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Hotel Phoenix
4.0 star property

Winery hotel connected to the convention centre in Zagreb with winery

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Phoenix

Photo gallery for Hotel Phoenix

Front of property
Terrace/patio
Standard Triple Room
Banquet hall
Interior entrance

Overview of Hotel Phoenix

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is €98
Price available on 1/5/2024

Explore the area

Map
Sesvetska cesta 29, Zagreb, 10 360
  • Popular LocationZagreb Zoo9 min drive
  • Popular LocationZagreb Cathedral13 min drive
  • Popular LocationBan Jelacic Square14 min drive
  • AirportZagreb (ZAG)15 min drive
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Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Memory-foam beds, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Memory foam bed
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

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Grand Hotel Zagreb
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Hot tub
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The price is €137
per night
14 May - 15 May
Grand Hotel Zagreb

About the area

Sesvete

Located in Zagreb, Hotel Phoenix is connected to a shopping centre. Garden Mall Zagreb and City Center One East are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Park Maksimir and Zrinjevac. Travelling with kids? Consider Zagreb Zoo and Botanical Garden.
Visit our Sesvete travel guideOpens in a new window

What's nearby

  • Zagreb Zoo - 9 min drive
  • Maksimir Stadium - 10 min drive
  • Park Maksimir - 10 min drive
  • Zagreb Cathedral - 13 min drive
  • Ban Jelacic Square - 14 min drive

Getting around

  • Sesvete Station - 19 min walk
  • Zagreb (ZAG) - 15 min drive

Restaurants

  • The Paja's Pivnica - 2 min drive
  • Slastičarnica Martina - 19 min walk
  • Bistro & Pizzeria Pavić - 18 min walk
  • American donut&co, obrt - 19 min walk
  • Agram Caffe - 18 min walk

About this property

Hotel Phoenix

Upscale family-friendly hotel connected to the convention centre
At Hotel Phoenix, you can look forward to an attached winery, a terrace and a coffee shop/cafe. The on-site Mediterranean cuisine fine-dining restaurant, Maestro, features al fresco dining and light fare. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Tour/ticket information, a computer station and meeting rooms
  • A lift, a TV in reception and smoke-free property
Room features
All 55 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Blackout curtains, slippers and sound-insulated walls
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Croatian, English, German, Serbian, Slovak, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Secured parking on site (EUR 6 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maestro

Things to do

  • Stereo
  • TV in common areas
  • Winery

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,760 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Service fee: EUR 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Secured self-parking fee: EUR 6 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Phoenix Zagreb
Phoenix Zagreb
Hotel Phoenix Hotel
Hotel Phoenix Zagreb
Hotel Phoenix Hotel Zagreb

Frequently asked questions

Is Hotel Phoenix pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Phoenix?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Phoenix on 5 May 2024 start from €103.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Phoenix?

Self-parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at Hotel Phoenix?

Check-in start time: 2 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Phoenix?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Phoenix provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Phoenix located?

Located in the business district, this family-friendly hotel is within 6 mi (10 km) of Garden Mall Zagreb, Zagreb Zoo, and City Center One East. Botanical Garden and Zagreb Funicular are also within 9 miles (15 km). Sesvete Station is 19 minutes by foot.

Hotel Phoenix Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 188 reviews" "
Rating 8 - Good. 87 out of 188 reviews" "
Rating 6 - Okay. 23 out of 188 reviews" "
Rating 4 - Poor. 15 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.
Stayed 1 night in Sep 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Fine for being close to the airport
The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.
Stayed 1 night in Jul 2022

8/10 Good

Roman John

Travelled with group
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jul 2022

8/10 Good

Katija

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The hotel does not have a swimming pool so do not advertise that it has a swimming pool. The spa was shut because of staff on holiday but that was not mentioned in the hotel facility description friendly staff
Stayed 4 nights in Aug 2018

4/10 Poor

Larry, Sarajevo

Disliked: Staff & service, property conditions & facilities, room comfort
This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.
Stayed 1 night in Aug 2018

8/10 Good

Hev, UK

Liked: Staff & service, room comfort
Perfectly suited
Out of town Lots of parking available Easy drive into centre Hotel looking a little tired especially bathroom
Stayed 1 night in Aug 2018

4/10 Poor

Sofia, Montreal

Liked: Room comfort
Disliked: Staff & service
Did not get a friendly reception & fell down twice in Wellness centre due to the fact that we were not Allowed our sandals & the ones offered to guests were way too small. Needless to say thst Bare feet on wet ceramic tiles is very dangerous, slipped in shower & when exiting slipped again in hallway.
Stayed 1 night in Jun 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and enjoyable hotel
Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend