I was in shock after checking in and being in the room for just one hour. It almost felt like I was at a motel. For the price I paid for one room for one night, you’d expect there would be a little bit more offered than just a bed to sleep in. The number one thing that made this stay awful was the food situation. They do not have room service, which is fine. I was told I could order food from the RESTAURANT downstairs and order takeout and pick it up myself. There was no menu for this restaurant anywhere. When I call front desk to ask about it, he says “I can connect you to a waiter and he can let you know what they have but it’s only bar food”. So it’s not a restaurant and I can’t see a menu before ordering? There’s also absolutely nothing in the mini-bar. The fridge was completely empty.
The bathroom has a couple towels and shampoo and conditioner, there’s not even any body soap. They only had “bath gel” but there is no bathtub. I had to call and ask for a robe and what they brought was a joke. It was paper thin, felt like I was wearing a wind breaker and it smelled like it came straight from a hair salon.
Valet is $75 (they don’t mention the tax so it comes out to $85) and there’s a bunch of fees as well. No idea why there are fees since absolutely nothing is included. The door is paper thin and you hear everything outside, especially the staff yelling to each other. There’s also a lot of street noise but that was expected.
I’m just very disappointed with the experience