Designer toiletries, hair dryer, dressing gowns, slippers

Reviews of Hotel Maximilian

5 out of 5
Hotel Maximilian
Hastalska 14, Prague

Reviews

9.6

Exceptional

Rating 10 - Excellent. 768 out of 1000 reviews" "
Rating 8 - Good. 202 out of 1000 reviews" "
Rating 6 - Okay. 23 out of 1000 reviews" "
Rating 4 - Poor. 4 out of 1000 reviews" "
Rating 2 - Terrible. 3 out of 1000 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Hotel Maximilian in Prague was an absolute delight! From the moment we arrived, the warm and welcoming atmosphere made us feel right at home. The staff were incredibly friendly and attentive, ensuring our every need was met with a smile. The room was spacious, beautifully decorated, and impeccably clean, providing a cozy retreat after exploring the enchanting city. The central location made it convenient to access Prague's iconic sights, and the delicious breakfast buffet offered a perfect start to each day of adventure. I highly recommend Hotel Maximilian for an unforgettable stay in Prague!
Stayed 3 nights in Mar 2024
Response from Guest Relations Maximilian Hotel on 31 Mar 2024
Dear David,Thank you so much for taking the time to share your experience at our hotel! We are happy to hear that your stay with us was wonderful and that you felt right at home. We truly appreciate your recommendation and are grateful for your kind words. It was a pleasure having you as our guest, and we hope to welcome you back for another stay in the future!Best Regards,Maryana SilinaGuest Relations Officer

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality
Stayed 2 nights in Mar 2024
Response from Guest Relations Maximilian Hotel on 22 Mar 2024
Dear Mark,We sincerely appreciate your feedback! It was a pleasure to have you as our guests. We are happy to hear you enjoyed the quality of the services during your stay with us. We can't wait for your return to exceed your expectations on the next visit!Warm regards,Your Maximilian Hotel Team

10/10 Excellent

Shenka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service and spa, great location, beautiful hotel and room
Stayed 2 nights in Feb 2024
Response from Your Maximilian Hotel Team on 8 Mar 2024
Dear Eliot,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon to repeat the perfect experience.Best Regards,Your Maximilian Hotel Team

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Our stay was brilliant, we stayed in a room on the top floor which was very spacious. Unfortunately our shower overflowed as the drain was broken which caused our room to flood into the hallway, the hotel were really quick to fix this and gave us a drinks voucher to apologise
Stayed 2 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 23 Jan 2024
Dear Alice,Thank you for your positive review! We're thrilled to hear that you had a lovely stay in one of our spacious top-floor rooms. We apologize for the inconvenience caused by the broken drain and the subsequent flooding. It's great to know that our team acted promptly to fix the issue, and we appreciate your understanding. We hope the drinks voucher added a little extra to your experience, and we look forward to the opportunity to welcome you back for an even smoother stay in the future!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
What a lovely hotel. Clean, modern, not too big and great location.
Stayed 2 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 23 Jan 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our hotel lovely, clean, and modern. It's great that the size and location met your expectations. We appreciate your positive feedback, and we look forward to welcoming you back on your next visit. We can't wait to host you again!Kind regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Antonio from the bar and restaurant, excellent hospitality. Loved the room upgrade and the way I was being treated as Expedia Gold VIP
Stayed 3 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 29 Dec 2023
Dear Erin,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a special and enjoyable stay, and we appreciate your positive feedback.Antonio will be delighted to know that his hospitality made a lasting impression on you. We take pride in our team's commitment to providing excellent service, and it's rewarding to hear that our guests feel well taken care of.We're pleased that you enjoyed the room upgrade, It's our goal to make each guest's experience memorable, and we're glad we could contribute to your positive memories.We look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Ryan, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location to sights and the room was extremely comfortable. Highly recommend!
Stayed 3 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Dec 2023
Dear Ryan,Thank you for your fantastic review! We're delighted to hear that you had an excellent experience at our hotel. It's great to know that you found our location perfect for exploring sights and that your room provided an extremely comfortable stay.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Maximilian! After an error with our reservation the first night, the staff was extremely accommodating and generous and made our stay very comfortable - complete with complimentary airport transfer, breakfasts, and spa treatments. The location of the hotel is perfect for a first time trip to Prague, and is very walkable to most major sites. We would not hesitate to book Hotel Maximilian again on future trips to Prague!
Stayed 3 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 20 Dec 2023
Dear Ms.Walker,Thank you so much for taking the time to share your experience at Hotel Maximilian! We're thrilled to hear that despite the initial hiccup with your reservation, our staff was able to make your stay enjoyable and comfortable.It's heartening to know that you appreciated the complimentary airport transfer, breakfasts, and spa treatments. We strive to provide our guests with a seamless and memorable experience, and it's wonderful to hear that we succeeded in making your stay special.We're delighted that you found our location convenient for exploring Prague, and we appreciate your kind words about our staff's generosity and accommodation. It would be a pleasure to welcome you back to Hotel Maximilian on your future trips to Prague.Thank you once again for choosing Hotel Maximilian, and we look forward to hosting you again in the future!Warm regards,Negin Bakhshandehyar / Guest Relations Manager

2/10 Terrible

Shaw Kent

Stayed 3 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 20 Dec 2023
Dear Shaw Kent,We're genuinely sorry to learn that you found our property and service disappointing, even though you didn't actually stay with us. Regrettably, since you didn't show up without informing us on the first night, we had to cancel your reservation, and we were fully booked the next day. We wish you had the chance to experience our hospitality firsthand. Should your plans bring you our way again, we'd love the opportunity to provide you with a more positive experience.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stated for 6 nights during the Christmas markets! Great location and service and great communication before the stay!
Stayed 5 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Dec 2023
Dear Norman,Warmest greetings! We're overjoyed to hear about your fantastic 6-night stay during the Christmas markets. Your kind words about our great location, service, and pre-stay communication truly brightened our day.We can't wait to have the pleasure of welcoming you back for another memorable experience!Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Kimberly Keene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and classy decor!
Stayed 3 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Dec 2023
Dear Kimberly Keene,Thank you for highlighting our clean and classy decor! We're delighted that it added to your experience.Looking forward to the pleasure of hosting you again.Best regards,Negin Bakhashandehyar/ Guest Relations Manager

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Dec 2023
Dear Victoria,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out this hotel was wonderful. I would highly recommend this hotel to anyone that is staying in Prague.
Stayed 2 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 10 Dec 2023
Dear Kristin,From the moment you checked in until your check-out, we're delighted to have provided a wonderful experience for you. Your high recommendation is truly appreciated! Should your travels bring you back to Prague, we'd love to host you again for another memorable stay.Warm regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Maximilian is located in the center of Prague's Old Town. Everything is accessible by either waling or using public transit. The rooms are comfortable and every detail has been considered. It is quiet and relaxing. There are multiple restaurants nearby. Highly recommended.
Stayed 4 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 12 Dec 2023
Dear Suzanne,Thank you for taking the time to share your positive experience at Hotel Maximilian! We're thrilled to hear that our central location in Prague's Old Town, accessibility, and attention to detail in our comfortable rooms made your stay enjoyable. Creating a quiet and relaxing environment is a priority for us, and we're glad to see it reflected in your feedback.We appreciate your high recommendation. We look forward to welcoming you back to Hotel Maximilian in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Raymond

Travelled with partner
Nice, clean, spacious rooms, and a great staff.
Stayed 3 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 24 Nov 2023
DearRaymond,Thank you for your kind words! We're thrilled to hear that you enjoyed our nice, clean, and spacious rooms, as well as the service provided by our staff. It brings us immense joy to know that our team's performance met your expectations. Your positive feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another wonderful stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and location
Stayed 3 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 20 Nov 2023
Dear Flora,Thank you for your kind words! We're delighted to hear that you found our room excellent and enjoyed our prime location. Your positive feedback is truly appreciated.Should your travels bring you back to Prague, we look forward to the pleasure of hosting you again.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Shelley

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Dec 2023
Dear Shelley,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property
We absolutely loved the property! location, staff, interiors, service, rooms, cleanliness. 10/10
Stayed 2 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 13 Nov 2023
Dear Anika,Dear [Reviewer's Name],Thank you so much for your fantastic review! We're thrilled to hear that you absolutely loved every aspect of your stay at Maximilian Hotel—from the location and staff to the interiors, service, rooms, and cleanliness. Your 10/10 rating is truly appreciated, and it motivates our team to continue providing exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Maximilian Hotel in the future. Thank you for choosing us for your stay!Warm regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Dec 2023
Dear Claire,Thank you so much for your fantastic 4 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 Excellent

bertha cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my mom’s 70th anniversary here, it was an amazing experience for her. She received a cake and wine to celebrate and the staff made my mom feel so special, I am deeply grateful with this hotel and I always come back to this hotel when I visit Prague again. Walking distance to main places and great food and wine selection.
Stayed 3 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Oct 2023
Dear Bertha Cecilia,We're truly honored to have been a part of your mom's 70th birthday celebration. It's heartwarming to hear that it was an amazing and memorable experience for her. Making our guests feel special is a top priority, and we're delighted to have succeeded in creating a meaningful moment for your family.Your gratitude and kind words mean a lot to us, and we are deeply appreciative of your loyalty. We look forward to welcoming you back on your future visits to Prague. Our convenient location and excellent food and wine selections will be here to enhance your next stay.Best regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Oct 2023
Dear Anna,Thank you for your perfect rating! We're thrilled to know you had such a great experience during your stay. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. We're here to ensure your next visit is just as fantastic.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on 25 Oct 2023
Dear William,Thank you for your outstanding rating! We're delighted to hear that you had a flawless experience during your stay. We're committed to maintaining this high level of service and hope to welcome you back in the future for another exceptional stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on 11 Oct 2023
Thank you, Dear Linda, for your 5 out of 5 rating! We appreciate your support and are delighted that you had such a wonderful experience. If you have any comments or suggestions to share, we're all ears. Your feedback helps us continue to provide the best service possible. We look forward to your next visit!Regards,Negin Bakhshandehyar / Guest Relations Manager

4/10 Poor

Kirsti

Stayed 4 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on 11 Oct 2023
Dear Kirsti,Thank you for your feedback. We're sorry to hear that your experience was not up to your expectations, and we'd like to learn more about what we can improve. If you have any specific concerns or suggestions, please feel free to share them with us. Your input is invaluable in helping us provide a better experience for our guests.Kind Regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on 11 Oct 2023
Thank you, Dear Amy, for your 5 out of 5 rating! We're delighted that you had a positive experience, and we hope to have the pleasure of serving you again in the future.Kind Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Larry, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff , out off the way but still close to the center of Old Town.
Stayed 4 nights in Sep 2023
Response from Negin Bakhshandehyar / Guest relations manager on 28 Sept 2023
Dear Larry,Thank you for taking the time to share your thoughts about your stay with us. We're delighted to hear that you appreciated our great location, the friendliness of our staff, and the unique balance of being tucked away while still being close to the center of Old Town.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Deborah A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Sep 2023
Response from Negin Bakhshandehyar / Guest relations manager on 15 Sept 2023
Dear Deborah,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at our hotel,If you ever decide to visit us again or have any more feedback or requests, please feel free to reach out. We look forward to welcoming you back in the future!Best regards,Negin Bakhshandehyar / Guest Relations Manager

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel
Cute boutique hotel in a good, quiet location. Just a couple minutes from the main square, so a just far enough out of the action. There is a great little Cafe in the lobby, maybe the best we had, with upscale options if desired. The rooms were very nice, but a little on the small side and our AC wouldn't get cool enough at night (for some reason) to give us a comfortable sleep. That was the only real negative aspect and it may have been just our room or the crazy heat we were having that week.
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Jul 2023
Dear Benjamin,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our cute boutique hotel :).We're delighted that you enjoyed our Brasserie atmosphere, and we take pride in offering upscale options for our guests. Your compliments mean a lot to us!While we're glad that you found the rooms very nice, we apologize for any inconvenience you experienced with the AC, we wish you could have mentioned providing you with some extra fan.Thank you once again for choosing Maximilian Hotel, and we hope to welcome you back soon for another enjoyable stay.Best regards,Negin Bakshandehyar / Guest relations manager

10/10 Excellent

J J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would use the hotel again
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Jul 2023
Dear J J,Thank you for the great stay! We're thrilled to hear that you enjoyed your time with us. We look forward to welcoming you back to Maximilian Hotel in the future.Best regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Linda, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel situated in the center of Prague. The hotel exemplified European sophistication. Would stay there again.
Stayed 6 nights in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Jul 2023
Dear Linda,Thank you for your lovely review! We're delighted to hear that you found our hotel beautiful and enjoyed its prime location in the center of Prague.We would be absolutely thrilled to have you stay with us again in the future. Your satisfaction means the world to us, and we'll continue to strive to provide you with exceptional experiences during each visit.Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Brenda, Mill Valley

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on 18 Jul 2023
Dear Brenda,Dear [Guest's Name],Thank you so much for your wonderful 5 out of 5 reviews! We're absolutely thrilled that you had a fantastic experience during your stay with us. we looking forward to welcoming you back for another amazing stay in the future!Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Prague
Great location, friendly helpful staff, excellent condition, very clean and comfortable
Stayed 3 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on 7 Jun 2023
Dear James,We’re glad to hear that you were satisfied with yourexperience and our team performance could make your stay comfortable. We look forward to welcoming you back to Maximilian Hotel.Sincerely,Negin Bakhshandehyar / Guest relations manager

4/10 Poor

Yukiko

Stayed 2 nights in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on 7 Jun 2023
Dear Yukiko,Thank you for leaving a review.We’re so sorry to hear about your unfortunate experience with us and we hope you will give us another chance to provide you the best possible service.With regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place and lovely staff!
Stayed 2 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on 2 Jun 2023
Dear Carlos,Thank you for posting your positive review.At Maximilian Hotel, we value your time and always strive to provide the best possible customer service. We are so pleased to hear our team performance exceeded your expectation. We look forward to welcoming you back soon.Sincerely,Negin Bakhshandehyar / guest relations manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on 15 May 2023
Dear John,Thank you so much for your 10/10 review. We are delighted to hear that you had a positiveexperience with us at Maximilian Hotel We hope you’ll visit us again soon. With regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Kah

Stayed 3 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on 2 Jun 2023
Dear Kah,Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Maximilian Hotel.With regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Veronika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice and clean hotel in the center of Prague. Staff was pleasant and courteous. I also really like the front bar/café where I grabbed a breakfast couple of times instead of having the buffet breakfast. Also had a few drinks there with a friend.
Stayed 6 nights in Apr 2023
Response from Negin Bakhshandehyar / Guest relations manager on 10 May 2023
Dear Veronika,Thank you for sharing a review of your recent experience. Our team here at Maximilian Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you.We are looking forward to seeing you again at Maximilian Hotel.Sincerely,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Great location. Lovely room. Excellent service.
Stayed 3 nights in Apr 2023
Response from Negin Bakhshandehyar / Guest relations manager on 2 May 2023
Dear Debbie,Thank you for your positive review.We are delighted to hear that you had a positive experience at Maximilian Hotel and our service could meet your expectation.Looking forward to seeing you at Maximilian Hotel soon again.With regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Riitta, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautifully renovated, friendly staff
Stayed 3 nights in Feb 2023
Response from Negin Bakhshandehyar / Guest relations manager on 3 Mar 2023
Dear Riitta,Thank you for your positive review.We appreciate your kind words and we are happy to hear that you had a good experience with us.May there is a chance to have you with us again, we will welcome you with open arms.Kind regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Adel

Stayed 3 nights in Jan 2023
Response from Negin Bakhshandehyar / Guest relations manager on 2 Feb 2023
Dear Adel,Thank you for your time and reviewing our property.We hope we will see you at the Maximilian hotel soon again.With regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Angela, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, gorgeous design, I loved this hotel so very much
Response from Negin Bakhshandehyar / Guest relations manager on 10 Jan 2023
Dear Angela,Thank you for taking a moment to share your experience at Maximilian Hotel. Our team is so glad tohear that you enjoyed your accommodation with us. We look forward to seeing you again soon.With kind regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
The Maximilian is a beautiful hotel, everything about it is lovely and it exudes class. The location is excellent, with Old Town Square a few minutes walk away and lots of nice bars and restaurants within easy reach. We loved our four night stay in Prague.
Stayed 4 nights in Dec 2022
Response from Negin Bakhshandehyar / Guest relations manager on 10 Jan 2023
Dear Theresa,Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Maximilian Hotel.It is a huge privilege for us to be in the center of Prague, with easy access and easy to explore around, and your positive review makes it even better.Once again thank you for your feedback and we hope you will come to stay with us again.Greeting from Prague and regards,Negin Bakhshshandehyar / Guest relations manager

10/10 Excellent

Chen

Stayed 2 nights in Sep 2022

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very conveniently situated close to the old town square and major tourist attractions. The hotel rooms are spacious, clean and modern. The staff are nice and friendly.
Stayed 4 nights in Aug 2022
Response from Negin Bakhshandehyar / Guest relations on 20 Aug 2022
Dear Ahmed,Thank you for you feedback.We are delighted to read your review and we are glad you enjoyed your stay with us as well as our location.We appreciate your nice world about our team and the whole Maximilian team looking forward to welcome you again.Regards,Negin Bakhshandehyar / Guest relations

10/10 Excellent

swati

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel . The library and garden room all add nice touches.The location is fantastic. Stone’s throw from all tourist spots. The hotel has a cute bistro with great food and is next door to a Michelin restaurant.
Stayed 3 nights in Aug 2022
Response from Negin Bakhshandehyar / Guest relations on 3 Sept 2022
Dear Swati,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our design. We appreciate your positive feedback and we look forward to welcoming you back to our hotel in the future. Sincerely,Negin Bakhshandehyar / Guest relations

10/10 Excellent

Michele, APO

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't hesitate to book your time in Prague at Hotel Maximilian! Believe the rave reviews. Our stay was a welcome reminder that some still offer an exceptional product at an accessible price point. The hotel is in a great area, walkable to most attractions and has easy access to public transportation. The finishes and design of the rooms and common areas are beautiful, well thought out, and quality. They are pet friendly. There is on and off site parking is available. The air conditioning during a hot summer was effective at maintaining comfortable 21C/70F temps. Electric fans are available upon request. VIP Gold status recognized. The staff was the friendliest, most helpful, and most considerate that we have had in recent memory. Hotel Maximilian is our new go-to-first accommodation in Prague.
Stayed 2 nights in Aug 2022
Response from Negin Bakhshandehyar / Guest relations on 3 Sept 2022
Dear Michele,Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. So thanks for your kind words and we look forward to seeing you again.With Regards,Negin / Guest relations

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole room was really cute and welcoming. The wine was good, but my husband only drinks white, so it would have been nice to have the option instead of the red. I loved the bathroom. The shower felt like its own spa, and the hotel was convenient for walking just about everywhere we wanted to go.
Stayed 3 nights in Jun 2022
Response from Negin Bakhshandehyar / Guest relations on 13 Jul 2022
Dear Kelly, Thank you for staying with us and for your time to write this review. We are glad to her that you enjoy Maximilian design as well as our location which is privilege for us to be in heart of this beautiful city. mat there would be a chance to have you back we will welcome you with open arms and a white wine this time. Greeting from Prague with regards, Negin Bakhshandehyar / Guest relation