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Reviews of Casa Marina Beach and Reef

3 out of 5
Casa Marina Beach and Reef
C/ Alejo Martinez, El Batey, Sosúa, Puerto Plata

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 213 out of 1004 reviews" "
Rating 4 - Poor. 118 out of 1004 reviews" "
Rating 2 - Terrible. 117 out of 1004 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Rafael

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worst place ever if you are going with your kids.
Stayed 2 nights in Apr 2024

10/10 Excellent

erickson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Harry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La comida fue horrible y tenían muchas moscas dentro de la comida, el acceso a la playa está cerrado y la habitación estaba en condiciones horribles
Stayed 1 night in Apr 2024

2/10 Terrible

Merici

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The people at the front desk was very attentive and nice. However, the room I was in, the toilet wasn’t flushing and the bathtub wasn’t draining. The lifesaver by the pool was really annoying and had a nasty attitude because they wouldn’t allow kids at the big pool even if they are with their parents. The previous day we were in the pool and the lifeguard didn’t say anything cause according to him the pool was empty so there was no need for the kids to come out. This just shows negligence and I was very disappointed. Also, the food was not great and it was hard to find something that I really liked.
Stayed 2 nights in Apr 2024

6/10 Okay

Neeka

Travelled with family
Liked: Cleanliness
A lot of the staff were friendly a lot of them were also not. There is no room service. Very strict rules to make reservations for dining. Only 1 hr in the morning. Everything else is Buffett
Stayed 4 nights in Apr 2024

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Apr 2024

4/10 Poor

Eneroliza

Stayed 2 nights in Feb 2024

2/10 Terrible

Natalia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Mar 2024

2/10 Terrible

Rosmely

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service thats all i need to say ..
Stayed 2 nights in Mar 2024
Response from Yris Marte / Reservaciones on 27 Mar 2024
Good morning, it is a pity! we would like you to give us the opportunity to know what happened to you, so that we can correct what according to your comment we failed.Thank you !

2/10 Terrible

Rosmely

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
He visitado este resort mas de 3 veces y esta ves fue horrible la experiencia, el servicio al cliente para nada profesional, muchas cucarachas en las habitaciones y en el restaurante… muy muy mala experiencia
Response from guests service on 23 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything you need is right there on property. You are also within walking distance to other shops and great restaurants. The food is not the greatest but im very picky. You can get a cab also from there. And they have a shuttle to the airport. Beautiful beach. I would not recommend walking around town at night.The staff was wonderful. Maid services were also wonderful. Very nice people and very fun nightlife. We made so many friends. The downside was a leaky sink that no one fixed. But we dealt with it because we only slept in the room for the most part. Also they would not convert our money to peso. They have a very nice gift shop. They have nightly shows for intertainment and interaction with the guest. Bottom line I recommend this hotel for a nice get away....
Stayed 5 nights in Feb 2024
Response from guests service on 23 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

10/10 Excellent

Roy, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jacuzzi on the beach. bird photography.
Stayed 2 nights in Mar 2024
Response from guests service on 23 Mar 2024
Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

10/10 Excellent

Thalia

Travelled with partner
Liked: Amenities
Great resort. Had a great relaxing time. Clean and good food.
Stayed 2 nights in Mar 2024
Response from guests service on 23 Mar 2024
Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

6/10 Okay

Stephalie, miami

Travelled with family, Travelled with group
Liked: Amenities
Casa Marina Beach & Reef was convenient. The place is huge - has incredible views!! The front desk and the house keeper Monserrat were the best bet all around. I lead with this cause it was disappointing to witness how we were treated by everyone else. It was a girls trip and apparently Sosúa is not the place to go for women. Due to the high volume of men seeking play time with the ladies. We assumed that’s why we witnessed such horrible service from the women. I stayed for 7 days. The amount of times I watched women over serve the men and treat my group like we were invisible was disheartening. There was one male serve who actually went above and beyond for us. His name was Martin. If you meet him that’s your guy. We made sure he served us each time. The food is a hit or miss. I noticed 2/27 the food at buffet was the most exceptional. I think they change the chef pretty often or something. The Wi-Fi only works in the common areas The club opens only 2 hours The alcohol was okay starting to think resort alcohol watered down. The convenient store was a gem! The shows were nice I wish they were more clear and direct about the activities available through out the day like the bachata classes. That could have helped us plan accordingly. If the band is placed too tight in your wrist - remove it yourself and return with it in hand because they won’t help you otherwise. The gym was cool I may return just for the views.
Stayed 2 nights in Feb 2024
Response from guests service on 10 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

6/10 Okay

Carmen E.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff service was excelente.
Stayed 1 night in Feb 2024
Response from guests service on 23 Mar 2024
Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

8/10 Good

Noah

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful beach , convenient location
Stayed 1 night in Mar 2024
Response from guests service on 23 Mar 2024
Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

6/10 Okay

Rosalia, Flushing

Travelled with family
Liked: Cleanliness, amenities
The hotel was very clean and beautiful in general. However, there were broken things around, the towels kiosk closed two hours before the pool did, and the food was was subpar. This hotel has a lot of potential with better food and more staff. It's beautiful but it could be wonderful place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Feb 2024
Response from guests service on 23 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from guests service on 2 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Stay
Stayed 4 nights in Feb 2024
Response from guests service on 2 Mar 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

4/10 Poor

Alexandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Food was great. The entertainment staff were friendly and really made us feel welcome. The evening shows were fun and entertaining. The actual property was very nice however the rooms were very tired and run down. Cockroaches were found periodically in our room. Limited amount of room keys per room was very inconvenient. Daily cleaning staff were pleasant and feel they did a good job. A few of our rooms had little to no running water and hence had to share with others for showering. There was no drinking water available and had to request extra bottles daily. The food was excellent. The manager Felix did a good job helping us when one of our family member was injured. The facility only had 1 operating wheelchair and was very difficult to have the medical staff support our needs. Location and views of the coast were magnificent. Maintenance was definitely required in many areas of the hotel.
Stayed 7 nights in Feb 2024
Response from guests service on 24 Feb 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

10/10 Excellent

Christopher

Stayed 5 nights in Feb 2024
Response from guests service on 23 Mar 2024
Buenas tardes. Thank you for choosing us and thank you for writing us, we follow up and value it very much. We hope you come back

6/10 Okay

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The attentive staff, the food and the newer restaurant and front desk facilities saved the stay. Our room however was old, dated and dirty
Stayed 1 night in Feb 2024
Response from guests service on 24 Feb 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

2/10 Terrible

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was not worth 250.00 a night. Water get turned off every morning. You are not able to shower or flush the toilet. No blanket for the beds, no wash cloth. No workable safe to lock up valuables.
Stayed 3 nights in Feb 2024
Response from guests service on 24 Feb 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

4/10 Poor

Hazel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

4/10 Poor

Edmond

Business traveller
Disliked: Amenities, property conditions & facilities
The package deal for boarding and lodging.
Stayed 5 nights in Feb 2024
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from guests service on 28 Jan 2024
Dear, We appreciate you taking a moment of your time to send us your opinion. We are glad to know that overall you enjoyed your experience. We want you to know that we are taking your comment as an opportunity to improve and provide a satisfactory experience to all our guests. We will be working on the points marked so that your next stay at this resort is totally pleasant. Thanks again for your comment.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from guests service on 28 Jan 2024
Dear, We appreciate you taking a moment of your time to send us your opinion. We are glad to know that overall you enjoyed your experience. We want you to know that we are taking your comment as an opportunity to improve and provide a satisfactory experience to all our guests. We will be working on the points marked so that your next stay at this resort is totally pleasant. Thanks again for your comment.

6/10 Okay

julius

Liked: Staff & service
Condition of property and rooms has declined dramatically since my stay in 2008!
Stayed 5 nights in Dec 2023
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

4/10 Poor

Andrew

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Club closed at 12:55 am and you couldn't get a drink after that. There's times when every restaurant is closed and you cannot eat. Your fridge is not stocked with beer or drinks they don't seem to care much, entertainment did not exist except for some guys hired by the pool to flirt with the ugly women. Not great at all I used to stay here back in the day was much better
Stayed 3 nights in Jan 2024
Response from guests service on 24 Feb 2024
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we took note of his words to improve the things with which they were not one hundred percent satisfied. We are very sorry for not having met your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

2/10 Terrible

Jordany

My bracelet broke I left it in the bedroom and when they cleaned the room they took it and I had to pay a considerable amount for another bracelet
Stayed 2 nights in Jan 2024
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was awful old dingy towels with holes Very unpleasant
Stayed 3 nights in Dec 2023
Response from guests service on 28 Jan 2024
Estimado/a Agradecemos que hayan tomado un momento de su tiempo para hacernos llegar su opinión. Nos alegra saber que en general disfrutaron de su experiencia. Queremos que sepan que estamos tomando su comentario como una oportunidad para mejorar y poder brindar una experiencia satisfactoria a todos nuestros huéspedes. Estaremos trabajando en los puntos marcados para que su próxima estancia en este resort sea totalmente complaciente. Nuevamente gracias por su comentario.

6/10 Okay

Tracey

Travelled with family
Disliked: Property conditions & facilities
The service at property was poor and we had to call numerous times to have someone to pick up our luggage and no one came. We end up taking the luggage down ourselves.
Stayed 3 nights in Dec 2023
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

8/10 Good

dionisio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Dec 2023
Response from guests service on 28 Jan 2024
Dear, We appreciate you taking a moment of your time to send us your opinion. We are glad to know that overall you enjoyed your experience. We want you to know that we are taking your comment as an opportunity to improve and provide a satisfactory experience to all our guests. We will be working on the points marked so that your next stay at this resort is totally pleasant. Thanks again for your comment.

8/10 Good

Wildalis

Stayed 2 nights in Dec 2023
Response from guests service on 25 Feb 2024
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Xoxo
Stayed 2 nights in Dec 2023
Response from guests service on 31 Dec 2023
Estimada Ante todo agradecerle que se hayan tomado unos minutos para realizar su crítica. Nos hubiera encantado que hubiesen comunicado sus problemas con el servicio, durante su estancia. Para así haber intentado subsanarlo de inmediato. De todos modos y de muy buen agrado tomamos nota de sus palabras para mejorar las cosas de las cuales no quedaron satisfechos al cien por cien. Lamentamos muchísimo no haber cubierto sus expectativas y estaríamos encantados de que nos brindara la oportunidad de volver a recibirle. Att Dpto De Reservaciones CASA MARINA REEF & Beach

8/10 Good

Delcida

Stayed 2 nights in Dec 2023
Response from guests service on 28 Jan 2024
Dear, We appreciate you taking a moment of your time to send us your opinion. We are glad to know that overall you enjoyed your experience. We want you to know that we are taking your comment as an opportunity to improve and provide a satisfactory experience to all our guests. We will be working on the points marked so that your next stay at this resort is totally pleasant. Thanks again for your comment.

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceilings in our rooms leaked terribly.. 1 key per room Couldn't get swimming towels till after 11am Hallways were full of water No chairs available on weekends around any pools Poor service at all bars...need more bartenders!! Lack of staff... Need more of a variety of food... This place used to be great..years ago..
Stayed 2 nights in Dec 2023
Response from guests service on 31 Dec 2023
Dear First of all, thank you for taking a few minutes to make your review. We would have loved it if they had communicated their problems with the service during their stay. In order to have tried to correct it immediately. In any case, and with great pleasure, we take note of their words to improve the things with which they were not one hundred percent satisfied. We are very sorry that we did not meet your expectations and we would be delighted if you gave us the opportunity to welcome you again. Att Reservations Department CASA MARINA REEF & Beach

10/10 Excellent

Ascin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from guests service on 31 Dec 2023
Estimado/a Agradecemos que hayan tomado un momento de su tiempo para hacernos llegar su opinión. Nos alegra saber que en general disfrutaron de su experiencia. Queremos que sepan que estamos tomando su comentario como una oportunidad para mejorar y poder brindar una experiencia satisfactoria a todos nuestros huéspedes. Estaremos trabajando en los puntos marcados para que su próxima estancia en este resort sea totalmente complaciente. Nuevamente gracias por su comentario

10/10 Excellent

Milagros

Stayed 1 night in Dec 2023
Response from guests service on 31 Dec 2023
Estimado/a Agradecemos que hayan tomado un momento de su tiempo para hacernos llegar su opinión. Nos alegra saber que en general disfrutaron de su experiencia. Queremos que sepan que estamos tomando su comentario como una oportunidad para mejorar y poder brindar una experiencia satisfactoria a todos nuestros huéspedes. Estaremos trabajando en los puntos marcados para que su próxima estancia en este resort sea totalmente complaciente. Nuevamente gracias por su comentario

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
If you are going as a couple request an adult section of the resort because its a lot of kids on the weekend
Stayed 3 nights in Nov 2023
Response from guests service on 3 Dec 2023
Estimado En nombre de todo el equipo de Casa Marina Beach Reef , le damos las gracias por habernos elegido como su destino de vacaciones. Nos complace saber que le encantó su estancia en nuestra hermosa propiedad. Muchas gracias por su formidable comentario y por destacar los puntos apreciados de su estadía. Su comentario fue compartido con todo el equipo. Esperamos ansiosos de poder darle la bienvenida en su próxima Visita. No dude en contactarnos si llega a necesitar ayuda con su siguiente reserva. Att Departamento de Reservaciones Casa Marina Beach & Reef

8/10 Good

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly staff, great value. It is not a five star place but also doesn't cost that much.
Stayed 2 nights in Nov 2023
Response from Yris Marte / Reservaciones on 14 Nov 2023
Thank you for taking the time to write to us, but above all thank you very much for visiting us. we look forward to the opportunity to offer our services again. Thank you!

6/10 Okay

Belkis

Liked: Staff & service
Not having elevators made it very inconvenient for me. Too many kids in the hot tub No kids should be allowed in the hot tub. Never had a chance to get in because kids took aver all day.
Stayed 2 nights in Nov 2023
Response from Yris Marte / Reservaciones on 14 Nov 2023
Thank you for taking the time to write to us, and thank you for visiting us. Your feedback is very important to us, it helps us to take corrective actions and improve. Thank you very much for your feedback.

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't pick up the trash from the room it was dirty they never came to clean the room for three days I called for toilet paper no one came to the room nothing the room is really dirty
Stayed 4 nights in Nov 2023
Response from Yris Marte / Reservaciones on 13 Nov 2023
Thank you for coming and thank you for writing to us, we will immediately follow up on your comments. Your feedback helps us to correct any mistakes so that our guests have a better stay with us.Thank you

10/10 Excellent

Bruno

Stayed 2 nights in Nov 2023
Response from Yris Marte / Reservaciones on 13 Nov 2023
Thank you for coming, we hope you come back and have the opportunity to offer our services again.thank you very much

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed here only for a night it was beautiful. Not very walkable everything seemed really far. Mostly spent my time in the jacuzzi that was 24 hours and the bar. The food was good and I enjoyed the show. Did not like that they were trying to sell some drinks as well as the internet for an all inclusive resort. My experience overall was good.
Stayed 1 night in Oct 2023
Response from guests service on 14 Oct 2023
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

10/10 Excellent

Juan Pablo

Stayed 1 night in Oct 2023
Response from guests service on 14 Oct 2023
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That s a beautiful place for vacation i enjoyed i will be back soon
Stayed 2 nights in Sep 2023
Response from guests service on 14 Oct 2023
Dear On behalf of the entire Casa Marina Beach Reef team, we thank you for choosing us as your vacation destination. We are pleased to know that you loved your stay at our beautiful property. Thank you very much for your wonderful comment and for highlighting the appreciated points of your stay. His comment was shared with the entire team. We look forward to welcoming you on your next visit. Do not hesitate to contact us if you need help with your next reservation. Att Reservations Department Casa Marina Beach & Reef

10/10 Excellent

Jose geronimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful,
Stayed 2 nights in Sep 2023
Response from guest service on 24 Sept 2023
Thank you so much for this nice review. We are very happy you enjoyed your stay here in Hotel…..Please feel free to visit us again whenever you like. Best regards

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from guest service on 24 Sept 2023
Thank you so much for this nice review. We are very happy you enjoyed your stay here in Hotel…..Please feel free to visit us again whenever you like. Best regards