Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
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Reviews of Dawliz Rabat Art & Spa

5 out of 5
Dawliz Rabat Art & Spa
Avenue du Prince Héritier, Bouregreg, Salé

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 124 reviews" "
Rating 8 - Good. 35 out of 124 reviews" "
Rating 6 - Okay. 11 out of 124 reviews" "
Rating 4 - Poor. 10 out of 124 reviews" "
Rating 2 - Terrible. 17 out of 124 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très accueillant et sympathique.
Stayed 1 night in Mar 2024

4/10 Poor

Tim

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would like to give this hotel a better rating but the few problem areas limit the rating. 1. The restaurant is good for breakfast, but the other meals are trying to be a higher end French menu than they can pull off. 2. The biggest problem was that my air conditioning didn't work and if on it blew hot air. I asked them to address it and they said that was the normal operation and temperature be 26.5C. My friend's room, had too good of AC and it took a bit to get his room above 16C as it blew cold all the time. Basically it was a huge problem and they just ignored my request for them to address it. I did get a fan which helped. (which as first I was told they had none...) The housekeeping staff was great. The view is great. The bar staff are great.
Stayed 4 nights in Jan 2024

6/10 Okay

mariah

Liked: Staff & service
Disliked: Property conditions & facilities
Not a good area
Stayed 1 night in Jan 2024

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Imane on 16 Dec 2023
Cher client,Nous vous remercions de votre positive feedback. C'est un plaisir de lire que vous ayez apprécié votre expérience à l'hôtel.au plaisir de vous accueillir de nouveau,à très bientot

8/10 Good

Carolyne

Stayed 1 night in Sep 2023

2/10 Terrible

Carolyne

Stayed 1 night in Sep 2023

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, room comfort
Very enjoyable
Stayed 1 night in Sep 2023

10/10 Excellent

Hansel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and location.
Stayed 3 nights in Aug 2023

2/10 Terrible

Tahra

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It’s so noisy due to the new night club, floors were dirty and AC doesn’t work.
Stayed 1 night in Aug 2023

2/10 Terrible

mustapha

Stayed 1 night in Aug 2023

6/10 Okay

Sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is great and close to all historic sites. The pool and outdoor area is beautiful. However, this is not a 5 star hotel. The staff is very disorganized, there is no one to help with luggage and the reception is less than acceptable. The rooms are just ok - The bathroom is fine, but the water runs outside the shower onto the floor. The walls do not look completely finished and rooms are not updated.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities are excellent along with the garden and patios overlooking the river. Restaurant has a large and varied breakfast buffet and fine dining for dinner. The staff however was simply incredible! 40 years of travel and I’ve never come across such an hospitable staff!
Stayed 1 night in Jun 2023

2/10 Terrible

Yousra

Stayed 1 night in Jun 2023

2/10 Terrible

ayoub

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So dirty, stuff are not professional specially the old man at the front disk teach him how to smile and talk nice with the customers
Stayed 2 nights in Aug 2022

8/10 Good

Nabil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Moulay Larbi

Liked: Cleanliness, staff & service
Considering the fact they call themselves VIP hotel, it does not look like it. Breakfast buffet is poor. Water in the room (only 2 bottles of 1/2 liter a day!!!!). Hotel location is great as it is close to the city and other designation. Staff is friendly.
Stayed 4 nights in Aug 2022

8/10 Good

Nabil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My second time staying at this nice hotel. Staff were excellent except for the man who is in charge of the bar. I think he serves and care only about certain people that tip him good. I was gonna tip him good also but he is very disrespectful. Otherwise very nice hotel.
Stayed 1 night in Aug 2022
Response from Imane on 19 Sept 2022
Hello,Thank you for taking the time to share your feedback after your recent experience At Le Dawliz Art & Spa,be sure that we take all your comments into account in order to improve our service in the futur,Best Regards

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star
The exterior grounds of the hotel are beautiful; the interior grounds, particularly the rooms, are outdated and filthy. Filthy carpets, filthy accessories, rock hard bed, outdated etc. The rooms smelled of mustiness and/or sewer. When we arrived, the AC was clearly not working. Instead of being honest, the hotel kept making excuses stating it was being serviced and should be on in ten minutes. This did not occur. The manager apologized in the AM and offered us use of the pool and a free future room, but we won’t be back. This is definitely not a five stars hotel, more like a two star motel.
Stayed 1 night in Jul 2022

2/10 Terrible

Fahad

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Ihssane Idrissi

Stayed 1 night in Jun 2022

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Catherine, New York

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quiet
a very nice hotel. staff are happy to help and there is a nice view. the fitness center is super small and the main piece was broken so I could not train properly.. the breakfast is OK but not more than that. a bit far from the Rabat center and therefore the taxis are a bit more expensive
Stayed 2 nights in Mar 2022

2/10 Terrible

Jay

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am asking to refrain in using expedia site to book hotel or flights any where in the world. Booked in this hotel Dawliz from Dec 2 to Dec 3, 2021. Unfortunately, Morocco closed its border I was unable to enter the country. I made cancelation by phone directly to the hotel and on expedia web-site, however, Expedia refused to force the hotel to charge my amex and the hotel refused to return my money. It is insane that expedia bought the Hotel insane theft claim when their own country close its border to all tourists due to Omicron, New covid variant. I warn to think twice before booking with expedia. Majority of their support staff is in in some 3rd world country who have no idea about customer service. be aware please. jay
Stayed 1 night in Dec 2021

10/10 Excellent

MARIO, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, riverview room was great, quiet and cozy
Stayed 2 nights in Oct 2021
Response from Imane on 7 Dec 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Mahmoud Sami, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people and great service
Stayed 6 nights in Oct 2021

10/10 Excellent

Maria B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Naima

Stayed 1 night in Jun 2021
Response from Imane on 30 Jun 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great service
Stayed 1 night in May 2021
Response from Imane on 22 Jun 2021
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Mudhafar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Imane on 19 May 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, room comfort
Three star hotel for a five star price
I’m disappointed. After staying in the Medina we were ready for a very comfortable hotel. For a five stars, it was anything but. The elegance of the lobby and pool area did not match the the rooms. The service was definitely not 5 stars. When we first checked in we were not greeted, the woman quickly collected in our passports and then proceeded to tell us about all of the spa services they offered as an upsell. No information about how to log into the Wi-Fi and what time breakfast was served or anything else. The room had a nice view but the king size bed was just two twin beds push together. The beds are very hard and uncomfortable and the sheets were coming apart and thin. The bathroom could’ve had another cleaning. There was one bathrobe for two people. Basic television channels Breakfast started at 7:30 am we had to leave early but the staff was not ready at 7:30. The staff seemed annoyed we were up so early as they were not prepared. The staff did not offer of tea or coffee, we had to ask. Breakfast was average. I don’t think this hotel should be five stars and for the price I think they’re much better deals that you can find in the area. Entire staff can use a retraining of service
Stayed 1 night in Dec 2020

8/10 Good

Sean

Business traveller
Liked: Property conditions & facilities, room comfort
It was OK. Food was fairly good, hotel was of a reasonable standard. I think for the price and location it’s about right.
Stayed 13 nights in Oct 2020
Response from Imane on 10 Nov 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Imane on 5 Oct 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Justin, Rabat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was beautiful, service great, and the room was very clean. Also, the breakfast was delicious!
Stayed 1 night in Aug 2020
Response from imane on 4 Sept 2020
Hello, Thank you for the interest shown towards the Dawliz Resort & Spa, Best Regards

10/10 Excellent

HOuss

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good its very nice 👍 and amazing view and very lovely staff
Stayed 1 night in Jul 2020
Response from imane on 28 Jul 2020
Dear guest, thank you for interest shown towards the Dawliz resort & spa Best Regards

8/10 Good

Iris

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok. Hotel is nice but male employees not to worried about giving you much attention. Hard to get a cab because it is in a different area than cabs can go. Must understand transportation system to get there. Spa was great but they tried to say that menu was wrong. Wanted to give us 45 min instead of 60 minutes for same price. Breakfast OK. Very clean, nice rooms.
Stayed 1 night in Feb 2020
Response from Toumi LEILA on 10 Feb 2020
Cher Client, Toute l'équipe du DAWLIZ et moi-même tenons à vous remercier de nous avoir écrit à la suite de votre séjour. Nous vous présentons nos plus sincères excuses pour tous les désagréments évoqués et nous allons transmettre l’ensemble de vos remarques aux services concernés pour que cela ne se reproduise plus. Nous serions sincèrement honorés de pouvoir vous recevoir prochainement de nouveau parmi nous. Cordialement, Leila Toumi Guest Relation

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from 123 on 23 Dec 2019
Cher Client , Nous vous remercions sincèrement d'avoir partagé votre opinion suite à votre expérience au Dawliz Resort & Spa Soyez assuré que nous accordons toujours une attention toute particulière pour le confort et la satisfaction de nos clients. Laila Toumi Guest relation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing place
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on the water was great. The pool was amazing. Just stunning!
Stayed 1 night in Sep 2019
Response from Malak on 4 Oct 2019
Dear Guest , We thank you for this nice comment and this good note . Be assured that your comments are very valuable to us in evaluating and improving our services and facilities.We hope see you again in our resort. Sincerely ,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Nice hotel with spacious rooms (particularly for higher tier rooms), a good pool area, good breakfast selection, and friendly and helpful staff... FYI it's on Salé side of town so transport can be an issue as Salé (cream) taxis can't cross to Rabat main city and likewise for (blue) Rabat taxis = have to use private taxis or hotel cars etc
Stayed 1 night in Jul 2019
Response from Malak on 4 Oct 2019
Dear Guest, Greetings from DAWLIZ RESORT & SPA. We are glad you enjoyed your stay with us and that you appreciated our staff and services. Thank you for taking the time to give us your feedback. Constructive support from our guests is extremely important for us when trying to improve our quality. We look forward to welcoming you back very soon. Sincerely, Malak- Guest Relations

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not sure its a 5 stars hotel
I paid for a better/bigger room but it smelled humid and no wifi signal, no welcome water, no hand towels and other details so they changed me to a smaller cheaper room that was better prepared and had wifi but still smelled
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good clean hotel, nice breakfast and pool area. Only major issue was with taxis not going between Salé and Rabat.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying stay
The staff was really friendly and did their best to help in everything In the description it said it would have a bathrobe but there wasn't one The fridge dint work in the room Not much options in breakfast and ther in therms on hygiene the food had flies all over it
Stayed 3 nights in Jul 2019

2/10 Terrible

Zev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally old hotel rundown and no Air Condtion at all, service is so bad , its like they dont care for you......DO NOT SLEEP OVER!!!! Couldnt sleep it was extremely hot.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to stay in Rabat.
Wonderful large room with terrace. Better than average buffet breakfast. Bartenders friendly who remembered choice of drink.
Stayed 1 night in Apr 2019
Response from imane on 11 Apr 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Basic - worn down - convient only
Stayed 1 night in Apr 2019
Response from Malak on 12 Apr 2019
Dear Guest , We would like to thank you for sharing your experience at Dawliz Resort & Spa. We look forward to welcoming you again soon, Sincerely, Malak-Guest Relations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to airport. Nice location. Will be back. Decent breakfast.
Stayed 1 night in Jan 2019
Response from imane on 5 Feb 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Humaira

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from imane on 5 Feb 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michelle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, relaxing hotel minutes from downtown!
Very clean and comfortable rooms. Parking on site. Breakfast was a little small but good. Lots of fresh fruit and pastries. Easy access to come and go from the city or airport. Large shopping complex (Marjane) nearby for anything you might need.
Stayed 2 nights in Dec 2018
Response from imane on 12 Jan 2019
Cher Client (e) Merci d'avoir choisi le Dawliz resort & spa , j'espère que nous avons atteint notre objectif en rendant votre séjour mémorable en vous offrant un service exceptionnel. Nous nous efforçons de rendre votre expérience au Dawliz resort & Spa dont vous vous souviendrez pour toujours. Par conséquent, vos commentaires sont très importants pour nous ainsi que l'amélioration continue de notre expérience client. Vos commentaires positifs et critiques sont les bienvenus. Comme toujours, Espérons vous avoir bientôt parmi nous