Desk, free cots/infant beds, free WiFi, bed sheets

Reviews of Microtel by Wyndham Puerto Princesa

3 out of 5
Microtel by Wyndham Puerto Princesa
Emerald Playa Beach & Nature Park, San Manuel, Puerto Princesa City, Puerto Princesa, Palawan

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 100 reviews" "
Rating 8 - Good. 42 out of 100 reviews" "
Rating 6 - Okay. 15 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 5 out of 100 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jordan, Bark River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: I like the staff, helpfulness and their politness. Cons: No lockable safe.
Stayed 3 nights in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le service au restaurant tres moyen on te fait signer les factures alors que tu as les deux mains dans le manger pareil comme si on avait peur que tu te sauve sans signe. Les serveuses connaissent pas les drinks ni les plats. Service au desk 10/10. Pour le reste tres bien endroit tranquille.
Stayed 2 nights in Jan 2024

8/10 Good

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall stay was great! Just needs to improve transportation to and from hotel. Wifi services was a bit slow and amnesties on the room needs more improvement.
Stayed 2 nights in Dec 2023

2/10 Terrible

Francis, Hamden

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dumpy. I would recommend it.
Stayed 5 nights in Sep 2023

10/10 Excellent

Elsie

Stayed 2 nights in Aug 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunrise at this hotel are some of the most spectacular ever seen, it’s quiet and secluded.
Stayed 3 nights in May 2023

6/10 Okay

Anita, Suisun city

Travelled with family
Liked: Staff & service
Staff were friendly and courteous. They are very attentive to our needs. The hotel itself needs renovation. Bathroom tiles are dirty, I saw a roach in the bathroom . Road leading to the hotel needs to be paved. It’s also dark and will not recommend people to walk at night. Their main dining area needs to be air conditioned so there will be no birds and insects crawling on our food. The staff needs to pay attention with their utensils since I had to point out the dirt from the plate. Overall I say our stay was okay. It has a beautiful view of the beach and the sunrise from our room.
Stayed 4 nights in Apr 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Located right on the beach! Beautiful sunrise and sunset. Nice restaurant. Quiet. Nothing nearby. Food delivery is available. Taxi or tricycles for travel.
Stayed 3 nights in Apr 2023

2/10 Terrible

cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful and accomodating at all. place looks good on pictures but not in reality. too far from the city. will never come back to this place
Stayed 1 night in Jun 2022

4/10 Poor

Keith

Liked: Staff & service
Disliked: Amenities
Breakfast was expensive and poor by hotel standards. Possibly a decent breakfast for locals. Restaurant food was poor also and expensive. The people were nice and professional. The tour i took of the underground river was good but the hotel provided zero guidance on what tp wear so i was woefully unprepared.
Stayed 2 nights in Jul 2022

2/10 Terrible

VER, Tarpon Springs

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Courteous & hardworking underpaid staff but place needs a lot of upgrade. Isolated beach location but that’s about it. Poor cell phone & wi-fi signal. Food service & transport is very limited.
Stayed 3 nights in Apr 2022

10/10 Excellent

Shlomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Beach front but lacking service. No coffee shop, somewhat economical for the money
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from GMReneSuarez on 12 Nov 2019
Thank you for your feedback!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little Beach Resort
I really love this little place....quiet beach side location away from the city noise and bustle.Cozy and romantic
Stayed 3 nights in Oct 2019
Response from GMReneSuarez on 6 Nov 2019
Thank you very much for choosing to stay in Microtel by Wyndham Puerto Princesa. I am glad that we were able to give you a romantic, quiet, and cozy hotel experience. We appreciate your feedback and look forward to welcoming you again in the near future.

4/10 Poor

Charles

Business traveller
Disliked: Property conditions & facilities, room comfort
It is the worst food /breakfast was Very bad 1 choice of fruit they actually put fried fish heads out one morning and always a very limited omelet station onions Mushroom and cheese again choices limited bad....
Stayed 6 nights in Oct 2019
Response from GMMicrotelPuertoPrincesa on 9 Nov 2019
Thank you for your feedback. We have discussed your concern with our concessionaire and they have taken the steps necessary to address them. We hope we get the chance to make it up to you at some future date.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Outstanding. Impeccably clean. The staff was very professional and very helpful. The poolside restaurant had superb chef quality food. Everything was in place to make it a relaxing and carefree experience. Thanks you all! We will be back again, sometime hopefully soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Gorgeous location and superb hotel. Fantastic location on the beach. Shallow sea with wildlife. Lovely rooms
Stayed 1 night in Mar 2019
Response from GMReneSuarez on 17 Jul 2019
Thank you very much for making Microtel by Wyndham Puerto Princesa your hotel of choice in Puerto Princesa, Palawan. Thanks especially for your great feedback -- glad that we were able to give you a superb experience. We look forward to welcoming you again on your next visit!

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and manicured. The only complaint I have was the internet was horrible in the rooms. I must add that house keeping did an excellent job and Ivan the young man in charge of our room went out of his way to ensure our room was always cleaned beyond belief.
Stayed 3 nights in May 2019

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from GMReneSuarez on 15 May 2019
Thank you for choosing Microtel by Wyndham Puerto Princesa!

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Just ok
Hotel is old and could use some refurbishing. Breakfast did not meet our expectations.
Stayed 4 nights in Mar 2019
Response from GM on 15 May 2019
Thank you for your feedback. It pleases me to inform you that we are currently in the process of renovating parts of the hotel and should be finished within the year.

10/10 Excellent

Juriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, our stay was great. The place was clean and well-maintained and the food was delicious. The only thing that did not make it perfect was the shuttle fetching us was 30 minutes late. We came from tours and we were already tired, so it kind of bummed us out.
Stayed 1 night in Feb 2019
Response from GMReneSuarez on 21 Feb 2019
Thank you for choosing Microtel by Wyndham Puerto Princesa. I sincerely apologize for the inconvenience the delayed shuttle may have caused you. I am glad, though,that despite this unfortunate event, you still had a great stay and thought that the hotel was clean and well-maintained and the food was delicious. I hope we get the chance to make it up to you in the near future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Old but well-maintained clean hotel in the mangroves at the sea. I liked the nice sand of the beach right in front of the hotel. And as I usually do not swim in the sea but prefer the swimming pool, it did not disturb me that this side of the island does not have the classy beaches for swimming. (Remember, this is mangrove area). Except for shacks on the beach next to the hotel (which are great for a beer), there is only nature around. Frequent shuttle buses are available to Robinson Mall; make sure you book them, as many guests avail of this free service.
Stayed 2 nights in Feb 2019
Response from GMReneSuarez on 21 Feb 2019
Thank you very much for your feedback. I am glad that you appreciated our clean and well-maintained hotel and our nice sandy beachfront. A lot of our guests really appreciate the peace and quiet our location affords them, being this close to nature yet still be within 10 mins. of the nearest mall in the City. With Microtel by Wyndham Puerto Princesa, you can get the best of both worlds.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is nice and located away from the busy downtown. Only minus is the restaurant - food needs a serious upgrade. Especially since there are no other options around.
Stayed 3 nights in Jan 2019
Response from GMReneSuarez on 3 Feb 2019
Thank you for choosing Microtel by Wyndham Puerto Princesa. I am glad that you liked the hotel and its location away from the hustle and bustle of the City. We note your feedback regarding the food in the restaurant and it pleases me to inform you that our concessionaire is coming out with a revised menu, retaining the popular items and introducing exciting new choices. As for other options, we provide free scheduled shuttle service to the nearby mall in the City where there are other popular restaurant choices, from well-known restaurant chains to local favorites. Then there is the seafood restaurant at the Emerald Playa Beach & Nature Park right next door. They have a good selection of seafood and drinks for a great dinner. Thank you and we hope we get the chance to serve you again on a future visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff realy friendly and helpfull Location is fantastic wonderful beach views from room with easy access .hotel offers free shuttle service in town with lots options for pick up times great service i will be staying there again
Stayed 14 nights in Nov 2018
Response from GMReneSuarez on 31 Jan 2019
Thank you very much for your great feedback and for choosing Microtel by Wyndham Puerto Princesa. We look forward to welcoming you again on your next visit.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip to Puerto Princesa!
A wonderful, hotel needs to improve wifi connection and the road from the city to the hotel.
Stayed 3 nights in Nov 2018
Response from GMReneSuarez on 31 Jan 2019
I am glad you had a wonderful trip to Puerto Princesa, Palawan. I am happy to report that the City government has already approved the repair of the road leading to the hotel. It shall be completed hopefully by the 2nd quarter of this year. We have also installed additional wireless access points to improve the wireless connection within the hotel. However, internet access would still ultimately depend on our internet service provider which is currently upgrading their facilities to serve their customers better. Thank you for choosing Microtel by Wyndham Puerto Princesa and we look forward to your return visit.

6/10 Okay

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to bad but....
The good. Great service Amazing view Clean Comfortable rooms The beach was clean The pool and ambience (especially at night) were first rate. Free airport Shuttle Free shuttle on the hour to go into the city The Bad; This place is in the middle of nowhere. Terrible roads to get to it. Very out of the way No other restaurants or stores near by. The shuttle reservations need to be booked way in advance. The "free continental breakfast" was NOT included. Until they fix the road and route to get there. I probably won't be back.
Stayed 2 nights in Nov 2018

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
If u are only going to be in PP, then Microtel is the best choice. It has a beach access and the view is just amazing. My only negative comment is the confusion of the room advertised on this site. I booked a lagoon view and they gave me a standard room and Microtel said they (who is “they”) need to correct it. I had to pay extra for the upgrade to a beach view.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Lorraine, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous ... great staff, lovely views fine cocktails.
Stayed 2 nights in Oct 2018
Response from GMReneSuarez on 24 Oct 2018
Thank you very much for choosing Microtel by Wyndham Puerto Princesa and for taking the time to give us your feedback on your recent stay. I am glad our staff was able to help make your stay fabulous. We look forward to being of service to you again in the near future.

2/10 Terrible

Ch, australia

Disliked: Staff & service, property conditions & facilities
In the middle of no where
Unpleasant stay. Average breackfast. Staff not to approcable. deceiving ad. Dont fall for lagoon side. It over look a swamp and a near nothing garden. Does certainly not facing the beach as one would expect when the book lagoon side. Hotel located in midllen of nowhere. Beach looks like a bad nighmare movie. Un_bathlable and unclean. Enter at your own risk. We were not game enough to go too close to the beach. Beware of mosquitoes. Dirt road leading to hotel miles and miles long. Tho' hotel supply a shuttle to town which is so far away. Absolutely nothing to do with no night life at all. Last shuttle back to hotel is at 21.30. After 9.30 pm back to your cage. Will not go back and discourage future guess. Could not wait for our booked stay to finish.
Stayed 2 nights in Jun 2018

8/10 Good

Lea, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachfront hotel. They had cute beach hammocks and very nice views. The hotel staff was friendly. However, the restaurant was average. The ambiance was nice, they had live music one night but we didn’t like the food much. We asked the hotel staff to book the underground river tour, they said it was fully booked and the government was not issuing any more permits to go on the tour. However, when we went into town and asked around, the tour was still available and we managed to book it.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic views. DON'T: go to the beach bar next door to the hotel (not sure if this is actually part of the hotel) . Drinks were overpriced and got a severe case of food poisoning-fantastic on holiday.
Stayed 1 night in May 2018

10/10 Excellent

Rosally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied.....
My father and I stayed at Microtel for two nights and it was amazing. The services was goodI and location was excellent, it was near the beach that we enjoyed just walking around during low tide, I will recommend this hotel to my friends and relatives. And for sure we will be back with my whole families.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private beach, hammocks and mangroves.
This hotel is away from the hustle and bustle of the city. It has its own amazing, private beach with mangroves. It also has lovely hammocks to use, with a good sized pool. They also have great buffet breakfast. I also tried the food there such as sizzling bangus belly - so delicious. I absolutely loved this hotel

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Microtel Puerto Princesa
Hotel has a nice beach front but in the booking site when it mentions a lagoon view, there is no water. Our room did not have a refrigerator but some must according to other guests. Hotel is a long way from other amenities and you have to count on the hotel shuttle to get back and forth.

8/10 Good

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach "resort" for someone on a budget.
Budget beach hotel. Road to the hotel was in terrible condition (but was being worked on the last day we were there). WiFi was advertised as "available" in all room - not so much. Barely available at all in the hotel. Major dissapointmant in this day-and-age. Food was good, restaurant staff could have been a little more attentive and friendly
Stayed 2 nights in Feb 2018
Response from GMReneSuarez on 8 Mar 2018
Thank you very much for choosing to stay in Microtel by Wyndham Puerto Princesa. We would like to apologize for the inconvenience caused by the road construction and the weak wi-fi. Our local government has already committed to have the road fixed but with all the construction going on all over the City, the best they can assure us is that it will be completed within the year. Our local internet providers also assure us that they are continuously upgrading their equipment but given the location of Palawan and its reputation as the country's Last Frontier, we have come to accept that internet access in these islands would always be far from ideal, at least by First World standards. We have likewise apprised our restaurant concessionaire of your comments and they have committed to do better. I hope that despite these setbacks you still enjoyed your stay and that we can look forward to welcoming you again on your next visit.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A seaside gem perfect for families or couples
Really great seaside location, but no where near Puerto Princesa. I want to commend Harry Bedey in particular. He found my Raymond Weill watch and returned it. An honest man. A rare and beautiful thing. I would happily stay at the hotel again. The two queen beds were ample room for a family of 4. One beautiful oddity. The beach in more like a shelf. You will be able to walk out about 600 m before getting your thigh wet. The warmest water I have ever felt on my skin, but at the same time, really cool.
Stayed 2 nights in Feb 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

Krish, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach front hotel a little far from the city
Worth your money. Beach front and has its own pool. Relaxing environment, but you should put on insect repellent because of the sand mites (which naturally live in mangrove areas and beach). Overall, i would recommend this hotel to those who want a relaxing environment (beach front and quiet) but also 'relatively near' the city / airport.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time around... Good to be coming back
Was welcomed by name by the staff at hotel reception. The beach and pool was as I remember it. Nice peaceful spot away from the hussle and bussle of Puerta Princessa. Room was clean and comfortable. TV worked well. AC was nice but a tad too loud. Shower had good pressure and all amenities were available. Safe in the room allowed us to put our valuables in a safe area.
Stayed 2 nights in Jan 2018
Response from GMReneSuarez on 25 Jan 2018
Thank you very much for your continued patronage of Microtel by Wyndham Puerto Princesa. We appreciate your feedback as it helps us in our efforts at continuous improvement. We have informed the restaurant concessionaire of your concerns and retraining of all waitstaff is forthcoming. I hope that this experience did not dampen your otherwise good experience in our hotel as we look forward to your next visit.

8/10 Good

CJ, Sammamish WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful tranquility on the beach
This hotel is great. You literally walk out your door and are on the beach. Great hotel. The restaurant attached to the hotel is excellent. The only down side is the WiFi is terrible. If you need to get work done or check emails forget it. But if you want to get away this is the place for you.
Stayed 6 nights in Jan 2018
Response from GMReneSuarez on 25 Jan 2018
Thank you very much for choosing Microtel by Wyndham Puerto Princesa and for taking the time to give us your feedback on your recent stay. I'm glad that despite the intermittent Internet access we experience throughout the entire island, you still had a positive experience overall. I hope we get the chance to welcome you again on your next trip to Puerto Princesa City.

6/10 Okay

Wolfgang

Liked: Cleanliness, staff & service
Good for relaxing
Nice and quiet place. Staff very helpfull
Stayed 3 nights in Nov 2017
Response from GMReneSuarez on 25 Jan 2018
Thank you for your patronage. I'm glad that you had a relaxing stay. We hope to see you again soon!

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from GMReneSuarez on 25 Jan 2018
Thank you for choosing to stay in Microtel by Wyndham Puerto Princesa. We hope to see you again soon on your next vacation.

8/10 Good

James, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Anniversary week
Everything was great. The gift of the bottle of wine On our Anniversary was kind and thoughtful. It was a 1st. We stayed at Sheridan on our honeymoon, and got Nothing lol. My only issue. The restaurant. Breakfast Buffet the food was cold especially the rice. They had burner turned off. Finally on my last morning I ask for hot rice and they turned it back on. Eggs cooked to Order were great. I'd revisit again. Staff was super thoughtful.
Stayed 5 nights in Oct 2017

10/10 Excellent

Rob, Winnipeg, MB, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with great value
I believe I got a reduced rate so the value for the resort was superb. The place is clean and well kept, with a great location on the waterfront with a large sandy bank and mangrove shoreline to enjoy. I would gladly go back, the sunrise view was stunning.
Stayed 3 nights in Oct 2017

8/10 Good

tess, ca

Liked: Staff & service
Beautiful view
Microtel is a comfortable hotel in Palawan that has exquisite and breathtaking views of the ocean and sunrise. Absolutely picture perfect! They have very hospitable and friendly staff that's always there to assist us in our needs. I recommend this place and would visit again in the near future.
Stayed 2 nights in Sep 2017