Flat-screen TV, pay films, heated floors

Reviews of Hotel Lutetia, Paris

5 out of 5
Hotel Lutetia, Paris
45 Boulevard Raspail, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 102 reviews" "
Rating 8 - Good. 14 out of 102 reviews" "
Rating 6 - Okay. 8 out of 102 reviews" "
Rating 4 - Poor. 5 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. Walkable to the main areas of interest and very close to great shopping. Also across the street from a metro station. Felt very safe. Staff is very attentive and always willing to help.
Stayed 4 nights in Nov 2023
Response from Jean-Pierre Trevisan - General Manager on 7 Dec 2023
Dear Jason,Thank you so much for taking a few minutes of your time to share your warm comment of an experience at the Lutetia Paris.We were thrilled to read that you enjoyed our location. It is always a pleasure to receive such positive feedback.Be assured that we will share your praise with our teams. It is indeed their greatest reward as they always want to give the best of them to deliver a bespoke experience.We would like to thank you again for your recommendation and we will be pleased to welcome you again on the Left Bank!Sincerely yours,

10/10 Excellent

James

Stayed 3 nights in Nov 2023
Response from Jean-Pierre Trevisan - General Manager on 24 Nov 2023
Dear James,Thank you for your time to share these excellent rating following your Parisian experience at the Lutetia Paris.We are delighted that we have met your expectation.We would like to thank you again for choosing the Lutetia Paris and it will be our great pleasure to welcome you back soon on the Left Bank!Sincerely yours,

10/10 Excellent

troy

Stayed 4 nights in Oct 2023
Response from Jean-Pierre Trevisan - General Manager on 24 Nov 2023
Dear Troy,Thank you for your time to share these excellent rating following your Parisian experience at the Lutetia Paris.We are delighted that we have met your expectation.We would like to thank you again for choosing the Lutetia Paris and it will be our great pleasure to welcome you back soon on the Left Bank!Sincerely yours,

10/10 Excellent

Georgine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS IS THE BEST HOTEL IN PARIS.
Stayed 12 nights in Aug 2023
Response from Cécile - Reservation Agent on 12 Oct 2023
Dear Mrs. Kratzer,Warm greetings from Paris!Thank you so much for your feedback and for your loyalty to the Lutetia.It will be our pleasure to welcome you again in our Parisian haven, your home on the Left Bank.Looking forward to the pleasure of welcoming you in a near future.Kindest regards,Cécile

10/10 Excellent

Georgine

Liked: Amenities
I love this hotel it’s expensive but ok deserved it lol
Stayed 2 nights in Aug 2023
Response from Jean-Pierre Trevisan - General Manager on 4 Sept 2023
Dear Georgine,Thank you for taking a few minutes of your time to rate and comment your Parisian experience following your stay at the Lutetia Paris.It is always a pleasure to receive positive feedback.We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back on the Left Bank soon!Sincerely yours,Jean-Pierre Trevisan - General Manager

10/10 Excellent

ARKADY

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Ben

10/10 Excellent

Danny Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent team. Would go there again without a doubt
Stayed 10 nights in Aug 2022
Response from Jean-Pierre Trevisan - General Manager on 1 Sept 2022
Dear Danny Juan,Thank you for taking few minutes of your time to rate and share your parisian experience following your stay at the Lutetia Rive Gauche, Paris.We are delighted to read that we met your expectations.Rest assured that we share your comments with our teams because your feedback is their best reward as we strive to continuously improve the quality of our services.We would like to thank you again for choosing to stay with us and it will be our great pleasure to welcome you back again soon on the Left Bank!Sincerely yours,

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is amazing. Expensive, but worth every penny. The staff, the decor, the rooms felt as if an unlimited budget was spent. The spa and spa pool were also 5 star - beautiful staff and architecture. Best place to stay in Paris
Stayed 3 nights in Jun 2022
Response from Jean-Pierre Trevisan - General Manager on 20 Jul 2022
Dear douglas, Firstly, let us thank you for your time and your amazing review about your stay at the Lutetia Rive Gauche, Paris. We are thrilled to read that you enjoyed our beautiful architecture and our spa. We will share your comments with our teams, who will be encouraged by your remarks. We would like to thank you again for choosing to stay with us and for your recommendation. It will be our great pleasure to welcoming you back on the Left Bank. Sincerely yours, Jean-Pierre Trevisan - General Manager

10/10 Excellent

Fabricio, RIO DE JANEIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, where to start… this is probably the best hotel experience i’ve ever had, and i do travel a lot. A historic real estate fully renovated. All is pristine. Facilities are VERY technological and modern (no Louis XIV furniture) but the frescoes on the wall and the architecture remind you are in historical Paris. Location is perfect with all the nice shops, le grand epicerie and bon marche just a few steps, without the hordes of (other) tourists. Joana at the reception made the stay even more special with a tour of the property and some special tips, as well as kindness that you wouldn’t expect! Proper restaurant and beautiful bar. Not a cheap hotel but it was worth every penny.
Stayed 2 nights in Jun 2022
Response from Jean-Pierre Trevisan - General Manager on 20 Jul 2022
Dear Fabricio, Thank you for taking the time to share your evaluation and your comments about your excellent stay at Lutetia Rive Gauche, Paris. We always appreciate hearing feedback about the experience that we provide. We thank you for your remarks about our perfect location and our decor. We will share your comments with Joana, they are her greatest source of motivation and encouragement. We would like to thank you again for choosing to stay with us and we hope to see you on the Left Bank again soon! Sincerely yours, Jean-Pierre Trevisan - General Manager

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Douglas

Travelled with partner
Disliked: Cleanliness, amenities
This hotel is an extremely poor value. The common rooms were quite nice but the rooms themselves were quite small. The housekeeping was atrocious. But most importantly the hotel is almost chemically overpriced. Except I didn't find it funny.
Stayed 7 nights in Feb 2022
Response from Roman Griesshaber, Director of Rooms on 5 Mar 2022
Dear Douglas, Thank you for your valuable contructive feedback. We were honoured that you chose to stay with us and we are really sorry that, despite an upgrade to one of our Suites and free extra night, you feel that way. We would be dleighted to welcome you again in the future if you decide to give us another chance. Kind regards

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lujo y la amplitud son excepcionales
Stayed 4 nights in Nov 2021
Response from JPT on 29 Nov 2021
Querida Señora Monica, Muchas gracias por su amable comentario. Estamos encantados de que le guste el Lutetia. Muy cordialmente, Jean-Pierre Trevisan, Director General

10/10 Excellent

Peter Y.

Stayed 2 nights in Sep 2021

10/10 Excellent

Jeffrey, Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful building. Wonderful staff
Stayed 2 nights in Sep 2021
Response from IB on 16 Sept 2021
Dear Jeffrey, Thank you so much for your kind review. We are delighted to learn that you appreciated your stay at the Lutetia and the Art Deco building. Hopefully we will be able to welcome you back soon! Best regards, Isabelle Bouvier, Hotel Manager

8/10 Good

Teresa L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is beautiful. I felt like everything there was an extra and we asked for a tea kettle to be brought up and for our room to be cleaned and the tea kettle never showed and we had to remind them about the room. No free breakfast and if we wanted breakfast it was 56 euro a person
Stayed 3 nights in Aug 2021
Response from IB on 8 Sept 2021
Dear Madam, Thank you very much for taking the time to write a review after your stay. We are happy you liked the hotel. The Lutetia has undergone an extensive 4-year renovation to adapt to modern standards while keeping its Art Deco spirit. We will follow up regarding the issues you mention and which do not meet our standards. Be assured that we will take action to avoid such mishaps in the future. Looking forward to welcoming you back to the Left Bank! Kind regards, Isabelle Bouvier, Hotel Manager

10/10 Excellent

Olamide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my luxurious stay!!
Absolutely perfect. The bed was perfection. This is truly a luxury 5 star experience. I will come Back here next time I travel to Paris. Everyone from the driver to the hotel to the concierge to the staff were amazing!
Stayed 1 night in Aug 2021
Response from IB on 3 Sept 2021
Dear Sir, Thank you so much for your kind review. Be assured that we will forward your message to the teams. We are more than happy to learn that your stay at the Lutetia was a such a success and are very much looking forward to welcoming you again soon! Best regards, Isabelle Bouvier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from IB on 25 Aug 2021
Chère Madame, Un grand merci pour cette belle note, nous sommes ravis que votre séjour au Lutetia se soit aussi bien passé. Bien à vous, Isabelle Bouvier, Directeur des Opérations

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from IB on 10 Aug 2021
Chère Caroline, Un grand merci pour cette très belle note, nous sommes ravis de voir que vous avez passé un excellent séjour parmi nous. Ben à vous, Isabelle Bouvier, Directeur des Opérations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bathroom
Stayed 5 nights in Jul 2021
Response from IB on 20 Sept 2021
Thank you very much for your review and the excellent mark! Best regards, Isabelle Bouvier, Hotel Manager

6/10 Okay

yoel

Disliked: Cleanliness
Stayed 5 nights in Jul 2021
Response from IB on 2 Aug 2021
Dear yoel, Thank you very much for your review. Do not hesitate to let us know more about your stay. With best regards, Isabelle Bouvier, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Isabelle Bouvier, Directeur des opérations on 11 Jul 2021
Dear Madam, Dear Sir, Thank you for sharing with us this great review. We look forward to welcoming back very soon. Best,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Paris ( but dont tell anyone;)
Stayed 3 nights in Jul 2021
Response from Isabelle Bouvier, Directeur des opérations on 11 Jul 2021
Dear Madam, Dir Sir, Thank you for your super and secret good review. We hope to see you back very soon ! Best,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not worth the money. Inconsistent experience, service was more consistent with a Marriott, and breakfast was both
Stayed 6 nights in Jun 2021
Response from Isabelle Bouvier, Directeur des opérations on 11 Jul 2021
Dear Madam, dear Sir, We regret to read that your experience did not please you. Our guest relations team remains at your entire disposal to hear about your experience. We hope to welcome you back very soon at Hotel Lutetia to replace those bad impressions with very good souvenirs. Best,

6/10 Okay

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kats review
Very beautifully and worth the stay
Stayed 6 nights in Nov 2020
Response from Les équipes de l'Hôtel Lutetia on 13 Jan 2021
Dear Kat, A great thank you for taking the time to rate us and express your feelings about your stay. We were delighted having you with us and hope to see you very soon on the Left bank ! All our best,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn't work in bathroom. Television was substandard.
Stayed 2 nights in Feb 2020
Response from Hotel Lutetia on 3 Mar 2020
We thank you for staying with us and for your feedback. Regarding the your shower issue, we truly hope that our technical department has been informed of this problem in order to resolve it as soon as possible. Furthermore, we sincerely hope you had a great time at the Lutetia and would be delighted to welcome you back soon, Best regards.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Absolutely astonishing hotel and staff. Couldn’t ask for a better place to stay during our vacation. Location, service and accommodations overachieved our expectations.
Stayed 5 nights in Feb 2020
Response from Hotel Lutetia on 18 Feb 2020
What a great pleasure to read your comment. We are so delighted that our teams service and the hotel itself exceeded your expectations. We sincerely look forward to welcoming you back very soon to your Parisian home... Best regards.

10/10 Excellent

Kelly, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff, hotel rooms everything is excellent
Stayed 3 nights in Jan 2020
Response from Hotel Lutetia on 3 Feb 2020
Dear Kelly, We are truly delighed to read that you adored your stay with us. We look forward to welcoming you soon at the Lutetia. Best regards.

10/10 Excellent

Sabina, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I reserved the regular room and it was awful - small and cramped overlooking some crappy courtyard. I told the hotel that for $716 I can get a better view and bigger room. They thankfully upgraded me to a nice room with the view. I would stay there next time, considering it will be the same type of room.
Stayed 3 nights in Jan 2020
Response from Hôtel Lutetia on 13 Jan 2020
Dear Sabina, We thank you for sharing your feelings following your sojour with us. We are pleased you had a great time and and are looking forward to welcoming you back soon at the Lutetia! Best regards.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Hôtel Lutetia on 30 Dec 2019
Thank you very much and see you soon at the Lutetia Hotel!

10/10 Excellent

Bahaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great agreeable staff
Room lacks drawers
Stayed 5 nights in Dec 2019
Response from Hôtel Lutetia on 26 Dec 2019
A huge thank for your review, we are glad you enjoyed your stay with us. All the Lutetia's team look foward to seeing you soon on the Left Bank! Best regards.

10/10 Excellent

Vasuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Hôtel Lutetia on 1 Nov 2019
Un très grand merci. Cordialement.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Hôtel Lutetia on 16 Oct 2019
Merci beaucoup. Cordialement.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Everyone was so friendly and service was impeccable
Stayed 4 nights in Aug 2019
Response from Lutetia on 9 Sept 2019
Thank you for your kind words. We are delighted to learn that you enjoyed your stay at the Lutetia. Our teams are dedicated to offer you the best experiences. We hope to have the pleasure of welcoming you again during your next visit on the Left Bank. Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at check in. Great location with very large rooms.
Stayed 1 night in Aug 2019
Response from Lutetia on 9 Sept 2019
It is a pleasure to read that your experience at the Lutetia was excellent. We are looking forward to welcoming you again during your next vist on the Left Bank. Regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel Lutetia to celebrate our 10th anniversary and we do not regret at all for having chosen it. Our stayed at Hotel Lutetia was magnificent. All member of the staff tried hard to make our stay pleasant. Special thanks to the General Director Jean Luc Cousty for your personal notes to us for our special occasions, the wine and the champagne bottles, and the Concierge team who helped us a lot with our solicitudes. Luis Garcia Gutierrez
Stayed 6 nights in Jun 2019
Response from Lutetia on 26 Jul 2019
Dear Luis Garcia Gutierrez, thank you for your kind words, we are delighted to read that you had an amazing anniversary. We hope to habe the pleasure to welcome you back for other important events. Best regards.

10/10 Excellent

Debbie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded my expectations. The staff was amazing. We’ve stayed at many five star hotels in Chicago and this one didn’t disappoint. The service was stellar.
Stayed 4 nights in Jun 2019
Response from Lutetia on 8 Jul 2019
Dear Debbie, we are delighted to read that you had a nice stay with us. Hoping to have the pleasure of wlecoming you back. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Lutetia on 10 Jul 2019
Merci beaucoup. Cordialement.

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Lutetia on 17 Jun 2019
Thank you very much. Best regards.

10/10 Excellent

RayandIrisB, Redding, CT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! Excellent service! Very good on site restaurants. Many sights and local Cafe's and Bistro's are all within walking distance. Also, being on the Left Bank gives you a more community feeling. Would definitely return to this property.
Stayed 9 nights in May 2019
Response from Lutetia on 17 Jun 2019
Thank you very much for your kind words, we are delighted to read that you had a nice experience with us. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel spells excellence. The staff, especially members of the concierge team were amazing.
Stayed 4 nights in May 2019
Response from Lutetia on 6 Jun 2019
Thank you very much for your comment. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better Hotel in Paris! In the middle of all places you have to visit in Paris! You can reach nearly all places by foot. Just new refurbished!
Stayed 2 nights in Apr 2019
Response from Lutetia on 16 Apr 2019
We are delighted to read your impressions regarding your experience at the Lutetia. We look forward to seeing you again. Best regards.

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they need bigger garbage holders , we are not midgets the rest is fantastic real nice.
Stayed 3 nights in Mar 2019
Response from Lutetia on 6 May 2019
Thank you for your feedback. Hoping to have the pleasure of welcoming you back soon. Best regards.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hardware is very nice. Room was spacious with high-end interior. Great hotel facilities and interior overall. However, staff in the front and restaurants are not as nice. I initially thought it may have been an isolated event, but throughout my week-long stay staff seemed unfriendly and uncoordinated. Unfortunate for such a lovely property.
Stayed 6 nights in Mar 2019
Response from Hotel Lutetia on 29 Mar 2019
Thank you for your message and your feedback. We hope to have the pleasure of welcoming you back. Best regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding and great people and service Incredibly nice staff.
Stayed 3 nights in Mar 2019
Response from Hotel Lutetia on 29 Mar 2019
Thank you very much for your message. Best regards.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Lutetia on 4 Apr 2019
Thank you

10/10 Excellent

AMMAR AHMED

This an amazing place.. Loved every second of it.. the service, the food, the privacy, the durability of the furniture and tge top of the line room technolgy.
Stayed 4 nights in Nov 2018
Response from Isabelle Bouvier on 17 Jan 2019
Dear Ammar, thank you for taking the time to share your impressions regarding your stay at the Lutetia. Hoping to have the pleasure of welcoming you back. Best regards, Isabelle Bouvier, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
been there many times before and now after renovation, the only hotel I stay in Paris, looks great, best location, friendly staff etc
Stayed 1 night in Nov 2018
Response from Hotel Lutetia Teams on 13 Jan 2021
Dear Madam, dear Sir, thank you for taking the time to share your impressions regarding your stay at the Lutetia. Hoping to have the pleasure of welcoming you back. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Hotel Lutetia Teams on 13 Jan 2021
Thank you for taking the time to share your impressions regarding your stay at the Lutetia. Hoping to have the pleasure of welcoming you back. Best regards,