Outdoor dining

Reviews of Hôtel de l'Alma by Malone

3 out of 5
Hôtel de l'Alma by Malone
32 rue de l'Exposition, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 136 out of 681 reviews" "
Rating 8 - Good. 251 out of 681 reviews" "
Rating 6 - Okay. 170 out of 681 reviews" "
Rating 4 - Poor. 68 out of 681 reviews" "
Rating 2 - Terrible. 56 out of 681 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mayrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é perfeita , porém o quarto é pequeno e abafado
Stayed 2 nights in Feb 2024
Response from Alma Hotel on 2 Mar 2024
Dear Mayrine,Thank you for your feedback.We are sorry that the room didn't meet your expectations.Hope to see you again,Best regards,Alma Hotel team

8/10 Good

Maria

Stayed 2 nights in Dec 2023
Response from Alma Hotel on 29 Jan 2024
Dear Maria,Thank you for the rating.We hope to welcome you again;Kind regards,Alma Hotel team

2/10 Terrible

Sri Murugarasan

Disliked: Property conditions & facilities
The bed was uneven causing back ache n hardly slept
Stayed 1 night in Jan 2024
Response from Alma Hotel on 22 Jan 2024
Dear Sri Murugarasan,Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a great hotel experience.Best regards,Alma Hotel team

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from Alma Hotel on 16 Jan 2024
Dear Brenda,Thank you for the excellent rating and visit.Kind regards,Alma Hotel team

6/10 Okay

Cheyenne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good, simple hotel in a fantastic area. Walkable to many great restaurants, bakery’s, parks, and the metro.
Stayed 4 nights in Dec 2023
Response from Alma Hotel on 16 Jan 2024
Dear Cheyenne,Thank you for your review.Hope to see you again,Best regardsAlma hotel team

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Excellent location , and the staff were very friendly. No tea or coffee making facilities. The breakfast was adequate..missed fruit and cheese . The bread and croissant were lovely
Stayed 4 nights in Nov 2023
Response from Alma Hotel Team on 18 Nov 2023
Dear Lorraine,Thank you for your kind words.It was a pleasure to host you during your stay in Paris.We take note about your suggestions. We hope to see you back soon.Best regards,

10/10 Excellent

Warren E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Our stay was wonderful. Friendly helpful staff. The room was a little small, but was perfect for us as we were out and about a lot. Very close to the Eiffel tower and the subway system was within walking distance.
Stayed 3 nights in Oct 2023
Response from Alma Hotel team on 24 Oct 2023
Dear Warren,Thank you for sharing the experience of your stay at the Hotel de l'Alma. We are glad to hear that your days with us have been totally to your liking. We look forward to welcoming you again on your next visit to the city; Sincerely, Alma Hotel team

10/10 Excellent

Lucimari, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Many shopss & restaurants cloeby. Staff very helpful and professional. Quant rooms.
Stayed 2 nights in Sep 2023
Response from Hotel Alma Team on 12 Oct 2023
Dear Lucimari, Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your stay in our hotel. We're looking forward to have you as our guest again; Respectfully, Alma hotel team

10/10 Excellent

Maryelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice walk to the Eiffel Tower and there was a lot of food places nearby. The receptionists were both very friendly and helpful, the rooms were also very cute and nicely decorated.
Stayed 1 night in Sep 2023
Response from Sohrab on 2 Oct 2023
Dear Maryelin,Thank you for sparing time to rate our hotel.We are more than happy that you have enjoyed your stay.Hope to see again in the future,Best regards,Alma Hotel Team

6/10 Okay

MaDolor

Close to restaurants
Stayed 3 nights in Sep 2023
Response from Hotel Alma Team on 22 Sept 2023
Dear guest;Thank you for your rating.Indeed, the hotel is situated in a good area with many restaurants and shops.Have a great day,

8/10 Good

Janet

Stayed 4 nights in Jul 2023
Response from Alma Hotel on 27 Aug 2023
Dear Janet,Thank you for your stay and your rating.Have a great day,Alma hotel team

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly!
Stayed 4 nights in Jul 2023
Response from Alma hotel on 1 Aug 2023
Dear Annette,We want to thank you for this excellent rating and we are very happy that you had appreciated the welcome of our staff.Hope to have the opportunity to welcome you again for your next visit,Warmest regards,Alma hotel team

6/10 Okay

Laura

If you're looking for a place to stay near the Eiffel Tower, the location of this property is great. Lots of restaurants around. Apart from that, the beds are uncomfortable, the bathrooms smelt.
Stayed 2 nights in Jul 2023
Response from Hotel Alma Team on 13 Jul 2023
Dear Laura,Thank you for your stay and comments.It helps us to improve our services. We are sorry about the smell and the beds.It was a pleasure to welcome you;Best regards

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room is good, breakfast is good
Stayed 2 nights in Jul 2023
Response from Hotel Alma Team on 13 Jul 2023
Dear ErinWe have been very pleased to welcome you in our hotel and we have appreciated your comments. We hope to see you very soon for another occasion. Kind regards

6/10 Okay

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As expected in many hotels in Paris, the building was old, and the room was very small with no air conditioner. However, the location is very convenient. It was approximately 10 min walk to Tour Eiffel and to the metro.
Stayed 2 nights in Jul 2023
Response from Alma Hotel on 10 Jul 2023
Dear Mohamed, Thank you for taking the time to review the hotel.As we are located in a historical area, the building is preserved. Also, we decided to adopt some ecological measures that why there is no air conditioner.Hope to welcome you again,Best regards,Alma hotel team

10/10 Excellent

France

Travelled with family
Liked: Cleanliness, staff & service
Helpful staff, good location, ideal for short stay
Stayed 3 nights in Jun 2023
Response from Hotel Alma Team on 18 Jun 2023
Dear Norris, We would like to thank you for your lovely review. We are truly happy that you liked the hotel and location. The staff is trying to make our guests feeling like home, in a good family atmosphere.Hope to see you again for your next visit, Kind regards, Alma hotel team

8/10 Good

Ravisha

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay for a short trip.
Stayed 2 nights in May 2023
Response from Hôtel Alma on 5 Jun 2023
Dear Ravisha,We would like to thank you for rating us.Your opinion helps us to improve ourselves.Hope to see you again, maybe for a long trip next time;Kind regardsAlma hotel team

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Hôtel Alma on 2 Jun 2023
Dear Lori,Thank you for your stay and the score.Have a great day;

8/10 Good

Shohreh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sohrab at the reception was fabulous. He was very friendly and accommodating. There was also a very nice young girl who covered the morning shift. She was also very sweet , friendly and helpful.
Stayed 4 nights in May 2023
Response from Hotel Alma Team on 22 May 2023
Dear Madam,Thanks a lot for your positive review. We are very happy that you appreciated the service of our staff. We hope we can be at your service again in our hotel in the future.Best regards,Hotel Alma team

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot to stay! Walking distance to the Eiffel Tower. Lots of good restaurants and bakeries next door.
Stayed 4 nights in May 2023
Response from Hôtel Alma on 22 May 2023
Dear Vanessa, Thank you very much for taking the time to share your impressions of your stay. We are really happy to read that you had a good stay with us. The comfort of our guests is our priority as well as making their stay as pleasant as possible.We hope to see you again for your next visit in the future,Kind regards,Alma hotel team

2/10 Terrible

Thuy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hôtel Alma on 15 May 2023
Bonjour;Nous souhaitons vous remercier d'avoir choisi notre établissement pour votre séjour à Paris. En même temps, nous sommes navrés que l'hôtel n'a pas répondu à vos attentes.Excellente journée;Equipe Alma

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good location, average room
Good location, friendly staff, average room, average breakfast. Shower is tiny. Only a few minutes to walk to a Metro stop and the Eiffel Tower. Basic room, decent value.
Stayed 2 nights in May 2023
Response from Hôtel Alma on 9 May 2023
Dear Edward, Thank you for this kind comment. We were happy to receive you at the hotel and we are delighted that you enjoyed your stay. Hope to have the chance to welcome you back very soon.Warmest regards Alma hotel team

10/10 Excellent

Roberto

Stayed 2 nights in May 2023
Response from Hôtel Alma on 30 May 2023
Dear Roberto,Thank you very much for the score.Hope to see you again for your next visit;Kind regards

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have words ! Amazing stay. The staff Magical … I will totally stay back at this property . Felt like home …
Stayed 1 night in Apr 2023
Response from Hôtel Alma on 2 May 2023
Dear Roberto,Thank you for taking the time to share your amazing opinion and score. We are very happy that you enjoyed your stay.It is a real pleasure to accommodate you once again, for your second visit at the hotel.Have a great day,Alma hotel team

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! It was so cute and quaint. My only complaint was the way the bathroom was set up. Was way too cramped. But overall loved my stay there.
Response from Hôtel Alma on 31 Mar 2023
Dear Dakota,Thank you so much for your kind review about the stay you had with us.It was a real pleasure to have welcomed you among us and we are delighted to hear that you enjoyed your experience.Best regards

8/10 Good

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk from the Eiffel Tower and the metro. Hotel over all was comfortable and staff was helpful and friendly. Rooms were a little outdated. The rooms didn’t have many outlets and the ones they did have, at least in our room, were not in convenient places. That was kind of annoying but everything else overall all was ok.
Response from Hôtel Alma on 31 Mar 2023
Dear Juanita,Thank you for your lovely comment!We are indeed located a few minutes walk from the Eiffel Tower. The Champs Elysées are also within walking distance.Regarding the outlets, we are working to improve this type of equipment.Our team will do everything possible to make your stay unforgettable, from your arrival to your departure.We will be happy to see you again at the hotel for your next visit to the Capital.Kind regards.

8/10 Good

Walton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk very helpfull
Stayed 2 nights in Feb 2023
Response from Hôtel Alma on 31 Mar 2023
Dear Walton, Thank you for your review.We do, in fact, everything possible so that the stay of our guests leaves an unforgettable memory.Hope to see you again for your next visit in Paris,Best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
close to Eiffle tower but hallways unsafe
Staff was nice and super accommodating. Room was clean and comfortable. Walking distance to the Eiffle tower and metro stops. Out only issue was that the hallways were pitch black with no lights and the stairway was lightly lite with a green light. As a single travelling with her young daughter it made the experiences of walking to and from our room uncomfortable and felt unsafe.
Stayed 2 nights in Jan 2023

4/10 Poor

Jowayria

It was good check in was very friendly and good however the morning service he was insisting on me to leave before 12 while I have other plans and commitment to leave at 12:00 sharp as it’s written check out at 12 not before 12 which I found this so annoying.
Stayed 1 night in Jan 2023

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Must admit I was only in Paris for 1 night so I didn’t really research this booking much but I went for the cheapest and most central place and I was DELIGHTED. To get a view of the Eiffel Tower from your bed for a bargain price and walk there in 5 mins was an absolute touch

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic reception staff. Hotel is in a good area. Beds comfortable and room clean. I would recommend including some basic coffee and tea making facilities in the room.

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, will stay again.
Value for money in the heart of Paris, very near to the Eiffel Tower. Restaurants and souvenir shops nearby, and close to Seine River. Cost is much lower than nearby hotels, but if you are just looking for a clean and comfortable fuss-free hotel to rest for the night, look no further. I love that bed and toilet is very clean. Open the window for ventilation, no need for air-conditioning. Auberge Bressane restaurant is nearby, fantastic food (make a reservation). We walked to the Eiffel Tower.
Stayed 1 night in Sep 2022

8/10 Good

Angela

Stayed 4 nights in Sep 2022

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Sebastian

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found 2 spiders in the room, very small beds, I had to leave my key in the front desk, worried the whole time thinking the will steal or do something in my Room while I was gone
Stayed 1 night in Oct 2022

6/10 Okay

Franklin

Travelled with family
Liked: Cleanliness
Great location. Standard hotel.
Hotel is very well located, but rooms are very very small. Early check in (even with added fee) was impossible.
Stayed 1 night in Oct 2022

8/10 Good

Sin Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 6 nights in Sep 2022

2/10 Terrible

Christine, St Catharines

Disliked: Cleanliness, amenities, property conditions & facilities
The room was certainly dated back to the 1970s. There was no modern facilities in the building. No coffee or glasses for water provided. The carpets were dirty. And the bedspread shabby I wasn’t filthy but sure well used. Pillows were flat. Would never stay here ever!
Stayed 3 nights in Sep 2022

10/10 Excellent

Caryuly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location, location. and location
Stayed 3 nights in Sep 2022

2/10 Terrible

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No AC. Room didn't have enough outlets, I had to sit on the floor to charge my phone using outlet behind fridge. They keep all the lights off in the hotel. Great location tho.
Stayed 4 nights in Aug 2022

8/10 Good

Khalil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

8/10 Good

Elise

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for the price.
Friendly and clean hotel in fastastic location. Staff at reception kind and helpful. Typical French breakfast with excellent coffee snd croissant.
Stayed 1 night in Jul 2022

4/10 Poor

Nicolai, Newbury Park

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Julia

Stayed 2 nights in Jul 2022

6/10 Okay

Valeriya

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jul 2022

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness, staff & service
Great location and it was cheap. Room was a bit smaller than expected, old bathroom and could hear other guests above.
Stayed 2 nights in Jul 2022

4/10 Poor

Esther

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It does not have air conditioning. A fan in the room does not take care of the heat. It was very hot during the day.
Stayed 2 nights in Jul 2022

10/10 Excellent

ULISES MARIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming and very well situated a few blocks away from the Eiffel Tower. The room was nice and cozy with a small balcony, absolutely beautiful. Lots of little places to eat or grab a souvenir, snack or the last-minute bottle of wine before going back to your room. It ‘d be nice to have a complimentary coffee machine in the room or the lobby. There is breakfast for a price if you are interested (buffet style) but not necessary with many options in the vicinity. Be prepared to pay up to $12Euros per person for a coffee croissant in the area. Lower price and more items if you go a bit further away from the main attractions . We had breakfast near Anvers subway station before the city tour for $7.50Euros: coffee of choice croissant Orange juice yogurt. Highly recommended the Navigo transport card if you are willing to explore the city on your own. Overall a fantastic sejour!
Stayed 3 nights in Jun 2022

6/10 Okay

Nicolai

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
-
Stayed 3 nights in Jun 2022

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do NOT recommend this hotel. The service was terrible, the comforter looked like it was from the 60s and had stains on it, had no AC and it was VERY hot in the room, the bed/room was small, the hallways smelled bad, and if I had paid $50 for a room I’d have felt ok with it, but it was not even cheap. The only good part about this hotel was it’s proximity to Rue Cler. Would not repeat.
Stayed 2 nights in Jun 2022