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Reviews of FX Hotel Suzhou GuanQian

3 out of 5
FX Hotel Suzhou GuanQian
No.938 GanJiang East Road, Suzhou, Jiangsu

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 28 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

dong l.

Liked: Staff & service
Trip with friends
The location of the hotel was awesome. it's right next to the metro station. Also, it's surrounded by restaurants and shops.

4/10 Poor

Francis, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Not that great
Room condition unfortunately did not live up to the website pictures. Carpets were in stained and the cleanliness of the bed sheets was pretty questionable. Good central location although the room I landed had a main road outside it

6/10 Okay

Emilia

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Xiaoshen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as expected
Convenient location. Very good for the price.

8/10 Good

Verified traveller

Liked: Staff & service
Very Nice Hotel for a budget.
This hotel was fairly nice, hotel staff were friendly, very little english spoken. The only issue was, the walls were falling apart when touched.

6/10 Okay

CC, Canada

Bathroom shower full of mildew, need to be updated. New coat of paint needed in the room.

6/10 Okay

Chong, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good location n clean room but super lousy service
The hotel has a perfect location, very near to a train station n bus stop. So basically traveling ard suzhou is not problem at all. Also it is besides the shopping area where u can reach in 5 min, food n shopping no problem at all at anytime. Fast food open 24hrs too. But the most of the staffs are not helpful and some even give u a black face. And when u ask them for direction, they give u direction half done n u need to figure the rest urself. They wun go extra mile to help u. Of course there is one or two helpful staffs so u need luck to who helping at the point of time.

8/10 Good

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YU TUNG, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.
1 min walk from subway station

6/10 Okay

Agatha, Kuala Lumpur

Great location
We stayed 2 nights in this hotel. Hotel is average standard for 3 stars. Room is ok but can be better cleaned on some parts which looks old/torn and dusty. Location is great, metro is right in front of the hotel though we didn't go there. There are lots of shopping places and restaurants nearby the hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, located next to MRT station
Very good location as it is located just outside the Le Qiao MRT station. The wall painting has fell off which left an unpleasant view to the room.

4/10 Poor

MisterWang

Disliked: Cleanliness, staff & service, room comfort
Dirty
This place is under renovations. The hotels smells like paint and glue. The carpets are trashed and wrinkled. The rooms are dirty; the walls need a new coat of paint. The bathroom is very dark; I could barely see myself in the mirror. The location is fantastic; it is right next to the subway station and within walking distance to the pedestrian street/park.

6/10 Okay

Verified traveller

located next to metro & bus stop is best feature
front desk staff were not helpful, smelly room of cigarettes smoke and occassionally, filthy choked drain

8/10 Good

TS, Singapore

Liked: Cleanliness, staff & service, room comfort
Great location, Clean, comfy bed & good attitude.
Though a very tired trip from Nanjing airport by rail & subway to Suzhou, surprised to see the hotel in front of me when I got out of the subway Leqiao station Exit 6. Very easy walk about distance to city central with eateries. Many buses to tourist attractions at only RMB1. Though hotel is clean, tidy with good attitude staff, if the building material used and toilet drainage is further improved, it will even be a greater higher value for money hotel.

6/10 Okay

Addie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
I stayed here with my family. The staff were great and friendly. They understand a bit of English, which was really helpful. The location is perfect! It's right outside a subway station and it's within walking distance to the canal and also the shops near by.

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel at a very good price
Early booking and it's amazingly cheap. Quite convenient as it's close to metro and just in the city center. The hotel is quite big, clean and good facilitated.

8/10 Good

Gladys, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to pblc transport & tourist spots
Comfortable stay. Clean room. Close to public transport and tourists spots. Some are even within walking distance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds
room very big

6/10 Okay

Husky, Singapore

Liked: Staff & service, room comfort
Nice and pleasant hotel. Just beside the subway.
The room is quite new and the price is reasonable if you book via Expedia or other agents; walk-in rates are higher. Except for the loud noises caused by other guests closing doors, all else is good. The bed and pillows are comfortable, room comes with slipper, hair-dryer and LCD TV. Security of the hotel is minimal as anyone can just enter the lift and access the guest floors. I knew this because there were small leaflets stuffed into the door. So it is not a good idea to leave valuables in the room although a safe is provided. The drainage system of the bathroom is bad. While showering the water did not drain and flooded the floor. Requested to change into another room the next day and the staff was efficient in swapping another room for me. Main plus point is its location- just next to Le Qiao subway station and within short walking distance to Guan Qian Jie, a popular street for everything you need- food, entertainment, shopping etc.

4/10 Poor

Suki W

Disliked: Cleanliness, room comfort
Small room; bathroom need update
The room with one queen bed is small, no drawers to store stuffs. The soap holder in the shower is rusted; the shower door leaks. Also, the air conditioner is noisy. But the location is great, close to everything.

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Jayne, China

Disliked: Staff & service
location is in a busy place which is great
The hotel was basic, clean and a good location. Staff on reception very rude. Baggage room for 14 days. Visit the water world its amazing. Aim to arrive around 7am. Take a bus to the north bus station, check in desk number one we collected a bus ticket and water village ticket for 100 yuan (however the check in desk amy change on a daily basis). Arrived within 1 hour at the water world. Return ticket 16 Yuan. We don't do tours and this was wonderful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like it
The location of this hotel is extremely good. Very well connected. The subway station is right outside the hotel and bus/train station is around 2-3 km. Like it

6/10 Okay

Verified traveller

Disliked: Staff & service
Good location and decent room
For the price this gave us a comfortable one night stay. The room was clean and fairly basic. The staff don't speak English and weren't very helpful but not much worse than most other Chinese hotels. The location is central to most things travellers tend to want to visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel, Greatest Location in Suzhou
I wish I could stay there longer

10/10 Excellent

hotchefb, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Comfortable
For the amazing rates we got, it was a very comfortable, very clean room. Above par for Chinese hotel. I would stay again.

8/10 Good

chefinchina, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Base Camp
This is a great place to explore Suzhou from. Many things and interesting places are within walking distance, a lot of great restaurants nearby, and even some Western favorites like Papa John's, McDonald's and KFC are very close. Also conveniently located right beside the Subway and Bus Stops. Other locations such as Xintiandi are a short and inexpensive taxi ride away. Our HUGE King sized bed was soft and comfortable. The room was clean. The shower was a little small, but workable. Everything was in good working order except for the in room wifi. However, there was also a wired connection. I will book here again when I return to Suzhou.

10/10 Excellent

chefinchina, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Expolring
My hotels.com reservation was input on my arrival and check in was very easy. The bed was HUGE and comfortable, very soft for a Chinese hotel, a wonderful change. The location was very convenient to the walking/shopping streets in the old part of the city and there were both Subway and Bus Stops right outside the door for trips a little further away. When I go back to Suzhou, I WILL book here again!

8/10 Good

Steve, Beijing, China

Liked: Cleanliness, room comfort
Good hotel right next to the subway station
We spent three days in FX Suzhou and it provided us with everything we needed: an amazing location, a clean and spacious room and a good reception service. The only problem is that if you need a taxi you will have to figure out yourself how to get it because the receptionists are always very busy.

6/10 Okay

leung

6/10 Okay

HungChee, Singapore

Disliked: Staff & service, property conditions & facilities
Honest Feedback!
It is kind of old; but for that price, I can't complain, location is super. The room however had a bad odour, need to remove that smell than it will be OK!

4/10 Poor

Chinavisit2012April

Disliked: Property conditions & facilities, room comfort
Pros: - nice and big lobby that feels like somewhat expensive hotel, - computer and internet access at the lobby; Cons: - rooms don't look like what's in the pictures, - water leak in our room right next to the bed!! - small and old fashion TV, - bed is really hard like box spring, - holes in the wall, - smell of paint inside the room.

6/10 Okay

Verified traveller

Good for its price
Decent room size and convenient location. Only drawback is the shower door cannot be closed tightly so every time you shower it floods the bathroom. Not a bad hotel for its price. I would recommend it if you just want a good night's sleep for a reasonable price. Don't expect 5-star quality, of course.

8/10 Good

蘇, 蘇州

Liked: Staff & service
Disliked: Room comfort
乐桥站6番出口出てすぐです。 漢字の住所とホテル名が無いのでタクシーでは行きにくい。
アメニティーは少なめだが、不足感はない。 バスタブが無いのが残念。 写真とは異なり、広いが何も無い感じ。

8/10 Good

audrey, france

Liked: Room comfort
Disliked: Cleanliness, staff & service
Hôtel passable.
Hôtel très bien situé ( métro a côté). 1ere chambre qui sentait le tabac et pas terrible. On a demandé a changer ce qui a été fait. Chambre spacieuse, lit très confortable. Isolation monstrueuse. Étant donné que c est en ville, très bruyant.personnel qui ne parle pas anglais !!!!! Point fort : situation de l hôtel !!!!! Et le prix

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最後只有電動摩托車載我們
我們在飯店附近攔了40分鐘左右的計程車，知道我們去蘇州火車站，都不肯載我們，飯店的人也沒有主動問我們要不要叫車，還是沒有叫車的服務？

8/10 Good

ゆの美, 北海道

Liked: Staff & service
地下鉄出口すぐのホテル
地下鉄６番出口すぐ横のホテル交通の便がよく 繁華街の真ん中でコンビニも裏口から出てすぐ ビジネスでの利用に最適で再度の利用を考えています。

8/10 Good

Verified traveller

Liked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lin

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지도 호텔 위치 수정
지도에 나와 있는 위치가 안맞아서 처음에 찾아 가는데 고생많았습니다. 그래도 호텔위치가 번화가와 근접하고 청결상태도 괜찮았습니다. 지도의 호텔 위치는 수정이 필요할것 같습니다.

6/10 Okay

PAILING, TAIWAN

Disliked: Staff & service, property conditions & facilities, room comfort
飯店老舊該整修了
房間牆面斑駁,走道地毯很髒,超大床是用2張單人床合併的,底下床架小,一邊床墊底下是懸空的,飯店老舊該整修了

6/10 Okay

TOSHIYUKI, JP

観前街の一角にあります。
地下鉄乐桥駅の出口を出てすぐのところにあります。観前街の一角にあるのでコンビニや飲食店もたくさんあり立地は最高です。ホテル前の道路は交通量が多く、音が気になりますが、夜間は交通量が減るので睡眠を妨げられることはありませんでした。 値段も安く、お勧めできます。

10/10 Excellent

JiYeon, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 좋아요
지하철역에서 나오자마자 보이는 위치와 호텔뒤가 바로 관전가라 번화한 곳이고 방도 깔끔하고 넓고 안락했어요. 와이파이도 잘되고 전체적으로 다 좋았어요. 가격이 좀 더 비싸도 이용했을것 같네요.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
wireless
Too weak

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Eric, Tapei

靠近交通動線的好旅館
這次旅遊才發現他佔有地利之便，離所有重點風景點都能串連在一起，尤其在地鐵樂橋佔地六號出口處，再坐2站就是相門站，可以到蘇州大學。在往前可以到東方之門或金雞湖風景區。 往回坐到石路站可以逛山塘街，最重要的可以到蘇州火車站與高鐵站！