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We had a nice stay. The staff were quite helpful, though not always available. Our room was not large but more than adequate. We liked the breakfast of bread, meat, cheese, hard boiled eggs, cereal, and caprese salad tomatoes among other things.
Reception closes early. When we arrived there was no reception and no phone number to call. I had to look it up myself and when I called they gave me a code to get my key. They advertise free parking and I guess that's true if you are one of the lucky ones to actually get one of the extremely limited spots. The rooms were fine. The hotel isn't in a nice area but is an easy tram ride to the old town.
Very impressed with the friendly service and neat rooms. Excellent breakfast. Fairly close to the places we wanted to visit (5-10 min drive) Few of the staff could speak English well, but those who could not were still friendly and willing to assist with whatever we needed.
Eben
Dear guest,
thank you very much for friendly words.
Pleased to hear that you enjoyed your trip and our accomadation.
Kind regards
Ingrid
Hotel Goldener Falke
Sehr freundlicher Empfang, Zimmer beinhaltet alles , was man braucht, Frühstück ok, allerdings Lage an Verkehrsstraße führte morgens zu hohem Lärm im Zimmer.
Verified traveller
Stayed 1 night in Nov 2017
10/10 Excellent
Verified traveller
6 Oct 2017
Liked: Cleanliness, staff & service, room comfort
매우좋음
직원분이 매우 친절함. 마음을 따뜻하게 해주는 친절함임. 그러나 위치는 약간 슬럼가 스럽고, 바닥이 삐걱거리는 등 호텔시설도 낡음. 그러나 친절함 가득한 서비스는 단점들을 상쇄할 수 있음. 프론트에 말하고 주차는 건물 뒷편에 가능함. 출입구는 터치식 키가 있어야만 출입이 가능하므로, 주변이 슬럼 스럽더라도 안전함.
It's a tradicional family owned hotel with creaking stairs and without an elevator, but the rooms are modern and very clean. The owner is very friendly, and breakfast is good. The fact that it's situated not exactly in a posh neighbourhood did not bother us at all as we felt safe in every moment and the connection with the city centre is good,
Gutes Preis Leistung Verhältnis. Freundliches Personal, Zimmer sauber. Das Badezimmer ist leider sehr klein. Wir waren trotzdem sehr zufrieden und werden beim nächsten Aufenthalt in Augsburg hier wieder buchen.
Kleines, aber feines und liebevoll geführtes Hotel
Zimmer war ruhig u. sauber; Personal sehr zuvorkommend; toller Service
Monika
Sehr geehrter Gast,
schön, dass Sie sich bei uns wohlgefühlt haben.
Gerne gebe ich das Lob an unsere Mitarbeiterinnen weiter.
Wir würden uns freuen, Sie wieder einmal bei uns begrüßen
zu dürfen.
Sonnige Grüße aus Augsburg
I.Schäfer
Hotel Goldener Falke
6/10 Okay
Verified traveller
15 Dec 2016
Liked: Cleanliness
rent - komfortablet - meget basic
rent - komfortablet - meget basic - men fint til vores formål som var virksomhedsbesøg
Verified traveller
6/10 Okay
Carolus, Leiden
7 Sept 2016
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel in een mindere buitenwijk van Augsburg
Vier haltes van het centrum. Geen lift. Bedrukt sfeertje in de wijk. Parkeren met schijf en een enkele eigen parkeerplaats.
Buiten gewoon aardige mensen en behulpzaam.
Eine gute Übernachtungsmöglichkeit in der Nähe zum Stadtzentrum.
100m von der nächsten Tramhaltestelle entfernt.
Dadurch ist es natürlich nie komplett ruhig, was aber einem durchschnittlich lärmempfindlichen Schläfer nichts ausmacht.
Das Frühstück wird liebevoll zubereitet und bietet genügend Auswahl.
Das Personal ist äußerst zuvorkommend und freundlich.
Leider habe ich auch bei meinem zweiten Aufenthalt nicht das abgebildete und gebuchte große Bett bekommen.
Die Einzelzimmer sind wirklich nur für eine Person gedacht.
No elevator, WIFI was very poor - didn't work most of the time.
But aside from this - great service, very kind and pleasant, clean and great treats in the room (fruits and chocolate!)good breakfast etc.