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Reviews of Ryokan Murayama

2.5 out of 5
Ryokan Murayama
829 Nishinoisshiki-cho3-chome, Takayama, Gifu Prefecture

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 63 reviews" "
Rating 8 - Good. 27 out of 63 reviews" "
Rating 6 - Okay. 11 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Japan at its best
This place was the most authentic experience of Japanese life we’ve encountered. The hotel is run by a lovely couple with limited English but their helpfulness and kindness completely made up for that. The breakfast setting in the traditional Gassho-style dining room is nothing short of spectacular. It made us feel like that scene had been played out exactly like that for the last few hundred years. Our room was a tatami room with paper sliding doors, exactly like you’d imagine Japan to look like! Absolutely loved it, would certainly go back.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff , far from the pictures and center
The staff are very nice and helping, gives shattle as needed. The guesthouse is very far from the center/public transportation. It’s also with pictures that not reflect reality, the room is a bit old and the sink in the room is old and leaking.( there is a strong old wooden smell in the room)
Stayed 2 nights in Aug 2018

6/10 Okay

Maymay, Nagoya, Japan

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the price, a little expensive for the value and condition of the room and food. Also No bathtub/onsen like I thought.
Stayed 1 night in Jan 2018

10/10 Excellent

Ae, Phuket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ! Quite far from town, 15-20 mins walk to train station and up on the hill. However, nice property, good breakfast and nice hospitality from the owners
Stayed 2 nights in Oct 2017

8/10 Good

Marie, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ryokan near Hida Folk Village
My boyfriend and I had a lovely time at Hida Gasshoen. It is a bit far from Takayama main center but you can ask the ryokan staff to pick you at the train station if needed. It is located near Hida Folk Village, and the area is really nice looking and quiet. Our room was very clean and comfortable, japansee style but with it's own mini bathroom. We spent a peaceful evening in it and slept well. Breakfast was nice, a funny mix between japanese (rice, fish, pickles, miso soup..) and european food (pasta, chicken nuggets, salad...). Overall we definitely had a pleasant stay in this hotel for a decent price, and if you don't mind being a bit far from the center of the city, go for it !

10/10 Excellent

Alan, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous though a long walk
Beautiful traditional-style place, great breakfasts, nice rooms and bath. Over a mile away from downtown (a manageable uphill walk,turn at the Teddy Bear museum, or short taxi ride), but otherwise ideal!

4/10 Poor

Christopher, Melbourne

Disliked: Staff & service, property conditions & facilities
Not worth it. Stay in town and catch bus to Hida.
Although claiming on the website to provide pick up from the train station, this was not the case. When we called upon arrival we were told that they weren't doing pick ups that day. I have since read other reviews with similar complaints. The room was tiny, and we were shocked to discover that not only did we have to make up our own beds, but also dig all the linen from out of the cupboards ourselves. The website implied that dinner was provided and/or available at the ryokan as it was outside of town and guests would not be able to purchase food independently. We were dismayed to find this was not the case. Although the staff were able to add us to the dinner lists at the last minute, the food provided was nice but a small amount for the price. Other ryokans we stayed in had served much more food for a similar price or less. In summary, I would not recommend this ryokan. I get the feeling that the attraction lies in its proximity to the Hida village and little more. I'd also like to add that its not worth staying over night at the Hida village as there really is nothing to do there. Id advise staying in the town, which is beautiful, and only an easy 10 minute bus ride away from the Historic villiage.

8/10 Good

mike, malaysia, kl

Liked: Cleanliness, staff & service, room comfort
Nice hotel to experience Japan life style
Some small bugs fell off from the light, and sharing toilet is a bit inconvenient, especially in the middle of the night.

8/10 Good

Char, New England, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, Historic Building
Stay here for the atmosphere. A bit far from town and the historic building means also that the facilities are a bit rustic. But the buildings (accommodations in one, dining room in the other connected with inside passageway) are truly amazing --- other houses just like this one are in the park next door devoted to the historic preservation of these building. The surroundings are also beautiful. The bath left a bit to be desired, though the showers were fine. The staff were really helpful. The food was great. Everything was traditional, aka you will be sitting and sleeping on the floor except for some couches in the shared parlors. Look past the less-than-luxury at a unique stay.

8/10 Good

Jialiang, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

6/10 Okay

Verified traveller

Disliked: Staff & service
Just for the experience.
Do not expect too much assistance from the only member of staff that we saw in our three day stay. As far as experiencing a more traditional Japanese guesthouse, this performs adequately.

10/10 Excellent

Leigh, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff & and great value for money!
Fantastic experience, i loved my stay at the Hida Gasshoen. Aprt from being excellent value for money the breakfast/dinner were out of this world brilliant.

10/10 Excellent

Seb, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Quiet and nice ryokan! Very traditionnal and pretty! Room perfect and very clean, bath is great and clean too! The breakfast is amazing! The surrouding is very quiet and not much to eat or do after 5 but perfect to rest and relax!

6/10 Okay

Kampp, Japan

Fantastic building!
As a Japanese old accommodation,it is a great recommendation.

10/10 Excellent

Jake, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, very good food, excellent staff
It is a lovely hotel, it is a bit out of the tourist area, which was bad for us as it was raining the whole time. The food was very nice, so I recommend having it if you are staying here. The staff were excellent, we were not easy guests but they were always willing to go the extra mile, more so than normal Japanese hotels do so. It was a thoroughly enjoyable stay and ideal for anyone wanting a more traditional hotel.

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very traditional Japanese style hotel.
Good to have two nights stayed there. Big room for group of people. Great breakfast and good dinner offered. The only thing that I don't feel comfort was there is no bathroom in room, only public bathroom.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced for a small room for family
I booked a room for a family of four including two bigger kids. The booking page shows that the maximum capacity of the room is four persons. We ended up getting a very small room without sufficient pillow and mattress. The hotel even charged us additional fee after noting that we were a group of four. We finally paid more than US$2000 for a very small room without private bath facilities. This is even more expensive than the very big room in Associa Takayama where we stayed subsequently. This is a disappointing experience and definitely not value for money.

8/10 Good

Chayville, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
I really enjoy my stay here. Traditional Japanese style commendation. Will come back.

8/10 Good

Narelle, Australia

Liked: Cleanliness, staff & service
Traditional guesthouse
This was an opportunity to visit a stunning part of Japan and stay in a traditional guesthouse. The rooms are basic but comfortable. I was a little disappointed by the onsen, but this is a very old building, so all facilities are a little "tired". The hotel is a little out of town but it is a comfortable walk in, and the owner drove us to the train station for our departure which was fabulous.

10/10 Excellent

Jeremy wakefield, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word, go!
Great, great service. A very charming ryokan with fabulous mountain views. The staff could not have been more accommodating . They picks us up at the station, took us downtown, the folk village and back to the station. We enjoyed a wonderful bath and tea in our room and this was the highlight of our trip to Japan. Also, extremely welcoming to loud children. We just loved this place and the staff.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A great experience
Traditional Japanese style accommodation in approx 200 year old "gassho-zukuri" style buildings (although not on their original site - relocated to Takayama from remoter sites in the 1970s). A great experience, with traditional dinner and breakfast of multiple small dishes in a very old living room with country style hearth ("irori") in the middle of the large high ceilinged tatami room. At breakfast we served our own misoshiru soup from an iron pot suspended over a charcoal fire in the hearth. Not for you if you are seeking Western comforts of an en suite - toilets are a walk down the corridor and two Japanese style baths are along a further corridor and upstairs. The hot water in the bath was a bit tepid by Japanese standards but fine for for most foreigners. Note that all seating is Japanese style (on zabuton cushions on tatami floors). The pick up service was good although not waiting at the station for us despite having advised out train arrival time and we had to ring from the station. Transport was in a standard red Tarago style car which had no signage to indicate the ryokan name.
Garden entrance to reception
Serving miso soup at breakfast
After a late March snowfall

8/10 Good

Mimie Soewandy, Indonesia

Liked: Staff & service
Home away from home
excellent service, superb breakfast, perfect timing for snow vacation. Overall, I was very pleased with the hotel. Thank's to Yugo San for his hospitality. Great guy and very helpful. Would love going back.

10/10 Excellent

Corey, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
must visit
This lodge is a bit out of the way but they will pick you up from the train station and it is VERY worth the effort. This was our favorite stay. The hospitality is warm, the food was a treat and the experience we will be talking about for a while. Please go visit this special place.

8/10 Good

Norwegian guest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
The manager came to the railway station to bring us to the Ryokan, nicely situated close to the forest. The surrounding traditional village was a good surprice with marvelous building collections and a goo signage for interpretations in English. The only disadvantage was the 1 floor toilet wich allways had wet floors, but the WC on 2 floor was better. The breakfast was japanese traditional, and you have to like that - if not skip it and pay less.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Interesting Place
I was not quite sure how to rate this place. I think I was the only guest mid week and my room for a Japanese Inn was huge. It had two rooms and two sitting areas. It was by far the biggest room I have ever seen in a Japanese Inn. The room was clean and comfortable with the idea that this is Japanese style with futons and no bed. The AC worked fine and the windows actually had black out curtains which kept the room dark. This time of the year the sun comes up at 4 AM. The outside of the hotel was like being in your own historic place. The Buildings are old with one having a thatched roof. The garden in front is nice. The view of the forest from my room was also great. I did the half board and the food was good but standard Japanese for Takayama (Hida beef). My biggest problem was the location. It is quite a distance from the train station. There is a bus but it does not run that often. The Taxi ride was not that much, but getting back to town proved more difficult. It is very near the historic village, but due to it being a weekday, not much was open around the hotel. If I had a car, it would have been fine. It was generally good value for money in Japan, but I am not sure I would stay there again. But that being said, you really felt like you were staying in a very historic place. The service was great but little English was spoken.

8/10 Good

Nate, Tokyo

Liked: Staff & service, room comfort
Comfortable, older style ryokan
We stayed there one night. The staff was courteous. The room was large and comfortable (all tatami mats). You sleep on the floor on futon mats. There was plenty of space for many people and plenty of extra mats if needed. Dinner and breakfast were served in the traditional Japanese style. Breakfast was excellent. The garden around the hotel was nice. They lit the garden up at night. Overall, nice stay. Not amazing, not a disappointment. I would recommend this place to others going to Takayama.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, overlooking town but close
Personnel were very welcoming, helpful, friendly. Meals were lovely and delicious. A wonderful home away from home.

4/10 Poor

Kwangseob

Disliked: Property conditions & facilities, room comfort
밤에 전기가 나가서 난방이 불가한상태가 되었으나 주인이 카운터에 없고 아무리 벨을누르고 불러도 연락이 안됨 결국 경찰에게 도움을 요청하여 순찰차가 출동해서 해결되었음.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本に住んでいながら、こんなにも古き良き存在感のある旅館は初めてでした！そして何より、スタッフさんの温かさ、心遣いは最高でした。全てのスタッフさんが本当に本当に親切で、親しみやすく、感動しました。是非また伺いたいです。本当にありがとうございました！
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
還不錯的住宿體驗
這是一間類似合掌村外貌的飯店，房間有西式淋浴設備，一樓的房間狀況會比二樓房間狀況良好，房間內部與官網照片一致，環境非常安靜，雖然老舊，但睡眠品質很好，距離車站熱鬧地區需要開車，大約15分鐘左右，交通沒有很方便。
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
地點是有些難找，因酒店外型上差不多。 但店員很有禮，環境舒服。

10/10 Excellent

Thi Thu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

KACHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Ka Kit

Liked: Cleanliness
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは親切で優しくて対応も素晴らしく感謝しています。 部屋には大きな蜂２匹が時間差で現れて 刺されると致命傷な為、刺される心配で 眠れなかった。 またシケ臭く、目も痛くなり、虫も出てきた。 わたしの様に合掌作りを楽しみに来られる方の為に改善される事を願います。
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
清潔感、清掃が行き届いてなさすぎる。
口コミで何件か清潔感がないと拝見しておりましたが、その通りでした。 まず、室内に入ったらトイレが流されていない、鏡台の上にはホコリ、部屋にはクモの巣。一番驚いたのが、用意されていた急須でお茶を飲もうと蓋を開けたら、急須の中に緑茶が少し残っており、洗わずに使いまわしているのかと思ったところです。せめて水洗い程度はしていてほしかった。 また朝食会場が寒すぎる。広いのに小さいストーブか一つ、味噌汁やお茶はすぐに冷めました。 外見が素敵なだけ期待度も上がっていたのでしょう。とても残念です。 次回泊まるかと問われれば首を横に振るでしょう。 古いから仕方ないで片付けるのか、改善点を真摯に受け止めるのかはお宿次第ですね。外国人観光客が多いからテキトーにしていてもあまりクレームはないのかもしれませんが、日本人にとっては気になるところでしょう。
Stayed 1 night in Nov 2017

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fedt autentisk sted
Hida Gasshoen er et fantastisk autentisk sted. Værelserne er traditionelle, nærmest som at være i Japan i 1890. Morgenmaden lige så traditionelt, serveret af det ældre ægtepar som ejer kroen.
Stayed 1 night in Oct 2017

6/10 Okay

TSZ CHUNG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

HON KA ASHER

酒店還可以，但沒有温泉是最大缺點，但訂洒店時説明是有，有點被諞，Hotel.com應要負責，早餐豐富，
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
接客は良いが、へやがカビ臭かった。 朝食は囲炉裏のある広間でゆっくり頂けました。 立地は高山中心部へのアクセスもしやすくてよい

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
良さは全く感じない。雰囲気があるだけ？
掃除が行き届いていない。 山が近いせいか、虫がよく出てきて、 部屋にカメムシが飛び交い歩き回る。 フロントから廊下にはネズミも走り回る。 代わりの部屋も用意してもらったが、 状況は変わらずだったので泊まらなかった。

8/10 Good

Yuannisa, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pemilik mau mengantarkan ke stasiun
Lokasi memang agak jauh dengan stasiun, dan bus di kota Takayama baru beroperasi jam 9 hingga jam 5 sore saja, jadi memang harus berjalan jika ingin mengelilingi kota lebih pagi dan pulang agak malam.

8/10 Good

BING KUAN, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再來的旅館
很棒的傳統旅館、乾淨又美麗的地方、 可住在合掌屋裏是一個很棒的體驗！

8/10 Good

alain, Villiers sur Marne

Liked: Cleanliness, staff & service, room comfort
Japon et tradition
Pour une immersion dans la vie traditionnelle japonaise plutôt réussie.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good
日本家屋なので仕方ないが、ホテルと違い、トイレやシャワーが自室にないのが、やや不便。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort