Superior Twin Room

Reviews of Super 8 Hotel @ Bayan Baru

2.5 out of 5
Super 8 Hotel @ Bayan Baru
2-G-2 Solok Mayang Pasir 1, Beside 1 Precint, George Town, Penang

Reviews

6.8
Rating 10 - Excellent. 8 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 35 out of 86 reviews" "
Rating 4 - Poor. 10 out of 86 reviews" "
Rating 2 - Terrible. 4 out of 86 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall is a pleasant staying experience but the room amenities cleanliness need to improve such as the backside of LED TV and window backside of the curtain has a lot of dust and some spider web.
Stayed 3 nights in Jul 2019

4/10 Poor

Lily

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very noisy
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel have water leaking issue, my whole room are floated. Very bad experience.
Stayed 9 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Airport hotel for a one night
It was about a mile away from the airport and as I had a flight arriving just before midnight then it was a convenient hotel. For a cheap airport hotel it was ok. It could have just done with a little refreshment of the decor and furniture in the room. Things like cigarette burns on the table and cabinet top, which have probably been there for a while as it is a no smoking hotel.
Stayed 1 night in May 2019

8/10 Good

Niphon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2019

6/10 Okay

Verified traveller

nice to stay because it near a masjid
Stayed 1 night in Jan 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional. Neat. Clean. Functional. Neat. Clean. Short stay ok.
Stayed 2 nights in Dec 2018

4/10 Poor

CHUAN HIN

Bad experience, never come back again.
Stayed 1 night in Nov 2018

4/10 Poor

CHUAN HIN

Liked: Cleanliness
Disliked: Staff & service
BAD
The reception staff was bad attitude, I will never go back again.
Stayed 1 night in Nov 2018

6/10 Okay

CHUAN HIN

Stayed 1 night in Jul 2018

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is crap!
Next to the mosque. The loudspeaker was blaring at 5am in the morning. No hot water. You like cold shower at 7am? Never again!
Stayed 1 night in Jul 2018

4/10 Poor

WAI YEEN

Disliked: Staff & service
Bad check-in experience ever
It was my first time that I am not able to check in by presenting my identity card/passport with my booking name. The receptionist said because of the first name and last name may swap (OMG !!!) ... However, before i arrive the hotel, i call to inform late check-in by mentioned my family name, my booking is found, and the lady read out my full name to confirm my booking. The receptionist then asked for booking reference, I presented Hotels.com booking confirmation with booking number to him, but he refused that is my booking and that is not the correct format of booking number he wants... Eventually, he found my booking by my phone number... Please send the staff for training!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Place is quite near shopping but sleeping is disturb by the mosque noise in the early morning.
Stayed 2 nights in Jun 2018

6/10 Okay

Kimn Huat

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Chong

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2018

6/10 Okay

apinun, Bkk Thailand

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No internet connention and elevator can not use on the last day without any apologize.
Stayed 5 nights in Mar 2018

4/10 Poor

Kumaran

Disliked: Staff & service, room comfort
Need to upgrade
They should upgrade they hotel rooms. Everytime when house keeping press bell to other rooms, you may think its for your room. Because sound go through the wall. There was no shop dispenser for shower. Pillow provided also not in good condition.
Stayed 2 nights in Dec 2017
Response from DYLAN on 10 Jan 2018
Hi dear guest, the soap dispenser is on the toilet wall, and we only provide standard pillow. We will address your feedback to our management office. Thank you for having taken your time to provide us with your valuable feedback.

4/10 Poor

Sze Houng

Disliked: Staff & service
Really bad service. Call customer service for request the hair dryer, the guys ask us go down take by ourselves. Hard to find the car park as well. All car park are reserved.
Stayed 1 night in Dec 2017
Response from DYLAN on 10 Jan 2018
Hi dear guest, our reception is 24 hour. Receptionist need to be at the reception counter during guest checking in, checking out and look out for the deposit luggage at the reception counter; therefore they sometimes may not able to deliver the hair dryer to your room. You also may request for hair dryer during your check in. This area is busy during lunch hour, because a lots of food option and near Sunshine Mall for shopping. We are sorry for any inconvenience caused. Thank you for your understanding and for having taken your time to provide us with your valuable feedback

8/10 Good

Ken, SGP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel with food in vicinity.
Always a pleasure staying at Super 8 Hotel. I've made it my defacto place to stay when visiting that area.
Stayed 1 night in Dec 2017
Response from DYLAN on 21 Dec 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017
Thanks for staying with us.

6/10 Okay

Yin Ling

Disliked: Cleanliness
Location is good
The location is good not so crowed as city , near food court , most of food is taste good and near market and supermarket , 20- 30 mins to airport. overall the hotel is ok. The service is ok too. Room is enough for 2 peoples and there is big windows in room, you can see the city view. But need to change the bed sheet , pillows cover and towels, they look a little bit dark and there is dirty mark on it .
Stayed 4 nights in Nov 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2017

8/10 Good

HUVI VEIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable hotel
A good budget hotel next to a good food court.
Stayed 2 nights in Jul 2017

6/10 Okay

YinKwong

Disliked: Cleanliness, property conditions & facilities
Penang Bayan Baru
Closed to Amenity such as Food, Supermarket, Residential / community area. Quite
Stayed 2 nights in Jul 2017

6/10 Okay

Shire Chui

Disliked: Cleanliness
good location
location is great, cleanliness need improvement as well as customer service. No water dispenser but they do provide bottle water in the room

6/10 Okay

nik

New hotel but not well maintained
Small issue with cleanness. The toilet is not well maintained. Given a towel with hole. Kettle with stain inside out. Only 10 available Tv channel. Location wise is very good.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Stay
The room light is half broken. Other than that, everything is fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and staff are polite and friendly. Worth the money.

6/10 Okay

Muhd Firdaus

Liked: Cleanliness, staff & service
Excellent hotel for traveller
One day stay.Very polite staff. Located near to food places and shopping conplex in just wLking distance.Would recommend this hotel to other prople

8/10 Good

Jayson, KL, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice and Clean Hotel
Nice and clean hotel. Staffs are nice. Location a bit far away from George Town.

6/10 Okay

Verified traveller

Liked: Cleanliness
It is clean and comfortable. It is recommended for 2-3 days business trip.

6/10 Okay

Jamie Chong

Budget hotel - acceptable room condition
No hair dryer and basic toiletries (shower cap, bathroom slippers) in the room. Have to request for hair dryer from reception during stay. Very small room, but overall condition is acceptable.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Chee

Disliked: Staff & service
Budget decent hotel
Had bad experience with the inexperience receptionist. Took 20 mins to check in and check out yet came out the wrong details (wrong date, wrong amount)! Don't think will ever visit here again

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
I stay 3 weeks over there. Good Location for food , supermarket and transportation. If you would like to take transport can tell them near "Suntech" or "sunshine Square"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean budget hotel. Near eateries. But be prepared to wake up early as the hotel is very near a mosque

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel to stay when you come to penang, near to Penang International airport, this hotel had elevator to their customer.

6/10 Okay

D., singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to mall.
Room has mosquitos and the air con not cooling. Location wise was near to shopping mall , eateries and bus stops. Easy to get there As well. Staffs were very friendly and approachable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Convenient location, cheap price
Budget hotel, do not expect much, just a toilet and two beds. Room had lots of mosquitoes.

6/10 Okay

Ricky, Singapore

Disliked: Room comfort
Pretty OK hotel for just sleep at night
Stay is pretty OK. Someone made a fuss outside my room after midnight and woke me up by knocking on my door. I opened and found out he got wrong room. Hotel does not have restaurant.

8/10 Good

CHITTI BABU, chennai

Liked: Cleanliness, property conditions & facilities, room comfort
good
it was good

6/10 Okay

felix, kota kinabalu

Liked: Cleanliness
Disliked: Room comfort
My one night review
The room we got was somewhat cramped, but it was bearable for 2 medium-sized adults. However, the soundproofing was less than desired. Everytime our neighbour open/close their doors, it sounded like it's our door being opened/closed. Be as it may, I don't have any qualms staying there again.

6/10 Okay

Eheng

Disliked: Staff & service

6/10 Okay

Verified traveller

Value for money
Hotel location is gd Nice food available nearby.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
reasonable price hotel but it's just next to a mosque .. you will be woken up at 5.30 am