Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Anantara Al Jabal Al Akhdar Resort

5 out of 5
Anantara Al Jabal Al Akhdar Resort
Al Jabal Al Akhdar, Nizwa, Ad Dakhiliyah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 140 reviews" "
Rating 8 - Good. 23 out of 140 reviews" "
Rating 6 - Okay. 6 out of 140 reviews" "
Rating 4 - Poor. 2 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2023
Response from Thank you for your rating on 5 Oct 2023
Dear Mathew, Thank you very much for taking the time to share your wonderful review via Expedia.com following your recent experience. Your evaluation gives us an indication of our performance, and it provides us with the inspiration to improve the quality of our operation. We are very happy that you enjoyed an amazing experience and left impressed with the great location, amazing views and the genuine hospitality from our amazing team. Our lovely Team Members will be so encouraged by your recognition knowing that they contributed so positively to your overall enjoyment and comfort. We hope that we will have the great pleasure to welcome you soon again. With kind regards, Maren Kuehl/ General Manager

10/10 Excellent

Abhay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
It was amazing stay with family
Stayed 2 nights in Feb 2023
Response from Thank you for your rating on 20 Feb 2023
Dear Abhay, thank you very much for taking the time providing us with your rating and wonderful description of your recent experience in Hotels.com. We are thrilled to learn that you and your family enjoyed such an amazing time with us. Our team will be encouraged to know that they contributed to you leaving with wonderful memories. Thank you for recommending us and we hope to have the great pleasure to welcome you again. With kind regards, Maren Kuehl/ General Manager

10/10 Excellent

Fezaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing
Response from Maren Kuehl on 26 Dec 2022
Dear Fezaan,Thank you for taking the time for providing us this great rating on our resort via expedia following your recent stay.It was a pleasure to note that you enjoyed your stay with us and that we were able to create an amazing experience for you. We appreciate your recommendation and hope to have the great pleasure to welcome you back soon again. With kind regards,Maren Kuehl, General Manager

10/10 Excellent

Ahmed

Stayed 2 nights in Nov 2022
Response from Thank you for your rating on 11 Dec 2022
Dear Ahmed, Thank you so much for taking the time providing us with an excellent rating in Hotels.com following your recent stay with us.I am thrilled to learn that you have a wonderful experience at our resort and that you had enjoyed overall your experience. We appreciate your recommendation and hope to have the great pleasure to welcome you back soon again. With kind regards, Maren Kühl General Manager

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Thank you for your rating on 11 Dec 2022
Dear Clement,Thank you for taking the time to share your rating with us in Hotels.com. I will ensure to pass on your wonderful rating to our team members, who will be highly encouraged by your rating knowing that they contributed to making your recent stay even more enjoyable. Thank you once again, and we look forward to seeing you on your next trip to the Green Mountain. Kindest regards,Maren Kühl General Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Hamed

Stayed 1 night in Sep 2022

10/10 Excellent

BUSHRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full stars
Too short as me and my husband enjoyed the cliff villa so so much. The facilities were awesome and we would love to come back again.
Stayed 1 night in Nov 2021
Response from Maren Kuehl on 4 Mar 2022
Dear Bushra, Thank you for taking the time to share your amazing review with us. It is great to know that you enjoyed an awesome stay with us and left impressed particularly with your villa and resort's facilities. The satisfaction of our guests has always been our priority and I am glad that we have been successful in delivering this. I am ecstatic to know that you and your husband would love to come and stay with us again. And in saying so, we look forward to welcoming you back to our beautiful resort. With kind regards, Maren Kuehl General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, amazing hotel with great service
Stayed 2 nights in Dec 2021
Response from Anantara Al Jabal Al Akhdar Resort on 31 Dec 2021
Dear Valued Guest, Thank you for taking the time to share your amazing review with us. It is great to know that you enjoyed a perfect stay with us and left impressed particularly with the location and the great service provided by our Team Members. The satisfaction of our guests has always been our priority and we are glad that we have been successful in delivering this. We hope to have the great pleasure of welcoming you back to our beautiful resort. With kind regards, Anantara Al Jabal Al Akhdar Resort

10/10 Excellent

Syka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and most amazing views!
Excellent hotel and most amazing views! It’s a real treat to stay at this hotel. Staff are very friendly and very helpful.
Stayed 2 nights in Dec 2021
Response from Anantara Al Jabal Al Akhdar Resort on 31 Dec 2021
Dear Syka, Thank you very much for taking the time to share your feedback and rating following your recent experience at Anantara Al Jabal Al Akhdar Resort. We are elated to know that you enjoyed your recent stay with us. Thank you for your wonderful comment regarding the amazing view in the resort and how it has been a real treat to you. We also very much appreciate your feedback of how friendly and helpful our Team Members are. We hope to have the pleasure to welcome you back to our beautiful resort in the near future. Wishing you a successful new year 2022. With kind regards, Anantara Al Jabal Al Akhdar Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good in all points Rajib went the extra mile at front desk Just one gripe. Alcohol prohibitively expensive, never mind when one is on holiday
Stayed 1 night in Dec 2021
Response from Anantara Al Jabal Al Akhdar Resort on 27 Dec 2021
Dear Valued Guest, Thank you very much for taking the time to share your rating following your recent experience. We are delighted to hear that you enjoyed your recent stay with us. We will share your wonderful feedback with Rajib who will be glad to know that he has contributed so positively to your fantastic experience. We regret to know that you found our alcoholic offerings quite expensive. Please rest assured that we constantly evaluate our prices to ensure that we are at par with the current market trend and pricing. Nevertheless, we are happy to take your feedback onboard and see opportunity where we improve on this aspect. We are very much looking forward to welcome you back to our beautiful resort in the near future. Please do let us know if we can assist you with anything else. Thank you once again for choosing to stay with us. With kind regards, Anantara Al Jabal Al Akhdar Resort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Anantara Al Jabal Al Akhdar Resort on 27 Dec 2021
Dear Valued Guest, Thank you for sharing this wonderful rating of your recent experience at Anantara Al Jabal Al Akhdar Resort in the online community. We were delighted to know that you have enjoyed your stay with us. We are looking forward to welcoming you back soon. Please let us know if there is anything that we can assist you with. Kind regards, Anantara Al Jabal Al Akhdar Resort

8/10 Good

ghada, SPRINGFIELD GARDENS

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2021

6/10 Okay

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff and service. Food was over priced, and the quality was sub-par. Beverage selection was limited, and similarly over-priced.
Stayed 2 nights in Dec 2021
Response from Anantara Al Jabal Al Akhdar Resort on 27 Dec 2021
Dear Rahul, We thank you for taking the time to share your review. We are glad that you enjoyed most of the aspects of your stay particularly the beautiful scenery of the property, services and most importantly our team members. We apologize that your dining experience was not up to your expectation. We have taken good note of your constructive comments concerning value and quality particularly with our beverage offerings. Please rest assured that we will continue to evaluate the value we provide for our services and products and work on opportunity for improvements. We appreciate your valuable feedback and hope to have the great pleasure to welcome you back soon again and redeem your experience. Best regards, Anantara Al Jabal Al Akhdar Resort

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
It is a beautiful property with super luxurious stay options and a fabulous staff The spendid breakfast spread was a superhit for us and kids
Stayed 2 nights in Nov 2021
Response from Anantara Al Jabal Al Akhdar Resort on 13 Dec 2021
Dear Nisha, It is a great pleasure receiving your review. Thank you for taking the time to share this excellent rating and feedback. We are delighted to know that you enjoyed a luxurious stay in our beautiful resort and left with fond memories of the team members and the wonderful breakfast. We hope to have the opportunity to welcome you back in the near future. Kind regards, Anantara Al Jabal Al Akhdar Resort

8/10 Good

Samah, Muscat

Travelled with family and small children
Liked: Cleanliness, amenities
Stunning view, beautiful rooms. Need a bit of maintenence, as some of the lights were not working in the walk-way, leading to a near fall in the small water pools.
Stayed 1 night in Sep 2020
Response from Rami Farhat on 12 Sept 2020
Dear Samah, Thank you for taking the time in sharing your fantastic review with us. It is great to see that you had an amazing time with us, discovering and exploring the culture of Oman and we hope that you brought back some great stories to tell as well. Certainly, Your valued feedback has been with our team to enhance our services and meeting your expectations for future stays with us. Once again, thank you and we hope to have the opportunity of welcoming you back to our Resort in the near future. With kind regards, Rami Farhat General Manager

8/10 Good

Mustafa

Stayed 2 nights in Aug 2020
Response from Rami Farhat on 12 Sept 2020
Dear Mustafa, Thank you for taking the time in sharing your fantastic review with us. It is great to see that you had an amazing time with us, discovering and exploring the culture of Oman and we hope that you brought back some great stories to tell as well. Once again, thank you and we hope to have the opportunity of welcoming you back to our Resort in the near future. With kind regards, Rami Farhat General Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Was not informed of the new changes in policy due to Covid 19
Stayed 2 nights in Jul 2020

8/10 Good

Humaid

Stayed 2 nights in Jul 2020

10/10 Excellent

Sarah, Qatar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, beautiful weather and view, inspiring garden and liked the old village.
Stayed 2 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful luxury in an amazing location. Rooms spacious and well-appointed as was the rest of the resort. Spa was gorgeous. The only negative was that the half-board food was very good but lacked variety. Having stayed at the Anantara in Phuket, we were hoping for exceptional and it feel a little bit short.
Stayed 3 nights in Feb 2020

10/10 Excellent

Shehzeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay here. Everyone was so sweet. Property was amazing and i loved the spa treatment
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of alcohol and food very high ( eg by comparison with Kempinski in Muscat. Costs in spa higher than 5* London hotels but the massage was in fairness first class. Position provides a dramatic setting . We booked a canyon view room. On arrival they tried to ‘ upgrade’ us to villa with a small pool. The villa had literally no views being surrounded by buildings and a wall. We where eventually given a canyon view room on the first floor ( their are only ground and first floor rooms). This was an upgrade from our ground floor booking and was excellent.My guess is that they had overbooked the Canyon view rooms. If they had failed to find a room ( which meant check-in took nearly an hour) the trip would have been an absolute disaster. The staff were generally excellent and helped me to recover from a poor start to Valentines by providing a small personalised cake and a rose. We are not great hikers but enjoyed the walks to nearby villages. We drove into Nizwa for the souq. Very interesting. We had 3 nights, 2 nights and a bit of advanced planning of activities would have been plenty
Stayed 3 nights in Feb 2020

10/10 Excellent

M, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff members. Beautiful room and panoramic views from balcony. Impressive buffets. Luxurious spa. Great local guide booked through the property.
Stayed 2 nights in Feb 2020

10/10 Excellent

NVB, New York City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Well decorated a big deluxe room with a beautiful view on canyon (block B), very comfortable bed, big bathroom with 2 sinks. Excellent buffet breakfast and dinner with a wide choice of vegetarian food. Well-kept resort grounds. It’s a great place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hole.in a unique location
A wonderful hotel on the very edge or the mountain. I am Italian and I had the very best Italian food there at their Bella Vista restaurant.Highly recommended!
Stayed 3 nights in Dec 2019
Response from NK on 22 Jan 2020
It's amazing to hear that you have enjoyed our resort and specially food in Bella Vista. Thank you for reviewing us and hope to welcome you back. Resort Management

8/10 Good

abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from NK on 22 Jan 2020
Thank you for rating us. Hope to welcome you back. Resort Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated their wellness menu for healthy meal options, and also very much enjoyed the daytime activities (yoga, hiking, spa).
Stayed 3 nights in Dec 2019
Response from NK on 22 Jan 2020
It's great to hear that you had a great time with us. Hope to welcome you back soon and thank you for your wonderful review. Resort Management

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with breathtaking views. The staff is friendly and very helpful.
Stayed 2 nights in Sep 2019
Response from NK on 22 Sept 2019
Dear Sahar, Thank you for your valuable feedback and hope you could bring some amazing memories. Hope to welcome you back. Thank you. Resort management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the pool was amazing. I didn't like the fact the hotel was so close to a village. It would have been much more impressive if it was on its own like the Alila.
Stayed 2 nights in Sep 2019
Response from NK on 22 Sept 2019
Dear Guest, Thank you for your great feedback regarding your recent stay. We hope to welcome you back with another Anantara Experience. Thank you. Resort Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from NK on 15 Aug 2019
Dear Guest, Thank you so much for your valuable rating and hope to welcome you back with another Anantara Experience. Thank you. Resort Management

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from NK on 29 Jul 2019
Dear Ahmad, Thank you very much for rating us. Your feedback is truly valuable for us. Hope to welcome back you soon. Thank you. Resort Management

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from NK on 20 May 2019
Dear Guest, Thank you for rating us and hope you had a great time with us. Hope to welcome you back. Resort Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. The views are stunning. We walked over to the local villages in the canyon, lovely. The pool area for the kids was small and with so many kids, not very quiet. Disappointing that no drinks are included in dinner, it would be a nice touch to include soft drinks, water, and even a glass of complimentary wine. The food was lovely and the service top notch.
Stayed 2 nights in Mar 2019
Response from NK on 20 May 2019
Dear Guest, Thank you very much for your valuable feedback regarding your recent stay. Your concern regarding dinner inclusions is under discussion with in the management. Hope to welcome you back with another Anantara experience. Thank you. Resort Management

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great: spacious, nice view, great details, impressive amenities. The spa (hot tub, steam room, sauna) was a really nice addition. The main negative is that due to several reasons the property feels quite overpriced for USD ~600 per night. The biggest disappointment is the view - quite far from what you get around Jebel Shams, there are several villages and some ugly construction sites ruining it here. The resort is also not at all secluded, it's just at the side of a village. Food (both breakfast and dinner) in the buffet restaurant was disappointing for the price, variety was ok, but the taste was nothing special. There were also no vegetarian options for the main course - when we asked about it multiple times, nobody offered us something off the standard menu, once again, we would have expected more than this. Finally, we had a spare bed stored just by the entrance of our room - nothing major, but I imagine there should be a place to store it where guests do not see it all the time. A nice property overall, but quite overpriced for what you get.
Stayed 1 night in Feb 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique hotel in a beautiful setting
Stayed 3 nights in Jan 2019
Response from NK on 8 Feb 2019
Dear John, Thank you very much for your review about the recent stay with us. Hope to welcome you back soon. Thank you. Rajaa Obeid - Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views , amazing views, definitely a memorable trip
Stayed 3 nights in Jan 2019
Response from NK on 8 Feb 2019
Dear Guest, It's a great honor to have you in our resort and hope you could bring back some amazing memories. Hope to welcome you back. Thank you. Rajaa Obeid - Executive Assistant Managaer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANANTARA AK JABAL
Amazing ..staff were great, food was great, location was great!!!!
Stayed 2 nights in Dec 2018
Response from NK on 26 Dec 2018
Dear Guest, thank you for your valuable feedback about your recent stay with us. Hope you could bring back home some amazing stories. Hope to welcome you back with another Anantara Experience. Rajaa Obeid - Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property with amazing views. The staff at Anantara were very accommodating and pleasant. We highly recommend this hotel. The sunrises and sunsets were spectacular, as was the food. We also really enjoyed the activities that they provided, highly recommend the climbing excursion and the village walks.
Stayed 2 nights in Dec 2018
Response from NK on 26 Dec 2018
Dear Guest, thank you so much for your valuable feedback and for the recommendation. Hope you had a great time with us and look forward to welcome you back in near future with another Anantara Experience. Rajaa Obeid - Executive Assistant Manager

10/10 Excellent

Elizabeth

Beautiful Luxury: Exceptional Service
Wonderful place. The service was the best we’ve experienced in the Gulf/M.E, Omani guides were so welcoming and knowledgable (great to see local people/economy supported). The food is pricey but everything we ate, we loved! I’d advise arriving at dusk - the resort looks its best at this time. Also bring mosquito repellent (or ask at front desk - they’ll give it free :) as it’s not too high or dry for knats! My only slight disappointment was the misleading photography of the place on every brochure/website which makes it look entirely secluded and every balcony right on the precipice of the canyon. I’m fact, there are some ugly local structures in view of most of the resort, and most ‘canyon view’ rooms are, in fact, about 100-150m back from the canyon itself. We had a glorious 1 bed villa, but this had no views. Overall I’d highly recommend.
Stayed 4 nights in Sep 2018
Response from NK on 9 Sept 2018
Dear Elizabeth, Thank you so much for taking time to review us for the recommendation. We are truly happy that you had a nice stay with us and loved our food and other services. We have some blocks in our resort that a little bit back from the cliff but we guarantee all of our rooms are having canyon views. We are very sorry about the photography of some of the rooms. Hope to welcome you back in near future for your next mountain escape. Rajaa Obeid - Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic views of Jebel Akhdar
Awesome staff and one of the most comfortable rooms and beds that I have ever stayed in.
Stayed 2 nights in Sep 2018
Response from NK on 9 Sept 2018
Dear Guest, Thank you for your valuable feedback regarding your stay. Hope you had a great time with us and hope to welcome you back soon. Thank you. Rajaa Obeid - Executive Assistant Manager

8/10 Good

Samia

Stunning Biews
Incredible views. A resort hotel like no other. The staff are incredibly attentive.
Stayed 5 nights in Aug 2018
Response from NK on 4 Sept 2018
Dear Samina, Thank you for your wonderful review about our resort and staff. We hope you had a great time with us and look forward to welcome you back. Thank You. Rajaa Obeid, Executive Assistant Manager

10/10 Excellent

Alexander

Breathtaking views and outstanding service.
Fabulous hotel in a stunning location. - Excellent food in all of the restaurants including incredible buffet options for both breakfast and dinner - Extremely friendly and helpful staff who go above and beyond to make your stay perfect - Beautiful and larger than average rooms - Quite a few families so main pool can be busy with kids during some parts of the day
Stayed 10 nights in Aug 2018
Response from NK on 4 Sept 2018
Dear Alexander, Thank you for your great review about your stay with us. Hope you could take back home some amazing memories. Look forward to welcome you back. Thank you. Rajaa Obeid, Executive Assistant Manager

10/10 Excellent

Marco, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weather, Nice View, Excellent Service, Beautiful Landscapes
Stayed 4 nights in Aug 2018
Response from NK on 27 Aug 2018
Dear Marco, Thank you for your wonderful review and hope you could take back home some amazing memories with us. Look forward to welcome you back to our resort. Rajaa Obeid - Executive Assistant Manager