Indoor pool, pool loungers

Reviews of Corinthia Hotel Prague

5 out of 5
Corinthia Hotel Prague
Kongresova 1, Prague

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Caylib, Calgary

Liked: Staff & service, amenities
Older hotel that has strong odor like a former smoking hotel. Older and worn out everywhere, bathrooms, carpets, lounge. Good buffet breakfast and gym/spa. Right next to metro station for easy transportation. Right next to conference centre. Doorman was excellent and full of information, rest of staff mediocre. Restaurant is not worth going to, check out other areas to eat.
Stayed 7 nights in Mar 2024

10/10 Excellent

Salman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Staff and service is great.
Stayed 4 nights in Feb 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food and comfortable accommodation. The whole staff was dedicated to the service of the guest-inspiring to witness and be a part of.
Stayed 3 nights in Jan 2024
Response from GM on 1 Feb 2024
Dear Donna,Thank you for taking the time to share your fantastic review. I am very happy to learn that you enjoyed the kind and professional service of our team. I am also glad that you liked the delicious food and had an overall pleasant and comfortable stay at Corinthia Prague.I am looking forward to welcoming you again soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Israel, Albany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were courteous and responsive, the property is clean, and the room was clean. Bathroom blinds may be needed to reduce water splashing during showers.
Response from GM on 17 Jan 2024
Dear Guest,Thank you very much for your lovely review. I am very happy to learn that you enjoyed the kind and professional service of our team. It is also a pleasure to read that you liked the hotel cleanliness.I am happy that you had an overall pleasant stay at Corinthia Prague and I hope to welcome you back soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Dec 2023
Response from GM on 3 Jan 2024
Dear Zuzana,Thank you for your fantastic feedback. I am very happy to read that the team made you feel welcome and looked after and you had an overall pleasant stay at Corinthia Prague.We hope to welcome you again soon.Kind regards,Adrian Attard,General Manager

2/10 Terrible

karim

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
As a 5 stars hotel the facilities were not included with the room and did not show up on the reservation page. We were charged extra to acsses the pool and the gym. And if you pay you will have only few hours and you should leave.
Stayed 2 nights in Dec 2023
Response from GM on 3 Jan 2024
Dear Karim,Thank you for taking the time to share your feedback. I appreciate your comment. With regard to the spa please note that free use of Apollo Day Spa depends on the room category you book. All the Executive rooms and Suites have the spa already included in the room rate. All the rates are described on the website, however, should you have any questions we would be happy to assist.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Lorraine

Stayed 3 nights in Dec 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

HONGKI

Stayed 2 nights in Nov 2023

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not what we expected from a Corinthia hotel!
The hotel is beautiful, but we were very disappointed with the service. We had to call the front desk and/or housekeeping five out of seven nights we stayed as items were missing from our room such as wash clothes, body wash, coffee, creamer, etc. There were times when we had to call a couple of times to get anyone to pick up the phone. One night I gave up and walked down to the desk to request our missing items. One day our rooms was not cleaned until after 3:30pm... about the time we came back to rest up before dinner and we ended up in the lobby for 45 minutes while it was cleaned. The breakfast was great, but the service was lacking there too. A couple of mornings my husband gave up on getting coffee and went and served himself, while the waiters just stood and watched him. Plates were left on the table well past the time they should be removed. Staff did not appear to be well trained. The hotel is close to a subway, which is a plus. It is used for large bus tours, so on the weekends the breakfast room was really busy and tables were often not cleaned off for incoming guests to use. Overall we expected more from a Corinthia hotel than what we got. We've stayed in others (Porto) and found them to be well run. This one seems to have people who are not trained well. I would choose to stay somewhere else when in Prague next time.
Stayed 6 nights in Dec 2023
Response from GM on 22 Dec 2023
Dear Gail,Thank you for choosing Corinthia Prague and giving us your detailed feedback. I really appreciate all your comments. I regret to learn your stay did not reach your expectations in all aspects and I do apologize for inconvenience you experienced. All your comments have been shared with our Housekeeping Manager and F&B Manager and corrective steps will be taken.I hope to have the opportunity to restore your faith in Corinthia Prague and to welcome you back in the future to demonstrate the standards of service Corinthia is known for.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Nigel

Stayed 1 night in Dec 2023

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A really disappointing experience! We choose the Corinthia Prague as we has previously stayed at their sister hotel in London. We were expecting a luxury stay but what we got was anything but! Our room was outdated and the windows were filthy. The decor is old and mostly discoloured from what looks like cigarette yellow markings. This shows how long it must be since the hotel was last renovated. On our first night the bathroom sink leaked and flooded the bathroom. When raised the response was slow and after multiple trips to reception we were informed that we needed to move rooms. We moved (with no help from the concierge) and we’re shocked to see we’d been DOWNGRADED to a twin room that was even more outdated. After another trip to reception we agreed to stay in the twin room for the night and change rooms the next day. The next room was probably even worse. Filthy windows, peeling wallpaper and 1920s bathroom suite. This is NOT a luxury hotel. The spa area is quite small and very basic. We stayed in 3 different rooms on 3 different floors and none were of 3 star standard, never mind 5 star. An extremely frustrating and disappointing stay that would make me avoid Corinthia hotels in future.
Stayed 1 night in Nov 2023
Response from Adrian Attard on 24 Nov 2023
Dear Gary,We sincerely apologize for the disappointment and inconvenience you experienced during your stay at Corinthia Prague. Your feedback is crucial to us, and we appreciate you taking the time to share your concerns.It's disheartening to learn that your expectations were not met, and we regret the issues with the room condition and the slow response to the bathroom incident. This falls short of the high standards we aim to uphold.Please be assured that we take your comments seriously, and have already addressed these matters with our team to prevent such occurrences in the future. Your experience does not reflect the level of service we strive to provide, and we apologize for the frustration it caused.We understand the importance of a comfortable and enjoyable stay, and we are genuinely sorry that we did not meet your expectations. We appreciate your candid feedback, and we hope to have an opportunity to regain your trust in the future.Kind regards,Adrian AttardGeneral Manager

10/10 Excellent

George, Battle creek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel with excellent services and staff
Stayed 1 night in Nov 2023
Response from GM on 9 Nov 2023
Dear George,It is a pleasure to learn that you had an excellent stay at Corinthia Prague. I am happy that you enjoyed the warm hospitality of our team and I look forward to welcoming you again at Corinthia Prague soon.Kind regards,Adrian Attard,General Manager

8/10 Good

sena

Stayed 3 nights in Oct 2023

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Oct 2023
Response from GM on 24 Oct 2023
Dear Joshua,I am happy to read that you enjoyed your stay at Corinthia Prague. Thank you for sharing your feedback.We look forward to welcoming you back soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

eduardo, Warner Robins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Corinthia hotel for 6 days during the first half of October. Unfortunately, i had an emergency health situation (tooth infection) and was sick with the flu during most of my visit :(. The manager, Agata, and the rest of the staff were very helpful in providing me with medical assistance and transportation. Very professional and the hotel facilities are top notch as usual. The breakfast buffet is excellent. This was my third stay at the hotel and will consider it again on my next visit to Czech Republic. Highly recommended. Eddie
Response from GM on 19 Oct 2023
Dear Eduardo,Thank you very much for choosing Corinthia Prague and sharing your fantastic feedback. I am sorry to learn you could not enjoy your stay as much as you wished due to the health condition. It is a pleasure to learn that the team, especially Agata, made you feel welcome and looked after. I will share your nice feedback with them.I hope to welcome you back soon.Wishing you a pleasant day.Adrian Attard,General Manager

8/10 Good

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location for Congress
Excellent service and convenient location if you are there for a conference at the Congress. Great breakfast and nice restaurants, but the service in Monsoon is slow. The hotel is right next to the C-line of the metro and extremely close to Vyehrad, so you can easily make it to the city center. The design of the rooms and particularly the bathrooms is such that the towels are directly on top of the toilet, something that should be revisited. I also found both the bed and the pillows extremely soft.
Stayed 7 nights in Sep 2023
Response from GM on 19 Oct 2023
Dear Christos,Thank you for choosing Corinthia Prague and taking the time to share your detailed feedback. I appreciate all your comments and I can assure you that we will follow up internally. I am pleased that overall you had a pleasant stay with us and enjoyed the kind and professional service of our team.I hope to have the opportunity to welcome you at Corinthia on your next visit to Prague.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Bruna

Stayed 1 night in Sep 2023

10/10 Excellent

Beth, Roscoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond for us! My fiancé had a severe medical crisis and the staff always answered my calls for assistance and came quickly. Thank you so much!
Stayed 3 nights in Sep 2023
Response from GM on 19 Sept 2023
Dear Beth,Thank you very much for your kind feedback. I am very happy to learn that the team made you welcome and looked after and I hope your fiancé is feeling better.We are looking forward to welcoming you back at Corinthia Prague.Wishing you a pleasant day.Adrian Attard,General Manager

10/10 Excellent

Jee Uk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Just right in front of Congress and metro station.
Stayed 5 nights in Sep 2023
Response from GM on 14 Sept 2023
Dear Jee,Thank you for choosing Corinthia Prague. I am very happy to learn you enjoyed your stay with us and liked the convenient hotel location.We look forward to welcoming you back soon.Kind regards,Adrian Attard,General Manager

8/10 Good

Sajal

Stayed 1 night in Sep 2023

10/10 Excellent

Dominik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Chiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto comodo, a 50 m dalla stazione del treno, a 10 minuti dal centro. Ottima e abbodantissima la colazione.
Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Dear Chiara,Thank you so much for your great review. I am delighted to read that you enjoyed your stay at Corinthia Prague.We look forward to welcoming you back soon.Wishing you a pleasant day.Adrian Attard,General Manager

6/10 Okay

Gregory J

Disliked: Property conditions & facilities
The window was broken and rain storm flooded the room and the air conditioning was not working properly to cool the room
Stayed 6 nights in Aug 2023
Response from GM on 25 Aug 2023
Dear Gregory,Thank you for choosing Corinthia Prague and taking the time to share your feedback. I am sorry to learn you experienced some technical issues in the room and I apologize. I can assure you that corrective steps will be taken.I hope to have the opportunity of welcoming you back to prove our standards and make your stay enjoyable.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Srinivasarao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Aug 2023
Response from GM on 17 Aug 2023
Dear Srinivasarao,Thank you very much for taking the time to share your feedback. I am delighted to read that you had an excellent stay at Corinthia Prague and I hope to see you back in the future.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Zdenko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking availible for fee 650,-. To expensive in my opinion.
Stayed 1 night in Jun 2023
Response from GM on 17 Jul 2023
Dear Jiri,Thank you for taking the time to share your feedback on your recent stay at Corinthia Prague.With regard to the parking fee, I am sorry to hear that you were not happy with the rate, however, I can assure you that we do offer rates, which are competitive with other 5* hotels in Prague. Thank you for understanding.I hope to have another opportunity of welcoming you back.Wishing you a pleasant day.Adrian Attard,General Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Deyar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

andrew

Stayed 3 nights in May 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Srinivasarao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Doron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Extremely nice stuff! The hotel is nice and clean, located just nearby metro satation and it takes only few minutes ride to the center of Prague. Great breakfast, very nice gym and pool.
Stayed 4 nights in Apr 2023
Response from GM on 1 May 2023
Dear Doron,I am very happy to read your fantastic feedback on your recent stay at Corinthia Prague. Thank you very much for sharing your positive experience with us and with other travellers. I am glad that you enjoyed the warm hospitality of our team, hotel cleanliness and the delicious breakfast.I hope to welcome you back soon.Wishing you a pleasant day.Adrian Attard,General Manager

8/10 Good

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for "Euroweekend"
Good hotel in an advantegeous location, close to a metro station, nice view to the city. Almost everything was O.K. Just the water temperature in the spa pool was quite low for a relaxation. I was surprised by the questionnaire of the Hotels.com after the arrival asking me whether an upgrade of the room and price reduction for the meal had been offered to me ... the hotel did not offer any of them.
Stayed 2 nights in Apr 2023
Response from GM on 26 Apr 2023
Dear Jiri,Thank you for choosing Corinthia Prague and taking the time to share your feedback. I appreciate all your comments and I hope that the answer of my colleague Agata, sent during your stay, explained the upgrade etc. I am happy that you like staying with us and I am looking forward to welcoming you back soon.Wishing you a pleasant day.Adrian Attard,General Manager

4/10 Poor

Terry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed at Corinthia Hotels before and know they pride themselves on a high standard, think luxurious bedding, expensive furnishings and top quality everything! But no, not here. This is a modified high rise block of flats with the kitchens removed. The hotel is clearly desperately clinging hold of their 5 stars, and they must be nervous about their next hotel inspection, as they’ll probably have a good few taken away! We paid for the most expensive suite that we saw online. The pictures were the same as the lower priced suite so hoped that our suite was going to be nicer. It wasn’t. It was dated. Think 1950’s golden age of Hollywood, without the glitz and glamour! The water pressure was hardly working in one tap, but others were like the Bellagio Fountains! The air conditioning didn’t work, our room was so hot, we had to open the window and get some fans in the room. It radiated the room temperature by about 2am. By that point we had been joined by lots of creepy bugs! It’ll explain why so many of them had been squished into the wall! We rang up and asked that someone fixed the air conditioning the next day whilst we’re out. They didn’t bother to fix it or provide an explanation as to why it couldn’t be fixed. The bed wasn’t comfortable at all. There was no mattress topper, just a hard mattress. We tried to watch TV and connect to our phone, it worked… for about 30 minutes then kept disconnecting. The internet it unreliable and please don’t rely on it working
Stayed 2 nights in Apr 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Ross

Stayed 3 nights in Apr 2023

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue in Prague!
Amazing venue. Friendly service. Excellent food. Will definitely return!
Stayed 3 nights in Mar 2023
Response from GM on 3 Apr 2023
Dear Richard,Thank you very much for your fantastic review. I am delighted to learn that you enjoyed the delicious food in our restaurant and the warm hospitality of our team.I look forward to welcoming you back soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service & Fantastic Location
Impeccable service. Staff always going above and beyond to help us out with luggage, and had a nice chat. Beautiful view, and place was very clean- always tidying our room day. Decor slightly outdated but still classy. Pool was stunning- but didn’t get to go- maybe next time!
Stayed 3 nights in Mar 2023
Response from GM on 21 Mar 2023
Dear Kianna,I am delighted to read that you had a perfect stay at Corinthia Prague and enjoyed the warm hospitality of our team as well as the impeccable cleanliness.Thank you for sharing your wonderful feedback.I hope to welcome you back at Corinthia Prague soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Resha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and knowledgeable. Great recommendation
Stayed 2 nights in Feb 2023
Response from GM on 15 Feb 2023
Dear Resha,Thank you so much for your wonderful feedback. I am very happy that you had a great stay at Corinthia Prague and enjoyed the kind and professional service of our team.I hope to welcome you back soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

declan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we loved our 3 night stay in Corinthia hotel. The staff were friendly and helpful. The food was excellent, amazing choice at breakfast and lovely meal in restaurant. Comfortable beds and great shower. Stunning view of Prague from our room. Great value for money and would highly recommend. All the staff were great.
Stayed 3 nights in Feb 2023
Response from GM on 10 Feb 2023
Dear Declan,Thank you so much for your wonderful review. I am delighted to read that you had a perfect stay at Corinthia Prague and enjoyed the warm hospitality of our team as well as the delicious food and the comfortable room.Thank you for the recommendation of Corinthia Prague to other travellers.I hope to welcome you back soon.Wishing you a pleasant day.Adrian Attard,General Manager

8/10 Good

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Hendrikus P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
One of best stays in last year, very well trained people making you feel really a true guest in this interesting hotel.
Stayed 1 night in Jan 2023
Response from GM on 10 Feb 2023
Dear Hendrikus,Thank you so much for your fantastic feedback. It is a great pleasure to read that you enjoyed the warm hospitality of our team and had a great stay at Corinthia Prague.I hope to welcome you back soon.Kind regards,Adrian Attard,General Manager

10/10 Excellent

Martin

Stayed 2 nights in Jan 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New years stay
Went over new years and the food and view of fireworks was excellent. On the top floor you can see the whole cities fireworks. Only let down was that the spa had a limited capacity so wasn’t always available at the times I wanted. Great transport connections.
Stayed 5 nights in Dec 2022
Response from GM on 7 Jan 2023
Dear Tom,Thank you so much for taking the time to write such an amazing review on your recent stay at Corinthia Prague. It is a pleasure to read that you had an overall superb stay with us and enjoyed the great views of the city. I hope to welcome you back soon.Kind regards,Adrian Attard,General Manager

4/10 Poor

Maria