Apartamentos HG Tenerife Sur

Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools

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April 2024
May 2024

Apartamentos HG Tenerife Sur

Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Standard Apartment (Balcony/Terrace)
24-inch TV with satellite channels
Standard Apartment (Balcony/Terrace) | Private kitchen

Overview of Apartamentos HG Tenerife Sur

Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Bar
  • Pool
  • Breakfast available
  • Kitchen
  • Gym

Explore the area

Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Popular LocationLos Cristianos Beach9 min walk
  • Popular LocationLas Vistas Beach16 min walk
  • Popular LocationSiam Park4 min drive
  • AirportTenerife (TFS-Tenerife South)14 min drive
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Room options

Standard Apartment (Balcony/Terrace)

cleanliness

Highlights

Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

Double Room Single Use, 1 Single Bed

cleanliness

Highlights

Furnished balcony
Kitchenette
Fridge
TV
Separate bedroom
Ceiling fan
Blackout curtains
Bidet
  • 30 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

Standard Studio, 1 Bedroom

cleanliness

Highlights

Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 30 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Arona

Located in Arona, Apartamentos HG Tenerife Sur is connected to a shopping centre. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Cristianos Beach and Las Vistas Beach. Travelling with kids? Consider Siam Park and Water Sports Tenerife. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and skydiving.

What's nearby

  • Los Cristianos Beach - 9 min walk
  • Las Vistas Beach - 16 min walk
  • Siam Park - 4 min drive
  • Playa de las Américas - 5 min drive
  • Fañabé Beach - 7 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 14 min drive

Restaurants

  • Restaurante Pailebot - 8 min walk
  • The Vault Bar Tenerife - 4 min walk
  • PALMERA Coffee Brunch Tenerife sur - 6 min walk
  • Mercado la Pepa - 6 min walk
  • Los Tarajales - 10 min walk

About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel connected to the convention centre in Arona with 2 outdoor swimming pools
This smoke-free aparthotel features 2 outdoor pools, a restaurant and a fitness centre. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus a furnished balcony and a TV with satellite channels. WiFi, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Limited housekeeping is available.
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sunloungers
  • Sauna
  • Massages

Internet

  • WiFi available (EUR 5 per day)

Parking and transport

  • No on-site parking available
  • Free off-site parking
  • On-site car hire

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Fridge
  • Stovetop
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer
  • Bidet

Entertainment

  • 24-inch TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk
  • Conference centre (1076 square feet of space)

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the city centre
  • In a village

Things to do

  • Fitness centre
  • Scooter/moped hire on site
  • Bike hire on site
  • Racquetball/squash on site
  • Snorkelling nearby
  • Wildlife and game drive nearby
  • Theme parks nearby
  • Surfing/body boarding nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Whale watching nearby

General

  • 189 rooms
  • 5 buildings
  • Built in 1983
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Frequently asked questions

Does Apartamentos HG Tenerife Sur have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Apartamentos HG Tenerife Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartamentos HG Tenerife Sur?

There is free parking nearby.

What time is check-in at Apartamentos HG Tenerife Sur?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartamentos HG Tenerife Sur?

Checkout is at noon.

Where is Apartamentos HG Tenerife Sur located?

This family-friendly Arona aparthotel is located near the airport, within 1 mi (2 km) of Los Cristianos Beach and Las Vistas Beach. Siam Park is 2.3 mi (3.7 km) away.

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 442 reviews" "
Rating 8 - Good. 214 out of 442 reviews" "
Rating 6 - Okay. 105 out of 442 reviews" "
Rating 4 - Poor. 25 out of 442 reviews" "
Rating 2 - Terrible. 13 out of 442 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Anthony

Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Tenerife
Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Room comfort
Stayed 8 nights in Aug 2023

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Never again
Well after arriving at a hotel I stayed at a few years ago, I was really surprised as how down hill it’s gone. We arrived and we’re greeted by a very grumpy chap who asked for our passports and once he’d finished with them, they were threw them under the glass back at us. We had a room on the 2nd floor overlooking the main road opposite our the Christian Sur. The room had a very cheesy smell and once I opened the fridge, it smelt like a fisherman’s bait box which had contained maggots in. It stunk to high heaven and there’s no way I’d store butter / bread in there as it would contaminate everything. The bathroom was absolutely vile, I’ve taken photos of the toilet, shower and sink, all of which seem to have dodged the cleaners since 2000. The toilet was stained and dark in colour, the bathroom tiles had stains on and then the sink had ring marks on from where someone has had their false teeth in a glass overnight. Oh there’s a welcome tray in the bathroom which is also filthy. The ceiling fan in the tv room made a horrible clicking for the duration of my stay whilst being used, but the icing on the cake was on the lastnight, even that had given up the will to function anymore, it decided to come off its mounting as I was watching tv and ended up being suspended by two wires. Having already spoken to reception about previous issues, the staff weren’t bothered about anything apart from taking your money from you. I’ve taken plenty of photographs
Stayed 8 nights in Jun 2023

8/10 Good

Marín

Business traveller
Liked: Cleanliness, room comfort
comment
The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
Stayed 7 nights in May 2023

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023

8/10 Good

Julie

Liked: Cleanliness
Very clean but dated
The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite clean and generally condition of the hotel
Stayed 7 nights in May 2023

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 8 nights in Apr 2023