Dear Kristin,It was a pleasure hosting you at Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Kind Regards,Angela TulinGeneral Manager

Dear Susan,Thank you for your review and for giving Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Kind Regards,Angela TulinGeneral Manager

Dear Stephanie,Thank you for your great review and for giving us a perfect rating! We are delighted the high standards of cleanliness we adhere to were reflected in your stay, and we appreciate you mentioning them to your fellow travelers. It was a pleasure having you here, and we hope you return soon!Kind Regards,Angela TulinGeneral Manager

Dear Scott,Thank you for choosing Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, and sharing your lovely five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.Kind Regards,Sidney CooperGeneral Manager

Dear Paula,Learning that we exceeded your expectations has made our day! We're thrilled Justin's hospitality left a memorable impression on you, and we'll be sure to share your compliments with him. Receiving recognition for our immaculate accommodations and delicious breakfast offerings is always appreciated as well. Thank you for your glowing review and perfect rating, and we hope you return soon!Kind Regards,Sidney CooperGeneral Manager

Dear Shae,Thank you for taking the time to provide your feedback regarding your stay. It saddens us to hear that what you experienced was not the stay deserved. The issues regarding the pool, bathroom fan, room key, and breakfast will be addressed with the appropriate teams. Our team will determine what may have occurred during your visit and ensure it is not repeated. We hope you will consider staying with us again so we can provide the service you deserve.Kind Regards,Sidney CooperGeneral Manager

Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on areas where we could improve has been noted. We will discuss this as a team to enhance the experience for future guests. Additionally, we appreciate your compliments on our complimentary breakfast. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs.Kind Regards,Sidney CooperGeneral Manager

Dear David, Thank you for choosing to stay with us at Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel. While we are glad to learn you enjoyed your stay, we understand that there was still some left to be desired. Rest assured, we will be sure to discuss your comments internally, as we are always looking to improve our guest experience.Kind Regards,Sidney CooperGeneral Manager

Dear Doug,We know there's no better way to start a busy day than with a great breakfast, so we are thrilled you were impressed. Thank you for choosing Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, and for sharing your lovely review. We hope to have the pleasure of welcoming you back again soon.Kind Regards,Sidney CooperGeneral Manager

Dear Justin,Thank you for your kind review and perfect rating. It was truly a pleasure having you as our guest, and we hope you return soon!Kind Regards,Sidney CooperGeneral Manager

Dear Kyle,Thank you for your feedback. We're happy to see aspects of your stay were pleasant, and we apologize for any inconvenience with the hot tub. Your patience is appreciated. The next time you're in the area, please come see us again.Kind Regards,Mindy GardnerGeneral Manager

Dear James,Thank you for your great review and for giving us a perfect rating! It's wonderful to know our hospitable front desk agent left a memorable impression on you. Take care, and we hope you return the next time you visit Salt Lake City!Kind Regards,Mindy GardnerGeneral Manager

Dear Joanna,From our comfortable accommodations to our convenient location, we're so happy to know that you enjoyed everything about your visit. The next time you visit the area, we hope you will keep us in mind for all your lodging needs. Kind Regards,Mindy GardnerGeneral Manager

Dear Kamran,Thank you for choosing Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, and for sharing your review. While we are happy you enjoyed your stay overall, we are sorry you were disappointed with breakfast. We will be sure to review your concerns with our food services team and look forward to welcoming you back and impressing you further.Kind Regards,Mindy GardnerGeneral Manager

Dear Ottumn,It sounds like your experience with breakfast offerings didn't meet your expectations, and we're sorry to hear that. Your feedback is crucial in helping us improve, and we'll take your comments into consideration. Thank you for sharing your thoughts, and we hope to have the opportunity to impress you with improvements on your next visit.Kind Regards,Mindy GardnerGeneral Manager

Dear Joanna,We're pleased you experienced an efficient check-in process and enjoyed our well-kept accommodations. Your satisfaction is our top priority, and we're glad to have met your expectations. It would be a pleasure to welcome you back to Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, for another pleasant stay.Kind Regards,Mindy GardnerGeneral Manager

Dear Yahia,Thank you for reaching out to us. We understand you were looking forward to enjoying our jacuzzi and hot tub, and are truly sorry they were unavailable at the time. Our maintenance team will address that, and they'll also check our pool temperature. That said, we're glad our tasty breakfast and surrounding area were satisfactory. Your input is appreciated and we hope for a chance to make your next visit a better one.Kind Regards,Mindy GardnerGeneral Manager

Dear Luis,Thank you for being our guest at Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, and for sharing your short, yet sweet review. We are delighted you enjoyed your stay and look forward to welcoming you back for another five-star experience.Kind Regards,Mindy GardnerGeneral Manager

Dear Michele,Your perfect rating is greatly appreciated. We're so happy to know that our clean accommodations and tasty breakfast left a positive impression on you! While we cannot control the surrounding area, please know that the safety of our guests is our highest priority, and we encourage our guests to reach out to our front desk if they have any concerns. Despite this, we hope you will come back to stay with us again in the future; we're confident we can deliver another great stay. Kind Regards,Mindy GardnerGeneral Manager

Dear Lisa,Thank you so much for choosing to stay with us at Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our pristine accommodations and convenient location were some of the highlights of your trip. The pleasure was all ours, and we hope to welcome you back in the future.Kind Regards,Mindy GardnerGeneral Manager

Dear Nikiera,Thank you for staying with us and for your feedback regarding our comfortable accommodations, helpful staff, and great breakfast. We apologize for any inconvenience caused by the hot tub being out of order and for not notifying you in advance. It's wonderful to know that you still enjoy your stay with us and would consider returning. We look forward to welcoming you back to Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel, and providing you with an even better experience.Kind Regards,Mindy GardnerGeneral Manager

Dear Cathy,We sincerely appreciate your review! While we hope your stay was pleasant overall, we're sorry to hear about your disappointment with our breakfast offerings. We'll keep this feedback in mind for the future. Thank you, and we look forward to your next visit.Kind Regards,Mindy GardnerGeneral Manager

Dear Kevin,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for any inconvenience caused by our policies. Your feedback regarding our breakfast offerings will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you as our guest, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Kind Regards,Mindy GardnerGeneral Manager

Dear Lena,Thank you for visiting Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel. We're pleased you had such a great stay that you took the time to share this review. Our team hopes you return soon!Kind Regards,Mindy GardnerGeneral Manager

Dear Lynn,Providing our guests with a home away from home is exactly what we aim for, so we're happy to know that our team hit the mark with you! Thank you so much for the perfect rating, and we hope to see you again soon. Kind Regards,Mindy GardnerGeneral Manager

Dear Gary,Our prime location is certainly one reason guests continue to count on Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel. With so much to do nearby, we hope you had a blast checking it all out. We can't wait to welcome you back again soon. Kind Regards,Mindy GardnerGeneral Manager

Dear Russell,It was our pleasure to provide you with convenient, comfortable accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Holiday Inn Express & Suites Salt Lake City South - Murray, an IHG Hotel!Kind Regards,Mindy GardnerGeneral Manager

Dear Wendy, Thank you for taking a moment to leave a review. We're pleased to note that our hospitable team and the high standards of cleanliness we adhere to left a memorable impression on you, though we regret that you were not fully satisfied with your stay. Your comments regarding late-night disturbances have been noted, and we'll be sure to determine ways of improving our guest experience in this respect. It was a pleasure having you as our guest, and we hope you return soon. Kind Regards,Mindy GardnerGeneral Manager