Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are April, 2024 and May, 2024.
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May 2024

Grand Palladium Kantenah Resort & Spa All Inclusive

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Lake
Minibar, in-room safe, desk, blackout curtains
14 restaurants, Mexican cuisine
Check-in/check-out kiosk

Overview of Grand Palladium Kantenah Resort & Spa All Inclusive

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • On private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
The price is €384
Price available on 8/4/2024

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive
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Room options

Deluxe Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Bathrobes
  • 36.9 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Triple Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Bathrobes
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

cleanliness

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
2 bedrooms
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

cleanliness

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Bathrobes
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite Garden View

cleanliness

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

cleanliness

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View

cleanliness

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Don't miss Xel-Há Park. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • Sports Bar Sirenis - 8 min drive
  • Xtra Time Sports Bar - 1 min walk
  • Bar Balam - 10 min walk
  • La Dalia - 1 min walk
  • El Rancho Steak House Restaurant - 8 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Upscale all-inclusive property refurbished in 2023 and located near Akumal Beach
Located close to Puerto Aventuras Marina, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub or a hot stone massage at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 14 on-site restaurants, which feature Mexican cuisine and more. The gym offers yoga classes and Pilates classes; other things to do include scuba diving, volleyball and boat tours. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, express check-in and babysitting (surcharge)
  • Beach umbrellas, beach towels and games
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 252 rooms boast comforts such as furnished balconies and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted baths and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 14 restaurants
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 8 Apr 2024 start from €383.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 999 reviews" "
Rating 8 - Good. 307 out of 999 reviews" "
Rating 6 - Okay. 132 out of 999 reviews" "
Rating 4 - Poor. 70 out of 999 reviews" "
Rating 2 - Terrible. 58 out of 999 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible resort from the butler service, at Kentenah’s Family Selection, the premium drinks found in any of the 25 bars on the resort, great running routes, clean family beach, many pool options, attentive waitstaff, great food options from buffets to a la carts restaurants, the candy wall, fresh crepes at any meal, to the jungle feel with all the green plants and animals on the grounds. It was the perfect vacation for our family of 4. Can’t wait to return again in the future!
Stayed 7 nights in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff! Great for families!
Stayed 5 nights in Mar 2024

10/10 Excellent

Ashley Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time ! We have been to palladium many times in the past but this time was by far the best! Family selection in Kantenah is much better for my family. It was a surprise to have butlers to help with everything especially Eduardo. Check in and check out was super simple. Rooms were beautiful and clean. The food was GREAT!! We will be going back very soon
Stayed 8 nights in Mar 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing as were our butlers. Betty the manager was hands down the nicest and most caring and helpful while we dealt with an issue with an excursion we took. I would stay here again and again. Beautiful resort!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is fantastic. Lots of activities at all times of the day. Theater shows, festival, poolside fitness classes, always something going on. Kids club was a nice addition. They had all sorts of fun things to do which allows parents to take a moment for themselves. The staff were great with the kids. They really enjoyed it, The restaurants were excellent. Buffet is good, but the a la carte were wonderful. The cleaning staff seems to be lacking however. There were several days where the room was not cleaned. No water was provided. Called and asked guest services, still no water was brought. There also seems to be a shortage of towels. No towels brought to the room when they did clean. Hard to get towels by the pool. Any extras seem overly expensive. Spa services cost way more than normal pricing in US. Massage also costs more than going to a registered therapist at home…. Too bad. Costs in the gift shop…. $30 for sunscreen is robbery. As is $16 for bug spray. Better bring it from home and not run out while you’re there. They would probably sell more items and spa services if the costs weren’t so high.
Stayed 9 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for families!
Stayed 7 nights in Feb 2024

10/10 Excellent

Barry L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
built into the envirenment
Stayed 7 nights in Jan 2024

8/10 Good

Mathew Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023