Terrace/patio

Reviews of Center Hotels Arnarhvoll

4 out of 5
Center Hotels Arnarhvoll
Ingólfsstræti 1, Reykjavik

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1003 reviews" "
Rating 8 - Good. 351 out of 1003 reviews" "
Rating 6 - Okay. 59 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 4 nights in Apr 2024

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the sky bar and very convenient to bus stop #5 for tour pick ups.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 13 Apr 2024
Dear Alexander,Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience at our hotel.Your kind words mean a lot to us, and we're delighted that you enjoyed your stay with us. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was fantastic!! Sauna and hot tub, the best $20 you’ll spend! The staff were extremely helpful and very nice! Would definitely recommend this hotel! Can’t forget Skybar- what a view!
Stayed 1 night in Mar 2024
Response from Center hotels Arnarhvoll on 7 Apr 2024
We're so glad you loved our spa! Our sauna and hot tub are indeed a great deal at 20euros. Our staff is here to help and always happy to assist. Thank you for recommending our hotel! And yes, Skybar offers an amazing view. We hope to see you again soon!

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for easy access to tour bus stops and interesting things to see in the city! Also breakfast had lots od options and a beautiful view each day. Loved our stay here!
Stayed 6 nights in Mar 2024
Response from Center hotels Arnarhvoll on 7 Apr 2024
We're delighted to hear that you had such a wonderful experience during your stay with us! It's fantastic that you found our hotel to be conveniently located near tour bus stops and city attractions. We're also glad you enjoyed our breakfast offerings and the beautiful view each day. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with beautiful ocean and mountains view! Breakfast is good and staff is very friendly and helpful. Spa is nice after a long day of tour and cold. Good price too!
Stayed 3 nights in Mar 2024
Response from Font Desk Team on 3 Apr 2024
Dear Vickie,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning views of the ocean and mountains from our location. It's fantastic to know that you found our breakfast delicious and our staff friendly and helpful. We're delighted that you had a relaxing experience at our spa after your adventurous tours, and we're pleased that you found our prices reasonable. We appreciate your kind words and hope to welcome you back soon for another memorable stay! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just outside the main streets and with a wonderful sea view. Staff are friendly and helpful. Breakfast is tasty, especially the waffle maker! Would stay here again on our return
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 3 Apr 2024
Dear Kelly,Thank you for your lovely review! We're delighted to hear that you appreciated our perfect location, just a stone's throw away from the main streets yet offering a serene sea view. It's wonderful to know that you found our staff to be friendly and helpful throughout your stay. We're thrilled that you enjoyed our tasty breakfast, especially the waffle maker – it's always a hit! We can't wait to welcome you back on your return, and we'll make sure your next stay with us is just as enjoyable. If you have any special requests or preferences for your next visit, please feel free to let us know in advance. Looking forward to seeing you again soon!

10/10 Excellent

oneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and cater to your needs. Breakfast buffet was excellent. We will be going back in the future.
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Oneil,Thank you for your glowing review! We're thrilled to hear that you enjoyed our excellent location and that our staff provided friendly service, catering to your needs. It's fantastic that you found our breakfast buffet to be excellent as well. We're honored to hear that you plan to return in the future. We look forward to welcoming you back for another wonderful stay!Warm regards,

10/10 Excellent

Martin, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to base yourself from, the staff are all very friendly and helpful. The view from the bar/restaurant is amazing and makes breakfast each morning a pleasure, as well as the food of course. There’s a good selection of different foods at breakfast which should keep anyone happy. We’ll certainly use this hotel again.
Stayed 6 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Martin,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location and that our staff provided friendly and helpful service throughout your stay. It's fantastic that you appreciated the amazing view from our bar/restaurant, making breakfast each morning a pleasure. We're thrilled that you found our breakfast selection satisfying and that you plan to use our hotel again in the future. We can't wait to welcome you back!Best regards,

10/10 Excellent

Maggie, Bronx

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Dear Maggie,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

10/10 Excellent

Fiona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and would definitely stay here again if in the area! Staff was great, rooms were nice, location was perfect.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Fiona,Thank you for your fantastic review! We're thrilled to hear that you loved our property and had such a wonderful experience during your stay. It's fantastic to know that our staff, rooms, and location met your expectations. We look forward to welcoming you back if you're ever in the area again!Best regards,

10/10 Excellent

Leslie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! More than worth the extra $20 to enjoy this gem for my entire stay.
Stayed 5 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Leslie,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our spa facilities and found them to be amazing. Your satisfaction is our priority, and we're delighted that you found the experience to be worth the extra 20 for your entire stay. We hope to welcome you back soon for another relaxing and enjoyable visit.Warm regards,

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Elaine,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location with the perfect view. I felt safe here. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast is amazing. When I asked about recommendations/information about my upcoming trip, they gave a lot of tips and suggested some great tours. Would highly recommend this hotel!
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Sonya,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you enjoyed our great location, stunning views, and felt safe and well taken care of by our friendly and accommodating staff. We're delighted that you found your room clean and comfortable, and that you loved our amazing breakfast.We're also pleased that we could assist you with recommendations and information for your upcoming trip, and that our suggestions for tours added to your experience. Your recommendation means the world to us, and we can't wait to welcome you back for another memorable stay in the future!Warm regards,

10/10 Excellent

Eugenia, NEWPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Eugenia,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great views.
Stayed 5 nights in Mar 2024
Response from Team Arnarhvoll on 8 Mar 2024
Dear Louise, We're delighted to hear that you enjoyed your stay and the views. We hope to welcome you back soon for another wonderful experience. Warm RegardsTeam Arnarhvoll

10/10 Excellent

RYAN Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so accommodating to us and let us check in earlier than 2pm. Which was nice as we got in at 7am. They had a lovely lady and gentleman that helped us throughout our time there! The hotel was very convenient to bus stop 5 across the street and bus stop 6 a short 2 min walk out the door to the left.
Stayed 3 nights in Mar 2024
Response from Team Arnarhvoll on 5 Mar 2024
Dear Ryan, Thank you so much for your kind words! We're happy to hear that you enjoyed your stay with us and that our team could assist you throughout your time here. It's great to know that our location near bus stops 5 and 6 was convenient for your travels. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back again soon! If you need anything else in the future, please don't hesitate to reach out. Warm regards, Team Arnarhvoll

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had the greatest view I have ever had at a hotel. The staff was friendly and helpful
Response from Team Arnarhvoll on 5 Mar 2024
Dear Nicole ,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spectacular view from your room. Our team strives to provide friendly and helpful service to all our guests. We hope to welcome you back again soon for another memorable stay. Warm regards, Team Arnarhvoll

10/10 Excellent

Mark, Southend on Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of hotel in a fantastic location....on the waterfront for amazing views; 5 minutes walk from the main street and 20 minutes walk from the bus terminal. Excellent for cleanliness and the staff were lovely....very welcoming and friendly. Free/inclusive breakfast every day....bacon, egg, sausage...cold meat, fruit and cheese....cereal...toast and preserves...coffee, tea and juice. Excellent given the cost of food in Reykjavik. Overall....a great stay, highly recommended and we'll be going back!!
Stayed 5 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Mark,Thank you for your glowing review and for choosing to stay with us during your time in Reykjavík! We're thrilled to hear that our hotel met and exceeded your expectations.We take pride in maintaining high standards of cleanliness, and we're delighted that you found our accommodations to be excellent in this regard. It's also heartwarming to know that our staff contributed to making your stay memorable with their welcoming and friendly demeanor.We're pleased that you found our complimentary breakfast to be a valuable addition to your stay. Your recommendation means a lot to us, and we're already looking forward to welcoming you back on your next visit to Reykjavík!If there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Joseph, Pine Bush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean room. Front desk went out of way to be helpful. It made our trip to Reykjavík great.
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Joseph,Thank you for your kind words and for choosing to stay with us during your trip to Reykjavík. We're delighted to hear that you found our staff wonderful and that they were able to exceed your expectations with their helpfulness. Ensuring a clean and comfortable room for our guests is a priority for us, and we're glad to know that you found your accommodations to be up to standard.It's always rewarding for us to hear that we've contributed to making our guests' trips enjoyable and memorable. If you ever find yourself back in Reykjavík, we would be honored to welcome you back to our hotel. If there's anything further we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for tours and access to shopping and the cultural center
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Gilles,We greatly appreciate your feedback and are thrilled to hear that our hotel's location was ideal for your needs. Providing a central and accessible location for our guests is a top priority for us, and we're glad to know that it enhanced your overall experience.Should your travels bring you back to the area, we hope to have the pleasure of hosting you once again. If there's anything further we can assist you with or if you have any additional feedback to share, please feel free to reach out to us.Warm regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in excellent location,close to town centre and harbour,,plenty of parking. Hotel room very clean and breakfast excellent,would definitely stay again
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 21 Feb 2024
Dear Paul,Thank you for your glowing review! We're delighted to hear that you enjoyed our hotel's excellent location near the town center and harbor, as well as the ample parking available. It's wonderful to know that you found your room to be clean and comfortable, and that you enjoyed our delicious breakfast offerings. We can't wait to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Shopping and dinning close by, as well as public transportation. Safe area. Nice hotel with breakfast included.
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Dear Rafael,Thank you for the wonderful review! We're thrilled to hear that you enjoyed the convenience of having shopping, dining, and public transportation close by. Ensuring our guests have access to everything they need is a top priority for us. We're also glad you found the area safe and that you appreciated the complimentary breakfast. We look forward to welcoming you back for another enjoyable stay!Best regards,

10/10 Excellent

Jelisa Renee, Effort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown right on the water, bus stop right there. What's not to like?
Stayed 6 nights in Feb 2024
Response from Front Desk Team on 21 Feb 2024
Dear Jelisa,Thank you for your review! We're thrilled to hear that you enjoyed our hotel's prime downtown location with waterfront views and convenient access to the bus stop. We strive to offer our guests the best of both worlds – a picturesque setting and easy transportation options. We hope you had a wonderful stay and look forward to welcoming you back again soon!

8/10 Good

kelly marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Harbour front facing- easily accessible to all amenities
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Dear Kelly,Thank you for sharing your experience! We're glad to hear that you appreciated our harbor front location, providing easy access to all amenities. We strive to offer convenience and comfort to our guests, and it's great to know that we succeeded in meeting your expectations. We hope to welcome you back soon for another enjoyable stay!Best regards,

10/10 Excellent

Bonnie, Babylon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by the sea so we got a beautiful water view room. Besides the view, we booked it for the free breakfast, which we had every day and it was excellent! The bonus was the free drink at the Sky Lounge and spa privileges. Everyone at the hotel was friendly and helpful and we were able to walk to the Rainbow Street and shopping very easily. The bus stops for excursions were easy walks from the hotel. I would definitely stay at this hotel again!!
Stayed 4 nights in Feb 2024
Response from Font Desk Team on 12 Feb 2024
Dear Bonnie,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the beautiful water view from your room and that our free breakfast exceeded your expectations. It's fantastic to know that you also took advantage of the complimentary drink at the Sky Lounge and enjoyed the spa privileges. We're delighted that our friendly and helpful staff contributed to making your stay memorable, and we're glad our convenient location made exploring Rainbow Street, shopping, and accessing bus stops for excursions effortless for you. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel!Warm regards,

8/10 Good

Ilana Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel when staying in Reykjavik! Downtown, rainbow road and lots of dining are all within a 5-10 minute walk which was super convenient. I also loved that the bus stop for excursions are right across the street. The rooms are clean and comfortable, and the staff is wonderful! Breakfast is included in the stay daily. And be sure to check out spa in the lower level! Absolutely gorgeous!
Stayed 7 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Dear Llana,Thank you so much for taking the time to share your positive experience with our hotel. We are thrilled to hear that you would recommend us and that you found our location, amenities, and services to your satisfaction.It's fantastic to know that our downtown location, proximity to attractions, and convenience for excursions met your expectations. We're delighted that you enjoyed our clean and comfortable rooms, the inclusive daily breakfast, and that you had the opportunity to explore our spa on the lower level.Your kind words about our staff are truly appreciated. We strive to provide excellent service, and it's wonderful to hear that our team made a positive impact on your stay.We value your recommendation and look forward to welcoming you back whenever your travels bring you to Reykjavik. If there's anything specific you loved or any areas where we can improve further, please feel free to share your insights.Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good breakfast but the rooms are a bit small and they didn’t have a wardrobe or any cupboards to put your clothes.
Stayed 4 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Dear Stephen,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed our great location and appreciated our breakfast offerings.We also appreciate your honesty regarding the size of the rooms and the absence of a wardrobe or cupboards. Your insights are invaluable as we continuously work to enhance our guests' experiences. We understand that room size and storage space are important aspects of comfort, and we will certainly take your comments into consideration for future improvements.Should your travels bring you back to our area, we would love the opportunity to host you again. Please don't hesitate to reach out if you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable.Thank you once again for choosing our hotel, and we hope to welcome you back in the future.Warm regards,

10/10 Excellent

Richard, Easton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and easy walking to town
Stayed 5 nights in Jan 2024
Response from Front desk Team on 2 Feb 2024
Dear Richard,Thank you so much for taking the time to share your experience with us and for giving us a fantastic 5 out of 5 rating! We are thrilled to hear that you enjoyed your stay at our hotel.It's always our goal to provide our guests with a comfortable and memorable experience, and we're delighted to know that we succeeded during your visit. If there were specific aspects of your stay that stood out or if there's anything you think we can do to make future stays even better, please don't hesitate to let us know. We truly value your feedback as it helps us continue to improve and enhance our guest experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for choosing Center Hotels Arnarhvoll and for your wonderful review.Warm regards,

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as basic as it comes but it was clean, comfortable and in the most perfect location. Breakfast was standard European, the same standard Iv received in most European hotels but the staff were outstanding. Our transfer to the airport was incorrect and the lady on reception contacted the company to correct the booking and made me feel like she was happy to do so. If we were to return to Iceland, this is the hotel we would choose again
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 2 Feb 2024
Dear Stacey,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our accommodations clean, comfortable, and perfectly located.Your kind words about our staff mean a lot to us. We take pride in providing excellent customer service, and it's wonderful to know that our team's efforts made a positive impact on your experience.We appreciate your honest assessment of our facilities and breakfast offerings. Guest feedback is incredibly valuable to us as we continually strive to improve and enhance our services. It's heartening to learn that despite the simplicity of the hotel, our commitment to cleanliness, comfort, and exceptional service stood out to you.Should your travels bring you back to Iceland, we would be honored to welcome you again. If there's anything specific you would like us to improve or if you have any additional comments, please feel free to reach out.Thank you once again for choosing our hotel, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Dear Zachary,Thank you so much for taking the time to share your experience with us and for giving us a fantastic 5 out of 5 rating! We are thrilled to hear that you enjoyed your stay at our hotel.It's always our goal to provide our guests with a comfortable and memorable experience, and we're delighted to know that we succeeded during your visit. If there were specific aspects of your stay that stood out or if there's anything you think we can do to make future stays even better, please don't hesitate to let us know. We truly value your feedback as it helps us continue to improve and enhance our guest experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for choosing Center Hotels Arnarhvoll and for your wonderful review.Warm regards,

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a wonderful view. Perfectly clean, great breakfast (especially the eggs and beans!), easy parking, very walkable area. The only complaint I have is I wish the doors were quieter. People started slamming doors at about 6:30 am and didn’t stop until late. But, that is not the hotel’s fault, it’s just a general lack of conscientiousness by other guests.
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Dear Brett,Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us. We apologize for any inconvenience caused because of noise. We understand the importance of a peaceful stay and will certainly take your feedback into consideration. While we cannot control the behavior of other guests, we'll explore ways to minimize any disturbances for our valued guests.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,

10/10 Excellent

Junhong

Stayed 1 night in Jan 2024
Response from Front Desk Team on 12 Feb 2024
Dear Junhong,Thank you so much for your fantastic review! We're thrilled to hear that you had a flawless experience during your stay with us.Our team works hard to ensure every guest feels welcomed and valued, so it's incredibly rewarding to receive your perfect rating. We hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel!

10/10 Excellent

RIITTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel. Staff are fantastic from front desk to the bar! So friendly & helpful. Will be back!
Stayed 1 night in Jan 2024
Response from Front Desk Team on 20 Jan 2024
Dear Ritta,Thank you so much for your glowing review! We're thrilled to hear that you had a lovely experience at our central hotel. Our dedicated staff, from the front desk to the bar, takes great pride in being friendly and helpful. We can't wait to welcome you back for another wonderful stay!Best regards,

8/10 Good

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk Team on 19 Jan 2024
Dear Miles,Thank you so much for taking the time to leave a 4-star review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

10/10 Excellent

RIITTA

Stayed 1 night in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Riita,Thank you so much for taking the time to leave a 5-star review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

10/10 Excellent

Alexandra Clair

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Alexandra,Thank you so much for taking the time to leave a 5-star review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

10/10 Excellent

Renita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Center Hotels Arnarhvoll. Location right on the water was so nice especially when eating breakfast or having a nightcap in the restaurant on the top floor. Able to walk everywhere! Breakfast choices were incredible lots of variety! Egill at the front desk was so nice giving us restaurant recommendations. Took advantage of the spa add on for VIP which was really nice. Room with bathrobes and view out our window was wonderful. Will look to stay again if we find ourselves in Reykjavik again. Thank you!
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Renita,Thank you so much for your glowing review! We're thrilled to hear that you absolutely loved your stay at Center Hotels Arnarhvoll.Our prime waterfront location indeed offers a unique experience, and we're delighted that you enjoyed the beautiful views while indulging in breakfast or savoring a nightcap at our top-floor restaurant. The convenience of being able to walk everywhere adds to the charm of our location, and we're glad you found it beneficial.It's fantastic to hear that you appreciated the diverse breakfast choices—we strive to provide a wide variety to suit every palate. We're also pleased to know that Egill at the front desk was able to enhance your experience with his restaurant recommendations. We'll make sure to pass along your kind words to him.We look forward to the opportunity of welcoming you back to Center Hotels Arnarhvoll if your travels bring you to Reykjavik again. Thank you for choosing us, and we appreciate your kind words!Warm regards,

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Barbara,Thank you so much for taking the time to leave a 5-star review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Richard,Thank you for choosing our hotel for your stay, and we appreciate your 4-star rating. We're pleased to know that you had a positive experience, and we hope you enjoyed your time with us.If there are any specific areas where we can improve and earn that extra star in the future, we would love to hear your feedback. Our goal is to continuously enhance our services to provide the best possible experience for our guests.We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay.Best regards,

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Front Desk Team on 2 Feb 2024
Dear Jonathan,Thank you so much for taking the time to share your experience with us and for giving us a fantastic 5 out of 5 rating! We are thrilled to hear that you enjoyed your stay at our hotel.It's always our goal to provide our guests with a comfortable and memorable experience, and we're delighted to know that we succeeded during your visit. If there were specific aspects of your stay that stood out or if there's anything you think we can do to make future stays even better, please don't hesitate to let us know. We truly value your feedback as it helps us continue to improve and enhance our guest experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for choosing Center Hotels Arnarhvoll and for your wonderful review.Warm regards,

6/10 Okay

Jun

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not Happy
This hotel has lots of rooms and was not full at all when we checked in. We do not know why we were given a room on the 1st floor next to the rooms that were remodeling. The hallway was not well organized, and had remodeling materials there. The remodeling work waked us up at 7am in the morning. The shower in the bathroom is a really bad design. It does not block the water splashing at all. The whole bathroom is wet after shower.
Stayed 1 night in Jan 2024
Response from Front Desk Team on 19 Jan 2024
Dear Jun,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit.We regret that your room was located near the remodeling area, and we understand the disturbance this may have caused. Your comfort is of the utmost importance to us, and we apologize for the inconvenience caused by the early morning noise. We will review our room allocation procedures to ensure a more pleasant experience for our guests in the future.Additionally, we appreciate your honest feedback regarding the design of the shower in your room. We are committed to providing a comfortable and enjoyable stay for our guests, and your comments will be shared with our maintenance team for immediate review and improvement.We value your input, and we want to assure you that your concerns will be addressed to enhance the overall experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to 2 bus stops and a walking to downtown or the harbor area. The hotel was nice and festive for Christmas and everyone was very nice .
Stayed 4 nights in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear Barbara,Thank you so much for sharing your positive experience with us! We're especially pleased that you appreciated the festive Christmas ambiance at our hotel. Creating a warm and welcoming atmosphere during the holiday season is something we take great pride in, and we're glad it added to your overall experience.Our team is dedicated to providing exceptional service, and we're delighted that you found everyone to be very nice. Your kind words are truly appreciated, and they motivate us to continue delivering outstanding hospitality.Should your travels bring you back to the area, we'd love the opportunity to welcome you again. Thank you for choosing our hotel, and we wish you the very best in your future travels!Warm regards,

2/10 Terrible

Jayadevan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad service bad name for Expedia and I will not use Expedia to book my hotels
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear Jayadevan,We are genuinely sorry to hear that you had a negative experience, and we apologize for any inconvenience caused during your recent stay. Your feedback is important to us, and we take it seriously.We understand the frustration you may be feeling, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide more details about your experience, it would assist us in addressing the concerns you've raised.Regarding your experience with Expedia, we regret that your impression of their service was not favorable. While we cannot control the booking platform, we will certainly pass along your feedback to the appropriate channels.If there's anything we can do to rectify the situation or if you have additional details you'd like to share, please feel free to reach out to us directly. We value your input, and we want to ensure that any concerns are addressed to improve our services.Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns and regain your trust in the future.Sincerely,

10/10 Excellent

Nihome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 4 nights in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear Nihome,Thank you so much for taking the time to leave a 5-star review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear James,Thank you so much for taking the time to leave a 10 out of 10 review for our hotel! We are delighted to see that you had a positive experience during your stay. Your feedback is greatly appreciated, and we are thrilled that we were able to meet your expectations.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We always strive to provide the best possible experience for our guests, and your input is valuable to us.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel!Best regards,

8/10 Good

Ramanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk Team on 8 Feb 2024
Dear [Reviewer],Thank you so much for your glowing review! We are thrilled to hear that you thoroughly enjoyed your stay at our hotel and that we were able to meet and exceed your expectations. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so during your visit.Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back again in the future for another outstanding stay.Warm regards,

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk Team on 8 Feb 2024
Dear Staci,Thank you so much for your glowing review! We are thrilled to hear that you thoroughly enjoyed your stay at our hotel and that we were able to meet and exceed your expectations. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so during your visit.Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back again in the future for another outstanding stay.Warm regards,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in town
Even from our second-floor window, we had spectacular views of the harbor and, in the distance, Mount Esja. The top floor bar is almost panoramic. The hotel is very well situated and the hot tub/sauna for just a little extra was a lovely perk. Highly recommend, especially if you have limited time in Reykjavik and want to make the most of it.
Stayed 1 night in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear Christine,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed the spectacular views of the harbor and Mount Esja from your window. It's always our goal to provide our guests with memorable moments, and we're delighted that the top-floor bar added to the panoramic experience.We're also glad to know that you found our hotel well-situated and that you appreciated the hot tub and sauna as a delightful perk. Providing such amenities is part of our commitment to ensuring a comfortable and enjoyable stay for our guests.Your recommendation means a lot to us, especially for travelers with limited time in Reykjavik. We strive to make every moment count for our guests, and we're pleased to hear that we could contribute to your positive experience.Thank you for choosing our hotel, and we look forward to the opportunity of welcoming you back for another memorable stay.Best regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely say here again
I love this hotel! The location is perfect…close to the main attractions and convenient bus stops. The staff are friendly and helpful, it was clean and the breakfast was really really nice! The view of Reykjavik harbor was incredible! I would definitely stay here again!
Stayed 6 nights in Dec 2023
Response from Front Desk Team on 19 Jan 2024
Dear Jennifer,Thank you so much for your kind words and fantastic review! We're delighted to hear that you love our hotel and had a positive experience during your stay.It's wonderful to know that our central location, proximity to main attractions, and convenient bus stops added to the convenience of your visit. We're pleased that you found our staff to be friendly and helpful, and we'll be sure to share your compliments with the team.Maintaining cleanliness is a top priority for us, and we're glad that it contributed to your overall satisfaction. We're also thrilled that you enjoyed the breakfast and the incredible view of Reykjavik harbor. Providing a memorable and enjoyable experience for our guests is what we strive for.We would be honored to welcome you back for another stay in the future. Thank you for choosing our hotel, and we appreciate your positive feedback!Best regards,