Front of property – evening/night

Reviews of Algila' Ortigia Charme Hotel

4 out of 5
Algila' Ortigia Charme Hotel
Via Vittorio Veneto 93, Syracuse, SR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 525 out of 673 reviews" "
Rating 8 - Good. 117 out of 673 reviews" "
Rating 6 - Okay. 22 out of 673 reviews" "
Rating 4 - Poor. 6 out of 673 reviews" "
Rating 2 - Terrible. 3 out of 673 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Gracious staff, beautifully appointed rooms, a delicious breakfast buffet and located for easy walks around Ortigia.
Stayed 1 night in Feb 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff. Location is ideal for walking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Fumito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best location in Ortigia and Syracusa. We had the best room of the hotel with a huge terrace with working Jacuzzi with ocean view. Breakfast was delicious and everyone at the hotel was very attentive and kind. Hard to complain. Only difficulty is to get there by a car. However, there is a public parking near by (~200m) and turned out to be no issue.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable!
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room with ocean view was very nice. Breakfast was very impressive. Very close to everything including delicious food. We drove, roads are narrow as you would expect but they offer valet parking. Overall amazing experience.
Stayed 1 night in Oct 2023

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Outstanding breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Nov 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel that is very clean and comfortable. We had a deli out breakfast which was included. We decided to stay at the restaurant for dinner and it was great.
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, well priced
We had a wonderful time in Ortigia. The hotel was lovely, although the room a little on the small side. The breakfast was excellent albeit the number of staff serving seemed to be low relative to the number of guests and at reception there were frequent waits due to few staff being on duty. That said, all staff were enormously friendly and helpful but always rushed off their feet it seemed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Staff friendly and helpful Excellent breakfast
Stayed 3 nights in Oct 2023

4/10 Poor

Catherine

Stayed 2 nights in Oct 2023
Response from Algilà Ortigia Charme Hotel on 11 Dec 2023
Dear Catherine, thank you for choosing to stay at Algilà Ortigia Charme Hotel and for your feedback! We regret that you did not write any comments and did not allow us to respond to your review.We hope to welcome you back to our hotel in Siracusa in the near future to appreciate the qualities of our hotel as described in the thousands of reviews available on all travel sites.Warmest regards

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a beautiful room with a private terrace with hot tub. Reception was very helpful. Lovely area.
Stayed 3 nights in Oct 2023
Response from Sabrina on 31 Oct 2023
thank you

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stunning hotel in beautiful Ortigia. Staff very professional and helpful. Great breakfast too. Would definitely recommend!
Stayed 1 night in Oct 2023
Response from Sabrima on 31 Oct 2023
thank you

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel near the sea wall. Clean and great breakfast. Helpful staff especially Marcello, who helped immensely when our rental car had to be towed. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Sabrina on 31 Oct 2023
thank you

10/10 Excellent

SHARON

Stayed 2 nights in Oct 2023
Response from Sabrina on 31 Oct 2023
thank you

10/10 Excellent

SHARON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic sophisticated hotel in Syracusa
Lovely stay. Staff is wonderful. Marcello helped us with bikes, luggage etc . He goes above and beyond!! 5 stars for him!! Overall lovely hotel , our room was very small but it worked . Breakfast is all you would want and more!
Caves during our boat excursion
Little alleyway
View of the city from our boat
Catacombs
Stayed 2 nights in Oct 2023

10/10 Excellent

Ann

Stayed 3 nights in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
From the top down, no detail is ignored at this hotel. The building is splendid and the staff is gracious.
Stayed 2 nights in Oct 2023
Response from Sabrina on 14 Oct 2023
thank you

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2023
Response from Sabrina on 31 Oct 2023
thank you

10/10 Excellent

Michele, DAVIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful! Quick walk to everything! Wish we had more time there! Loved our room!
Stayed 1 night in Sep 2023
Response from Sabrina on 12 Oct 2023
thank you

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Sabrina on 12 Oct 2023
thank you

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ortigia rest spot
Great location right at the water and perfect for walking all around Ortigia
Stayed 2 nights in Oct 2023
Response from Sabrina on 10 Oct 2023
thank you

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and really helpful staff.
Stayed 3 nights in Oct 2023
Response from Sabrina on 31 Oct 2023
thank you

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room with terrace looking out at sea . Excellent breakfast . Very helpful staff
Stayed 2 nights in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Ludmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, spacious bathroom and rooms. Staff was especially helpful. Great location for walking. Not very touristy.
Stayed 2 nights in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and charm
Simply delightful. The original centuries old residence had walls so thick that cell phones dont work. The conversion and modernisation have been handled with skill and authenticity.
Looking towards the taverna
Frank at the front door
Stayed 3 nights in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

6/10 Okay

janique, ile des soeurs

Travelled with group
Liked: Cleanliness, staff & service
On a cherché pour le plus bel boutique hôtel à ortigia et on n’a rien trouvé à part celui là … c’est correct mais rien de spécial , pas de vue et chambre petite. Les gens de la réception étaient gentils et sympathiques. Il ne faut pas déjeuner dans la dernière salle , c’est un vrai four ! Les deux autres salles sont ok … bref, l’hôtel le plus ordinaire de notre séjour de 3 semaines mais pas le moins cher.
Stayed 2 nights in Sep 2023
Response from Algilà Ortigia Charme Hotel on 11 Oct 2023
Dear janique, thank you for choosing to stay at the Algilà Ortigia Charme Hotel and for your feedback!We can offer a wide range of different room typologies which were available at the time of booking. Some of these rooms have a beautiful sea view! And one type of these, the deluxe Spa, has a jacuzzi on the private terrace with a sea view!We hope to welcome you back to our hotel in Siracusa in the near future to appreciate the qualities of our hotel as described in the thousands of reviews available on all travel sites.Warmest regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel
Great location. An elegant hotel with spacious and comfortable rooms set in a refurbished noble's palazzo.
Stayed 5 nights in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Talayeh, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect. Our favorite hotel in Italy. Staff were. Our groups and friendly; room was spacious and beautiful and historic, morning breakfast great. Walkable to everything touristy yet quiet.
Stayed 2 nights in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Karl Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of the old city, walkable to all attractions, restaurants etc
Stayed 1 night in Aug 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Frederick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Sumptuous breakfast. Very attentive staff.
Stayed 1 night in Sep 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Marcello on 31 Aug 2023
Dear Frank,many thanks you for your feedback.We will hope to see you again.Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Sabrina on 9 Oct 2023
thank you

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully & sympathetically renovated hotel split across two buildings. Great location for wandering around Ortigia. The staff couldn't have been more helpful - all absolutely charming. Would definitely return.
Stayed 7 nights in Jul 2023

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! We loved the helpful staff, the delicious breakfast, and the location. We would def stay there again. So charming.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Incredible stay! Such a beautiful hotel in a great location central to Ortigia. Highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so wonderful. It is a luxury stay in the heart of Ortigia. The rooms are great and the buffet breakfast was fantastic. Highly recommend.
Stayed 1 night in Jul 2023

8/10 Good

peggysue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charged me full price for two family suites for a night I didn’t stay, and said that’s their policy. Wouldn’t even consider discounting it even though they probably rented it. (A double dip). Even though I had no way of getting there due to the closing of the airport/airline strike. Otherwise a nice hotel, breakfast and staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Felicia

Travelled with group
Had a wonderful experience, the staff helped us out a lot as one of us got sick and they were there for us in our time of need
Stayed 3 nights in Jul 2023
Response from Algilà Ortigia Charme Hotel on 21 Jul 2023
Dear Felicia, thank you for choosing to stay at Algilà Ortigia Charme Hotel and for your positive feedback! We hope to welcome you again in the near future at our Hotel in Siracusa. Warmest Regards

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel reminded me of an Italian Shoreditch House - very beautiful little boutique hotel in an excellent location. They had free water and tea available in the afternoons to help yourself, and our room had free mini bar access with soft drinks and water. I would recommend getting a superior room as you will have a balcony with outdoor seating. Location is perfect!
Response from Algilà Ortigia Charme Hotel on 21 Jul 2023
Dear Annie, thank you for choosing to stay at Algilà Ortigia Charme Hotel and for your positive feedback! We hope to welcome you again in the near future at our Hotel in Siracusa. Warmest Regards

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
small hotel, excellent staff, lovely breakfast, in the heart of Taormina
Stayed 5 nights in Jun 2023
Response from Stefano M on 6 Jul 2023
Dear Lewiswe're glad that you enjoyed the stay in our hotel.Warmest regardsStefano

10/10 Excellent

David

Stayed 2 nights in Jun 2023
Response from Stefano M on 6 Jul 2023
Dear Davidwe're glad that you enjoyed the stay in our hotel.Warmest regardsStefano

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location -beautiful hotel-great customer service
Stayed 1 night in Jun 2023
Response from Stefano M on 6 Jul 2023
Dear Alexwe're glad that you enjoyed the stay in our hotel.Warmest regardsStefano

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing personalized service from a wonderful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, do not use their parking!
Wonderful property with great staff. Will definitely stay again! Rooms were wonderful. Great location as well. Only negative was the valet parking, they smashed the right front of the rent a car. Do not use! Parking garage is close to hotel, drop off luggage and self park.
Stayed 1 night in Jun 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a variety of room choices
We didn't care for our first room although many people likely would have loved it. It was just different than what we booked/expected. They moved us to a different room immediately and were very nice about it. The breakfast buffet is included and is delicious. Ortigia is a walking town and is wonderful to visit. This hotel is in a great location.
Stayed 2 nights in May 2023

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel on the island. Outside of the busy areas so quiet but a quick walk to everything you want to see. Staff is very helpful. Nice room. But a bit small (normal for a European hotel, small compared to a US room). Our room had a balcony that overlooked the sea.
Stayed 2 nights in Jun 2023
Response from Stefano M on 6 Jul 2023
Dear Josephwe're glad that you enjoyed the stay in our hotel.Warmest regardsStefano