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Reviews of Adagio Paris 19e Cité de la Musique

4 out of 5
Adagio Paris 19e Cité de la Musique
28 Boulevard d'Indochine, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 460 reviews" "
Rating 8 - Good. 177 out of 460 reviews" "
Rating 6 - Okay. 62 out of 460 reviews" "
Rating 4 - Poor. 27 out of 460 reviews" "
Rating 2 - Terrible. 22 out of 460 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Metro for getting around Paris. We bought 5 day metro passes which were excellent value. The hotel was easy to find , clean and comfortable. We had a usable little kitchen with fridge , ceramic hotplate and dishwasher . There was a small supermarket nextdoor which we used for some provisions .Only negative was the air con on went down to 19 c and with the heat outside at above 25c it struggled to keep the room cool. Overall as a base to tour Paris it was well worth the money.
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Cheap & cheerful, great for families
Stayed here in the summer with young kids; cheap and cheerful apart-hotel with excellent kitchenette. The fellows at the front desk were courteous. Room was clean and functional, but very small. Efficient elevator. Pay laundry available, although front desk was not able to break bills to provide change. Grocery store just steps away. 10-min walk to nearest Metro station (Porte de Pantin), with most of Paris' main attractions accessible within 20 mins. The neighbourhood around the hotel was lovely and safe and clean. Delighted to discover La Villette nearby with museums, concerts, a huge playground, fairgrounds, restaurants, Cité des Sciences, etc. Lovely area! Would definitely stay here again.
Stayed 4 nights in Jul 2023
Response from The Management on 20 Oct 2023
Dear Customer,Many thanks for taking the time to write your comment, and we were pleased to hear that you appreciated the aparthotel concept.We hope to have the pleasure of seeing you again soon at the Adagio Paris 19 Cité de la Musique.Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Pick Somewhere Else
It is a good place to stay but not really a four-star hotel. There is no bar or restaurant, elevator broke for a day, no water for a day, spotty internet, too far from attractions, no way to open a window or door for fresh air. I was happy because my prime amenity is great air conditioning which it had. Always get a hotel with a kitchenette. You will save a ton of money.
Stayed 13 nights in Sep 2023
Response from The Management on 20 Oct 2023
Dear Customer,Thank you for taking the time to send us your comments.First of all, I would like to apologise for the inconvenience you experienced during your stay.We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been duly noted.We shall make every effort to remedy these problems and ensure that your next stay with us proceeds smoothly.Kind regards,

8/10 Good

Katie

Liked: Room comfort
Stayed 5 nights in Sep 2023
Response from The Management on 20 Oct 2023
Dear Customer,Many thanks for taking the time to write your comment, and we were pleased to hear that you appreciated the aparthotel concept.We hope to have the pleasure of seeing you again soon at the Adagio Paris 19 Cité de la Musique.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 11 nights in Aug 2023
Response from La Direction on 20 Oct 2023
Cher Client,Toute l'équipe se joint à moi pour vous remercier de votre commentaire. C'est avec grand plaisir que nous lisons que votre séjour a été à la hauteur de vos attentes. Nous espérons avoir le plaisir de accueillir de nouveau.Cordialement

4/10 Poor

Wai Ming

Disliked: Cleanliness
It is still acceptable about the policy of "provision of room service once in 7 days", but it was hardly accepable as we were asked to clean up our rubbish bin in our room and then transfer the rubbish down to the ground floor garbage room by ourselves.
Stayed 6 nights in Jul 2023

6/10 Okay

Mevhibe

Travelled with partner
Great staff. However I booked a double, but it was uncomfortable to sleep in a bed made uo of two single beds joined up, with uncomfortable edge digging into our body. When people ask for a double bed, it should be a double bed with a double mattress not two single beds pushed together. It would also be helpful if parking instructions are sent beforehand or there is a way of letting them know that we require parking. Staff were perfect, area great but the room could be cleaner and bed more comfortable.

10/10 Excellent

Okoye

Stayed 2 nights in Aug 2022

8/10 Good

Akiko

Liked: Cleanliness, amenities, property conditions & facilities
A clean, spacious room with a well-equipped kitchen. The hotel staff was kind and friendly.
Stayed 6 nights in Jun 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, room comfort
Business stay
Overall satisfactory
Stayed 1 night in May 2022

10/10 Excellent

Nayla

Stayed 2 nights in May 2022

10/10 Excellent

kinneret

Stayed 1 night in Apr 2022

8/10 Good

Anette

Liked: Room comfort
Stayed 5 nights in Feb 2022
Response from ab on 16 Feb 2022
Chère Anette, Merci pour votre excellente note ! Au plaisir de vous accueillir de nouveau chez Adagio. Cordialement Alexandra Directrice Adjointe

10/10 Excellent

John

Liked: Cleanliness, room comfort
The comforts of home in a lovely corner of Paris
A final stopover in Paris on my way home to the U.S. The property was very nice and the staff was friendly and helpful. The room was well-equipped for preparing nice meals and resting in comfort. There is a fun little supermarket next door that has some nice items. The new tram is directly in front of the hotel and the area is really quite nice, if a bit remote. I can definitely recommend a stay.
Stayed 3 nights in Dec 2021
Response from ab on 28 Jan 2022
Dear John, How lovely it was to receive your comment; Thank you so much! Looking forward to seeing you again at your second home.Regards Alexandra Deputy Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All kitchen amenities were in a very good condition. Security level at the property is good. It is just the room service for house keeping/ changing sheets & towels to be reconsidered since it is only done once in every 8 days☹️
Stayed 7 nights in Mar 2020

8/10 Good

Alphonsine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good, and pleasent stay
very nice , good hotel.. happy about service ,, I will book again for sure.
Stayed 2 nights in Nov 2019

4/10 Poor

Charlotte, London

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We first arrived at the property at 2pm after travelling from the UK where we was under the understanding we was unable to check in until 3pm. We had asked to return at 3pm and without any hesitation we did. When returning at 3pm we was asked if we would like 2 beds or a double. We had paid and expected to have a double bed. They then responded with in that case the room is not ready and we would ask that you come back in 1 hour and then changed to 1 hour and a half. We was annoyed at this point but made our way out for the second time to return later that evening as not to waste anymore of our day. When returned and checked into the room we were first impressed by the amenities of the kitchen area and the grandness of the bathroom. However, when the novelty wore of we began to notice the state of the walls covered in black smears and scratches. The bathroom had short back hairs along the edge of bath. After being that one of the main reasons we chose the hotel has the advertisement of air conditioning and whilst in the room finding out that the only offer in the rooms was heating. The receptionist informed us that the hotel didn’t have air conditioning and to add to the stuffiness in the room the window was unable to be opened. The false advertisement of this lead to a very uncomfortable 2 nights sleep in the room during a very warm weekend in Paris. The bed was comfortable and the bathroom was large but the cleanliness and stuffiness let the hotel down.
Stayed 2 nights in Oct 2019

6/10 Okay

Tony, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel at best would be ok. Relatively new, it is far from the tourist areas not really amenable to walking around for things. It does have a grocery store right next door and a few other cafes, restaurants and bakeries. The tram is right at the front and the subway is about a 15 minute walk. As for the hotel itself, the staff was not very friendly or helpful except for one front desk person. They were not very responsive to issues, we only had one chair in the room when there should have been two .... even after asking for one more than once in our nine day stay we never got one. I had a shower head issue that took them 4 days to get to .... maintenance person doesn't work on weekends and then didn't come in .... it wasn't resolved by the time we left. The hot water was a hit or miss ..... during my shower ..... All in all would not stay there again nor recommend it to others.
Stayed 9 nights in Sep 2019

10/10 Excellent

Hugo, Henderson NV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very attentive and friendly. They all were multilingual. The place was clean and cozy. Very close to a Metro station. 6 min walk. Great value.
Stayed 7 nights in Sep 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it and will be going back!
Due to it being in France, the shower had half a glass pane to keep the water in. Other then that, it was fantastic. Will be going again.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, a bar or lounge would of been nice I had a small studio if I cooked dinner we would have to sit on bed. Overall it was nice for a short stay.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Property was too far out from main tourist attractions.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is closed to the Metro station. A mini mart is located downstairs. Restaurants are close
Stayed 7 nights in Aug 2019

8/10 Good

Hooman

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
clean room, uncomfortable bed below avrg location
Good hotel apartment with clean and new interior but very uncomfortable bed; location is not very nice but ok if you want to be close to Parc de la Villette
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was very good except for the constant problems with Wi-Fi connection.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel should have instructions in the room for using the glass stove top, finding converter (dispensing machine available but not readily noticeable) Front desk should have change for the coffee machine in lobby Bathrooms should have a support bar in the shower
Stayed 9 nights in Jun 2019

8/10 Good

Gerri, Coquitlam,Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were very friendly and helpful. Our apartment was clean and very spacious. Only fault was the shower head would not stay up. Thank you for the lovely stay!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Sewage smell in one of the rooms. Needs paint touch ups- scuff marks on wall.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No frills but not cheap
Needs some touch up to paintwork and fixings in the bathroom.
Stayed 2 nights in May 2019
Response from Marie, Deputy Manager on 4 Jun 2019
Dear Guest, Thank you for taking the time to leave your impressions. I have taken note of the areas for improvement, and all of the team has been tasked to focus on these. We hope to have the pleasure of welcoming you again soon !

10/10 Excellent

Perry, Calgary, Alberta.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place. The tram stops right outside and links up to the metro. The rooms have a kitchenette so you can cook your own meals which saves a lot of money on meals. There is a grocery store next door for food and a bakery a block away. There are also a lot of places to eat within walking distance or a short tram ride away. The staff is very friendly and helpful. This is the second time we have stayed there and would definitely stay there again if we we go back to Paris.
Stayed 7 nights in May 2019

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! The only problem for a tourist is it's a hour walk to the Notre Dame, Eiffel Tower, Louvre area. The good news is that the public transportation is very close and convenient. Especially if you are wanting to go to Disney. The staff is very knowledgable about transportation to all major attractions and airports.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Clean, quiet hotel room with kitchenette. Would recommend highly if you need to work in the area.
Stayed 2 nights in Mar 2019

8/10 Good

Melanie, Houston, TX

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is good for the price, many eateries around, close to metro station, little grocery store next door. The rooms are quite nicely set up and clean. Staff is hard working but young and could definitely use more guidance - we were charged twice, after the sensor in our room stopped working and we were locked out, there was no master key available. They gave us a different room but were unable to resolve the issue until a manager arrived mid morning the next day - yep, no toothbrush, clean clothes or anything. They also failed to give us our requested wake up call for check out. Overall it was a good experience, with a few hiccups along the way.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, room was very comfortable. Some of the items were damaged, but nothing inconvenient nor noticable unless you were looking for it.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Good hotel, great view
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Marie Weiss-Maurin, Deputy Manager on 15 Dec 2018
Bonjour, Nous sommes désolés de voir que votre séjour ne vous a pas entièrement satisfait. Pourriez-vous nous détailler les éléments qui vous ont déplu ? Bonne journée

10/10 Excellent

beverlydallman, Montreal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great Breakfast Fantastic Just a great hotel
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean and affordable place to stay. Tram, Metro and easy cab and Uber pick ups. 30 Min from airport and 20 min to most places in city centre. Very happy with our stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Based on the pictures I was expecting more. First my room was incredibly hot. Not warm, but almost suffocating. The hotel has switched to heat and I understand this is a major transition. However it can be incredibly uncomfortable when you are in a hotel room that does not have a window that can open. Second, there is no vending machine or a small market in the hotel. So if you're parched and do not drink tap water, you're out of luck. The fitness room only had one functional cardio machine. If you're looking for an extended stay in Paris explore other options.
Stayed 10 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
I didnt like that the property was kind of far from touristic attractions. Also, they turned off the whole AC unit in the entire building (except the reception area) so it was really hot in the room. Fortunately, we were able to open the window but apparently some rooms you cant open it. Coffee was not even complimentary. Also, they will not notify of an issue occurring in the building. For example, the water was out for 2 hours and we didnt even get notified until we called down to the reception area to see what was going on. This was the same issue with the ac, I had to call about the rooms ac not working and thats when they told me it was turned off because “winter was coming.” (That week we stayed there was hot) Overall, I was very disappointed with the service and my stay here. I WILL NOT BOOK WITH THEM AGAIN!
Stayed 6 nights in Oct 2018

10/10 Excellent

Jose, Livingston, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy dor my stay at your hotel. You passed my expectations.
Stayed 2 nights in Sep 2018