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Reviews of Parc 55 San Francisco - A Hilton Hotel

4 out of 5
Parc 55 San Francisco - A Hilton Hotel
55 Cyril Magnin St, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1006 reviews" "
Rating 8 - Good. 235 out of 1006 reviews" "
Rating 6 - Okay. 104 out of 1006 reviews" "
Rating 4 - Poor. 48 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the from room was spectacular.
Stayed 1 night in Apr 2024

10/10 Excellent

L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for the Theater district. Our check-in was very slow but everything else was wonderful. The area around the property is very homeless but that is not the fault of the hotel. We would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle Natasha Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and helpful, my niece actually had an accident and fell and sprained her ankle and the staff was accommodating meeting us with a wheelchair and bringing her to the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff who checks u in was very sweet
Stayed 1 night in Mar 2024

10/10 Excellent

Shamsher, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Pablo Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
First time and I will come back again 🙌🙏
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check out process was easy. We had no wait. It’s close to many things in the city, but the streets further north aren’t that nice/can be dangerous. We had no issues and the room was nice and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

nora, danville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing but the surrounding area was very unsafe. I believe this was once a very nice area but unfortunately the area outside the property is chaos on two sides.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Daniel on 25 Mar 2024
Thank you for taking the time to rate your experience with us. We appreciate your business and feedback. If there is anything we can do to make it right with you, please don't hesitate to let us know.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Karl William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ease with the staff and not the 1st or last time I’ll be staying @this property! Amazing views also ! Thanks again
Stayed 2 nights in Mar 2024

10/10 Excellent

Nabaz

Stayed 1 night in Feb 2024

6/10 Okay

Marcus

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Our executive suite was sparce with only one tv, and not close to sitting areas. Windows (in both room and 55 restaurant) were dirty. Service in restaurant very slow, yet quality of breakfast food was great. Overall, too expensive!
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 4 nights in Mar 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Office Manager on Duty on 9 Mar 2024
Hello Ms. Kelly, We are sorry to hear that your stay was unsatisfactory. Your feedback is very important to us and will be sure to address this to the appropriate department. If you have any plans to come back in the future, please reach out to one of the Managers so we can ensure to enhance your stay.

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to start of the cable car. Not happy with the holding bond which is just taken without explanation!
Stayed 2 nights in Mar 2024

8/10 Good

Perla J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, vallet did take a little long but other than that such a great stay
Stayed 1 night in Mar 2024

8/10 Good

Daniel John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff was amazing. The area around the hotel not so nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything

10/10 Excellent

Dianne

Stayed 2 nights in Feb 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was extremely nice for a fair price, had an amazing stay and all staff were so kind and helpful! Would definitely recommend coming here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

dwain, Lincoln

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Charis Ming Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Dilip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, good staff. On site restaurant & bar were better than average for a mainstream hotel. Location was decent for walking around esp close to Union Square, trolley, and if making longer walk to downtown or towards Fisherman's Wharf but definitely close to some very visible homelessness on the west side (toward The Tenderloin). Hotel rooms are dated. But clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Reighland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities
Parking very expensive 85$ per day 😦
Stayed 2 nights in Jan 2024

6/10 Okay

Atsushi

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Milli - Manager on Duty on 2 Feb 2024
Thank you for the wonderful feedback and we hope to see you again soon.

10/10 Excellent

Prince

Stayed 1 night in Jan 2024

10/10 Excellent

Mark, Highland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the most efficient elevator system I have seen. The room was large, comfortable, well decorated. The entire hotel was clean and well kept. It is a fine hotel that has found a way to work despite a challenging neighborhood where, for too many, the streets have become their home.
Stayed 4 nights in Jan 2024

8/10 Good

Maarten

Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jennifer L.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs to spend some money in the rooms. The entrance and reception area are very nice and appeared to be recently updated. The room was not up to standard for a Hilton or a $200 a night room. The shower was very slow to drain resulting in a bath while showering. The grout was dark in spots and appeared to be dirty or mold. The pull out sofa was awful and appeared to be very old. The mattress sagged and the springs could be felt. The extra blanket provided had a hole in it.
Stayed 1 night in Jan 2024

10/10 Excellent

daniel

Travelled with partner
The only problem I encounter was your parking cost way too high couldn’t park down the street it was raining. If you want to bring people back cost
Stayed 2 nights in Jan 2024

10/10 Excellent

maykel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable and the restaurant was very good. Also a great location and very affordable
Stayed 4 nights in Jan 2024

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Loreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2024

10/10 Excellent

Basia

Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Liked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
After reading the reviews I wasn’t too sure what to expect but can say I was satisfied with our stay. Stayed here with a family of 5, our suite provided enough room for everyone to stretch out & relax. The sofa bed mattress was pretty thin but totally fine for the kids to use. Only wish the beds were a queen size instead of double. But I would stay again.
Stayed 1 night in Dec 2023