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Reviews of City Center Inn & Suites

2 out of 5
City Center Inn & Suites
240 7th Street, San Francisco, CA

Reviews

6.8
Rating 10 - Excellent. 157 out of 703 reviews" "
Rating 8 - Good. 220 out of 703 reviews" "
Rating 6 - Okay. 142 out of 703 reviews" "
Rating 4 - Poor. 103 out of 703 reviews" "
Rating 2 - Terrible. 81 out of 703 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and professional. Not the best area, but I can recommend City Center if you need to stay around SoMa/Folsom for whatever reason
Stayed 10 nights in Mar 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Toju

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and convinient, if arriving not too late, there will be parking available.
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Feb 2024

10/10 Excellent

Federico

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Gricelda, Napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Padmini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Ely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ely, Santa Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ely, Santa Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Not bad, reasonably priced. Indoor parking was convenient. Elevators not working and the stairs were a bit of a pain carrying luggage.
Stayed 1 night in Oct 2023

4/10 Poor

Annadine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read the fine print. Not worth the stay
The room itself wasn't bad. I was charged $30 for having an extra car. There was no breakfast and it said there was. The elevator was broken. It said room service and there was none.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Luiz Antonio

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023

8/10 Good

vergie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good so far, i like plants outside the hotel, the parking lot is safe, it was only 10 minutes to UCSF, wonderful customer service..will definitely come back again..
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Thank you for staying with us!

6/10 Okay

Dania, Bremerton

Travelled with partner
Liked: Cleanliness, staff & service
The staff was nice and very patient. The hotel is a bit outdated but great for the price. We did enjoy our stay overall.
Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Thank you for staying with us!

4/10 Poor

lisa-, Severn Bridge

Disliked: Staff & service
Property was not bad …area unsafe for travellers Many homeless and drugs …unsafe at night Changed for soiled sheet in the room
Stayed 2 nights in Sep 2023
Response from Manager on 26 Oct 2023
We apologize for the inconvenience caused upon you during your stay.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Thank you for staying with us!

10/10 Excellent

Cathe

Stayed 1 night in Oct 2023
Response from Manager on 17 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Itzel, Madera

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little small, but I was very impressed that not anyone could just walk in as the entrance had a door.
Stayed 2 nights in Sep 2023
Response from Manager on 4 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

koren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the reviews lead me to believe
Overall we had a nice stay. The room was clean and updated. We appreciate that the parking was enclosed and monitored. The walking area was a smidge sketchy but we had no issues. They are sticklers about their rules and checkout being NLT 11AM. The continental breakfast wasn’t a breakfast at all. Just coffee and a store bought pastry. But overall the stay was what we needed.
Bathroom
King
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect basic stay
Came to stay for one night on a business trip. Hotel is almost a motel. It's set back from the street but does have an open courtyard with rooms facing inward. Very relaxed. Staff very friendly and down to earth. This is a simple hotel, room was very clean and quiet, did what I needed. I especially appreciated the coffee machine had some solid, real coffee cups. A nice little detail waking up (instead of the typical paper/styrofoam). If you're looking for a no-frills decent place to sleep on a budget, this will do. Internet was a bit flaky but my hotspot worked fine at the location. I didn't expect breakfast to be included -- it was a pretty weak breakfast (packaged danishes, juice and coffee) but given the room rates I can't complain. A very nice coffee shop is 2 doors down with more substantial fare.
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 4 nights in Sep 2023
Response from Manager on 3 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet oasis in an urban sea
The place was amazingly clean, tidy, secure, and quiet for the neighborhood. It was like a little enclave in the middle of chaos. The bed could have been more comfortable however.
Stayed 3 nights in Sep 2023
Response from Manager on 3 Oct 2023
Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 13 Sept 2023
Thank You for the feedback!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
This was a little hidden gem. Room was clean and spacious and the bed was comfortable.
Stayed 5 nights in Aug 2023
Response from Manager on 6 Sept 2023
Thank you for staying with us! Hope to see you again soon.

8/10 Good

Laura, Whitethorn

Liked: Property conditions & facilities
Very quiet! Parking lot had garage door. Clean. Close to Oracle Arena or UCSF China Basin or Mission Bay. Only issue was the WiFi was spotty in our room.
Stayed 2 nights in Aug 2023
Response from Manager on 3 Sept 2023
Thank you for staying with us!

6/10 Okay

Sam

Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Thank You for staying with us!

10/10 Excellent

Falko

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room. Many homeless people in this area around here.
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Thank you for your feedback. It helps us a long way!

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Manager on 11 Aug 2023
Thank you for your feedback. It helps us a long way!

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t stay here until neighborhood improves.
Reviews on which we based this choice were good. But the neighborhood is in the midst of homeless encampments. Although the room had two twin beds, as requested, it was tiny, with no frig or microwave. When we requested an upgrade, we did receive another room, but after we moved, it turned out that it was not available for the 3 nights we needed. The third choice was great, with a separate living room and two separate bedrooms. Thus, the service by staff to accomodate our requestts was very good.
Stayed 3 nights in Jul 2023
Response from Front Desk on 1 Aug 2023
We apologize for the inconvenience caused upon you during your stay.

8/10 Good

Dana, Lakeside

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This location was inexpensive compared to everything else in the area. It is a good location if you are going to an event at Oracle Park. It is an easy 1.2 mile walk. Straight up Folsom, make a right on 3rd. I specifically chose this hotel because it has secured parking garage. The chances are high you will have a break-in if you have to park on the street in this area. The rooms were clean and basic. Noise minimal. Non-smoking property. Front staff, 2 guys, are great! Just a block away there are a lot of homeless milling about. They didn't bother us but if you walk that direction you have the smell, trash, number of homeless. There are a couple restaurants in walking distance going through this area but it wasn't a big deal. I don't think I would walk in that direction by myself as a female. Although I never felt unsafe. They are in the opposite direction of Oracle Park. There are a few restaurants in the area. There is a coffee joint a half block away. Extreme Pizza close by. Joyride Detroit style pizza was SUPER good. There are a couple locations but the closest one is easily accessible on top of a museum or something like that. Outdoor stairs to get to it. Large indian restaurant on Folsom and 3rd. It was DELICIOUS! Another very good breakfast place is The Bite. All are close by. I recommend this hotel if you aren't picky. I would stay again for Oracle Park event.
Stayed 2 nights in Jul 2023
Response from Front Desk Manager on 30 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Fatima

Stayed 1 night in Jul 2023
Response from Front Desk on 1 Aug 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Guillermo

Stayed 1 night in Jul 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Nery

Stayed 3 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

8/10 Good

Nicole

Stayed 1 night in Jun 2023
Response from Front Desk on 17 Jul 2023
Thank you for your feedback. It helps us a long way!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the secure inside parking main reason for staying here. I didn’t like that the elevator was still out of order when we stayed there in June 2021!
Stayed 2 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

2/10 Terrible

Nalleli

Stayed 1 night in Jun 2023
Response from Front Desk on 17 Jul 2023
Thank you for your feedback. Please let us know where we can improve!

4/10 Poor

Jorge

Stayed 3 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. Please let us know where we can improve!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Armando

Stayed 3 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

8/10 Good

Dan

Stayed 1 night in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

8/10 Good

Dai

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was nice enough for the location and price point, and the folks at the front desk were very nice. The area around 7th and Market has deteriorated significantly since last time I visited the city. There were several groups of very loud people who were just talking and shouting inside the common areas a couple nights very late, after 3am.
Stayed 3 nights in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is not in the best neighborhood but it feels secure and safe inside.
Stayed 1 night in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best "economy" place I've stayed at in SF
I'm glad I discovered this place. Will come back. Very economical and with free parking to boot! Nothing spectacular but clean. We only came to go to Giant's game. Didn't want to drive home right after night game so we booked this. More than filled the bill. For a day game this place would be ideal. Only a 25 minute walk to Oracle.
Stayed 1 night in Jun 2023
Response from Front Desk on 13 Jul 2023
Thank you for your feedback. It helps us a long way!