Aerial view

Reviews of 4th Floor Hotel

2.5 out of 5
4th Floor Hotel
Laugavegur 101, Reykjavik

Reviews

7.0

Good

Rating 10 - Excellent. 129 out of 680 reviews" "
Rating 8 - Good. 247 out of 680 reviews" "
Rating 6 - Okay. 164 out of 680 reviews" "
Rating 4 - Poor. 82 out of 680 reviews" "
Rating 2 - Terrible. 58 out of 680 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tabassum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable stay and very convenient location!!!
Stayed 4 nights in Jan 2023

10/10 Excellent

Yota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

6/10 Okay

Norbert

Stayed 4 nights in Jan 2023

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
room was simple but clean. staff excellent. i only wish the reception desk opened earlier.

10/10 Excellent

Katherine H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from a bus stop which is very helpful for tour pickups. Unlisted amenities include a kettle, cups and tea. But primarily the highlight of the stay was the staff. Both the cleaning staff and receptionist were extremely kind and helpful throughout, and very understanding during a storm crisis.

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance was a little tricky to find but once found the whole experience was fine.
Stayed 2 nights in Nov 2022

2/10 Terrible

Rob

Disliked: Staff & service
Stayed 2 nights in Nov 2022

8/10 Good

Nelson Y, West New York

Liked: Cleanliness, staff & service, amenities
Location is great. Across the street you can find bus stop #9, which is a popular one for tours and airport pick up. Receptionists were kind, but the reception is not always open, which creates a conflict if you arrive early or if you want to store your luggage after check out! In general a clean and nice hotel!
Stayed 4 nights in Nov 2022

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is located on Laugarvegur, which is the main street for shopping and dining. The suite was large and comfortable and the staff was very friendly. Since the hotel is located on a busy street, there is a lot of noise and the room is not very well insulated. The main issue with the hotel is that the reception area is manned only from 11am to 11pm, there is nobody there other times. This can be an issue if you need something simple like toilet paper in the middle of the night and there is nobody to call

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service
Room was big for three beds. Ample room for us to spread our luggages out. It Could use some more lighting in the room and bathroom. Otherwise clean.
Stayed 1 night in Sep 2022

8/10 Good

Nikki C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not appealing from the outside at all, lobby was sparse/non-descript, but lo & behold the room was small, but adequate/clean/comfy bed, with a fridge, all old but wow a gorgeous modern marble bathroom, go figure!
Stayed 1 night in Sep 2022

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I had was pretty good. I had it all to myself. I had to use a public bathroom which is fine. The hotel isn't far away from shopping areas.
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Clean and tidy. Streamlined check in and out. Very helpful and informative staff. Hotel is well positioned and great for seeing the city as well as taking tours. Safe environment. Comfortable and spacious room.
Stayed 6 nights in Sep 2022

8/10 Good

Dulce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking is very limited
Stayed 1 night in Sep 2022

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to bus stops and restaurants. The room was very clean. My room wasn't very large, but it was exactly as the pictures depicted. An enjoyable stay.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paying for location, not quality
We stayed in a tiny room that apparently had a shared bathroom... Not aware of this. Beds were separated (we moved them back together) and the floor was dirty. No TV, no breakfast (or even coffee), no toiletries and the beds felt like air mattresses. The bathroom was the worst part and the water smelled so bad. Broken shower floor, MOLD, and so dirty. Soap was out the whole time we were there and the floor was always wet; clearly it was not cleaned often. It is in a good location 100%, and we found that that's ultimately what we were paying so much for. But truly, not worth it. The guy at the front desk was nice.
Stayed 1 night in Aug 2022

10/10 Excellent

Mayumi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access to the center of town and it has free parking. We stayed at the shared bath room though, I think it was fair for this location, free parking and the room. It is good for one night just before going to the airport.
Stayed 2 nights in Aug 2022

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is awesome. However the conditions of the building and the room are very poor but it was clean sheets. Definitely not worth for what you pay. This is no more than 2 start.
Stayed 1 night in Aug 2022

8/10 Good

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall positive experience. However, I did not see included in the description that there was not a window, which was a surprise. Not a dealbreaker but would have been nice to know for expectation management. Also, there did not seem to be ventilation/air in the room so it got a little bit stuffy. However, staff was very friendly and helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable and convenient.
Stayed 1 night in Jun 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service
For the location, it was very nice. Sparse accomodations. But that was okay. The staff was very accomodating. My room had no windows and shared bathroom. But I slept very well and the room had a sink. The desk clerks Karol and Janna were very helpful and courteous. They booked my transportation and tours. Very convenient. Kept clean.
Stayed 4 nights in Jul 2022

10/10 Excellent

Beniamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the name says this it's a hotel only at the 4th floor of the building. I heard that they will have rooms also on the 3rd floor. Be careful when you book, cheap rooms exists for a reason... Any way, the rooms are spotless clean but some less expensive don't have toilet or windows (during the summer this is good). 5 minutes away from harbour and form downtown (walking).
Stayed 1 night in Jun 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Carlynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was nervous about staying here because the reviews weren’t great, but our room was nice and clean. We had a shared bathroom. It was cleaned daily, but did have some mold growth and could use some refurbishing. The hot water has a sulfur smell, which is to be expected as hot water comes from natural hot springs. It was great to be next to bus stop 10 and in the middle of the action. We loved walking through the streets and there were several eating options close by that were fantastic. The location isn’t very quiet, but I would say that is to be expected when you are in the street life section of town.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend
Bathroom (toilet and shower) is TINY and shred with about 10 rooms. There are a lot of things not taken care of (ceiling, floor carpet, shower etc.). The sink smelled odd. The reception was not welcoming or helpful. The location was good. Overall I wouldn’t recommend this stay if you have other options.
Stayed 1 night in Jul 2022

8/10 Good

Sheri

Stayed 3 nights in Jun 2022

8/10 Good

Trevor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2021

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Reasonable, Staff was great and the location in central Raykjavik was amazing.
Stayed 7 nights in Jun 2022

6/10 Okay

Sam

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were really friendly and accommodating which was great as they were able to quickly address my issues. That being said, the visible mold in the bathroom meant I never felt clean, the shower was broken so it leaked water EVERYWHERE, and the whole floor always smelled like a dirty, humid bathroom. It also looks a lot nicer from the outside in the pictures than it does in real life. It gets the job done for a cheaper price (for Iceland at least) and the staff were good but it certainly wasn't the most comfortable stay I have ever had
Stayed 5 nights in Jun 2022

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Reykjavík
It was ok but alot of noise from the street below during the night
Stayed 1 night in Jun 2022

8/10 Good

Mohammed Manzoor

Travelled with family
It is a ok place for one day stay. In the center and thus convenient if one stay for overnight just to sleep.
Stayed 1 night in May 2022

2/10 Terrible

Ben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not get below 80 degrees sleeping temperature, the lights went out so we were forced to use a bedside lamp and a bedside fan. This is the equivalent of a third class dormitory room. Very disappointing that this can even count as a hotel.
Stayed 1 night in May 2022

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Linh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was wonderful. Booking on Expedia is what kinda confused / messed up the booking. I originally booked a budget double room with no windows and a shared bathroom. The shared bathroom was NOT IT. The heat was blasting and it was so hot my husband could not sleep. We could not control the temp in the room and it was tooo HOT. We were able to upgrade thank god and it wasn't too expensive and the front desk gentleman even let us check out a little bit later without charging us for it. We upgraded to a room with window and our own bathroom and it was much more comfortable. A lot of restaurants and shopping and things in walking distance nearby. I would say it's more like a hostel than a hotel.
Stayed 4 nights in Apr 2022

4/10 Poor

Lawrence

Travelled with family
Disliked: Staff & service, amenities
While the front desk person was very helpful and polite, the front desk doesn’t open till 11 am and ch check in is at 4 pm! This was very awkward when flying in… Also, we had to share a washroom!
Stayed 4 nights in Apr 2022

8/10 Good

Jana

Liked: Cleanliness, staff & service
The staff was very friendly and accommodating with the check in and check out times. They were also helpful with questions about the surrounding area. For a budget hotel it was suitable for me.
Stayed 4 nights in Mar 2022

6/10 Okay

Annie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very basic, could use some upkeep
Very basic rooms. The building isn’t particularly well maintained and there is an odour in the hallways. It’s relatively conveniently located though you are at the edge of the main downtown. We were there during a low travel period so this may be why there was no breakfast.
Stayed 2 nights in Feb 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very well placed to the main streets, sea and the bus station. It's well priced and the rooms we had where warm and spacious. The staff where very helpful in giving directions and suggesting places to visit in Iceland. The floor was a little dirty at first but was cleaned up later. Whilst is was basic, it was just what we needed. I would happily stay again and recommend to friends and family.
Stayed 4 nights in Feb 2022

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
It wasn’t quite as we expected. We knew it was basic, but didn’t realize just how basic. The shared bathroom was clean, but could’ve been cleaner. The hotel is in a good location, and there’s free parking on site.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again
We wouldn’t stay here again. The hotel is in a central location but we were charged extra money to our account that we didn’t authorise with them which took days to refund. We had a room that wasn’t that clean, the flooring wasn’t even down properly and was just carpet squares laid on the floor and concrete showing on the rest, the bathroom was old and dirty. The bed make squeaking noises all night so we didn’t sleep well and there was constant noise all night from people talking and laughing in other rooms. I don’t normally care where I stay as long as it’s basic and clean but this wasn’t nice and wasn’t helped by having no windows in the room.
Stayed 1 night in Dec 2021

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Recomendado
Super recomendado este lugar!! El cuarto era amplio con lavamanos interno. A pesar que el baño era compartido, nunca tuve inconvenientes. Siempre el baño estuvo limpio. La cama era super comoda y amplia. La ubicacion es inmejorable!! A menos de un minutos del Bus Stop 10, lo que es super conveniente para la recogida de los tours. Tenia una neverita por lo que puedes guardad alli lo que necesites. Tiene ascensor. Hay restaurantes y supermercados super cerca del lugar. Super feliz de haberme hospedado aqui. Super recomendado.
Stayed 5 nights in Nov 2021

6/10 Okay

Kyler

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was very clean and tidy, however the shared bathrooms were in rather poor condition along with the hallways. The hallways also had a very dingy smell and the hotel had an overall appeal of an unfinished remodeling. Overall, the location was great! With a delicious food hall just a block away, and close proximity to museums and shopping! Would recommend if you’re on a budget and looking for good location. Would not recommend if you’re looking for a luxury stay in downtown Reykjavik.
Stayed 2 nights in Oct 2021

6/10 Okay

Sandra

Stayed 1 night in Oct 2021

8/10 Good

Meeta, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room needed a lot of work. There was paint missing from window panes and what looked like water stains and cracks around the windows. The bathroom layout was very tight - so tight that you can not sit on the toilet normally but you have to sit sideways.The size of the room was fine, but I seriously questioned if I wanted to move to a different hotel for the night. I also arrived during the time the reception desk was supposed to be open, but it was all dark and I had to buzz for someone to let me in. There was no breakfast as stated at time of reservation. We must have caught it during a renovation time or off season but I would not recommend it.
Stayed 1 night in Sep 2021

2/10 Terrible

Vera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Theresa

Travelled with family, Travelled with group
Stayed 1 night in Sep 2021