Standard Double or Twin Room

Reviews of Storm Hotel by Keahotels

3 out of 5
Storm Hotel by Keahotels
Thorunnartun 4, Reykjavik

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely responsive to any request.
Stayed 2 nights in Mar 2024
Response from Vittorio Tenerini, Assistant Hotel Manager on 20 Mar 2024
Dear Elizabeth,Thank you for your kind words on our staff. Hope to see you again soon.Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 5 Mar 2024
Hello Robin, thank you for your positive feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vittorio Tenerini, Assistant Hotel Manager on 22 Feb 2024
Thank you very much Trisha!

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty average hotel. Nothing wrong with it but just nothing good - tiny bedrooms, rubbish bar area and further away from the town than I would have liked.
Stayed 1 night in Feb 2024
Response from Vittorio Tenerini, Assistant Hotel Manager on 16 Feb 2024
Dear Mark,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations.Hopefully we will get another chance to impress you in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Char

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Vittorio Tenerini, Assistant Hotel Manager on 17 Jan 2024
Dear Charthank you for the very good feedback! We are looking forward to have you with us again! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Peyton Troy

Travelled with family
The staff was very helpful and friendly- service oriented! The rooms were quiet, clean and attractive. The wood surrounding the bathroom was a little worn The breakfast food was well prepared, nicely plated, ample and very tasty. The walking distance into the shopping and center of the city was reasonable.
Stayed 1 night in Jan 2024
Response from Vittorio Tenerini, Assistant Hotel Manager on 17 Jan 2024
Dear Peyton,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, comfortable stay but I need my tea.
I’m from the UK and stayed here with my teenage daughter. Lovely room, very comfortable beds and a clean bathroom. The room had enough plug sockets to charge phone and watches, there was a hairdryer, a kettle but no fridge, and no milk sachets for tea. I asked at the desk for some milk and they charged me for a small carton but with no fridge, it wouldn’t stay fresh for long. Breakfast was good, a good selection but no bacon or eggs. Donuts, pastries and waffles, as well as fruits and cereal. Location was great with a 10 minute walk to the main attractions and harbour. Overall a lovely hotel, but a fridge or milk sachets are a must for me.
View from room
Stayed 3 nights in Dec 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 29 Dec 2023
Dear Melanie,Thank you for choosing to stay with us and for providing feedback on your experience.We are pleased to hear that you and your teenage daughter enjoyed your time in our lovely room, finding the beds comfortable and the bathroom clean. It's great to know that you enjoyed the breakfast selection, although we note your preference for bacon and eggs. It is very uncommon to fond fridges in three-stars hotels here in Iceland, we are sorry if you struggled with this and we understand your point. Your comments are valuable as we continually strive to enhance our offerings.We are delighted that you found the location convenient for exploring the main attractions and the harbor. Your overall positive feedback is much appreciated, and we hope to have the opportunity to welcome you back in the future.RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Vitali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 22 Dec 2023
Hello Vitali,Thank you for your positive feedback! We are looking forward to have your back Regards Vittorio TeneriniAssistant Hotel Manager

2/10 Terrible

Junjie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 22 Dec 2023
Hello Junjie,Thank you for your feedback. Please feel free to contact us to explain us what you did not like, so we can try to improve our quality and service. Thank you

8/10 Good

lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 14 Dec 2023
Hello Iksiha,thank you very much for your positive feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 14 Dec 2023
Hello Luiz,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Yvonne

Stayed 2 nights in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 29 Dec 2023
Hello Yvonne thank you a lot for your positive feedback! regardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for bus stop 12 which is a collection point for tours. Hotel was lovely and clean and staff 10/10. Would recommend
Stayed 3 nights in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 14 Dec 2023
Hello Katie,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Li Shan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. They even helped to post my postcards on my behalf, saving me time to find where to post it. The rooms are clean, spacious for our stay. Will recommend the hotel to our friends
Stayed 3 nights in Nov 2023
Response from ArnarFr on 24 Nov 2023
Dear Li Shan,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Staci, London

Stayed 1 night in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 14 Dec 2023
Hello Staci,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Mitchell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its hard to find parking here, but the location in the city is good.
Stayed 1 night in Nov 2023
Response from ArnarFr on 16 Nov 2023
Dear Mitchell,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

4/10 Poor

Janette

Travelled with family
Disliked: Room comfort
I find the breakfast area to small and not comfortable when you have a visual diss ability and very hot also you cannot even take a coffee to your room or like my daughter has visual impairment the area was crowded so we made a plat to take back to our room. And got embarrassed by one of the servers about taking food out we would have to pay. Breakfast not what I expected think we ate twice there no milk in room for coffe or a fridge Front desk were helpful just not what I expected dissatisfied
Stayed 5 nights in Nov 2023
Response from ArnarFr on 16 Nov 2023
Dear Janette, First of all, thank you for taking time to rate your stay with us.I do apologize about the inconvenience that you experienced at the breakfast, my staff was just following general hotel rules. We have this as a hotel rule that breakfast is meant to eat in the breakfast area.The main reason is to prevent people from eating breakfast at the hotel and also take with them for the road.But every case is different and if you have some questions/ requests you can always talk to the reception staff.We do hope that you and your daughter enjoyed your time in Iceland and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Hello Emily,Thank you very much for your great feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid option if you require a hotel in Reykjavík. Clean, had the essentials, wifi, and parking (provided there is a spot available). Able to walk to most main attractions easily. Super safe area.
Stayed 2 nights in Nov 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Dear Becky,We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Marion Nathan

Travelled with partner
Liked: Property conditions & facilities
The room could have been a little bigger. There was o lot one place to put a suitcase, the other suitcase had to go on the floor. The faucet in the bathrooms was way too strong for the tiny sink provided.
Stayed 2 nights in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Dear Marion Nathan,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an unfortunate tragedy occur during the flight to Iceland where my wife passed away. The staff here at Storm hotel were over and above extremely accommodating, kind and caring. They had a room ready for me early and blocked it off for me for the duration of my extended stay. The clerks at the front desk were all so nice, caring and friendly, and made me feel as comfortable as possible. When I hadn't been down to breakfast they graciously brought food up to my room for me. Words cannot express the gratitude I have for the staff and managers of this hotel
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Dear David,We are deeply moved by your words and your experience, and we offer our heartfelt condolences for your loss. During challenging times, our team is committed to providing compassionate and considerate support to our guests. We're glad to have been able to accommodate your needs and offer a comforting environment during your extended stay.Our front desk staff is dedicated to ensuring that you feel cared for and comfortable, and we're touched to hear that they were able to make a difference during your stay. Your kind words are greatly appreciated.Our thoughts are with you.Thank you for choosing our hotel during this difficult time, and we're here to support you whenever needed.Warm RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Virginia

Stayed 2 nights in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 20 Nov 2023
Hello Virginia,Thank you for your positive feedback! We are looking forward to have you back again at Hotel Storm!RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a few days while exploring the City and getting out and about.
Stayed 4 nights in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Dear Adam,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and modern
Full breakfast included with plenty of choices. Free parking was very convenient. Small but modern rooms and bathrooms. Easy walk to most sites.
Stayed 3 nights in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 8 Nov 2023
Dear Peter,Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves.Kindest regards,Vittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 1 Nov 2023
Hello Susan,Thank you very much for the great feedback you gave us! We will be happy to host you again whenever you will decide to come back to Iceland! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a quiet neighborhood close to Laugavegur Street and the main city bus terminal.
Stayed 1 night in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 1 Nov 2023
Hello Michel,Thank you very much for your very positive feedback! We are really happy you liked our position, quiet but still central.We are hoping to see you in the future !RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Darya

Stayed 1 night in Oct 2023
Response from ArnarFr on 16 Nov 2023
Dear Darya,Thank you for taking time to rate your stay with us.We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Storm Hotel.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Dane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for a reasonable price. The staff was responsive and the included breakfast was good. It's also a great location. There is some on side parking but not enough. That was my only complaint but aside from that I would highly recommend this hotel.
Stayed 3 nights in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 18 Oct 2023
Dear Dane,What fantastic comments to read, especially your kind words aimed to our staff. I will absolutely pass on your compliments to all our departments. We hope you visit us again soon and we look forward welcoming you back!Best regards,Vittorio TeneriniAssistant Hotel Manager

8/10 Good

Kevin

Stayed 1 night in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 18 Oct 2023
Hello Kevin,Thank you for your very positive feedback! We are looking forward to have you back! RegardsVittorio TeneriniAssistant Hotel Manager

2/10 Terrible

Sobin

Stayed 2 nights in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 1 Nov 2023
Hello,Thank you for your feedbackRegards

4/10 Poor

Kerry

Stayed 1 night in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 1 Nov 2023
Hello Kerry,Thank you for your feedbackRegards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight in Reykjavik for our family. Rooms were clean and comfortable. Location was good for access to restaurants
Stayed 1 night in Oct 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 18 Oct 2023
Dear guest,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

4/10 Poor

Nestor, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very small and amenities were minimal
Stayed 1 night in Oct 2023
Response from ArnarFr on 5 Oct 2023
Dear Nestor,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations. We'll share your feedback with our team so we can address the issues you mentioned and improve future visits for our guests.Hopefully we will get another chance to impress you in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ArnarFr on 5 Oct 2023
Dear Sarah,Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Sanjay, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ArnarFr on 5 Oct 2023
Dear Sanjay,Thank you for taking the time to share your experience, I am glad you enjoyed your stay. Hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Vincent

Very nice stay. Well-managed and nice area
Stayed 2 nights in Sep 2023
Response from ArnarFr on 28 Sept 2023
Dear Vincent,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 Good

Sonny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just when it says that it has parking available. A hotel of 150 rooms. They have only 11 spots of parking for hotel guest
Stayed 3 nights in Sep 2023
Response from ArnarFr on 28 Sept 2023
Dear Sonny,Thank you for taking the time to post a review of our hotel. I am glad to see that overall you liked your stay with us.Regarding parking, yes we have limited parking at the hotel but there is on-street parking all around us.We hope you enjoyed your time in Iceland and hope that one day we will see you again.Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great free breakfast. Very limited parking. Front desk staff not very friendly or helpful.
Stayed 1 night in Sep 2023
Response from ArnarFr on 28 Sept 2023
Dear Laura,Thank you for taking time to review your stay with us.I am glad to see that overall you enjoyed your stay with us.At Storm Hotel it remains our main objective to deliver a high standard of customer service in order to deliver great experience, and we do apologize that on this occasion we failed to achieve thatWe thank you for choosing to stay with us at Storm Hotel and hope to see you again in the future.Best regards,Arnar Freyr ÓskarssonHotel Manager

4/10 Poor

Ruth E.

Liked: Cleanliness
Disliked: Staff & service
The receptionist insisted that I hadn't yet paid for my stay, so she charged me again (Expedia had already charged me). There was no parking available, with only 10 spots -- false advertising. I never write bad reviews for anyone, but this took the prize. Too bad bc the breakfast is nice, the staff works hard, but if you can't an accurate, pleasant beginning, then you are lost.
Stayed 1 night in Sep 2023
Response from ArnarFr on 25 Sept 2023
Dear Ruth E.Thank you for writing your review.First of all I do apologize about the double charge, a refund to your card has been made and you should see it in your statement soon.Regarding the parking situation, on Expedia you can only pick by ticking boxes what applies to your premises, in our case, parking. But if you are looking at the popular amenities for Storm Hotel and click "see all" you have the following: Parking and transportation*Free uncovered self parking on site*Limited onsite parkingI am glad to see that you liked our breakfast selection and i hope that you are having a wonderful time in Iceland.Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 Good

Kathy

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice property in central location. Parking was limited- even street parking was tough to find but that may be the case for all hotels in that area
Stayed 1 night in Sep 2023
Response from ArnarFr on 25 Sept 2023
Dear Kathy,Thank you for taking the time to provide us with your feedback. I am very happy to read you enjoyed your time with us and hopefully we will see you again.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Pamela

Travelled with group
Staff were professional and helpful. Very convenient to the bus transport and local dining.
Stayed 2 nights in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 19 Sept 2023
Dear Pamela,What fantastic comments to read, especially your kind words aimed to our staff. I will absolutely pass on your compliments to all our departments. We hope you visit us again soon and we look forward welcoming you back!Best regardsVittorio TeneriniAssistant Hotel Manager

8/10 Good

Robert, Calgary

Liked: Cleanliness, property conditions & facilities
Nice location, easy walking distance to restaurants and shopping. Easy access to bus transport.
Stayed 2 nights in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 19 Sept 2023
Dear Robert,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,Vittorio TeneriniAssistant Hotel Manager

8/10 Good

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 19 Sept 2023
Hello Randy,Thank you for your very positive feedback! We are looking forward to have you back.RegardsVittorio TeneriniAssistant Hotel Manager

10/10 Excellent

Douglas, medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was a good value, and the breakfast was also very good. The staff was excellent. one of the best I've ever had.
Stayed 4 nights in Sep 2023
Response from ArnarFr on 14 Sept 2023
Dear Douglas,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff was outstanding. They are knowledgeable, professional, and very pleasant.
Stayed 1 night in Sep 2023
Response from ArnarFr on 14 Sept 2023
Dear Nancy,Thank you for your kind review, I am very happy to read you had a great stay with us. All reviews are important and we really appreciate the feedback that we get from our guests. We hope to see you soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Front desk staff did all they could and helped by storing bags but we know our room was ready before 3pm and we could have checked in; but every time we asked “ our room was not available , after we saw and know that housekeeping was finished!!
Stayed 1 night in Sep 2023
Response from ArnarFr on 14 Sept 2023
Dear James,Thank you for taking time to review your stay with us. We highly value reviews from our guests in order to improve our service. Guest satisfaction is really important to us and we will use your comments and feedback to implement improvements to assure we offer a better experience for our future guests. Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 Good

Karen, New York

Stayed 2 nights in Aug 2023
Response from ArnarFr on 5 Oct 2023
Dear Karen,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly pleased with our stay at Storm hotel. All the staff at the front desk were very friendly and super helpful with any questions. The room was modern, very clean, and comfortable. The room is on the smaller side but the bathroom and shower is quite large for Reykjavik. It’s really nice that this hotel uses heat exchangers to heat the water so the showers do not have that sulfur smell found in older buildings. The breakfast is incredible and makes staying here worth the extra expense over properties that do not have breakfast included. I would not hesitate to stay here again.
Stayed 6 nights in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 13 Sept 2023
Dear Jeremy,Wow, thank you for an amazingly detailed review and your kind words towards our exquisite staff, the hotel would not be what it is without them. We hope you visit us again soon and we look forward welcoming you back!Best regards,Vittorio TeneriniAssistant Hotel Manager

8/10 Good

Karen, New York

Travelled with group
Liked: Cleanliness
Perfectly adequate, modern accommodations. Sinks in the bathroom were absurdly small, making it impossible to keep water from spraying all over! Breakfast, included in our room rate, was excellent, however!
Stayed 1 night in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 13 Sept 2023
Dear Karen,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Room comfort
Not comfortable stay
Not comfortable stay. The room was too cold. Not enough shelf to put things in the bathroom or the room itself. The breakfast crew was good though. Trying to accommodate guests. Not that impressed with reception. Seemed to not be able to explain direction well. We expected more for the price we paid. I will try some other hotels next time.
Stayed 1 night in Sep 2023
Response from Vittorio Tenerini, Assistant Hotel Manager on 13 Sept 2023
Dear Kim,Thank you for your review of Storm Hotel. We are happy that you enjoyed the breakfast.We are sorry you did not have your expectations.We hope you will have a better stay next time.Best regards,Vittorio TeneriniAssistant Hotel Manager