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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
One Bedroom Suite Swim Up
60 square metres
2 Double Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
One Bedroom Suite
60 square metres
2 Double Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
One Bedroom Master Suite Swim Up
83 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Concierge 1 Bedroom Suite Swim up
60 square metres
2 Double Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite, 2 Bedrooms (Master)
2 Double Beds and 2 Single Beds
Room sleeps 6 guests
Select dates to see price
Family Concierge Junior Suite
48 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Paradisus Junior Suite
48 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Concierge 1 Bedroom Suite
60 square metres
2 Double Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Paradisus Junior Suite Swim Up
48 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite, 1 Bedroom, Concierge Service
83 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price
Family Concierge 1 Bedroom Master Suite Swim Up
83 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room (Roulette)
53 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
One Bedroom Master Suite
83 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 5 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Business centre

Location

Located in Luis Donaldo Colosio, this beachfront resort is next to a golf course and within a 15-minute walk of Quinta Avenida and Punta Esmeralda Beach. Mamitas Beach Club and Playa del Carmen Main Beach are also within 2 miles (3 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Paradisus Playa del Carmen La Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room amenities

All 512 rooms offer thoughtful touches such as free minibar items and bathrobes, as well as comforts such as Egyptian cotton sheets and down comforters. Complimentary wireless Internet access and furnished balconies are standard, as are LCD TVs with cable channels.

Languages Spoken

  • English

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Paradisus Playa del Carmen La Esmeralda All Inclusive

5th Av., Playa del Carmen, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Lessons/classes/games

  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Water fitness classes/lessons included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • On-site live performances included
  • Room service not included

Hotel Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus Playa del Carmen La Esmeralda All Inclusive features a full-service spa, 5 the outdoor swimming pools, an outdoor pool and a health club. Dining is available at one of the resort's 14 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 swim-up bars and 16 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business centre. Event facilities measuring 25000 square feet (2323 square metres) include conference centres. This all-inclusive resort also offers a kid's pool, a hot tub and a sauna. Complimentary self-parking is available on-site.

Paradisus Playa del Carmen La Esmeralda All Inclusive has designated areas for smoking.

  • Number of outdoor pools - 5
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Business centre
  • Porter
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Conference space size (meters) - 2323
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference centre
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 512
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 16
  • Full-service spa
  • Number of swim-up bars - 4
  • Beach umbrellas
  • Swim-up bar
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built – 2011
  • Coffee shop or café
  • Free WiFi
  • Steam room
  • Sauna
  • Health club
  • Children's pool
  • Spa services on site
  • Number of restaurants - 14
  • Conference space size (feet) - 25000
  • Ballroom
  • Banquet hall
  • Reception hall
  • Beach towels
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools -5
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Arcade/game room
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Paradisus Playa del Carmen La Esmeralda All Inclusive offers 512 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include free minibar items and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Egyptian-cotton sheets
  • Furnished balcony
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Access via exterior corridors
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Pay films
  • iPod docking station
  • Minibar (stocked, free items)
  • Down comforter

Where to Eat

Guests are offered a complimentary buffet breakfast each morning.

Paradisus Playa del Carmen La Esmeralda All Inclusive has 14 restaurants on site.

24-hour room service is available.

Nearby Things to Do

5 the outdoor swimming pools are on site along with an outdoor pool. In addition to a kid's pool, other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkelling on site
  • Ecotours nearby
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

YHI Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night
  • Sanitation services: MXN 20 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda
  • Paradisus Playa Carmen Esmeralda All Inclusive Playa del Carmen

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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