Family Room

Reviews of Iris Hotel Eden - Czech Leading Hotels

4 out of 5
Iris Hotel Eden - Czech Leading Hotels
Vladivostocká 1539/2, Prague

Reviews

8.2

Very good

Rating 10 - Excellent. 355 out of 1000 reviews" "
Rating 8 - Good. 451 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was suitable for our needs and close to food outlets. We found it very hot in our room (quite uncomfortable at times). Breakfast was adequate
Stayed 2 nights in Feb 2024

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Ihor

Stayed 2 nights in Aug 2023

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Breakfast is excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location adjacent to a suburban shopping centre. Good public transport options with the trams being a 2 minute walk away. Helpful Reception staff also.
Stayed 4 nights in Jul 2023

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Watch your personal items
The place is nice and in a good location. The only thing, and it’s a big one - the housekeeping either stole or threw away a bag of packaged food we had brought, that had several items in it. It was on the desk in a bag, nowhere near the garbage can. After some negotiation, the desk staff did compensate us with meals at the restaurant. But the items should not have gone missing in the first place.
Stayed 4 nights in Jun 2023

6/10 Okay

Tsz Ling Kate

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
lack of USB ports and socket plugs. The sockets were so hard to get to and only one on the left side of the bed.
Stayed 4 nights in May 2023

10/10 Excellent

Tirthal

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Sarah

Stayed 3 nights in Feb 2023

10/10 Excellent

Leigh

Stayed 1 night in Feb 2023

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Kya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and modern
Stayed 1 night in Jan 2023

6/10 Okay

xu

Liked: Staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

IOANNIS

6/10 Okay

Jakub

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

R.F.M. VAN GORCOM

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not for business trips
The room was number 107, apparently is where the cleaning service meet up at 7a.m. There is not enough light for working in the room. Workers in general polite
Stayed 4 nights in Sep 2022

6/10 Okay

Jean-Louis

Travelled with family
Liked: Cleanliness
average hotel
Family room is a bit small but clean and silent (if you disconnect the fridge). You cannot open the window (for security reasons) but air cannot be refresh. Breakfastis good with plenty of choice but make sure you go early otherwise it can be busy. Coffee is good but the machine did not work every time. Overall not bad but I will not come back here (hotel is too busy)
Stayed 1 night in Jul 2022

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day business stay
Used it for a 2-day business trip - no frills and no complaints either. just good for that purpose
Stayed 2 nights in Jul 2022

4/10 Poor

Yu Shuang

Stayed 1 night in Apr 2022

4/10 Poor

peter, Ramsey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I was returning from the Ukraine border after 14 days of working with refugees. I placed almost my entire clothing into the hotel laundry process before 1000 on the first morning. We had not had any access to showers or laundry facilities whilst on the border of ukraine so this was something i looked forward to. I was disappointed to find out that my laundry was sent late and subsequently lost leaving me to travel for the next two days in my only set of un laundered clothing. The missing laundry is to be posted to myhome address.
Stayed 2 nights in Mar 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2021

10/10 Excellent

Jayson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
It was great , clean , close to the bars and nightlife , mall was literally next door to the hotel
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to tram station direct to central. Clean room.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and clean. Beds were comfortable. Large amount of closet space was great for our 7 day stay. Rooms were cleaned daily. The tub/shower was most unusual. Tub was 25 inches off the ground and you had to step into it to shower or bathe. No handlebars to hang onto. However, water pressure was great! Hotel is 1 block from the tram and bus routes which made it easy to tour the city. Hotel is 2 blocks from the mall and grocery store. Oh, and did I mention the breakfast selection was HUGE! Large amounts of pastries, cereals, meats, cheese, salads, eggs, sausages, coffees, and juice to choose from. I would definitely stay here again. There is also an on site spa but I did not have the chance to use.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soccer fans will love it as it is built into the grandstand of Slavia Prague Football Club stadium. Far from the airport and city but close to a shopping mall with food court, no. 22 tram, and trendy edgy Vrsovice with its working-class culture (few English speakers in the pubs but the atmosphere is what you go for). Breakfast is not free (7 euros) and there is a hefty 28 Euro deposit (equals a taxi fare to airport).
Stayed 3 nights in Dec 2019

10/10 Excellent

Kiranjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing trip and stay
The staff members were really kind, totally nailed our expectations. I was there with my 3 friends, we all enjoyed our stay and would highly recommend this hotel. It’s nearby to a shopping centre a McDonald’s just under the hotel and the tram is literally 2 minutes away. Take the tram 22 to get all over Prague.
Stayed 6 nights in Dec 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm & clean hotel throughout great selection of food available for breakfast. Card activated lifts r a pain but would stay there again! Uber is very cheap into old town /new town to start tours etc
Stayed 2 nights in Dec 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need renovation of mattresses.
Actually, by all standards it is 3* hotel and not 4*. The service is good, public transportation is nearby same as big shopping center just across the road. The mattresses need to be replaced. Rooms are small. We stayed 5 days, each day complaining about the internet access problems in the room. Nothing was done. Very basic and low quality toiletries. Low quality linens. Good breakfast and very helpful staff otherwise. Regardless the request we received single beds moved together for the first night, on second one on it was changed. Hotel is overpriced, otherwise OK for short stay.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience. Quiet and spacious bedrooms. Value for money.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast in hotel. Lots of options to choose from. Rooms good size, clean and nice modern layout.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very helpful. Late night checkin was also helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Claudia, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, location, friendly staff . 15 minutes to popular locations, excellent breakfast
Stayed 3 nights in Oct 2019

10/10 Excellent

mark pedder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent two nights in two separate rooms, both were very well equipped, clean and tidy. We went for football, I am glad I took my ear plugs with me, as the Fan Zone was just outside. The breakfast and dinner were very good and the staff were very friendly and helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Two night stay. Room was clean and spacious. Excellent selection at breakfast.
Stayed 2 nights in Oct 2019

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and leisure stay...
Very good and one of the finest hotels in Prague in the price range. However, feels little far for city though it’s only 4 km. Overall I strongly recommend this hotel for comfort and leisure stay
Stayed 3 nights in Oct 2019

6/10 Okay

Baseem

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was excellent, the reception service as some what lacking for directions and help from a tourist point of view. Note the bar shuts a 11pm for guests.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it was beautiful hotel nice breakfast with options for every type of food veg non veg it is next to a big shopping mall with Tesco extra in it which makes daily shopping piece of cake
Stayed 4 nights in Aug 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Great hotel at a reasonable price
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff, good value, modern rooms, close to transport, and fun to stay at a football stadium.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique place to stay, as it is part of a soccer stadium. Across a pedestrian bridge is a mall. For some reason, it is common to have extremely soft beds here (like, really soft). I knew I would wake up with back pain with such a soft bed, but our third bed was much firmer, but still soft. So, we made do with the room – my teenage boys took the two soft beds and I took the firmer one. The place was clean and in a pretty good location. And seeing as we were part of a large stadium, there was a McDonalds downstairs which was one of the highlights for us.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Near shopping malland transport and lots more tram22to center bus 35 outsidetold town
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Staff refused minimum service they did not put clean towels and I asked they they did not replace used coffee cups IAfter return to my room in the afternoon there was a “do not disturb on my door and the room was not clean and not disturb sign of my room was inside the room Besides there was no transfer vehicle for me when I got to Prague airport but I was picked up for to return bad experience over all
Stayed 7 nights in Jun 2019