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Reviews of Leonardo Boutique Hotel Rome Termini

4 out of 5
Leonardo Boutique Hotel Rome Termini
Via Marghera 47 A, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 274 reviews" "
Rating 8 - Good. 68 out of 274 reviews" "
Rating 6 - Okay. 15 out of 274 reviews" "
Rating 4 - Poor. 9 out of 274 reviews" "
Rating 2 - Terrible. 6 out of 274 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 4 nights in Jan 2024
Response from Eleonora on 30 Mar 2024
Dear Ali,thank you very much for your top score review.We hope to welcome you again.Best regards,

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall positive experience! great breakfast & staff are lovely. the rooms are tightly compact, but very practical and a good layout of the room. my one downside is that it is very noisy and the website claims to have soundproof rooms but that is far from it! can hear everything from outside in the street, downstairs in the bar & everything outside in the corridor! but nevertheless i would stay here for a little citybreak in rome again!
Stayed 3 nights in Mar 2024
Response from Eleonora on 13 Mar 2024
Dear Grace,We are thrilled to hear that your overall experience at Leonardo Boutique Hotel Rome Termini was positive. It's wonderful that you enjoyed our breakfast offerings and found our staff lovely.We appreciate your feedback regarding the room size and noise levels. Our historical building indeed presents some challenges in terms of room size and noise insulation. We're sorry for any inconvenience caused and we are always looking for ways to improve.Thank you for your review and we hope to welcome you again for your next city break in Rome.Kind Regards,

8/10 Good

seyedehparastou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super fast. The front desk was really helpful. Our room was little bit small but I didn't mind because most the time we were outside. This property is 5 mins walk to the terminal station and the area is safe. I didn't feel safe to walk other side of the terminal station. so I avoid walking there during night. The last day we actually had breakfast at the hotel. the breakfast was good. In total, I was happy staying at Leonardo hotel and i give them 4 Stars.
Stayed 6 nights in Feb 2024
Response from Anamaria on 5 Mar 2024
Dear Seyedehparastou,Thank you for staying with us and for leaving your review! WE are glad to know that you appreciated the location of our hotel, the helpful staff, and also the breakfast.We hope to welcome you back again for another roman vacation, next time in one bigger room.Kind regards,Anamaria

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Riccardo - Fo Agent on 30 Jan 2024
Dear Akejandro,Thank you leaving your amazing review, we are gald to had a great experience with us in Rome. We hope to welcome you back soon!

4/10 Poor

Michael

Business traveller
Disliked: Staff & service
Mediocre hotel by train station
We booked because of the good reviews but I do not believe the reviews are accurate. We had very large bags and there are seven steps to the lobby with no ramp and no staff to assist. We then check in and meet very unfriendly front desk staff. The door to room was VERY hard to open and we thought the key was not working but was actually just a crappy door. We booked a 3 person room that included a pullout sofa but it was not made up and there were no sheets in the room. Fortunately, the linen closet was just across the hall and much like everything also had a broken door so we helped ourselves to sheets. The sink and shower both drained very slowly so I showered in ankle deep dirty water. At least we were only there for 5 hours before our flight.
Stayed 1 night in Jan 2024
Response from Anamaria on 23 Jan 2024
Dear Michael,Thank you for choosing us for your brief stay in Rome.We are really sorry to know that we did not meet your expectations. Regarding the third bed in the room, we apologize for the inconvenience that we created you. Please be assured that we will forward your comments to the relative heads departments, so we can improve the service. We really hope that you will be back again, next time in a different kind of room and for a better experience with us!Kind regards,Anamaria

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel. Nice rooms close to the train station and restaurants.
Stayed 2 nights in Sep 2023
Response from Riccardo - Front Office Agent on 24 Nov 2023
Dear Rory,It is a pleasure to read your appreciation for our hotel and its convenient location near the station and restaurants. We are pleased that our rooms reflected your expectations and that the overall experience was positive. Your feedback is very valuable to us.Sincerely,

6/10 Okay

Timothy

Stayed 8 nights in Nov 2023
Response from Eleonora on 22 Nov 2023
Dear Timothy,thank you for leaving a score regarding your stay.We hope to welcome you again and meet your expectations.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Excellent location, just 3 short blocks from Termini. Rooms are tight but have all the amenities and some touches with ice lighting. Front staff is very helpful; one even helped me find a great barber shop. Bed was a bit firm for my taste. This was my second time staying here and it’s been great both times.
Stayed 3 nights in Nov 2023
Response from Eleonora on 12 Nov 2023
Dear Dale,thank you for this wonderful review.We are very happy to know that you enjoyed the stay with us.We hope to welcome you soon.Best regards,

10/10 Excellent

giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta ubicado excelentemente, cerca de la termina termini y alrededor tiene muchas opciones para comer
Stayed 4 nights in Oct 2023
Response from Eleonora on 27 Oct 2023
Querida Giselle, muchas gracias para este comentario.Estamos muy felices que le haya gustado su estancia.Esperamos verla pronto.Cordialmente,

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Eleonora on 17 Oct 2023
Dear James,thank you very much for this score.We are happy to know that you enjoyed your stay with us.Best regards,

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricy but well located, comfy and clean!
Place was located within a 5 minute walk of the main train station (Termini) which connected you to all over. Check in was fast and personnel was super friendly, patient and attentive; she spoke perfect English too. The hotel is clean and bed comfortable. The only down size was that the room was very small and that to iron I had to go to the -2 level rather than have an iron in my room.
Stayed 3 nights in Oct 2023
Response from Claudia on 13 Oct 2023
Dear Kevin,Thanks for your wonderful review and feedback. We are delighted to read that you enjoyed your stay with us and that our services were up to your expectations. We would just like to inform you that the iron cannot be used in the rooms as it is prohibited for safety reasons by the current fire prevention regulations.Looking forward to welcoming you back soon in Rome.Kind regards,Claudia

10/10 Excellent

cath

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely modern and stylish hotel in quiet area of Rome with great transport links to all areas. Staff were excellent and professional.
Stayed 4 nights in Sep 2023
Response from Claudia on 8 Oct 2023
Dear Cath,We would like to express our sincere gratitude for taking the time to share your experience with us.We are thrilled to know that you had a pleasant stay at our hotel and that you appreciated our location and as well as the very professional staff.Looking forward to welcome you back in our hotel soon.Kind regards,Claudia

8/10 Good

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near train station
Hotel was very nice. I would have rated it higher but we found the bathroom a bit odd with the frosted glass door. Short walk to the train station. Helpful staff.
Stayed 1 night in Sep 2023
Response from Claudia on 8 Oct 2023
Dear Ami,First of all, thank you for choosing the Leonardo Boutique for your recent stay in Rome. We really appreciate the time you have spent on to write a review about your latest experiences with us.It is lovely to hear that we could meet your expectations in regards of our hotel facilities and that our staff were helpful.Best regards,Claudia

10/10 Excellent

cath

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish well managed hotel in centre of Rome.
Stayed 1 night in Sep 2023
Response from Anamaria on 30 Sept 2023
Dear Cath,Thank you for staying with us and for leaving your nice review!WE are happy to know that you appreciated all of us and we are looking forward to welcoming you back again for another roman vacation!Kind regards,Anamaria

10/10 Excellent

Jose Antonio Alcazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super near everything, public transportation is so esy
Stayed 4 nights in Aug 2023
Response from Anamaria on 19 Aug 2023
Dear Jose,Thank you for staying with us and for leaving your five-stars review!We are glad to know that you appreciated the location of our hotel and we really hope that we will welcome you again soon! See you next time!Kind regards,Anamaria

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2023
Response from Riccardo - Front Office on 11 Jul 2023
Dear Joseph,thank you for your score! We are happy to know that you has a great experience with us in Rome.We are really looking forward to welcoming you back soon!Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place!
Front desk was very welcoming and polite. Lobby/bar area is neatly decorated. Room was very clean and functional. We enjoyed the breakfast and took advantage of the included spa. Walking distance to Termini train station and many restaurants. Helped arrange a taxi for early morning trip to the Airport. Would recommend.
Stayed 2 nights in Jun 2023
Response from Elisa on 28 Jun 2023
Dear guest,Thank you so much for such a fantastic review! We look forward to welcoming you back on your next trip to Rome.Many thanks

10/10 Excellent

Miranda

Stayed 2 nights in Jun 2023
Response from Elisa on 10 Jul 2023
Dear Miranda,Thank you for your precious feedback!We really hope to welcome you soon!

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, staff was personable , would stay there again
Stayed 3 nights in Jun 2023
Response from Anamaria on 16 Jun 2023
Dear Jean,Thank you for staying with us and for leaving your five-stars review!We are over the moon to know that you appreciated all of us and we cannot wait to welcome you back again!Kind regards,Anamaria

10/10 Excellent

Maksym

Stayed 1 night in Jun 2023
Response from Riccardo - Front Office on 3 Jul 2023
Dear Maksym,Thank you for leaving your 5 stars review regarding you recent stay in our Leonardo Boutique Rome Termini. We are happy to see that you appreciated our experience in Rome with us.We are looking forward to welcoming you back soon!

6/10 Okay

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is ok - but definitely not worth the 4 star rating it advertises. Our room was ok - but some of the hotel staff at breakfast were a bit surly and we couldn’t get a drink at the bar on our last night because the staff member was on her mobile!
Stayed 4 nights in May 2023
Response from Anamaria on 5 Jun 2023
Dear Mark,Thank you for staying with us and for leaving your review!We are glad to know that you appreciated our hotel overall, but we are sorry to read that we did not exceed your expectation regarding the F&B services. Please be assured that your comments will be forwarded to the relevant head department, in order to improve always all of our services.We hope to have the opportunity to welcome you back again when you in Rome.Kind regards,

10/10 Excellent

Roger

Stayed 3 nights in May 2023
Response from Elisa on 24 May 2023
Dear Roger,Thank you for your wonderful feedback!We hope to see you again in the near future!Kind Regards

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing unique. Bad breakfast food. Rooms are so small there is no room for two suitcases
Stayed 1 night in May 2023
Response from Elisa on 18 May 2023
Dear Andrew,Thank you for leaving your feedback of your recent experience with us. We are sorry to hear that we did not meet your expectations during your stay. Regarding the size of the room, you could've informed our front-desk and we could've changed promptly the room. Regarding the breakfast we don't understand why you decided to have breakfast even if you didn't like, and it wasn't included in your booking. With reference to your stay, we don't understand why you decided to extend one more night with us. In any case, we remain at your complete disposal in case you need to have more information even for the smoking issue in your room.Kind Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Elisa on 8 May 2023
Dear guest,Thank you for taking the time to leave your impression regarding the stay with us.We hope to see you in the future.

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Elisa on 8 May 2023
Dear Nilsa,Thank you for taking the time to leave your beautiful review.We do hope to welcome you for your next stay in Rome.

4/10 Poor

Feride

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location for transportation is so close. Property bathroom shower drain and sink was not working, overflowing out of shower. There wasn’t power and USB outlets next to bed side. There wasn’t table clock next to bed. Breakfast was okay but missing feta cheese and cream chese. There is no shampoo holder for n the shower. Towel heater was not working.
Stayed 5 nights in Apr 2023
Response from Anamaria on 29 Apr 2023
Dear Feride,Thank you for staying with us and for leaving your review!We hope to welcoming you back again, next time in a bigger room. Best regards,Anamaria

10/10 Excellent

Blagojcho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel 4 min walk from termini and you can use the metro to get around to the famous monuments . Clean and friendly staff . Delicious breakfast. Only thing I was missing was the air conditioner but everything was perfect .
Stayed 3 nights in Apr 2023
Response from Elisa on 29 Apr 2023
Dear Blagojcho,Thank you for taking the time to share your amazing experience about your recent visit to our hotel.We're delighted to hear that you had a comfortable stay with us. It's also wonderful to hear the appreciation about the staff and the breakfast service. We appreciate your feedback and looking forward to welcome you back to our hotel in the future.Kind Regards

10/10 Excellent

MIguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location
Stayed 4 nights in Apr 2023
Response from Anamaria on 20 Apr 2023
Dear Miguel,Thank you for staying with us and for the five-stars rating!We are happy to know that you enjoy your roman holiday, and we hope to welcome you back soon.Kind regards,Anamaria

10/10 Excellent

Luis, Houston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Walking distance from Termini Station which is really convenient. Nice staff and quiet & clean rooms. Will be coming back
Response from Elisa on 11 Apr 2023
Dear Luis,It was a pleasure to welcome you to the Leonardo Boutique Hotel recently and I am so pleased you enjoyed your stay. We look forward to welcoming you back on many more occasions.Warm regards

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 6 nights in Mar 2023
Response from Riccardo - Front office on 2 Apr 2023
Dear Grzegorz, Thank you for leaving your precious feedback,We are delighted to know that you appreciate our Leonardo Boutique Hotel.We are looking forward to welcoming you back soon!Warm Regards,

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location close to the train station. The staff was very helpful with dining recommendations as well as arranging transportation to the airport for our early flight. Cute little bar inside and the rooms were very nice and comfortable. Enjoyed our stay here.
Stayed 4 nights in Mar 2023
Response from Riccardo on 20 Mar 2023
Dear Kelly, thank you for taking time to write this amazing review. We are delighted that you appreciated our staff recommendations as well as our Hotel services as the Bar and our rooms. We are really looking forward to welcoming you back for your future Roman holidays. Kind Regards,Riccardo - Front Ofiice

10/10 Excellent

Phuoc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to come back again and again.
Beautiful hotel, near Rome Central Station. Proffessional staffs
Stayed 2 nights in Mar 2023
Response from Anamaria on 18 Mar 2023
Dear Phuoc,Thank you for staying with us and for sharing your lovely review!We are over the moon to know that we exceeded your expectations and that we have contributed to offer you a memorable holiday.We are looking forward to welcome you back here, for another lovely roman staying.Warm regards,Anamaria

8/10 Good

Daniel

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Anamaria on 27 Feb 2023
Dear Daniel,Thank you for staying with us and for the feedback!We hope to welcome you back again when you in Rome!Kind regards,Anamaria

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel clean quiet & great hot tub
Stayed 1 night in Jan 2023
Response from Anamaria on 30 Jan 2023
Dear Steven,Thank you for staying with us and for leaving your 5stars review!We hope to welcoming you again when you in Rome!Kind regards,Anamaria

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well located.
Enjoyed my stay; the room was confortable and the bathroom modern. Located close to Roma Termini and the subway. There is an option to have breakfast though I prefered to have coffee outside and could have used a little more variety kn the breakfast. The staff was great and we enjoyed our stay.
Stayed 3 nights in Dec 2022
Response from Eleonora on 13 Nov 2023
Dear Jose Fernando,thank you for your review.We are very happy to know that you loved your stay with us.We hope to welcome you again,

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2022

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice design . Accommodating staff . Cute bar . Good breakfast
Response from Anamaria on 14 Nov 2022
Dear Alice,Thank you for staying with us and for your 5 stars review!We are happy to know that you appreciated the design of our hotel and also the kind staff and the F&B services.We hope to welcome you back again when you in Rome.Kind regards,Anamaria

10/10 Excellent

Andrew, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location about 5 minutes from Roma Termini train station. Rooms are clean, comfortable, and quiet. There’s a breakfast and a bar. Hotel has jacuzzi and steam room. Provides shuttle service to the airport. There are no upscale restaurants around, but plenty of places of eat. I would recommend “Bacco Al Pretorio” (about 10 minutes walk from the hotel) for dinner: nice food and friendly staff; “REbasilico” serves nice pizza.
Stayed 9 nights in Oct 2022
Response from Stefano on 1 Nov 2022
Dear Mr Andrew ,Many thanks for your kind review and we hope to be able to have you as guest in our Leonardo Boutique Rome Termini Hotel again in the future.Saluti Stefano

10/10 Excellent

Nitzan

Stayed 3 nights in Oct 2022

10/10 Excellent

Nitzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2022
Response from Anamaria on 30 Oct 2022
Dear Nitzan, Thank you for staying with us and for your 5 stars feedback.We hope to welcome you back soon in our Leonardo Boutique Hotel,Kind regards,Anamaria

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Elisa on 26 Oct 2022
Dear guest,Thank you for your positive feedback!We hope to welcome you in the near future!Best Regards,Elisa

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Anamaria on 19 Oct 2022
Dear Jessica,Thank you for staying with us and for your nice feedback!We hope to welcome you back again when you in Rome. See you next time!Kind regards,Anamaria

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The rooms were very clean, location was great, staff friendly and helpful. We will definitely be back
Stayed 3 nights in Oct 2022
Response from Elisa on 17 Oct 2022
Dear guest,Thank you for staying with us. We really appreciate your positive feedback, and we'll share it with our staff.We hope to welcome you in the near future!Best Regards

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel within a few easy walking blocks of Roma Termini train station which made it a very good hub for us.
Stayed 1 night in Oct 2022
Response from Anamaria on 15 Oct 2022
Dear Carol,Thank you for staying with us and for your nice review! We are verry happy to know that you enjoyed everything in our Leonardo Boutique Rome Termini.We hope to have the opportunity to welcome back you again soon!Kind regards,Anamaria

10/10 Excellent

Silvio

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility. Staffs are great. Clean and convenient location
Stayed 2 nights in Oct 2022
Response from Anamaria on 15 Oct 2022
Dear Josephine,Thank you for staying with us and for your 5 stars review! We are verry happy to know that you enjoyed everything in our Leonardo Boutique Rome Termini.We hope to have the opportunity to welcome back you again soon!Kind regards,Anamaria

8/10 Good

Alexander

Stayed 1 night in Oct 2022

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely (albeit small) room with a huge balcony. It was great sitting out there in the evenings.
Stayed 3 nights in Sep 2022
Response from Anamaria on 15 Oct 2022
Dear Joanne,Thank you for staying with us and for your lovely review! We are verry happy to know that you enjoyed everything in our Leonardo Boutique Rome Termini.We hope to have the opportunity to welcome back you again soon!Kind regards,Anamaria

8/10 Good

Jorge E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ubication, nice hotel
The hotel is good, the breakfast is enough but the breakfast lounge very small, sometimes you need to stay outside and it was cold. All days the toilet draining water they couldn´t resolve it in 4 nigths
Stayed 4 nights in Sep 2022
Response from Elisa on 29 Sept 2022
Dear Jorge,First of all, thank you for your precious feedback. It's great to see you enjoyed the breakfast and in general the hotel.We're sorry to hear about the problem with the toilet. We can assure you this is very out of the ordinary, as we usually fix the problem once reported from the guest.We hope you will give us the opportunity to welcome you a second time! All the best, Elisa