View from property

Reviews of Hotel Ponte Sisto

4 out of 5
Hotel Ponte Sisto
Via Dei Pettinari, 64, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1004 reviews" "
Rating 8 - Good. 285 out of 1004 reviews" "
Rating 6 - Okay. 52 out of 1004 reviews" "
Rating 4 - Poor. 11 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip for my honeymoon. We were expecting a luxurious hotel and room because of the ratings on Expedia but we were caught by surprise when we checked in. We booked the most expensive room they have (Luxury Suite). First, there is no air conditioning in the hotel. When I asked about AC, they said “well, you can open a window.” Then our room had no view. It was on the first floor and it was surrounded by other walls when you look outside - but when you see what they advertise as a luxury suite on Expedia, it’s very different. Our shower did not have a curtain or a hose. It was just a jacuzzi tub with no hose or curtain so taking a normal shower was extremely difficult. I expressed my concerns with the front desk and they were EXTREMELY rude. The lady told me, “well you booked through Expedia so this is what you’re getting.” I paid for the most expensive option they had and they gave me a terrible room because it was not booked through their hotel website. She told me, “if you book through our hotel website, you can get these options for the luxury suite but since you booked through Expedia, this is all you’re getting.” I was not happy at all. After trying back and forth for a better room, she ended up telling me “this is not America, sir.” And that was that. I would not recommend this hotel for anyone. It’s very outdated, the elevator is very small and terrifying. It sounds like it’s breaking down whenever you use it. The area is not the greatest. By far, 0 stars.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Mar 2024

10/10 Excellent

Maria C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always so helpful, professional, and kind!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ilario Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to good restaurants, comfortable walk to all Rome attractions. Hotel staff very accommodating to move us to a quieter room when the first room we were assigned was behind their noisy elevator. Hotel has a wonderful breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating! Quick to message back. Went here for my honeymoon and they facilitated champagne in the room and rose petals upon arrival. Couldn’t have asked for a better stay!
Stayed 7 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Close to everything!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jukka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the perfect location. Central and easy to walk to many sites and neighborhoods. Nice breakfast.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rafael, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ponte Sisto's location is perfect. Just across the bridge from Trastevere, and close to Piazza Navona, Campo di Fiore, and pretty much all of Rome's historical sites. The rooms are well-appointed, and very clean. The staff is excellent, knowledgeable and efficient. The breakfast buffet is very good. This is my go-to hotel when I go to Rome.
Stayed 9 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who has lived in Rome, this is one of my favorite hotels to stay in for cost/value. Rooms are clean, amenities are basic. Really provides all that you need. I have a real issue with cleanliness, so I standby it being clean. The overall interior design is “older”, but suits the hotel. Hotel bar/food. Courtyard and rooftop deck. These are very nice to have, and I used both, but nothing fancy. Again, clean and a nice perk. The real reason I love it is its location. Right across from Trastevere, and if you choose to walk up the river, you hit Vatican City. If you go the other way out the hotel, you will find yourself in Campo di Fiori in a matter of moments. A few more minutes and Piazza Navona. Everything is very walkable. Additionally, I was leaving Xmas morning and was concerned about having transportation to the airport. The hotel took care of it and the cost was the same as a taxi that you would find on your own. It’s a perfect little secret gem for cost/value.
Stayed 1 night in Dec 2023

8/10 Good

Nancy C

Stayed 2 nights in Dec 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast great location
Stayed 2 nights in Dec 2023

6/10 Okay

leila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is far from the center. The bed was not good (hard). The room is very small for 2 people. Would not choose the hotel again.
Stayed 5 nights in Nov 2023

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
An upgrade upon check in. Which was unexpected! Wonderful staff! Breakfast as very good!
Stayed 2 nights in Nov 2023

8/10 Good

Loraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice enough but very expensive for what you get. I had a tiny single room in October I thought the price was excessive for what it was
Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a wonderful location:walking distance to historical sites and shopping and restaurants.. The staff is friendly and accommodating and the rooms are clean. This is my fourth stay here and have been very happy with each of my stays.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chouce
Great spot. Lots of local restaurants. Within walking distance of all the major sites. Only complaint is parking. Their listing says parking available but they only have three spots for the entire hotel. Absolutely the best breakfast on the entire trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Gavin, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. Extremely helpful and knowledgeable staff were always available. The location was amazing - right across the bridge from Trastevere which is loaded with awesome food and drinking establishments!
Stayed 1 night in Sep 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean but had no view. But that is probably normal for downtown Rome. The location is good. The breakfast was very good. The beds were far too firm in our opinion but that seems to be a European thing.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and friendly. Restaurant with patio seating so welcoming
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Breakfast in the garden of eden
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Dana d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 6th stay at the Ponte Sisto. Nothing beats the perfect location and the wonderful building.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ailsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time we have stayed at the Ponte Sisto and we were not disappointed to have chosen this hotel again. All the staff were excellent, dealing with reception, arranging taxis, solving problems not of their making. The hotel was spotlessly clean and the staff worked tirelessly to keep it so. Breakfasts were delicious, with many choices to suit all tastes. Late evening coffee and digestifs on the roof terrace overlooking the city were delightful. Many thanks to you all. They have our grateful thanks for making our stay such n enjoyable one
Stayed 3 nights in Sep 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints . Breakfast and room were very nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel steps from the Ponte Sisto bridge to Trastevere.
Stayed 1 night in Sep 2023

10/10 Excellent

Maxine F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my forth stay at the Ponte Sisto and it’s a wonderful hotel the staff is friendly and helpful,the rooms are beautiful, the location is excellent, within walking distance of major sites live the Trevi Fountain and the hip Trastevere district,very easy to get to the Vatican…I love the Hotel Ponte Sisto…..we had the excellent breakfast included, and that’s a big plus!
Stayed 6 nights in Aug 2023

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and it’s in a really pretty location! The market nearby is amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

saba

Travelled with family
Liked: Amenities
Nice neighborhood and safe
Stayed 3 nights in Aug 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Leeann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, fabulous breakfast, beautiful hotel & rooftop.

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in a great neighborhood
This is a lovely historic hotel in a great neighborhood! We had a room with a private patio. The breakfast buffet is delicious and it is served on a lovely outdoor patio. The hotel staff are very helpful and friendly. I would definitely stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lyndsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Breakfast each morning in the courtyard was a treat. Located near many attractions and excellent food!
Stayed 3 nights in Jul 2023

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious comfort in outstanding location!
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for couples
Beautiful breakfast plaza area, clean room. Location is perfectly between Trastevere night life, riverwalk bars/restaurants, and walkable to all major tourist attractions.
Stayed 3 nights in Jul 2023

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location… clean and tidy
We stayed in two hotels in Rome and this one was definitely central to all attractions and hot spots. Clean and tidy, with helpful staff. Would come back here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the stay
Stayed 1 night in Jul 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was lovely. The rooftop bar was also nice. My room had a balcony which was also nice to have. Very clean room. Nice helpful staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Donald

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities good breakfast and friendly team well done all
Stayed 4 nights in Jun 2023

10/10 Excellent

Marilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very responsive prior to our arrival. The hotel was located in an amazing area with a lot to do. They had a wonderful terrace that was open in the evening and had a bar. The buffet breakfast was very good. The rooms were large. We would definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel In convenient location
Very nice hotel in a convenient location. The courtyard breakfast area was lovely. Only negative was that the front desk staff seemed very frazzled at times, which meant standing there and waiting for someone to help you. Rooftop bar had excellent views.
Stayed 2 nights in May 2023

10/10 Excellent

Nancy C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Didn’t like that you can’t control your AC from room and have to call front desk. Also we had very poor WiFi connection in our room. Everything else was excellent
Stayed 3 nights in May 2023

10/10 Excellent

KAtherine

Stayed 2 nights in Jun 2023

10/10 Excellent

Matthew

Stayed 2 nights in May 2023