When we got into our room we were shocked at how small it was, which wasn’t a problem. We found hair on our bed sheets and in the bathroom, from a previous guest or cleaner not sure. What was super frustrating was having one person at the front desk tell us we could ship our luggage to our next hotel the same day as long as we dropped it off before 9am, unfortunately the next day when we checked out at 7:45am we went to drop our luggage off, a different worker refused to help us and told us there was nothing he could do and told us it was our problem. It was frustrating because we knew it could be shipped as the person who we asked the day before pulled out a whole binder with information and times that it would get to our next destination. It almost seemed like he didn’t wanna help us because the lobby was getting busy.