Outdoor pool, open 6:00 AM to 9:30 PM, pool loungers

Reviews of Becamex Hotel Thu Dau Mot

3.5 out of 5
Becamex Hotel Thu Dau Mot
230 Binh Duong Boulevard, Thu Dau Mot, Binh Duong

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 173 reviews" "
Rating 8 - Good. 77 out of 173 reviews" "
Rating 6 - Okay. 22 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 4 out of 173 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ranko

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Large hotel with large beautiful swimming pool. Apartment was spacious, bed large and comfortable and excellent cleaning service. Breakfast buffet is excellent, but people are the best part of this hotel. I felt welcome and taken care of at all times.
Stayed 4 nights in Mar 2024

2/10 Terrible

Vy

Travelled with family
I stayed with my family for 5 nights. The first night, there was a really heavy rain which caused a huge issue to the elevator. It took half day for the elevator to be fixed. My room was at level 15. I had to climb 15 floors up and down to purchase water and lunch for family. I understand this was nobody's fault but accident, so I have no complaint about the issue. The second night, my husband was showering in our room, and the water stopped running. My husband had to go downstair to talk to receptionist. The receptionist apologized to my husband, explained that heavy rain caused issue to the pumping system, and asked him to shower in the bathroom of the hotel's gym. I am quite speechless with this hotel at this point. On our check out day, they told us they could not find a small towel in our room. Therefore, they had to charge us for the small towel and a broken hanger. If there is a department that handles complaint for hotels in Vietnam, I for sure will file a complaint. For all the hassles that we experienced, we got no compensation. On the other hand, we had to pay for the broken hanger and the towel which they could not find. Since we were rushing to the airport, we had no time to talk to the manager. We just paid and left. With the way you guys are doing business, good luck to you and your future clients!
Stayed 3 nights in Oct 2023

10/10 Excellent

Tam

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Simple, clean and convenient lodging option near everything.
Stayed 2 nights in Jul 2022

2/10 Terrible

KOH

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Cindy Le on 27 Feb 2020
Dear Valued Guest, Many thanks for your interest and evaluation of the 5-star Becamex Hotel. On behalf of all employees, we are honored to serve you for a wonderful and memorable experience. I wish you an effective working week and look forward to seeing you again on a recent occasion. Best regards, Cindy Le (Ms.)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall experience stayed here is very good! Breakfast buffet has a lot of variety. Staffs are willing to help and nice. Room is clean. Many restaurants around. Massage and salon nearby. Aeon Mall is recommended to go for grocery,around 15 mins away.
Stayed 2 nights in Jan 2020
Response from Cindy Le on 13 Jan 2020
Dear Valued Guest, Thank you for your review and for all the wonderful things you had to say about the Becamex Hotel. We are delighted our staff took excellent care of you, and you could experience the best of downtown Thu Dau Mot and also relax in your newly refreshed room. We love that you could enjoy our comfortable accommodations in an unbeatable location in the heart of the city. We are looking forward to welcoming you back soon. Have a beautiful day! Cindy Le (Ms.)

8/10 Good

Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Eric Vo on 26 Dec 2019
Dear Mr./Mrs. Jong, Thank you for staying with us and for the terrific review! We enjoyed having you as our guest at Becamex. It is so great to know that our team made your stay more comfortable. Making our guests feel at home is what we love to do, and we will certainly pass along your high score rating to our exceptional staff. Thank you again, and we hope you will consider us the next time you are in the Thu Dau Mot area. Have a beautiful day, Eric Vo Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Aug 2019
Response from Eric Nam on 19 Aug 2019
Dear Valued Guest, Greetings from Becamex Hotel! Thank you very much for your wonderful review of our hotel – we are very pleased that you enjoyed your visit and grateful for your endorsement. Looking forward to welcoming you back in the nearest future! Warm regards, Eric Vo

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay. A bit pricy for Vietnam compared to other similar properties. The location is good with restaurants and a nice beer club within a 1 minute walk.
Stayed 2 nights in Jul 2019
Response from Eric Nam on 18 Jul 2019
Dear Mr. Charles Viscardi, Thanks for staying with us and leaving an awesome review! We're so happy our excellent location helped to make your time with us outstanding. We're not gonna lie; we love our location too, as well as our exceptional staffs. We wish you safe travels in the future, and we look forward to welcoming you back to Bình Dương soon! Warm regards, Eric Vo

6/10 Okay

Frans

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Middleclass hotel for a good price
A real state hotel, where the staff is so unflexable. We booked 22 rooms the last few weeks, but a late checkout for one room untill 4 was only possible if i would pay full fare. We will stay in the Mira hotel next time. Never stay on the top floor, it is to hot.The price was good, so what am i talking about. Lol
Stayed 2 nights in Jul 2019
Response from Eric Nam on 15 Jul 2019
Dear Mr. Frans, It is pleasing to hear that you were ultimately pleased with the price and we hope you had an amazing night's sleep in our comfortable beds. We are sorry however for the inconveniences and regarding additional charges for late check-out. With reference to the hot floor, your latest stay was on the 10th floor, therefore we believe that it is not the matter in overall. All feedback is an opportunity for us to improve our services, and we thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully pleased with your experience. Once again, thank you for sharing your thoughts, and we wish you all the best in your future travels. Take care, Eric Vo

10/10 Excellent

Catherine, cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
My second visit to this anazing hotel. Very cosy studio apartment - well maintained, abd great value for money.
Stayed 2 nights in Jul 2019
Response from Eric Nam on 15 Jul 2019
Dear Ms. Catherine Eastham, Being a part of your enjoyable stay is a great compliment, and we appreciate you taking the time to share. It's a pleasure to pass along your kind words to all the team; we are delighted to know you enjoyed your stay a lot. We're also happy to learn that our cozy and well-maintained room was adorable of your visit, and we look forward to sharing another amazing experience when your journey brings you back here to Becamex Hotel. Come back soon! Eric Vo

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Eric Nam on 15 Jul 2019
Dear Valued Guest, Our service is impeccable and we are happy we were able to display that to you during your time with us. Thank you for choosing us here at Becamex Hotel for your trip to the city and we hope to have you back for many years to come. All the best, Eric Vo

10/10 Excellent

LooTK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, quiet and comfortable. Abundant food selection in surrounding areas.
Stayed 2 nights in Jun 2019
Response from Eric Nam Vo on 18 Jun 2019
Dear Mr. Loo, It was an absolute pleasure to be of service during your visit to Becamex Hotel! We wish you could have stayed longer. Our dedicated team understands the importance of working together to provide top-notch customer service while ensuring every detail is refined. We are thrilled that your experience was perfect from beginning to end for our rooms and surrounding areas. We do hope we can be your new tradition when visiting Bình Dương. Please do not hesitate to contact us if we may assist in future arrangements. Kind Regards, Eric Vo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Eric Nam on 28 May 2019
Dear Valued Guest, Thank you for the great review! It is always exciting to know that we exceeded your expectations. It was our pleasure serving you at the Becamex Hotel, and we look forward to welcoming you back soon. Warmest regards, Eric Vo

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than 24 hour stay. Room was, A/C was cold, staff was good. Your in the middle of nowhere and it’s all you can ask for.
Stayed 1 night in May 2019
Response from Eric Nam Vo on 20 May 2019
Dear Valued Guest - Patrick, It was our pleasure welcoming you to the Becamex Hotel. We are thrilled that your experience was perfect from beginning to end for air-conditioner and our helpful staffs. We are always excited to hear how much our guests enjoyed their accommodations. On behalf of all our team, we thank you for taking the time to review our hotel, and we hope to see you again soon. Best regards, Eric Vo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Eric Nam Vo on 20 May 2019
Dear Valued Guest, Thank you for staying with us recently and for your review online. The staff and I were glad to read that you enjoyed your stay and hope to invite you back again soon. Warm Regards, Eric Vo

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, value for money. Many eating places in the neigbourhood.
Stayed 2 nights in Apr 2019
Response from Eric Vo on 24 Apr 2019
Dear Valued Guest, Thanks for the great review! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated our prime location and our surrounding. We can't wait to host you again soon for another amazing experience! Have a fantastic day! Warmest regards, Eric Vo

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in goid location and very friendly atmosphere
Stayed 11 nights in Jan 2019
Response from Eric Nam on 21 Feb 2019
Dear Sir/Madam, It was a pleasure reading your wonderful review of the Becamex Hotel. We are delighted to know you found our location to be excellent and the staff to be professional and friendly. We are grateful for the recommendation and look forward to hosting you again soon. Vo Eric Trieu Nam Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room size. Balcony view and air conditioning worked well
Stayed 3 nights in Jan 2019
Response from Eric Nam on 21 Feb 2019
Dear Sir/Madam, Thank you for the great review! It is always exciting to know that we exceeded your expectations. It was our pleasure serving you at the Becamex Hotel, and we look forward to welcoming you back soon. Vo Eric Trieu Nam Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Nothing in particular , no one speaks English so that makes it difficult
Stayed 4 nights in Jan 2019
Response from Eric Nam on 15 Feb 2019
Dear Valued Guest, We would like to thank you for your time and for your constructive comments regarding your recent stay at Becamex Hotel I am really sorry that your experience did not meet totally your expectations; Please rest assured that we have taken your comments on board seriously as we always strive to provide “above expectation” service to our valuable guests ensuring they will have a memorable experience. With regards to the issue of no one speaks English so that it makes difficulty, please help us in providing your full name and what happened to you then we can investigate and respond you accordingly in our earliest way. Be assured that your opinion and the relevant piece of information you have provided us with are very important to us. They enable us to improve and maintain a high level of quality. We would love to hear more from you in order to understand your disappointment. Yours faithfully, Eric Nam Vo

10/10 Excellent

Catherine, cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I have recently moved to the area and needed a weekend of relaxation. I wasn't disappointed! The room was a studio style room- extremely comfortable , spacious and clean. Staff were lovely and very attentive . The pool area was fantastic and all meals delicious. I'll definitely stay again 😄
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very nice is a lot of restaurants around the property, the room's are nice.
Stayed 3 nights in Sep 2018

8/10 Good

KB, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal Trip
Overall stay was ok with good breakfast, clean room, nice location and fast check in but internet is very lousy and the worst that I ever had in hotel. Late check out request was not accommodating and result was varies from different hotel staff. Grinding job was performed on the hallway and full of dust without and precaution and considering the hotel guest while walking passed through.
Stayed 4 nights in May 2018
Response from Nam on 21 Jun 2018
Dear Valued guests, It’s a true pleasure to read your review. I am unhappy to know that our accommodations and staff services added to the unsuccess of your trip. My team joins me in thanking you and apologize, we all look forward to welcoming you soon again. From Becamex Customer Service

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all good
Response from Nam- Sale department on 13 Apr 2018
Thanks, we look forward to welcome you back soon.

10/10 Excellent

Loc

Liked: Staff & service, property conditions & facilities, room comfort
GOOD STAYED
Good stayed for business around the area. Best hotel for the area. Good breakfast, good service, nice pool. The gym is really bad. Room safe is NOT bold to the closet. Don't felt very safe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel and especially for slightly longer stay
Rooms are comfortable and i have no issues at all. Hotel staff is just amazing and very helpful.
Stayed 1 night in Jan 2018
Response from Nam sale on 6 Feb 2018
Dear ! We appreciate your reviews. We look forward to see you on very next time. Best regards

10/10 Excellent

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 6 nights in Nov 2017
Response from Nam- sale department on 31 Jan 2018
Dear Guest, Thanks for your reviews. We hope to welcome back you soon. Best regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Becamex pockets the taxes charged.
Becamex hotel charges us extra for taxes but when I asked for the vat invoice for this "taxes" they refuse to issue and make so much fuss. Finally after the intervention of hotels.com, they reluctantly issue but for half the amount. Hotels.com should demand that Becamex hotel not charge for taxes if they are unwilling to issue the vat invoice to proof the taxes paid. Becamex is pocketing the taxes "paid". I don't have issues at other hotels I have booked in Vietnam.
Stayed 2 nights in Dec 2017
Response from Nam- sale department on 17 Jan 2018
Dear Guest, Becamex hotel will not issued any tax invoice directly to guests who book through "Onlive travel Agent- OTAs" as: Hotels.com, Expedia....We refuse issue tax invoice for guest because we must issue for OTAs, So if you have any reqiurement for tax invoice please contact directly the place you give them the money. Finally we never reluctantly issue but for half the amount. We issue the exactly amount total we recive from Hotel.com. If you need more further from asistance please contact Hotel.com and ask them why? Thanks and best regards.

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable
The only down side to this hotel would be the distance from Ho Chi Minh City it’s self but overall a good place to stay!
Stayed 6 nights in Dec 2017
Response from Nam on 8 Jan 2018
Thank you sincerely for using our service. Your valuation is the driving force for us to grow day by day. Wish you a successful New Year.

10/10 Excellent

PHUOC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good to stay
Stayed 1 night in Aug 2017

8/10 Good

IGNATIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended Becamex htl & Hotels.com to anyone
Do not stay at this hotel because of the policy of this hotel does not allow a male foreigner share in one room with a female Vietnamese citizen without a marriage certificate. Hotels.com is responsible for this happen because it website did not display the hotel policy or importance message like the Booking.com or Agoda does. I have contacted the Becamex hotel and been told that hotel policy has been give it to all hotel accommodation website to display it policy when advertising . This is hotels.com fault that do not display hotel policy or importance message when advertised on your website I am looking for a reimbursement from hotels.com And so far I do not have any answer from hotels.com yet Sent from my iPhone
Stayed 1 night in Jul 2017

10/10 Excellent

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

cc&lt, califonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast
All the staff is helpful and the premises are extremely well maintained and clean. Next trip to Saigon will be the only place to stay. Breakfast is included and was outstanding with a large selection of well prepared dishes. Our stay was memorable. The pool is outstanding. I can't say enough about this hotel.

4/10 Poor

Ziyals, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel 1 hour drive from Ho Chi Mihn City
The hotel advertises that all rooms have stovetops and kitchens - they do not. If you do get a room with a stove top - they will not less you use it without paying extra for the gas used - they also do not provide you with any basic facilities - telling you that you can get room service so you don't need to cook in the room... the whole point of having the kitchen is generally to use it... was initially put in a room without sink etc - and when I asked why - I was told that you had to put that as a special request - when it says its standard you don't expect to have to ask for it... nice swimming pool and clean hotel, breakfast was rather awful. Hotel is no where near Ho Chi Mihn City - and should not be listed as such - it is 1 hour drive away - which cost about £14 each way - if I had known that I would not have stayed here. Nothing touristy around at all, and quite a noisy area. When I asked if I could be refunded two nights stay so that I could stay somewhere with facilities I had expected I was told no refund would be given. The gym was extremely disappointing - no free weights - and the cardio machines were not in good working order. Overall not impressed. Would not stay here again.

6/10 Okay

jacinta, Darwin . Aus

Liked: Staff & service
Nice hotel but to far away from anything
Nide hotel but to far from city. Other then that nice and helpful staff. Breakfast was ok nothing special and no good bar to get a quiet drink.

8/10 Good

Cindy, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Setback
Overall is good with the exception of sloppy house keeping. Cups I used were not washed. Living hall has got a desk but the socket were not within reach to charge my laptop while working.

8/10 Good

Loc, SEATTLE WASHINGTON

Liked: Staff & service, room comfort
HOTEL WITH NICE POOL
nice and comfortable hotel , nice room the the bed sheet is alway nice and fresh, bed were very comfortable. The bathroom need more attention on cleaning!

10/10 Excellent

Steven, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Nice big rooms and staff can't do enough for you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed here for two nights to meet our son who lives in Vietnam. A late check in was very smooth and all staff very helpful and polite. Facilities are very good especially the large swimming pool which was always empty! Breakfast had plenty of choice. Enjoyed our short time here.

6/10 Okay

Enerel, Ulaanbaatar, Mongolia

Liked: Room comfort
Becamex review
It was an apartment complex more than than a hotel which was wonderful. If i had time i would have cooked and use the kitchen more often. Breakfast was good. Loved the fresh juice. Also have enjoyed the pool a lot after a long day meetings it was a perfect way to end my days in the pool cooling down and relaxing. Only one thing i was bit disappointed with the hotel service was that they didn't wake me up for the morning call service for my flight before heading to the airport so i woke up an hour late and I almost late for my flight but likely the awesome driver made it on time for me. Overall stay was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for business trip
nice staff and god for business trip. If you are going to city centre, you need to spend an hour or more. Remind you... you ask for morning call, they may not remember to call you. But no worry, I just get one missing out of 7 days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and reasonable price
good to be there for business trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Becamex - Good location!
Good location. 5 or 6 restaurants just opposite the hotel. A department store just across the left street. I like this hotel more than The Mira but Mira's breakfast choices are more than Becamex.

6/10 Okay

Verified traveller

Hotel rate
Breakfast was just OK... not to much choice. But in Binh Duong City, this may be the better hotel.

10/10 Excellent

JONGHYUN

Stayed 2 nights in Aug 2023

10/10 Excellent

CC

Stayed 1 night in Jun 2023