservación le mostré mi reservación y se hizo el bobo atendió otros huéspedes me dejo esperando por dos horas de 12.00 media noche a las dos de la mañana, me cobro por la habitación nuevamente, le mostré el comprobante de que estaba pago pero o lo acepto y me dijo que si ya lo tenía pago entonces en la tarjeta de credito no me cobrarían entonces le mostré que si me cobraron, me contestó que muy raro, no tenía idea de lo que hacía, dejé las cosas de esa forma asta el día siguiente bajé a recepción le esplique a la persona de recepción lo ocurrido con los propios documentos y los cargos extras se disculpó me dijo que no entendía porque la otra persona no vio mi reservación me rehén bolso el dinero y en fin pero que esto pase a la media noche??? Y fuere de eso que no le faciliten clave para el wi di y no colaboren fue supremamwnte desagradable
Stayed 2 nights in Aug 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need double bed instead of single bed. Everything else was fine .
Stayed 1 night in Jul 2019
Response from Stéphanie on 28 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Aleksandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Our uncomfortable stay at Port de Liles
I stayed at B&b port the Liles with my daughter for 4 nights. The hotel was clean in general, but the only amenity in the room was a shower soap. You need to have your own toiletries. No other services, only vending machines. Our room had like a dog smell. The hotel is located by the highway, but is 10 minutes walking distance to the metro stop called Port the Liles. The bus stop is closer, but we had never use it, because of the hard to figure out schedule We walked from the metro always before midnight, because that is how we were adviced. The area was by the park, which was still open, so for sure is not safe to walk for single person. There is a Carefour store walking distance-6 minutes. There are not nice Parisienne caffes around, so we took Metro to Republic stop, that had a choice of caffes. There was something like outside patio, but nothing was there, just fence and concrete. Adding a little details: pictures, plants will make the area more cozy. We did not take any pictures of the area, because there are not picturesque at all. The service desk was Ok , but always busy.
Stayed 4 nights in Jun 2019
Response from Stéphanie on 6 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for the Le Triton
Very convenient for attending gigs at Le Triton (who also give a discount to hotel guests in their restaurant) which is just up the road or at the Paris Philharmonic Hall which three stops in the tram from Porte des Lilas. Have stayed here before and have never been disappointed with the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Pat

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and very well maintained. It met our needs for the few days we were there. It was a rather small room with small beds and no other furniture. One pillow and one towel a day (no wash cloths) takes a bit of getting used to although they finally did give us a second pillow. The lack of a shower door was also very odd, but we managed. The breakfast for 6,85€ was perhaps the best part of the stay. Eggs and bacon were added to the traditional continental fare every day and it was well worth it.
Stayed 6 nights in Jun 2019
Response from Stéphanie on 6 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Very nice excellent
Stayed 2 nights in May 2019
Response from Stéphanie on 25 May 2019
Merci beaucoup Harmonie. A bientôt dans notre hôtel.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Offered no toiletries, water heater, you have to provide everything for everything you need. Download UBER if you need car as transpo cheaper than taxi.
Stayed 1 night in May 2019
Response from Stéphanie on 21 May 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Andi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Stéphanie on 3 May 2019
Bonjour et merci! A très bientôt!

6/10 Okay

CHIN KONG

Liked: Staff & service
Good location
Morning shift staff Receptionist service is good. Room cleanliness acceptable, but the shower shampoo is not full fill up. Location good, about 3 - 5 mins walk to metro. If you do intend stay with this hotel, do remember bring own toothpaste, toothbrush, room slipper for the basic stuff
Stayed 1 night in Feb 2019
Response from Stéphanie. on 10 Mar 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Roslyn, Riverside, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bare bones room
No tea kettle or safe but comfortable bed, plenty of towels, good Wi-Fi and TV, all at an excellent price. Close to bus lines and Metro. Some decent restaurants that offer discounts to hotel clients are within walking distance. Had a very pleasant stay.
Stayed 4 nights in May 2018

8/10 Good

Sailesh , Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Traveler
This is good option for low budget Traveler, it ONLY has Bed and Breakfast, good location - 5 minute away form Metro and next door bus stop.
Stayed 3 nights in Apr 2018

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful staff will definitely go there again

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Very basic, small rooms but OK very short stay
Location was perfect for me, short walk to where I needed to be, but also a short walk to Metro and Tram line. Breakfast was very basic, but for me as i'm a bread, tea and juice person it was good. I wasn't keen on the door lock being a code on a piece of paper. The walls are very thin, and the person in the room next to me was in and out letting the door slam which shook the whole wall. I couldn't sort the aircon. out so was quite warm, as opening the window wasn't really an option due to busy roads and traffic noise. I had a double room single person for 2 nights, not sure I'd want to stay longer or with my partner. The bed was comfortable.

8/10 Good

Oliver, Norwich, ENG

Liked: Cleanliness, staff & service, room comfort
Helpful Staff
The staff were very helpful and made everything so easy
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent 2 star hotel in Paris.
This is a two star hotel located in the outskirts of Paris but convenient to the Paris metro. It takes about twenty minutes to get downtown. The neighborhood is a typical city neighborhood, nothing exceptional. There is a grocery store about seven minutes away. The area is noisy - typical city. But the room is extremely quiet as long as the windows are closed. The rooms are basic and small - no tissues or refrigerator. There is about a half meter of clothes hanging space - no wardrobe or drawers. However, the plumbing works. The bed is extremely comfortable. The rooms are very clean. The walls are clean and intact - no crumbling walls or ceilings. The air conditioning and wifi work. The chambermaids are efficient and friendly as is the staff. I give it five stars (out of five). Don't go here if you want a spacious hotel room with chocolate on your pillows. But if your objective is to see Paris and have a good place to sleep, this may be the place for you. You have to decide if the price fits your budget.
Stayed 7 nights in Jun 2017

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

mashuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Thumps up! Location near metro. Great breakie. Clean room. Good for a couple.

10/10 Excellent

Gaby, Sanford, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only One Night
If you in Paris like us for one night is perfect, we just choose the place for the price

10/10 Excellent

Deaglán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Burger

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and comfy place to sleep
My stay was a typical service that you look for in a hotel...Customer service is really amazing and awersome.

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good contitions, POOR food
Very poor food. It gets finished quickly and not filling them