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Reviews of Green Garden Resort & Suites

4 out of 5
Green Garden Resort & Suites
Calle Landa Golf, 1, Playa de las Americas, Arona, Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 10 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely villa in a perfect setting. We only had bed and breakfast and the only downside was that there wasn’t a snack bar only the buffet option. The Sahara restaurant was excellent. Highly recommend. Would be great if they did a lunch menu at a set price.
Stayed 7 nights in Mar 2024

10/10 Excellent

Amanda Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent and made our stay really comfortable.
Stayed 7 nights in Jul 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Perfect for family trip
Excellent resort. Great for family with young children. Could not fault food or activities. Staff were all very friendly. The resort could benefit from a separate bar or restaurant as you end up eating breakfast, all dinners and having drinks and entertainment in the same room. A minor issue though. Overall lovely resort.
Stayed 7 nights in May 2022
Response from Reception Green Garden Resort on 8 Jun 2022
Dear Mark, The entire Green Garden Resort staff would like to thank you for your excellent review. We hope that you visit us again very soon for another lovely experience. Best regards

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Lovely hotel
The hotel was clean and beautiful. The pool area was pretty and at night it was lit up to look like a tropical paradise. Bought “all inclusive “ package when we arrived and this was we worth the money.. Staff were helpful and friendly. Very enjoyable stay.
Stayed 1 night in Sep 2021
Response from Green Garden Resort on 28 Sept 2021
Dear Kim, Thank you very much for your kind words about your stay with us. It was a pleasure to have you at Green Garden Resort. We hope to see you again very soon. Best regards

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from Green Garden Resort on 20 Apr 2021
Dear Michal, Thank you for your high evaluation. It was a pleasure having you at Green Garden Resort. We hope you come back very soon. Sincerely

8/10 Good

Anastasiia

Liked: Cleanliness, room comfort
Nice place
Enjoyed myself here to staff were friendly the rooms were nice to Resort her good
Stayed 2 nights in Jan 2021
Response from Green Garden Resort on 2 Feb 2021
Thanks so much for your feedback.

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021
Response from Eva on 6 Feb 2021
Good evening, many thanks for your comment. kind regards

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
The rooms had really nice rear verandas and the pool was brilliant. But the room was not very clean and we had to get it cleaned twice plus the lighting wasn't the best overall it was a good stay once we got the initial problems sorted
Stayed 6 nights in Nov 2020
Response from Green Garden Resort on 30 Nov 2020
Dear Guest, Thanks so much for choosing Green Garden Resort for your vacation. All the staff always works very hard to try to give our guest the best experience. We will take a note of your comments and hope to see you again very soon. Best regards

8/10 Good

Giovanni

Liked: Cleanliness, room comfort
Da ritornarci
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Best patio ever
The private patio was the highlight of our holiday, kids loved playing there
Stayed 3 nights in Nov 2020
Response from Green Garden Resort on 30 Nov 2020
Dear Guest, All Green Garden Resort want to thank you por your nice words about our hotel. We are very happy to see you enjoyed very much stay in the resort. We hope to have you back again very soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant family resort.
Even with a few teething problems (our 5 year old son didn't want to sleep in a separate room in a strange place and we couldn't get his bed into our room) I would highly recommend this resort. The staff are excellent and made a point of asking for feedback (and acting on it) a couple of days in, so they could fix anything that needed fixing. Lovely clean pool, spacious suites, aircon in bedroom and lots of kids activities to keep them occupied whilst the grownups got on with the important task of sunbathing and accessing the all inclusive facilities. Oh! and the Spa is exceptional too!
Stayed 7 nights in Aug 2018

6/10 Okay

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for us
This hotel is perfect for families with young children. Unfortunately as a couple we did not feel it met our holiday needs. There is only one bar which is located within the dining area it is open between 1pm and 3pm and then from 6pm to 11pm. At other times drinks are self service but the quality is poor. Staff, room and food ok, but no quiet areas to sit out, the only outside space is by the pool which can get very noisy. Nothing around the hotel other than the golf club. We did go into the club for coffee and a late afternòn drink and it is very civilised and not expensive. The free meal in the Sahara restarent for those on AI was nice, but not really free as you can't choose a starter and all the meat and fish dishes had a supplement. We would not return
Stayed 7 nights in Feb 2018

10/10 Excellent

Roy, Chichester, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Sun great location in Los Christianos
Fantastic Holiday, The hotel provides plenty of spacious rooms with one or two bedrooms, each have a kitchen and living area and a private outside space, our room overlooked the Golf Course with the mountains behind. The staff were all very friendly and helpful, we were on the all inclusive package which I'd recommend, the waiters even remembered what I drank and brought it without me having to ask at the evening meal. Not much in way of evening entertainment but this is more directed at young families and those wanting to have a nice peaceful holiday, although the Town wasn't far away and a free shuttle bus was laid on daily to the beach or one of the larger shopping Centres. If you're looking for Sun, a nice pool or 2 with plenty of sun loungers you won't be disappointed. Caution one of the pools isn't heated so fairly cold but the other is like a warm bath, lovely. The food was generally of a good standard the chef's seemed to take great pride in presentation, especially the sweets. There is a playground for the younger children and a good gym for the big kids, weather this time of year mid to high 20's. Thoroughly recommend the hotel and a big thanks to the staff, even took the time to check us in 24hrs before leaving, at my request. Go and Enjoy
Stayed 7 nights in Nov 2017

8/10 Good

Andy, Little Bookham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely September stay
Arrived for a 4 night stay to celebrate my 50th birthday with friends. Fantastic location and not too large a hotel. We were happy with the first suite we were given, until we saw our friends room which had very recently been refurbished. As it was my birthday, my wife had previously requested a nice room. She went to reception who were extremely helpful and moved us to one of the refurbished suites within the hour. All staff at the hotel were extremely friendly and helpful. Well located for a round of golf at Golf Las Americas, only a 2 minute walk and the golf course surrounds the hotel. Only minor negative was the all inclusive food option, it didn't quite match up to the rest of the hotel, but was fine for a short break.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Only suitable for families
This is a resort for families; definitely not for couples. There are kids everywhere and they even have a partnership with tots to travel who have reserved areas by the pool where the other folk who have paid their money, can sit. The beds are two singles pushed together and you fall down the middle if you even try to cuddle. There are also a huge number of cockroaches that come out at night, and they are everywhere! I appreciate that this is beyond the hotels control but if you're someone that has an absolutely irrational fear of them, best to avoid! If you're a family, you're fine, otherwise, somewhere else, probably Florida!

8/10 Good

katie , swindon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel is fresh and clean, staff are very friendly and accommodating. Pool area is family friendly. Plenty of sun beds. Comfy sofa beds are reserved for guests with children. Food is standard. Always something to be able to eat but can get repetitive, rooms clean however double bed is on actual fact 2 single beds so often woke up to find I had fallen down the middle. Not hotels fault but as on ground floor has a problem with ants in the room so don't leave out anything sweet!

8/10 Good

lorraine, burridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet hotel 20 mins walk from playa
Very nice hotel just out of hustle And bustle of main los christianos and playa, but near enough to be involved. Little slice of home comforts making resort Not too touristy. Nice decoration in spacious clean appartments. Fabulous. staff very friendly who Couldn't help enough.

8/10 Good

laura, parkgate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sun trap oasis
Lovely setting, staff and apartments. Comfy and personal .... only couple of mins walk from any apartment to pool and main areas. Quiet and relaxed with plenty to entertain the kids.

8/10 Good

hayley, waterlooville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely personal hotel beautiful surroundings
Gorgeous surroundings; excellent management of the site, friendly staff. Overlooking golf course to the rear. Beautiful warm pool and lovely toddler amenities (sand pit with toys, paddling pool, playhouse and ping pong) walkways set through fairy gardens! Rooms spacious and well kept. Comfortable and very clean. Maid service excellent. Beds comfy and bathrooms modern. All inclusive option worth doing; nice food, usual continental buffet style. Help Yourself drinks. Good entertainment at night ... outside shows visiting with good atmosphere. Very enjoyable stay and would come back (we had party of 12 Of which 6 children)
Parrot show at night
Pool
Beer and pool!
Sun pool games

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the money and would definitely stay again.

10/10 Excellent

Tam, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, good atmosphere
We really enjoyed our stay here. The staff were lovely, friendly and professional. Great for families and would recommend to my friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, but definitely book all-inclusive before you go. Worth it if you want to eat dinner in the hotel.

10/10 Excellent

Simon, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday
Had the most amazing 10 days in Tenerife at the Green Garden Resort. Staff are absolutely fantastic and the resort is luxurious

10/10 Excellent

Craig, Falkirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive
Great hotel, very clean, strong wifi in all areas, amazing food, lovely outside dinning and entertainment wasn't too bad. Coffee and cava and slushes included were nice. Easy to get sunbeds. Let down by no air con in livingroom, charge for table tennis and spa and no BBC in rooms to watch football and Wimbledon.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Horrific sewage smell came from the bathroom which made it impossible to stay in the room (or rooms around it). After discussing with the staff, they first tried to spray it away to no avail, the next day they sent a technician which still didn't help. Since we were only staying for three days, we gave up trying to change by the third night. Also had three cockroaches in the room during our three nights which was way too much for our standards. When checking out no one asked whether we enjoyed the stay or not, which was unusual. As for positives - breakfast is great, the facilities look very beautiful and are picture-perfect. The horrible smell may have been specific to our room, but it's a huge hit and miss in that regard.

8/10 Good

David, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for families with children
Very friendly staff, food quality good but not excellent, plenty of parking space, excellent location close to motor way and Playa Americana but nevertheless very quiet.

10/10 Excellent

Helen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
The hotel was lovely, the accommodation nicely laid out on two levels surrounded by gardens. The pool was beautiful and all areas immaculately maintained. The food was of a good standard and the staff extremely friendly and helpful. The resort is within walking distance (15mins) but this hotel is such an oasis of calm I doubt you'll want to go anywhere else!

10/10 Excellent

Kerry, Herttfordshire, England

Liked: Cleanliness, staff & service, property conditions & facilities
Sun seekers paradise
The resort was really excellent, good facilities, staff very friendly, food varied with theme nights i.e. Chinese, Mexican and was good to excellent and catered for everyone. The only thing that let the restaurant down was lack of pest control with flies and birds i.e. a good net, as the birds flew towards the counters to get the food, thankfully everything was covered with lids The apartments were clean and very accommodating for those who want a self catering holiday, but from a family of four points of view sharing a 1 bed apartment with put you up/camp beds in the lounge these beds were extremely uncomfortable and crippling for an adult to sleep on, please note that 2 bed apartments are available too. There is plenty of activity going on in the day and evening for kids and adults and the main entertainment hostess was absolutely fantastic. Would highly recommend this resort to anyone going to Tenerife, as we didn't want to come home.

10/10 Excellent

Amy, Nottingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days in paradise
Me and my boyfriend wanted a short stay in the sunshine and this resort was perfect for what we needed. Our apartment was beautiful! The pool area was great! We went all inclusive and the food was fab! There was even themed nights! We loved the Mexican night! There was a huge range of alcohol! We can't wait to come back! :)

8/10 Good

Graham, chesterfield uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart hotel near the golf course
From check in onwards all the staff were very pleasant and helpful. The 1 bedroom apartment was spotlessly clean and quite roomy. Situated ~2km.out of the resort we enjoyed the walk daily and a bonus was the excellent Chinese restaurant half way down. The only criticism was for non all inclusive guests we thought drinks were expensive. We would certainly go again

8/10 Good

Sandra, LONDON

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel surrounded by the golf course
I really enjoyed the idea of the hotel which is not a typical xx-storey building but small cabanas surrounded by lots of green. Great pool, convenient store in the hotel allowed to get most necessary supplies. Despite it's quite close to the beach, the journey can get really long on a hot day if you are without a car.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing surroundings
Staff friendly and helpful, surroundings were lovely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent no complaints
Thoroughly enjoyed stay in quality apartments. A bit of a hike to centre but downhill and return taxi only 5 euros

8/10 Good

sluggaaa, milton keynes

Liked: Cleanliness, staff & service, room comfort
Nice hotel, but away from beach front
Enjoyed a lovely stay at this hotel. The 2 bedroom apartment room was on 2 floors and was awesome! Food was lovely too.All inclusive drinks only last until 11pm. Beach was a mile walk into town.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Debbie, Portsmouth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in beautiful Green Gardens
We found it relaxing and restful to be in such a lovely green environment. Good food was never far away and the rooms are tastefully decorated .

10/10 Excellent

Franta, Brno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort not only forfamilies with children
While not new the appartments are very nice with fully equipped kitchen, large living room with balcony, spatious bathroom and bedroom. Good location for traveling around the island. Forget about the local beaches (20 min walk). These are O.K. for an evening walk, but not much more. Free parking in front of the hotel.

6/10 Okay

tracey

Liked: Cleanliness
Disliked: Room comfort
Ok hotel
No air conditioning , just one ceiling fan in bedroom. Thirty min walk to beach. Rooms clean. Small pool. 4 English channels Wi fi didn't work in my bedroom.

8/10 Good

Juliet, London

Liked: Staff & service, property conditions & facilities, room comfort
Very good
3.5 out of 5 Good

10/10 Excellent

nigel, cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a peaceful family holiday.
This place is a jewel and great value at the price.It is quiet, well appointed and very clean. great kids entertainment. Adults too--wonderful soul and motown night on the Friday I was there. and its all quiet by midnight!!!!!!!!! Can't praise it enough. even the gym was about adequate,which is rare out there.

10/10 Excellent

Alistair, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and service
Friendly, helpful and welcoming staff. The hotel was positioned well for all local activities, being only a short taxi ride away. The room we had was very spacious, well decorated and maintained and was very pleasant. We would recommend it for families. It can get a bit crowded around the pool at times. AI is the Norm for this hotel, but you can pay as you go as well which was a better option for us as the buffet style food can get a bit monotonous. Overall though a good hotel in a quieter spot but close to the action if you want that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience!!
Most of the staff members were very hospitable and extremely helpful. I enjoyed my stay very much! The staff were only let down by a few individuals who I found very rude and unhelpful. The only thing that let the hotel down was the entertainment. There is entertainment for the very young kids, but nothing for kids aged 12+ and nothing for adults at all! Other than that, and amazing experience and would definitely visit again and have recommended to all friends and family!

8/10 Good

Bill, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for golfers ; good basic accommodation
This hotel is a good basic hotel which I would use for playing golf at the adjoining course. If only there for vacation, you will need to get a taxi to town for nightlife or shopping. Having said that, if you just want to chill out by the pool, and have a few drinks, the hotel is fine and the all-inclusive package is good value. Service was consistently good and pleasant.

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
A la hauteur de nos attentes
Bel appartement, spacieux et bien équipé dans un très beau cadre de verdure. Personnel souriant et prévenant. Beau choix au buffet. +++
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, atención, instalaciones y comida
Stayed 2 nights in Jul 2021
Response from Green Garden Resort on 20 Jul 2021
Estimad@ huésped, Ha sido un placer haberl@ tenido alojad@ en el Green Garden Resort. Queremos agradecerle sus cariñosas palabras y esperamos que nos vuelva a visitar muy pronto. Saludos afectuosos.

10/10 Excellent

Milan

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2021
Response from Green Garden Resort on 27 Apr 2021
Dear Milan, Thank you very much for your review. It was a pleasure having you at Green Garden Resort. We hope you come back very soon. Best regards

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, room comfort
Très bel établissement et personnel au top
Stayed 7 nights in Feb 2021
Response from Green Garden Resort on 20 Apr 2021
Cher Michal, Merci pour votre haute évaluation. Ce fut un plaisir de vous avoir au Green Garden Resort. Nous espérons que vous nous rendrez visite très bientôt. Meilleures salutations

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Un lugar increible para descansar
Muy buen sitio para pasar unas vacaciones. El apartamento es grande y la comida del buffet está muy bien elaborada. Me he sentido muy cómodo.
Stayed 2 nights in Feb 2021
Response from Green Garden Resort on 20 Apr 2021
Estimado David, Todos los que trabajamos en el Green Garden Resort le queremos agradecer sus cariñosas palabras sobre el hotel. Esperamos tener la oportunidad de que nos vuelva a visitar muy pronto. Saludos afectuosos.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Resort de qualité
Très joli resort, bien entretenu. Les appartements sont confortables. A noter toutefois qu’ils sont peu insonorisés (mais la chambre est plutôt au calme). Le parking privé est actuellement fermé mais on pouvait se garer aisément dans la rue.
Stayed 1 night in Jan 2021
Response from eva on 7 Feb 2021
Dear Guest, Many thanks for taking your time to leave your review. We apologies for the incoveniences with the parking. kind regards