Greeting was good, however a cash key deposit was required in addition, which would be helpful to know.
Directed to 2nd floor, the whole floor absolutely stank like cigarette smoke. I asked for another room, no was the answer. He said he would find the source and fix the problem as this was no smoking accommodation.
Following night awoken by foul stench of cigarette smoke coming into my room at 3am. Some moron was smoking in the room next to me, who knew it was a no smoking room. I packed my luggage and contemplated leaving or sleeping in dining room foyer. However another manager was on duty and upgraded me instantly to another room thankfully.
The kitchen cupboards had insects running around inside, people leaving dishes with food half eaten, a discernable lack of utensils/bowls. Very difficult.
Overall, I couldn't wait to get out of there.