Suite, 1 King Bed, Non Smoking

Reviews of Super 8 by Wyndham San Francisco/Union Square Area

2 out of 5
Super 8 by Wyndham San Francisco/Union Square Area
415 O'Farrell Street, San Francisco, CA

Reviews

6.6
Rating 10 - Excellent. 92 out of 1001 reviews" "
Rating 8 - Good. 355 out of 1001 reviews" "
Rating 6 - Okay. 353 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 is a gem for a budget-conscious business traveler. Located by Union Square near a Hilton and other hotel chains, this place gives you everything you need for a fraction of the cost: clean room, updated bathrooms, work area and easy to navigate wi-fi. Very friendly and responsive staff. Breakfast (no hot foods). Rooms are small, so not ideal for families. 4 blocks from a BART Station.
Stayed 1 night in Mar 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Gym
Stayed 2 nights in Feb 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alfred, Vacaville

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Arthur, Santa Monica

Stayed 4 nights in Jan 2024

6/10 Okay

Vi-Khanh

Stayed 3 nights in Jan 2024

8/10 Good

Key, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located with proximity to restaurants and publication transportations. The breakfast is decent and the room is warm and comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Venkata Ramanaji, Foxboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Zhifang, Glen Allen

Stayed 1 night in Dec 2023

8/10 Good

Rosebella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Bathroom is clean and big. Hallway smell is a little bit off
Stayed 1 night in Dec 2023

10/10 Excellent

Bernardus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy, but a bit small however, is still worth your money for a couple of nights.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations. I will definitely book this wonderful hotel again.
Stayed 3 nights in Nov 2023

6/10 Okay

Murray

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel provided the promised amenities but not the NECESSITIES. 1. The room was ridiculously small. 2. There was no chest of drawers. 3. There wasn't even anywhere to hang clothes. 4. There wasn't even a toilet paper hanger! 5. There was barely any hot water. The hotel is in a seedy if not unsafe area. However, it is very central. The staff were very nice and attentive. The breakfast was ok. All in all, the room was extremely overpriced for what it provided.
Stayed 4 nights in Nov 2023

8/10 Good

Key, Steilacoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cozy and the staff are very friendly.
Stayed 2 nights in Nov 2023

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the price was great. The only thing that takes away from the property is the fact that San Francisco center has a homeless problem.
Stayed 1 night in Oct 2023
Response from -Harry, Super 8 Union Square San Francisco on 29 Oct 2023
Greetings of the day Barbara ! Thank you very much for your amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, and we are glad to know that the location was to your expectations. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2023
Response from -Harry, Super 8 Union Square San Francisco on 29 Oct 2023
Greetings of the day ! Thank you very much for your amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, and we are glad to know that the location was to your expectations. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always!

8/10 Good

Livia

Liked: Cleanliness, staff & service
Pros: Really appreciate the option of having a hotel that's relatively budget-friendly near a popular area of San Francisco (Union Square), with 24/7 front desk, luggage storage, and breakfast included. The air conditioning worked in the room, Washroom was spacious and recently renovated. Daily house cleaning. Cons: No in-room safe. The King bedroom that I had was small relative to the size of the bed. The washroom was 2/3 the size of the bedroom area (would've preferred more bedroom space and slightly smaller washroom). Breakfast room was small and windowless. Breakfast consists mostly of highly processed carbs like bagels, bread, and cereal. No meat and no oatmeal options. Breakfast open between 7am-9am 2-hour window (which is fine because there's not much to eat and you don't want to spend too much time in that breakfast room anyway). Despite cons, still rating 4 out of 5 because those are more nitpicky comments rather than deal-breakers.
Stayed 2 nights in Sep 2023
Response from Harry on 6 Oct 2023
Greetings of the day Livia ! Thank you very much for an amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, we do appreciate your feedback. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always! -Harry , Super 8 Union Square San Francisco.

8/10 Good

Riva

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from -Harry, Super 8 Union Square San Francisco on 6 Oct 2023
Greetings of the day Riva ! Thank you very much for an amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always!

8/10 Good

Andres

Stayed 3 nights in Sep 2023
Response from Mike on 19 Sept 2023
Thanks for your feedback. We really appreciate it.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Harry on 1 Aug 2023
Greetings of the day Laura ! Thank you very much for an amazing 10/10 review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, and we are glad that we were able to meet your expectations in all areas. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always! -Harry, Super 8 Union Square San Francisco

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff.
Stayed 4 nights in Jul 2023
Response from Harry on 1 Aug 2023
Greetings of the day Scott ! Thank you very much for an amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, and we are glad that we were able to meet your expectations in all areas. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always! -Harry, Super 8 Union Square San Francisco

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and a great value!
Stayed 4 nights in Jul 2023
Response from Mike on 25 Jul 2023
Greetings of the day Mr. Andrew! Thank you very much for an amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere, and we are glad that we were able to meet your expectations in all areas. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always! - Super 8 Union Square San Francisco

8/10 Good

Paul

Stayed 2 nights in Jun 2023
Response from Mike on 25 Jul 2023
Greetings of the day Mr. Paul! Thank you very much for an amazing review of your recent stay at Super 8 Union Square. Your feedback is extremely valuable to us as we strive to improve with each review. In taking great care of our charming property, our main priority is to be able to offer a very well-organized and comfortable atmosphere. We would be honored to host you again and please extend this invitation to your friends and family. We hope to become your home away from home! Pleasure Always! - Super 8 Union Square San Francisco

2/10 Terrible

Ryan

Stayed 1 night in Jun 2023
Response from Team Super 8 on 10 Jul 2023
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and close to everything to get something to eat, grocery and shopping place. All the staff are awesome. Housekeeping are coming everyday to clean our room. All receptionists are friendly and accommodating. We enjoyed the continental breakfast overall it was a great stay! Thank you. Our visit to San Francisco was one of our best family vacation.
Response from Harry on 18 Jun 2023
Thanks for staying with us. We really appreciate your feedback!

10/10 Excellent

Duster

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Powell Bart Station
Stayed 1 night in May 2023
Response from Harry on 14 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício.
Tudo estava muito bom, o hotel é muito bem localizado, próximo a lojas, restaurantes e transporte público para as atrações, apesar do quarto ser pequeno estava tudo em perfeita condições, muito limpo a cama excelente, o banho maravilhoso, tivemos limpeza no quarto todos os dias, só faltou um armário para pendurar as roupas, amamos o hotel!!! O café da manhã era básico porém estava justo.
Stayed 4 nights in May 2023
Response from Harry on 14 Jun 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
It was ok
It was okay the guy in front desk was nice to us
Stayed 1 night in Apr 2023
Response from Harry on 7 May 2023
Hi Elizabeth Hallisy , Thanks for your wonderful review. We at Super8, Union Square really appreciate it. We hope to see you soon. - Harry Best regards, Super 8 by Wyndham San Francisco/Union Square Area

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay close to union square
The front desk person he's very nice, bed is very comfortable we love it, and they have a little something for breakfasts it’s nice that they provided little something for people… I would say for the price I will recommend this place to others ..
Stayed 1 night in Apr 2023
Response from Harry on 29 Apr 2023
Hi , Thanks for your wonderful review. We at Super8, Union Square really appreciate it. We hope to see you soon. - Harry Best regards, Super 8 by Wyndham San Francisco/Union Square Area

10/10 Excellent

audrey

Stayed 1 night in Feb 2023
Response from Harry on 21 Mar 2023
Hi Audrey, Thanks for your wonderful review. We at Super8, Union Square really appreciate it. We hope to see you soon. Best regards, Super 8 by Wyndham San Francisco/Union Square Area

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and clearly there to be of service to guests.
Stayed 5 nights in Jan 2023
Response from Super 8 Union square on 3 Mar 2023
Hi Douglas Thanks for your review. We at Super8,Union Square really appreciate it. Regards.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice closed to everything. Just like most of SFO the homeless problem is everywhere. No matter how expensive the hotel is.
Stayed 3 nights in Nov 2022
Response from Harry on 14 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ABHISHEK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wvery thing
Stayed 1 night in Nov 2022
Response from Super 8 Union square on 3 Mar 2023
Thanks for your wonderful review. We at super 8 Union Square really appreciate it. Hope to see you again soon.

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had wished the breakfast included some sort of protein, it was mostly yogurt, bread, fruit, and some coffee. All around though, great place to stay with very friendly staff. I would stay again.
Stayed 2 nights in Nov 2022
Response from Super 8 Union square on 3 Mar 2023
Thanks for your wonderful review. We at super 8 Union Square really appreciate it. Hope to see you again soon.

8/10 Good

Petra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, the room was freshly refurbished, and the breakfast was good - exceeded my expectations
Response from Team Super 8 on 3 Mar 2023
Thanks for your wonderful review. We at super 8 Union Square really appreciate it. Hope to see you again soon.

8/10 Good

Myriam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Honestly, after reading the reviews I got scared. I have to say it really wasn’t as bad as the reviews I saw said. There are homeless people just like in any big city, especially downtown. We were two young women and, as long as you don’t walk towards your left when going out the door, you’ll be okay. Maybe the reviews were from people that are not used to big cities but I honestly thought it was the same as any downtown part of any big city. Staff is super friendly, rooms are clean (we had a suite so i dont know about regular rooms). Only downsides are the bar next door will have loud music through the night on friday/saturday and wifi was slow and difficult to use at times. That being said, it didn’t bother me that much, so I didn’t notify the front desk. Overall, I thought it was a good stay for the price
Stayed 7 nights in Sep 2022
Response from Mack Khan on 28 Oct 2022
Thanks for the wonderful review Miss. Myriam. We at Super 8, Union Square really appreciate it. We hope to see you soon in the future. Kind regards. Mack Khan.

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/manager,Mack, treated us like family. The night guy Jerry was very welcoming also. The two of us were very comfortable. The room was a bit small but absolutely spotless, had a fridge and coffee maker. So glad to have found his hidden gem.
Stayed 2 nights in Sep 2022
Response from Mack Khan on 26 Oct 2022
Thanks for your wonderful review. We at super 8 Union Square really appreciate it. Hope to see you again soon. Kind regards. Mack Khan.

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities
I got a modern room with a good bed and strong shower. Having breakfast included is a good deal.
Stayed 6 nights in Sep 2022
Response from Mack Khan on 1 Nov 2022
Thanks for your review. We at Super 8, Union Square, San Francisco appreciate it. We hope to see you soon. Kind regards. Mack Khan.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Eviroment
Stayed 3 nights in Sep 2022
Response from Mack Khan on 1 Nov 2022
Thanks for your review. We at Super 8, Union Square, San Francisco appreciate it. We hope to see you soon. Kind regards. Mack Khan.

8/10 Good

Brenda

Travelled with family
Liked: Staff & service, property conditions & facilities
The beds were too high struggled to get into bed.Staff were fine but how would you react if you were told not to turn left when you go out of the hotel!!!
Stayed 5 nights in Sep 2022
Response from Mack Khan on 1 Nov 2022
Thanks for your review. We at Super 8, Union Square, San Francisco appreciate it. We will look into the matter of the high beds and find a solution.We hope to see you soon. Kind regards. Mack Khan.

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2022
Response from Mack Khan on 1 Nov 2022
Thanks for your review. We at Super 8, Union Square, San Francisco appreciate it. We hope to see you soon. Kind regards. Mack Khan.

10/10 Excellent

Yehudith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience staying at super 8 union square in San Francisco. It was right in the center of town, clean and comfortable, but most of all the atmosphere and attitude of the employees were what really made our stay so fantastic. Their efforts to meet our every need (and we were prepping for Burning Man - so we had a lot of needs! And asked for help more than once), always with a smile, a tip was incredible. This might be the most hospitable place we have ever stayed, we truly felt at home ❤️
Stayed 1 night in Sep 2022
Response from Mack Khan on 1 Nov 2022
Thanks for your review. We at Super 8, Union Square, San Francisco appreciate it. We hope to see you soon. Kind regards. Mack Khan.

10/10 Excellent

Ola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There can be a problem with parking but except that everything is ok!
Stayed 1 night in Sep 2022
Response from Mack Khan on 9 Sept 2022
Thanks Ola for the 5 star review. We at Super 8, san Francisco, O'Farrell street are happy that you enjoyed your stay.

10/10 Excellent

Peter, Wallisellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Were sble to check out later.
Stayed 2 nights in Sep 2022
Response from Mack Khan on 8 Sept 2022
The team here at Super 8 San Francisco, O'Farrell Street is thrilled to receive such great rating, thank you Peter.

6/10 Okay

Milan

Travelled with family
Liked: Staff & service
What a weird room, never seen like this before, one door from outside going to the room where there is two twin bed, other door from outside goes to small room with couch and small fridge and between two room there is bathroom 🚽
Stayed 4 nights in Aug 2022
Response from Team Super 8 on 24 Aug 2022
Thank you for your feedback ,your feedback is important to us. Looking forward to have you again .

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A couple of distractions.
Check-in was easy and friendly. The room was good and the bed wonderful. The TV did not work and the attendant came up to get it working. It worked on about 5 channels only. Internet quit working for about an hour, but eventually came back. Wonderful hot water!
Stayed 1 night in Jul 2022
Response from Team Super 8 on 24 Aug 2022
Thank you for your feed back ,looking forward to have you again .

2/10 Terrible

Adil

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is poor The hotel smellY
Stayed 2 nights in Jul 2022
Response from Team Super 8 on 24 Aug 2022
Thank you for choosing super 8 ,your feedback is important .Would surely look into the same .

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quit
Stayed 1 night in Jul 2022
Response from Team Super 8 on 24 Aug 2022
Thank you for choosing super8 .Your feedback is important to us.Looking forward to serve you again

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this Hotel . Was surprised how nice the room was, and how big the bathroom was. The room was comfortable and clean. the staff were so nice and helpful. the only negative was the bed being so high off the ground. It was hard to get in and out. the hotel was in a great location close to everything We will stay here again
Stayed 1 night in Jun 2022
Response from Team Super 8 on 24 Aug 2022
Thank you for choosing super8 ,your feedback is important to us.Looking forward to serve you again .