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Reviews of Tinos Aqua Palazzo

4 out of 5
Tinos Aqua Palazzo
Riga Fereou & Louka Douka, Tinos, South Aegean

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need kettle and cups for tea making, need comfortable chairs in rooms.
Stayed 7 nights in Sep 2019
Response from Kosma Stamatia on 8 Oct 2019
Thank you very much for your review. From your observations we realized that you were mostly sad that you could not make tea in your room. However, you did not see the form in your room stating that it is forbidden for the customer to carry food or drinks into it, as this prohibition is in force under relevant tourist law. Also if you had read our official website before coming to our unit, you would have received all the relevant information and you could also, before your arrival, contact either the EXPEDIA or any intermediary agency that booked for you to find out all you wanted to know about your stay in Tinos Aqua Palazzo. But even when you arrived at our unit and asked us at the reception we would have told you why there is no kettle in your room and we would gladly offer you a local tea in our unit's garden. If you would like to have tea in your room daily, then you should stay in an apartment with kitchen, as our second tourist unit, “Matas Apartments”, right next to “Tinos Aqua Palazzo”. So we will be happy to see you again next year and it would be great to stay in “Matas Apartments” with fully equipped kitchen where you can enjoy your tea or your meals . Best Regards

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
The hospitality was outstanding. The owners could not be more welcoming
Stayed 2 nights in Sep 2019
Response from Stamatia Kosma on 14 Sept 2019
Thank you very much for your good words. We always want to serve our customers in the best possible way and that' s why we are very happy when you are well on your holiday. We hope to have you near us next year. Yours Sincerely

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice and polite. The room was clean and the breakfast delicious.
Stayed 4 nights in Jul 2019
Response from Kosma Stamatia on 8 Aug 2019
Thank you very much for your kind words. We will continue to improve our services to the benefit of our customers. We will be happy to host you again at Tinos Aqua Palazzo. Yours sincerely Kosma Stamatia Managing Director

10/10 Excellent

Louis, Tampa Bay, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so friendly. They made us feel right at home. Breakfast was great and they suggested great places to have dinner. Wonderful place would definitely stay there again when visiting the island.
Stayed 1 night in Aug 2018
Response from Managing Director on 15 Nov 2018
Thank you very much for your good words. Your review helps us improve each year more and more. We are glad you spent well and will be glad to see you in the summer of 2019. Yours sincerely Kosma Stamatia

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for couples and just married
Our room was spacious, nicely decorated and furnished, spotlessly clean and the breakfast was delivered at the agreed time. The accomodation was ideally situated, not far from the center of Tinos Town and noise free. The staff were very helpful and made our stay very enjoyable. Wi-Fi was free and excellent connectivity. Will be back soon. Promise!

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente adresse
Excellent accueil . Propreté extrême . Petit déjeuner excellent
Stayed 4 nights in Aug 2021
Response from Tinos Aqua Palazzo on 20 Aug 2021
Nous sommes ravis que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau dans notre hôtel. Bien à vous, Société Anonyme.

10/10 Excellent

mr., Venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello e pulito hotel
Grazioso,moderno e pulito albergo a conduzione familiare a 5 min dal centro della città di Tinos. Consiglio vivamente
Stayed 12 nights in Aug 2018
Response from Kosma Stamatia Managing Director on 27 Aug 2018
Egregi Signori, Grazie mille per la tua preferenza. Fateci sapere quale nave arriverete domani a Tino perché possiamo farvi un rapido check-in. Cordiali saluti

10/10 Excellent

Federico, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impeccabile
Splendido hotel, accurato il servizio con i proprietari cortesi e sempre disponibili come in famiglia, da tornare sicuramente sia per l’hotel sia per loro che sono persone magnifiche.
Stayed 10 nights in Aug 2018
Response from Με εκτίμηση on 23 Aug 2018
Grazie mille per le tue buone parole. Siamo molto felici di aver trascorso bene le vacanze. Speriamo di vederti l'anno prossimo. Cordiali saluti

6/10 Okay

Lorenzo 1975, Livorno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax a pochi metri dal mare e dal centro del paes
Due settimane trascorse in questa struttura; costruzione recente molto curata e pulita. Personale molto cordiale e focalizzato alle necessità del cliente. Ambiente informale e piacevole.
Bagno
Camera
Letto
Ingresso