Terrace/patio

Reviews of Hotel Villa Garden

4 out of 5
Hotel Villa Garden
Via Nuovo Rione Cappuccini 7, Sant'Agnello, NA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 177 out of 202 reviews" "
Rating 8 - Good. 21 out of 202 reviews" "
Rating 6 - Okay. 3 out of 202 reviews" "
Rating 4 - Poor. 1 out of 202 reviews" "
Rating 2 - Terrible. 0 out of 202 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They reserved everything for us at our request and provided us with a free upgrade to a larger room as soon as we entered the hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Paige, Machesney Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel & excellent service! Great location with a beautiful view!
Stayed 2 nights in Oct 2023
Response from Gabriella on 20 Oct 2023
Thank you very much for your feedback!Regardsgabriella

10/10 Excellent

Frank, Cheshire

Travelled with family
Liked: Amenities
Beautiful location. Staff were excellent at meeting our every need.
Stayed 2 nights in Oct 2023
Response from Paola on 19 Oct 2023
Thanks, your review is very important for us!Grazie

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Beautiful and the staff were so helpful. They gave us recommendations for dinner and it’s was outstanding. I highly recommend staying here, my husband and I loved it.
Stayed 2 nights in Oct 2023
Response from Gabriella on 18 Oct 2023
Thank you for your feedback. Your opinion is important for us!Best regards and hope to see you soonGabriella

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was an elegant, peaceful and quiet space. The outdoor cocktail, dinner and pool areas were clean and inviting.
Stayed 3 nights in Oct 2023
Response from Gabriella on 18 Oct 2023
Thank you for your feedback. Your opinion is important for us!Best regards and hope to see you soonGabriella

10/10 Excellent

KIRK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the elegant villas I have ever stayed in.
Stayed 3 nights in Oct 2023
Response from Gabriella on 10 Oct 2023
Dear Guests,Thank you for your feedbackHope to see you soon!Best regardsGabriella

10/10 Excellent

kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel Villa Garden. The only downside is we couldn’t stay longer. The staff, specifically Gabriella, were welcoming and helpful. Our room was impeccably clean and comfy- we stayed in a room off the front of hotel with sea view and walk out patio. The breakfast was fantastic. High quality food with good variety. Best breakfast we had in Italy. This will be our first hotel choice if we come back to Sorrento! Thanks!
Stayed 1 night in Sep 2023
Response from Gabriella on 10 Oct 2023
Dear Kate,Thank you for your kind feedback!Hope to see you soon!RegardsGabriella

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent the better part of 3 weeks traveling across Italy this month with the final stay in Sorrento. This property was clean, the views were spectacular, and the staff was absolutely amazing. We had some travel plan changes and they took time to call around to assist us and made everything work. I would give 10 stars if i could.
Stayed 3 nights in Sep 2023
Response from Gabriella on 10 Oct 2023
Grazie mille....for your feedback! It's important for us to know how you feel in our Hotel.Regards and hope to see you soonGabriella

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel, its location and the staff are all incredible. I can’t express enough how beautiful our room was. The pool area was gorgeous and staff were all very friendly, welcoming and helpful. The hotel is located a short walk out of the hustle and bustle of Sorrento, which makes for a lovely and relaxing stay. Hotel Villa Garden is perched on a cliff so you get the best views, especially at sunset. The breakfast that’s included, was delicious and fresh, and there’s fresh cakes and pastries that are varied everyday so that you don’t get bored eating the same thing. If you’re coming to Sorrento I would definitely recommend staying here.
Stayed 4 nights in Aug 2023
Response from Gabriella on 10 Oct 2023
Thank you for your kind feedback!Hope to see you soon!RegardsGabriella

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overlooking the bay of Naples Fantastic people all around Pool area was a great bonus Free breakfast just OK Overall outstanding
Stayed 3 nights in Aug 2023
Response from Paola on 5 Dec 2023
Great, thank you!We hope to see you again next year!

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic location overlooking Bay of Naples Very clean and with a fantastic pool Great people all were great Free breakfast is just OK Would go back in an instant
Stayed 1 night in Aug 2023
Response from Paola on 4 Sept 2023
Many thanks for your kind words, we appreciate it!We hope to see you again!

10/10 Excellent

Elvis

Stayed 3 nights in Aug 2023
Response from Gabriella on 10 Oct 2023
Thank you very much for your feedback. ISee you soon Gabriella

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Gabriella on 23 Aug 2023
Dear Charles,Thank you very much for your feedback! Hope to see you again! Best regardsGabriella

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous fabulous hotel. All Staff are absolutely amazing, as are the rooms and the view. Sorrento is a walkable 20 mins, and there is a local bus. Pool area is so relaxed. I would definitely recommend and we would love to visit again in the future.
Stayed 10 nights in Aug 2023
Response from Paola on 18 Aug 2023
Thanks for you kind review

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay. Room was nice and clean, breakfast was great and had a view, and the bar/terrace on the cliff edge had amazing views. Highly recommend.
Response from Paola on 18 Aug 2023
Grazie !

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute delight to stay at the Hotel Villa Garden. The staff are very attentive and cater for your every need. The hotel is beautiful and well maintained, the pool area is excellent. The rooms are spacious and the bathroom facilities perfect. The cliff top location next to the sea offers stunning vista’s over the Bay of Naples. Difficult to find fault with this place it is simply stunning and my family and I had a wonderful time. Thank you.
Stayed 7 nights in Jul 2023
Response from Paola on 30 Jul 2023
Dear Guests,Many thanks for your kind review,we always try to improve the quality of our services.Your positive comments help to do always betterGRAZIE

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The people working and the owner are amazing!! Beautiful place and beautiful pool!
Stayed 3 nights in Jul 2023
Response from Paola on 17 Jul 2023
Grazie mille, we appreciate your positive review as we love to welcome our Guests!

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simply outstanding in every aspect. Facilities, staff, location are all amazing and can’t fault anything about our 7 night stay. We were so impressed we booked 11 nights for next year. You will not be let down by this incredible personal hotel.
Response from Gabriella on 6 Jul 2023
Dear Mr/s Corey,Thank you for the amazing review and we are glad you had a positive experience with us. We look forward to see you next year!RegardsGabriella

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Gabriella on 6 Jul 2023
Dear Mrs Jacqueline,Thank you for your positive review and for choosing our Hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in Villa Garden HotelTake careGabriella

10/10 Excellent

Abigail, brooklyln

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this hotel. Was my favorite in Italy. It was bright, beautiful and clean. The pool area was well-kept and so peaceful for spending an afternoon. Views of Mt Vesuvius from across the street and the breakfast room are incredible. The breakfast buffet was also the best I had in Italy with more fruit and fiber options than other spots. I loved my spacious room—bed was comfortable and shower is amazing! I’ll be back!
Stayed 1 night in Jul 2023
Response from Paola on 17 Jul 2023
Hello Abigail!Thanks for your review, it helps us to make always better!

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay here! The staff was so nice and the hotel itself is darling. The pool and views are amazing. It was very easy to walk into the town of sorrento as well. I would definitely stay again!!
Stayed 2 nights in Jun 2023
Response from Paola on 4 Jul 2023
Dear Meghan,Grazie mille for your kind review!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property, can’t beat the location or the service. Perfect proximity to Sorrento, great staff as well!
Stayed 2 nights in Jun 2023
Response from Gabriella on 17 Jun 2023
Thank you very much from our Staff for your feedback.Hope to see you soonGabriella

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel property and staff were outstanding. A beautiful boutique hotel right on the bay. They have a small cocktail area on the water to have drinks and watch the sunset with Mt Vesuvius in the background. I had left an item at our previous location and the front desk managed to get the item back for me before we departed. Upscale, private, yet convenient to restaurants or a nice walk to Sorrento.
Response from Gabriella on 13 Jun 2023
Thank you very much for your feedback and it will be always a pleasure when our Guests enjoy their stay!See you soongabriella

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!
Location, location, location! Super clean, friendly staff, chic,
Stayed 3 nights in May 2023
Response from Paola on 16 May 2023
Grazie Gustavo for your kind review!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated - close to Sorrento but just far enough away to be peaceful & quiet.
Stayed 3 nights in Apr 2023
Response from Paola on 1 May 2023
Grazie mille!

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, a quiet little oasis. The staff are all very helpful nothing is too much trouble. We had a wonderful all but short stay.
Stayed 3 nights in Apr 2023
Response from Paola on 1 May 2023
Many thanks for your kind review,we hope to meet you again for a longer stay.Grazie

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location, friendly staff and made you feel like family!
Stayed 4 nights in Apr 2023
Response from Paola on 18 Apr 2023
Dear Michelle,Many thanks for your review, we appreciate it.We hope to receive your visit again in the next future,regards

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring Break
Fantastic property! The view was amazing! Waking up and going to sleep with the bay and Mt. Vesuvius out our window, was incredible! Breakfast was delicious and the room was spacious and clean. It was too chilly to swim, but the swimming area was top-notch.
Stayed 4 nights in Mar 2023
Response from Gabriella on 3 Apr 2023
Grazie mille for your feedback, we are glad you enjoyed your stay and hope you will return soonBest regardsGabriella

10/10 Excellent

BATIA

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion, servicio y calurosa estancia. El personal, cuarto, alimentos, servicio. Todo espectacular. Hotel boutique muy recomendable
Stayed 3 nights in Mar 2023
Response from Gabriella on 3 Apr 2023
Thank you very much from all our Staff for your feedback. Hope to see you soonGabriella

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully situated on the waterfront, the hotel is a lovely location to enjoy the sunset and views of Mt. Vesuvius. The staff here was really friendly and helpful and the hotel, especially the rooms were spotlessly clean! You can walk into Sorrento in 30 minutes, however on the couple of occasions that we did get a taxi they were very expensive. Sant’Agnello train station is just a 15 minutes walk and there are restaurants within a short walk of the hotel. We did not use the pool as was not warm enough but the pool area looked nice. We enjoyed a lovely dinner one evening at the hotel and the breakfast provided a good variety and was very tasty. Would highly recommend this hotel
Stayed 4 nights in Mar 2023
Response from Paola on 30 Mar 2023
Dear Amy,Grazie mille! we will share your review with all our staff.Thank youThe Management

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service
We spent four nights at this lovely family owned, for the last 50 years, hotel. All the employees were helpful and warm. Breakfast was served with a seaview and offered lots of choices. The beds are very comfortable — all the rooms are well appointed and our bathroom had the most amazing shower! The pool is terrific and you truly can’t beat this location. It’s quiet but if you’re a walker it’s an easy walk into the larger town of Sorrento and there are plenty of good restaurants and places to eat on the way there or in the immediate area. We would love to return with our family and our next trip to Italy.
Stayed 2 nights in Oct 2022
Response from Gabriella on 28 Oct 2022
Thank you very much for choosing again our hotel and for your feedback, it is very important for us to know Guests opinion. Kind regards from all the staff and see you soonGabriella

10/10 Excellent

stephen, Egham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Beautiful location. Amazing pool. Rooms are clean, comfortable. Just one thing - if you don’t like walking, this hotel might feel a way out - it’s a good 20 mins walk into the centre, 30 min to the port.
Stayed 5 nights in Oct 2022
Response from Gabriella on 28 Oct 2022
Thank you very much for choosing our hotel and for your feedback, it is very important for us to know both the strong and the weak points. A cordial greeting from all the staff and see you soonGabriella

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

YEONJU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much beautiful hotel than pictures!!
Stayed 2 nights in Oct 2022
Response from Gabriella on 5 Oct 2022
Grazie mille for your feedback!See you soonGabriella

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Gabriella on 5 Oct 2022
Thank you very much for your review. It is always very important to us. See you soon Gabriella

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. Food and drinks at the hotel were what youd expect at a fine hotel. We had both dinner and snacks on several occasions, and will gladly stay again.
Stayed 3 nights in Sep 2022
Response from Gabriella on 5 Oct 2022
Thank you very much for the time you have found to write us your feedback. It is always very important to us. See you soon Gabriella

10/10 Excellent

Tyler

Stayed 4 nights in Aug 2022
Response from Gabriella on 1 Sept 2022
Thank you very much for your feedback! Hope to see you soonGabriella

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and location is very nice. Parking is a problem!!!
Stayed 1 night in Aug 2022
Response from Gabriella on 1 Sept 2022
Thank you for your feedback, and we try a solution or with the new parking like an according or with the administration but it's not easy. I'm sorry...and august is very very busy. Regards and hopr to see you soonGabriella

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star stay
Fantastic hotel and really fantastic service from all the staff. Highly recommend!
Stayed 4 nights in Aug 2022
Response from Gabriella on 1 Sept 2022
Thank you very much for your feedback! always very important for us your opinion.Best regardsGabriella

10/10 Excellent

STEFANO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing 3 days spent in this unbelievable family run hotel. The only bad part about staying there was how sad we were to leave.
Stayed 3 nights in Jul 2022
Response from Stefania on 20 Jul 2022
Grazie mille per la vostra recensione, è stato un piacere ospitarvi nel nostro hotel e speriamo di rivedervi in futuro Cordiali saluti da tutto lo staff

10/10 Excellent

antoinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, informative and helpful! Room was very clean with high ceiling —just a lovely place to stay with beautiful views and a great swimming pool !
Stayed 3 nights in Jun 2022
Response from Gabriella on 10 Aug 2022
Thank you very much for your feedback! Hope to see you soon Regards Gabriella

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an incredible view. The staff are extremely nice. Overall a great experience
Stayed 1 night in Jun 2022
Response from Paola on 17 Jun 2022
grazie mille

10/10 Excellent

kang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and cleanliness.
Stayed 2 nights in May 2022
Response from Paola on 17 Jun 2022
Thanks for your review.We appreciate!

10/10 Excellent

susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Villa Garden is a perfect hotel to feel pamper , rooms are very spacious with a spa shower , the view from the hotel is spectacular, restaurant at the hotel has a beautiful view of the water and The Vesuvius. I would stay there again the staff is very accommodating . Love love this place
Stayed 2 nights in May 2022
Response from Paola on 12 May 2022
Thank you so much for taking the time to visit us and for leaving your kind review. We are so pleased you enjoyed yourself and we are delighted with your kind words.

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is very nice, views from the room of pompeii itself were amazing. Staff at the hotel were very friendly and always helpful. Location wise its not too far from the centre, a 10 minute walk along the coast make it easier.
Stayed 8 nights in Apr 2022
Response from Gabriella on 10 May 2022
Thank you very much for the beautiful feedback. Our pleasure is that you enjoyed your stay and I hope one day you will return! Best regards Gabriella

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We had a great stay at Hotel Villa Garden. We visited at the end of October so the hotel was very quiet. The views of the Bay of Naples were stunning. The staff were excellent, very friendly and welcoming and the food at the hotel was fantastic. The only issue we had was with the wifi which dropped out often.
Stayed 4 nights in Oct 2021
Response from Gabriella on 1 Sept 2022
Thank you very much for your feedback, it's always very important for us your opinion.See you soonGabriella

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and excellent, just far enough away from centre to be quiet, but close enough to be accessible. Loved walking to nearby restaurants and beach. Parking was the biggest issue, only street-side and crowded during the day.
Stayed 2 nights in Aug 2021
Response from Paola on 31 Aug 2021
Dear Guest, Thanks for your kind review, we are happy your loved your experience with us. Paola, Garbiella and Stefania

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location and beautiful views. The staff were extremely helpful and welcoming.
Stayed 3 nights in Oct 2019
Response from Gabriella on 1 Sept 2022
Dear Guests, Thank you very much for your feedback. It's our pleasure that you enjoy your stay in our Hotel. Best regards Gabriella

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean and fresh feel. Loved the shutters on the windows and the pool area.
Stayed 4 nights in Oct 2019
Response from Gabriella on 1 Sept 2022
Dear Guests, Thank you very much for your feedback. It's our pleasure that you enjoy your stay in our Hotel. Best regards Gabriella

10/10 Excellent

John, Newcastle, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the property is excellent - so much so that the terrace restaurant is incredibly popular for non hotel guests. The pool area was beautiful, quiet and clean
Stayed 5 nights in Sep 2019
Response from Paola on 5 Oct 2019
Thanks to taking the time to write your comments and we hope to receive your again in the future