Front of property – evening/night

Reviews of Explorers Hotel

3 out of 5
Explorers Hotel
50 Avenue De La Fosse Des Pressoirs, Magny-le-Hongre, Seine-et-Marne

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1004 reviews" "
Rating 8 - Good. 354 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Felicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Tthe exits in playground.
Stayed 6 nights in Mar 2024
Response from Captain Archibald on 23 Mar 2024
Dear Family, Please be aware that we are sorry that your stay did not meet your expectations. Piratly yours

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Captain Archibald on 12 Mar 2024
Thank you very much for your great feedback and for choosing the Explorers hotel.

2/10 Terrible

Doyinsola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff
Stayed 2 nights in Mar 2024
Response from Captain Archibald on 11 Mar 2024
HelloPlease accept our apologies, we sincerely hope to see you again for a better experience. Pirately yours

10/10 Excellent

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Explorers is an ideal location for the Disney parks and trains to Paris. The staff are very helpful, the rooms are spacious and clean. Facilities are outstanding for children, the water slides in the pool were very good as was the indoor soft play and outdoor park. There’s pizza and crepes, hot dogs and sandwich’s available with drinks. There’s also a bar area. The included continental breakfast was excellent, fresh baked rolls and pastries selection of meats and cheese, salads and various jams etc with plenty seating available. There’s a large supermarket 1.5km away, you’ll find all local taxi’s are a flat fare of €20 but and Uber was €12 you can walk it’s a straight road.
Stayed 3 nights in Feb 2024
Response from Captain Archibald on 7 Mar 2024
HelloThank you for taking the time to write a detail review. We are really happy that you enjoyed your stay and we hope to see you again soon! Pirately yours

8/10 Good

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a late night check in and the receptionist was less than friendly. Other than that the hotel was as expected and ideal for our 3 night stay to go to Disney.
Stayed 3 nights in Feb 2024
Response from Captain Archibald on 26 Feb 2024
HelloThanks for sharing your feedback .Please note that we will take your remarks into consideration and report it to our night manager .Our sincere apologie

10/10 Excellent

Ashley

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Captain Archibald on 26 Feb 2024
Thank you very much for taking the time to share your opinion with us and other clients regarding your stay.

8/10 Good

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2024
Response from Captain Archibald on 23 Feb 2024
HelloThank you very much for taking the time to share your opinion with us and other clients regarding your stay. Pirately yours

10/10 Excellent

Edward, Stafford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus back from disney at 8pm was overcrowded and extremely dangerous
Stayed 3 nights in Feb 2024
Response from Captain Archibald on 23 Feb 2024
Thank you very much for taking the time to share your opinion with us and other clients regarding your stay.

10/10 Excellent

Maureen

Travelled with family and small children
Great base for Disney. Plenty to keep kids occupied
Stayed 6 nights in Feb 2024
Response from Captain Archibald on 23 Feb 2024
HelloWe are happy to read that your little sailors had fun Pirately yours

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Very dark when dropped off shuttle bus back to hotel.
Stayed 3 nights in Feb 2024
Response from Captain Archibald on 23 Feb 2024
HelloThank you very much for taking the time to share your opinion with us and other clients regarding your stay.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service
The hotel and staff were amazing apart from paid for extra for swimming and the pool was closed. Also the nose from other guess was absolutely disgraceful
Stayed 1 night in Feb 2024
Response from Captain Archibald on 13 Feb 2024
HelloYour feedback is really important for us and we thank you for these constructive remarks. Please accept our apologies, we sincerely hope to see you again for a better experience. Pirately yours

10/10 Excellent

Mrs Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Captain Archibald on 29 Jan 2024
HelloThank you very much for taking the time to share your opinion with us and other clients regarding your stay. Pirately yours

8/10 Good

Rola

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacation
Stayed 5 nights in Dec 2023
Response from Captain Archibald on 26 Jan 2024
helloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay kids loved it
Stayed 3 nights in Jan 2024
Response from Captain Archibald on 26 Jan 2024
HelloWe are happy to read that your little sailors had fun Thank you very much for taking the time to share your opinion with us Pirately yours

2/10 Terrible

Kelly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Captain Archibald on 17 Jan 2024
HelloPlease be aware that we are sorry that your stay did not meet your expectations. Pirately yours

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Captain Archibald on 17 Jan 2024
HelloPlease be aware that we are sorry that your stay did not meet your expectationsPirately yours

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute pirate theme, clean, great pool, friendly and helpful staff, my son loved it.
Stayed 1 night in Dec 2023
Response from Captain Archibald on 24 Jan 2024
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon! We are happy to read that your little sailors had fun .Pirately yours

8/10 Good

Debra

Stayed 3 nights in Dec 2023
Response from Captain Archibald on 17 Jan 2024
HelloThank you very much for taking the time to share your opinion with us and other clients regarding your stay. Pirately yours

8/10 Good

Taz

Stayed 3 nights in Dec 2023
Response from Captain Archibald on 8 Jan 2024
HelloWe would like to thank you for having taken the time to give us your opinion. Pirately yours

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not told when booking that we had to pay 15€ per day for parking at the hotel, this was our 5th annual stay at this hotel and we’ve never had to pay to park at the booked hotel before! Expedia should have told is about this upfront but never, shame in you!
Stayed 4 nights in Dec 2023
Response from Captain Archibald on 31 Dec 2023
HelloThe parking is free only if you reserved via the hotel website indeedPirately yours

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a family of four when visiting Disneyland. Great room with enough space for adults and children. 5-10 minutes away from Disneyland and Disney Village including shops and restaurants. Awesome facilities including swimming pool, arcade, restaurant(s), 4D cinema and candy bar. You won’t be bored there. Can only recommend if looking for a good option to stay near Disneyland.
Stayed 4 nights in Dec 2023
Response from Captain Archibald on 21 Dec 2023
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon!

8/10 Good

Peter

Stayed 4 nights in Dec 2023
Response from Captain Archibald on 17 Jan 2024
HelloIt was really great to welcome you. Thank you for rating your stay so well. Pirately yours

8/10 Good

gavin

Stayed 4 nights in Dec 2023
Response from Captain Archibald on 21 Dec 2023
Thank you for your recommendation!

8/10 Good

Tracy

Stayed 3 nights in Dec 2023
Response from Captain Archibald on 5 Jan 2024
Thank you very much for your feedback and for choosing the Explorers hotel.

2/10 Terrible

Eleanor

Travelled with family
Disliked: Amenities
When I booked the room it was to be in Canadian dollars. When I arrived I was charged in Euros for the cost of the room. When I booked it said on the website in Canadian funds. This really set me back and almost ruined my trip. This was very misleading. Paying almost double what I had booked.
Stayed 4 nights in Dec 2023
Response from Captain Archibald on 13 Dec 2023
HelloWe are sorry for this comments that has to be dealt with expedia indeedPirately yoursHotel reception

2/10 Terrible

P

Stayed 3 nights in Nov 2023
Response from Captain Archibald on 8 Dec 2023
BonjourCroyez bien que nous sommes navrés que votre séjour ne se soit pas déroulé comme vous le souhaitiez.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Epic
Stayed 4 nights in Nov 2023
Response from Captain Archibald on 8 Dec 2023
Merci pour votre recommandation !

8/10 Good

Sorcha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Captain Archibald on 8 Dec 2023
Merci pour votre recommandation !

10/10 Excellent

Dermot Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Captain Archibald on 8 Dec 2023
Nous vous remercions pour votre évaluation et pour votre séjour.

10/10 Excellent

Donna

Travelled with family, Travelled with partner
Totally enjoyed our stay, it was great for the kids and the staff were helpful and friendly, nothing to much trouble wouldn’t hesitate to return to this hotel
Stayed 3 nights in Nov 2023
Response from Captain Archibald on 20 Nov 2023
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon! Pirately yours

10/10 Excellent

Dian

Stayed 3 nights in Nov 2023
Response from Captain Archibald on 20 Nov 2023
Merci pour votre recommandation !

2/10 Terrible

Stacey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Was awful, I am going to complain from start to finish.
Stayed 3 nights in Nov 2023
Response from Captain Archibald on 17 Nov 2023
helloPlease accept our apologies, we sincerely hope to see you again for a better experience. Pirately yours

4/10 Poor

daisy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we arrived there was a power outage that we received no notification about or updates about how long it would last. This outage lasted the whole night and when power was brought back it was abruptly shut down and short circuted my outlet extender so I had to buy a new one for the trip. The power kept going on and off the hwole time we were there and the wifi kept going out as well. The one redeeming thing about this hotel is their continental breakfast as there is a good variety to pick from and it was very convienient. They also have a shuttle to Disneyland paris which is also the Rer-A train station so that was very helpful for us to use.
Stayed 5 nights in Nov 2023
Response from Captain Archibald on 10 Nov 2023
Dear Family We would first like to thank you for choosing the Explorers Hotel for your visit to Disneyland Paris and sincerely apologize for the electricity issue encountered during your stay due to the Ciaran storm.The highest priority of our hotel is the comfort and satisfaction of each our clients and we can assure you that we did our best to solve the issue.As you may know, 2 generators were installed during the night of the 3rd of November in order to reinstall the power. The team and the management did work all day and night to try to find some solutions.We do apologies sincerely as we know this had an impact on your holiday and your family quality time.Pirately yours

10/10 Excellent

Emyr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Captain Archibald on 10 Nov 2023
Thank you for your recommendation!

2/10 Terrible

Michael

Stayed 3 nights in Nov 2023
Response from Captain Archibald on 8 Dec 2023
BonjourCroyez bien que nous sommes navrés que votre séjour ne se soit pas déroulé comme vous le souhaitiez. Piratement votre

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explorer
Great hotel, kids loved the pool, struggled to get them out even to go to disney Land.
Stayed 3 nights in Oct 2023
Response from Captain Archibald on 1 Nov 2023
HelloThanks Pirate! We look forward to welcoming you back for new adventures!Pirately yours

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very skeptical about staying here as I’d read some not so great reviews. However I can honestly say me and my kids had a great time. Staff were so friendly and welcoming, there was so much for the kids to do in the hotel, the swimming pool was a massive hit!! Unfortunately they only got to go in the soft play once as they closed it for refurbishment during our stay but we were notified of this before our trip. Honestly my kids absolutely loved it here and I was happy if they were. Rooms were clean too. My only downsides were The food was a little on the pricey side and it can be quite noisy at night which isn’t great, they got to have stricter policies on noise but overall we were really satisfied with our stay and would definitely visit again!
Stayed 2 nights in Oct 2023
Response from Captain Archibald on 30 Oct 2023
helloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon!Pirately yours

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to stay especially with kids as there I a lot for them to do. The pool and soft play were brilliant. They opened early and stayed opened late which was amazing for us. The shuttle bus to Disney took less than 10 min which is an added bonus
Stayed 3 nights in Oct 2023
Response from Captain Archibald on 30 Oct 2023
HelloWe are happy to read that your little sailors had funThank you for your recommendation!Pirately yours

8/10 Good

chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Captain Archibald on 30 Oct 2023
Merci pour votre recommandation !

10/10 Excellent

Eloise Sian

Travelled with family and small children
Liked: Amenities
Definitely come again !! Was such a fun hotel with lots of amenities!!
Stayed 4 nights in Oct 2023
Response from Captain Archibald on 24 Oct 2023
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon!Pirately yours

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Captain Archibald on 24 Oct 2023
Thank you for your recommendation!

8/10 Good

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We are a family of four from Australia. The Explorers Hotel is awesome for kids, we had a 7 and 3 year old, the staff are very friendly and helpful, the convenience of the eating areas are great and reasonable prices. The pool and play areas and fantastic, the kids loved them. There is a bus service (11 euros per adult and 4 euros for children, return) which will take you to and from the local supermarket and shops, if you can go before you go to Disney it will help to stock up with snacks which is a cheaper option. Transport to and from Disney is available and is shared with other local hotels, however if an accident hasn't already happened there is going to be one. The pick up from Disney back to the hotels needs to be sorted out, we managed on one day of our Disney days to get the 7 year old on the bus, but we got separated with everyone pushing and shoving and the child was on their own until one of us could push our way on to be with them, that left the other parent outside with a sleeping 3 year old who got punched in the head by another adult trying to get themselves on the bus. We had other people telling us of similar stories, so all the hotels linked to this bus service needs to address this issue before someone gets crushed. It could be an awesome service if something could be installed like the Disney rides have, there are barriers and the bus lines up the two door openings, to the barriers. Our time was in a quiet period so we'd hate to see it when its busy.
Stayed 4 nights in Oct 2023
Response from Captain Archibald on 19 Oct 2023
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay despite the bus situation and we hope to see you again soon!Pirately yours

8/10 Good

Stephen

Stayed 4 nights in Oct 2023
Response from Captain Archibald on 10 Nov 2023
Thank you for your recommendation!

6/10 Okay

Wilma

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great for children , plenty for them to do. Rooms are average size. Breakfast is a bit pot luck not a lot of choice
Stayed 1 night in Oct 2023
Response from Captain Archibald on 19 Oct 2023
HelloYour feedback is really important for us and we thank you for these constructive remarks.Pirately yours

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Property conditions & facilities
Nice hotel for kids but very noisy and the magic buses are chaos going to the parks
Stayed 1 night in Oct 2023
Response from Captain Archibald on 12 Oct 2023
Dear Family, Thanks for sharing your feedback.Please note that we will take your remarks into consideration and work on our weaknesses.Piratly yours.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Capitaine Archibald on 14 Oct 2023
Chère famille, Merci d'avoir choisi l'hôtel Explorers et pour votre recommandation. Au plaisir de vous accueillir prochainement. Piratement votre

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3* star standard hotel but very well equipped for kids. The 6 person bedroom has 1 bunk bed in the main room and a separate room for the other bunk bed. Pool was fun with slides for all ages. It was also pleasantly warm but bring your own towels or pay extra! Good indoor play area where parents can watch easily whilst enjoying a drink/food. Free shuttle bus to Disney runs every 15 mins collecting from other hotels nearby.
Stayed 1 night in Oct 2023
Response from Capitaine Archibald on 12 Oct 2023
Chère famille, Merci d'avoir choisi l'hôtel Explorers pour ce récent séjour. Nous notons avec plaisir que vous avez apprécié les services et prestation proposés. Au plaisir de vous accueillir lors d'un futur séjour. Piratement votre

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Captain Archibald on 6 Oct 2023
Thank you for your recommendation!

8/10 Good

SEAN, Farnborough

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel located close to Disneyland Paris. Nothing special but comfortable.
Stayed 3 nights in Sep 2023
Response from Captain Archibald on 2 Oct 2023
HelloThank you for your recommendation!Pirately yours

6/10 Okay

evelyn, Torrance

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights while in Paris. The dining options were limited especially late at night. There was only a pizza place which was a little on the pricey side. If you take it to go your drinks dont have lids and carrying a tray with drinks was difficult. There are no air conditioners in the rooms. It was hot in our room, the ceiling fan only had one speed. We borrowed a fan from the front desk and that didnt help. The tram to Disney was chaotic. There isnt any order, people just rush on. They were too full and sometimes showed up full from a previous hotel pick up. The pool area had so much chlorine my eyes and nose burned the entire night. Parents have to walk in water to sit and watch their kids swim. You have to pay for the towels in the pool area. I was kind of disappointed in this hotel.
Response from Captain Archibald on 2 Oct 2023
HelloYour feedback is really important for us and we thank you for remarks.Please be aware that we are sorry that your stay did not meet your expectations.Pirately yours