Exterior

Reviews of Hotel Alpi

4 out of 5
Hotel Alpi
84, Via Castelfidardo, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 911 reviews" "
Rating 8 - Good. 376 out of 911 reviews" "
Rating 6 - Okay. 79 out of 911 reviews" "
Rating 4 - Poor. 22 out of 911 reviews" "
Rating 2 - Terrible. 17 out of 911 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed rooms and excellent service within close proximity to Termini train station. Also has a cute bar for a quick cocktail. Would definitely stay here again.

10/10 Excellent

Samuel, New York City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpi was an outstanding choice for a family holiday. The staff at Hotel Alpi are fantastic - so welcoming and helpful. The room is spacious enough and the area where the hotel is located is close to most sites within walking distance.
Stayed 7 nights in Dec 2023

10/10 Excellent

Rithin, Sunnyvale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Very close to rail and metro stations. A lot of good restaurants around as well. The staff was friendly and helpful. The room was quite comfortable and well furnished. Highly recommend it
Stayed 5 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel with very friendly staff. Terrace area would be lovely to sit in when not winter.
Stayed 5 nights in Nov 2023

6/10 Okay

M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall, this is a very good three-star hotel, and I would recommend it for anyone looking for a very good three-star hotel. The staff is very professional, helpful, friendly, approachable, and very familiar with what tourists are looking for... from the kitchen/dining room staff to the front desk staff. The facility is very clean and very conveniently located. The train station is not very far and there is a very good food court at the station. Also, there is a small supermarket within walking distance (approximately 5 min), The area is quiet and safe. Our room was very clean, the beds were comfortable, and there was a small window facing another building. Breakfast was not included, so we paid for breakfast -- it was a simple, but decent breakfast buffet. The hotel is nicely decorated, but the decor looks tired, and the elevator needs to be upgraded. I give this hotel three stars simply because we got (unnecessarily) stuck in the elevator and it was not fun. Since it is an old elevator, the door does not open by itself. You have to push it a little hard and then it will open. There is no sign on the elevator door, and no one told us that we had to push the door. So, when we reached the second floor, I knocked on the elevator door several times, but no one heard me. Then, in less than a minute the light turned off, so we were stuck inside a dark and very small elevator until my husband pushed the alarm and someone came to open the door.
Stayed 3 nights in Nov 2023
Response from Renan on 1 Dec 2023
Dear Guest,Thank you for taking the time to share your feedback on your recent stay at our hotel. We appreciate your detailed review, as it helps us improve our services and facilities.We are delighted to hear that you found our staff to be professional, helpful, and friendly. We take pride in our team's dedication to providing excellent service to our guests. It's also great to know that you found the hotel clean and conveniently located, with access to a nearby train station and a food court.We apologize for the inconvenience you experienced with the elevator. Your feedback is valuable, and we will certainly look into improving the signage and ensuring that our guests are aware of the elevator's operation. We hope that you otherwise enjoyed your stay with us and that the comfort of your clean room and the convenient location contributed positively to your experience. Should you decide to visit again in the future, we will strive to make your stay even more enjoyable.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back.Warm regards,Reception / RenanHotel Alpi

10/10 Excellent

Thale h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Vasuhi

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant. The guy who took care of us on the terrace bar was outstanding.
Stayed 3 nights in Sep 2023

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at Hotel Alpi. Centrally located and the staff was outstanding. Special shoutout to Carla at the front desk. We highly recommend and look forward to returning

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was well maintained, very convenient as its near the termini station which had trains and metro. Lots of local food options. Staff were incredibly helpful
Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Stewart, Breslau

Stayed 5 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Ka Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lift in the hotel is actually an decorative machine and always out of order.
Stayed 4 nights in Jul 2023
Response from laura on 26 Jul 2023
We are very sorry for the inconvenience caused by a malfunction in the lift, today it was promptly repaired.We hope that in any case your stay was pleasant and that you take away pleasant memories with you.

8/10 Good

Amy, Martinsville

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing wrong was there elevator was out of service and we had a handicapped lady with our party and they couldn’t put us on the bottom floor.
Stayed 1 night in Jul 2023
Response from laura on 26 Jul 2023
We are very sorry for the inconvenience caused by a malfunction in the lift, today it was promptly repaired.We hope that in any case your stay was pleasant and that you take away pleasant memories with you.

8/10 Good

Tarshia

Stayed 1 night in Jul 2023

10/10 Excellent

Venice

Stayed 2 nights in Jun 2023

10/10 Excellent

James

Stayed 4 nights in Jun 2023

6/10 Okay

Shri, Plano

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was OK. Staff was cordial, walkable distance from city center.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff and great hotel. Overall excellent experience.
Stayed 2 nights in May 2023

10/10 Excellent

Chee Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place, near to the bus and train station. Staff are excellent!
Stayed 4 nights in May 2023

8/10 Good

Leslie

Stayed 3 nights in May 2023

6/10 Okay

GAry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Price was too high for facility stairs, small elevator,bathroom was small
Stayed 2 nights in May 2023

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, staff was friendly and everything was in walking distance. Our room was too small for 4 people though.
Stayed 4 nights in May 2023

10/10 Excellent

Roland

Stayed 4 nights in May 2023

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service
Really good area, around 5-10 mins walk from main train station (Roma Termini) so easy to get to from the airport. Several nice restaurants comfortably within walking distance (turn right when exiting hotel and just walk straight up and you will stumble upon several great options). Walking distance to most of the main attractions - we walked from the hotel to: Colosseum, Trevi Fountain, Spanish Steps, Pantheon. We got a taxi to Vatican City which was around €15. Hotel rooms are slightly dated, but I suppose it is to be expected in Rome, everything is old! So no big deal, we really enjoyed our stay and wouldn't hesitate to re-book if we come back in future.
Stayed 4 nights in May 2023

4/10 Poor

Marcos

Stayed 3 nights in Apr 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a family holiday. Quiet but close to all the major attractions.
Stayed 5 nights in Mar 2023

10/10 Excellent

Leonardo

Stayed 3 nights in Apr 2023

10/10 Excellent

HIROSHI

Stayed 4 nights in Mar 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, staff so helpful. Close to train terminal. Room had a lovely balcony.
Stayed 3 nights in Feb 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy bed, Lovely staff
Stayed 1 night in Feb 2023

10/10 Excellent

Franklin

Stayed 5 nights in Oct 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2022

10/10 Excellent

Sue

Stayed 3 nights in Sep 2022

10/10 Excellent

Svante

Stayed 1 night in Sep 2022

10/10 Excellent

Annie

Stayed 3 nights in Sep 2022

10/10 Excellent

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very accommodating , considering that not all visitors are from EU, hotel could install outlets( electrical) so that outside the Community can use. Overall pleased.
Stayed 2 nights in Sep 2022

10/10 Excellent

Magnus

Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Carla for the wonderful, client focused service.
Stayed 1 night in Aug 2022

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Aug 2022

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendliest staff
Stayed 2 nights in Jul 2022

10/10 Excellent

LUIS ANTONIO

Stayed 3 nights in Jul 2022

10/10 Excellent

Jun Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and professional services.
Stayed 4 nights in Jul 2022