Reception

Reviews of The Tribune, part of JdV by Hyatt

4 out of 5
The Tribune, part of JdV by Hyatt
Via Campania, 45, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 984 reviews" "
Rating 8 - Good. 243 out of 984 reviews" "
Rating 6 - Okay. 42 out of 984 reviews" "
Rating 4 - Poor. 12 out of 984 reviews" "
Rating 2 - Terrible. 15 out of 984 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions l
Stayed 8 nights in Mar 2024

8/10 Good

David

Stayed 3 nights in Feb 2024

6/10 Okay

Alexandre

Stayed 1 night in Jan 2024
Response from Marco on 31 Jan 2024
Dear Alexandre, thank you for your feedback. Hope to see you soon! All the best, Marco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Marco on 31 Jan 2024
Dear Guest,thank you so much for taking the time to leave us such a great rewiev! We hope to see you again in the next future. All the best, Marco

10/10 Excellent

Ho Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet location but within walkable distance with the shopping area n Spanish steps. The staff and the hotel is excellent!
Stayed 4 nights in Nov 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud music but great stay
Great location, hotel was amazing but loud music from next door late into the night every evening until 3AM.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were gorgeous. The restaurant upstairs was so good we kept going bavk instead of finding other places to eat. They were just lovely and helpful. Highly recommend.
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 10 Oct 2023
Dear Aron,The team is one of our best assets and we are very pleased to learn that they helped make your stay a memorable one.We look forward to welcoming you back very soon for another unforgettable experience.Best regards,The Management

8/10 Good

Susan

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Front Office Manager on 10 Oct 2023
Dear Susan,thank you for your positive feedback.Best regards,Marco

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
If you enjoy discomfort, this is your place.
Although the room looks good in the photo, it's not well provisioned. There was only one drawer to store any clothing and it was half occupied by the blow dryer. So, my wife an I had to live out of our luggage for the 5 nights. Additionally, there was absolutely no room for toiletries in the bathroom. Again, we had to create a make-shift arrangement to access our toiletries. The bathtub in our room was unbelievably slippery and there was no rubber mat to place in the tub. My wife actually slipped and fell once during our stay. There was no desk or chair in the room, so to work on my computer, I had to go to the rooftop restaurant and work. Finally, the lighting in the room was extremely poor. My wife, who loves to read, could not read in the room, at all. So, for 643 Euros (or almost US$ 700) per night, you would think the hotel would be more accommodating and comfortable. But, it wasn't. I will not stay here again.
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 10 Oct 2023
Dear David,a warm greeting from Roma.I am sorry to read that your stay with us did not meet your full expectations.I will share your feedback with all the people at The Tribune Hotel and please accept our apologies.My best,Marco

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience. Very satisfying for everything.
Stayed 3 nights in Aug 2023
Response from Front Office Manager on 10 Oct 2023
Dear Jacob,thank you for taking your time in leaving us your comments. We are glad to see that your overall stay was good and we will improve all services! Thank you once again and hope to see you again in the near future! My bestMarco

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and hospitality!
Stayed 6 nights in Aug 2023
Response from Front Office Manager on 10 Oct 2023
Dear Gary,greetings from The Tribune Hotel!Thank you for your precious comments which I will share with all the staff.Hope to see you next time to our property.Grazie mille

4/10 Poor

Kareem

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk lady had a horrible attitude. Sometimes a smile makes a big difference
Stayed 1 night in Aug 2023

10/10 Excellent

JOSE F.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Aug 2023

10/10 Excellent

INEX E.I.R.L., LIMA

Stayed 3 nights in Jul 2023

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price, I was really disappointed. The place was not very nice and staff was horrible
Stayed 4 nights in Jun 2023

6/10 Okay

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel.
Stayed 15 nights in Apr 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was vey accommodating and the hotel had a great location. Many dining options in the area. Our room overlooked the Borghese Gardens. Wonderful place to stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

ethel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after getting off a 7 Day cruise. The front desk was very helpful and friendly. The room was extremely clean and smelled great! There is also a rooftop restaurant/bar which has a great view. Hotel location was not too bad a walk from the train station (about 2km), It’s also very central so you can walk to all the major tourist sites (Coliseum, Trevi Fountain, Vatican City, Basilica, Spanish steps, etc) all within a 3 hour loop). Definitely recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

Shrenik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2023

8/10 Good

Shaikha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Y

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

KC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff was super friendly and helpful. Location maybe not the most perfect for first time visitors, as a bit far from some major attractions which increased costs to use taxis or unless you walk farther than we can! Found several terrific coffee shops and smaller family restaurants nearby. Rooms a bit small but very clean.
Stayed 6 nights in Feb 2023

10/10 Excellent

Bartosz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel !
Great hotel, good place for trip by the city. Really clean with great service.
Stayed 5 nights in Feb 2023

10/10 Excellent

Robert, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming upon arrival and provide high quality service. They offers us good advice for local eateries, sights, and booked us cabs.
Stayed 3 nights in Feb 2023

8/10 Good

benjamin, jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gary F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the Tribune is very welcoming and helpful! The hotel is clean, however there are a few irritants… the hotel room assigned to me had only one USB charger outlet .. one one side of the bed … not useful if you are two people in need of charging accessories or phones at the same time! I would expect a hotel and nightly rate in Canadian of $ 500 a night to offer more convenience.. the room was nice but only had one small chair to sit on… we were unlucky but there was no hot water for two days which was fixed but unpleasant for these two days… also as the floors are tiled each time some moves a piece of furniture you here the sound .. this is especially true in the morning as I assume people are getting ready and housekeeping cleaning rooms!! It becomes quite annoying!! The shower sliding door made a very load noise when sliding in both directions and again something I would not expect in a hotel of this calibre. The location is close to a boulevard making it very noisy at all times of the day but this is Rome and it is pretty noisy everywhere! I have been to Rome several times and the hotel is located on a street where it is a little spooky at night to walk on and there is not much life… overall a comfortable clean bed.. great and helpful staff

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
NA
Stayed 5 nights in Oct 2022

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. I would have love if they serve breakfast in the rooftop and not in the basement
Stayed 4 nights in Sep 2022

2/10 Terrible

ali, Redmon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful hotel anyway u look at it. They did not clean rooms . Not even a water bottles in the room. They stole my daughter’s hair straightener. Ruined her vacation. Do not go there even when if it is free.
Stayed 4 nights in Sep 2022

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar is awesome!!
Stayed 4 nights in Sep 2022

8/10 Good

John

Stayed 3 nights in Sep 2022

8/10 Good

gary

Stayed 3 nights in Sep 2022

10/10 Excellent

Anne

Stayed 3 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Location. Helpful staff.
Stayed 1 night in Sep 2022

8/10 Good

Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but away from attractions
Stayed 1 night in Aug 2022

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, the room was comfortable and clean.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Great hotel. Really nice condition, room was clean and comfortable, lovely terrace restaurant and bar. Only wish it was a little more convenient to transport (not very close to metro, etc.).
Stayed 3 nights in Jul 2022

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

LB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful courteous staff The only issue was I had to ask for my coffee service and water to be replaced, which was never done
Stayed 2 nights in Jun 2022
Response from Marco on 25 Jun 2022
Dear LB, thank you for your kind message and please accept our apologies for not replacing the amenities. Your feedback will be shared with all the staff. Hope to see you again in the near future! My best,

10/10 Excellent

Gabriela, Los Angeles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Over great hotel. Great places to eat within walking distance; immediate area pretty dirty
Stayed 1 night in Jun 2022
Response from Marco on 25 Jun 2022
Dear Gabriela, thank you for taking your time in leaving us your comments. We are glad to see that your overall stay was good and we will improve all services! Thank you once again and hope to see you again in the near future! My best

8/10 Good

Graham .

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 4 nights in Apr 2022
Response from Marco on 19 Jun 2022
Dear Mr. Graham, thank you for taking your time in leaving us your feedback. We are so happy that your overall stay was perfect. Should you need future assistance do not hesitate to contact us. We look forward to welcoming you back to The Tribune Hotel in the near future!! Grazie mille. My best, Marco

8/10 Good

Inderjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with a good sized family room. Facilities are well maintained with daily room clean, however, restock of tea, milk and water was non existent and we had to request it to be done every day. Location is ideal and most popular sites are within walking distance. Overall nice hotel and would stay again.
Stayed 5 nights in Apr 2022
Response from Marco on 19 Jun 2022
Dear Inderjit, thank you for your feedback. For us is very important your experience so we can improve our services. Should you need future assistance do not hesitate to contact us. We look forward to welcoming you back to The Tribune Hotel in the near future!! Grazie mille. My best, Marco

2/10 Terrible

Gurdon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much
Stayed 2 nights in Apr 2022
Response from Marco on 19 Jun 2022
Dear Mr. Gurdon, thank you for your feedback. Our apologies if your experience was not you expected. We look forward to welcoming you back to The Tribune Hotel. My best, Marco

10/10 Excellent

InCho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge upstairs was great
Stayed 3 nights in Apr 2022
Response from Marco on 19 Jun 2022
Dear InCho, thank you for taking your time in leaving us your feedback. We are so happy that your overall stay was perfect. My best, Marco

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in Friday last minute March 25th and was provided a room as well as an upgrade. Front desk staff was very Friendly and spoke English well enough. The room was small but very cute, cozy and clean. Nice bathroom. There was strange smell from bathroom 2nd night, but the front desk did everything to please us and make it right. Hotel is exquisite in looks and has a roof top restaurant and bar. The service we received by George at the restaurant was superb. He was such a great waiter, made such a good wine recommendation. Very friendly and attentive. Kudos to the chef, the food was absolutely delicious!! We would stay here again as it is highly recommended and can't beat the price. Five stars! Tom and Vanessa
Stayed 2 nights in Mar 2022
Response from Marco on 19 Jun 2022
Dear Tom, thank you so much for taking the time to leave us such a great rewiev! We hope to see you again in the next future. All the best, Marco

8/10 Good

Anu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service, good food in the hotel restaurant. Only downside was the lighting in the rooms - too dim for my personal preference.
Stayed 3 nights in Feb 2022
Response from Marco on 22 Feb 2022
Dear Anu, thank you very much for taking your time in leaving us your feedback. We are happy to see that your overall stay was good, we are working to improve the lighting systems and we thank you for having brought this up to us. Should you require future assistance do not hesistate to contact us. Sincerely

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Hotels around the world have the most comfortable beds. No where else, not even at home do I recharge so much after sleep! The location was very good and centric. I was upgraded to a very nice room with a balcony and view
Stayed 1 night in Feb 2022
Response from Marco on 11 Feb 2022
Dear Pierre, thank you so very much for taking your time in leaving us your comments. It is such a great pleasure to see that your stay at The Tribune Hotel met your expectation. Every day at The Tribune we strive to make things happen and make our Guests happy. Your feedback will be shared with all the staff and I hope to welcome you back to our property in the near future! Should you require future assistance do not hesitate to contact us. Sincerely.