South Charleston Hotel Guide - Hotels with Spa in South Charleston, Charleston

"The customer service at this hotel is beyond amazing. I called a few days before because my scheduled arrival in Charleston was late (midnight) and I was concerned about getting a ride from the airport to the hotel. I spoke with a very nice lady named Lisa who assured me a shuttle would be available. When I arrived at the airport, there was a slight mix up with the shuttle drivers and Lisa ended up driving a shuttle to the airport herself after her shift had ended to make sure I had a ride and didn't leave me hanging! She went way above and beyond and was super nice, and even gave me some excellent recommendations for my trip to Fayetteville and the New River Gorge area. The room was nice and comfy, too, and I had everything I needed. Thank you for the excellent welcome to West Virginia! It was a wonderful experience."

"Very nice"

"The staff are so kind and welcoming. Rooms clean and very comfortable "

"Decent spot, a little confusing to get into the parking lot. "

"Clean and great location. Great options in the daily breakfast buffet too. "

"The room was super comfy. Bed was stain free and extremely comfortable. Breakfast was easily one of the best I've ever had provided by a hotel. The ONLY complaint I have to mention is that our dog kept finding and eating things on the floor that were definitely not from us and ended up having a pretty bad reaction from something he ate. So the floor in the room could have been a bit cleaner. But otherwise we will absolutely be keeping this hotel in our pocket for next time we're traveling!"

"The pool area was fantastic!"