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Reviews of Comfort Hotel Tokyo Higashi Nihombashi

3 out of 5
Comfort Hotel Tokyo Higashi Nihombashi
1-10-11 Nihombashi Bakurocho, Chuo-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 199 reviews" "
Rating 8 - Good. 86 out of 199 reviews" "
Rating 6 - Okay. 21 out of 199 reviews" "
Rating 4 - Poor. 6 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hong wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working in the hotel is super nice and polite. The hotel has been maintaining the higher than average standard of cleanliness and quality of service. The only thing makes us a bit tired is the breakfast. We stayed in the hotel 12 days and felt a bit awkward of the same breakfast provided.
Stayed 12 nights in Feb 2024

10/10 Excellent

Sayuri

Stayed 3 nights in Jan 2024

6/10 Okay

ming

Liked: Cleanliness, staff & service
small room in Japan
Stayed 1 night in Feb 2024

8/10 Good

Sai Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fair price hotel in good location
The hotel is good, room size is not big, but also not too small. Size of the beds are also acceptable. Staffs are super nice and helpful. Car park is convenience. Price include breakfast which is nice even not too much different kind of foods are provided but is acceptable for me. Location is not bad.
Stayed 5 nights in Dec 2023

6/10 Okay

ER WEN

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Pros: Staff nice location steps from A JR station 5 minutes from a metro station 7-11 next door Laundry room Cons Room way smaller than the picture on hotel site Breakfast edible but eggs are some packaged variety that I couldn’t eat Limited choices so I just ate fruit and drank OJ
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Quiet and comfortable. Excellent air conditioning. Self check in and check outbwere very fast and pleasant. Location is perfect - literally next door to a 7-11 and to an entrance to underground passage connecting all the local metro and JR stations. Breakfast wasn't very tasty or varied, and the included coffee was quite bad. There's a very bice but expensive coffee shop 100 meters from the hotel, and no other bteakfast options in walking distance. That was the only downside.
Stayed 9 nights in Sep 2023

10/10 Excellent

charina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for my family
Stayed 6 nights in Aug 2023

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trang

Stayed 8 nights in Apr 2023

8/10 Good

Brandon Glen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. The staff were patience with my limited Japanese and knew some English. I really like that you can request umbrellas, nail clippers, toothbrushes, etc. My only dislike was that the AC was not activated for the building yet as it was only Spring. This would be okay if I could leave the window open, but the window has no screen so bugs could easily get in. Also the bathroom had a constant smell of sewage, as if there were some sort of leak. Our friends in the room beside us had the same complaint.
Stayed 10 nights in Apr 2023

8/10 Good

Rosalyn, Edmonton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only 5 min walk to metro and JR station. Many restaurants by the station. The breakfast is buffet type. It includes western and Japan food. Coffee is excellent. Front desk staffs are very helpful and friendly. The room is kind of small. Only Japanese channels on TV. No air conditioning around this time of the year. You can open the window or borrow a fan. They offer free umbrellas on rainy days.
Stayed 14 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Breakfast is good and staff are helpful. Room is a bit small but still acceptable. The location is not really convenience for tourists. Although there is a subway station right next to the hotel, that subway line cannot get to most of the popular tourist attraction. You need to walk for around 10 minutes to get to another subway station.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Breakfast is good and staff are helpful. Room is a bit small but still acceptable. The location is not really convenience for tourists. Although there is a subway station right next to the hotel, that subway line cannot get to most of the popular tourist attraction. You need to walk for around 10 minutes to get to another subway station.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Breakfast is good and staff are helpful. Room is a bit small but still acceptable. The location is not really convenience for tourists. Although there is a subway station right next to the hotel, that subway line cannot get to most of the popular tourist attraction. You need to walk for around 10 minutes to get to another subway station.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room is a bit small, not enough room for 2 people.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

JadeL, Auckland, NZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Budget at its best. Rooms and toilet are tiny. So a night or two is fine. Other than that, all staff are friendly and buffet breakfast is good.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
Basic, but affordable.
The hotel was good for what you pay. The room was very small for a couple with two large bags, although it was nice to have a bath after a long day.
Stayed 3 nights in Dec 2018

8/10 Good

WILFREDO BALIGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Laura, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to reach,staff were very friendly,right above 7-11 which was perfect. So much choice for breakfast and rooms were very clean. Great stay 😃
Stayed 7 nights in Nov 2018

8/10 Good

YC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to the entrance of JR train station and next door to a convenience store, very handy. All the staff were very friendly and polite but we found couple of days that rubbish were not all removed and one day the used cups were left on the bench uncleaned, a bit disappointed. But it is a great hotel, happy with it.
Stayed 11 nights in Sep 2018

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo transit
Good area , friendly staff , nice breakfast, clean rooms though a little small . We'd stay again .
Stayed 3 nights in May 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality base for a short stay in Tokyo
Since basic hotel, with an excellent breakfast included. Good level of equipment in the room, including a universal charger, spare hairbrush, razor and toothbrush/paste. Room small (inevitably) but a good choice if you just want a low cost, good quality base in Tokyo.
Stayed 1 night in May 2018

10/10 Excellent

SUKHPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sukhpal & Harjeet comfort hotel staym
Hotel location is very convenient. Staff was help. Credit for providing good breakfast. Very clean hote.
Stayed 4 nights in May 2018

8/10 Good

Lee, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was quite spacious and good value for money ... just a bit outside the full Tokyo experience.
Stayed 2 nights in May 2018

10/10 Excellent

Shek Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Great value accommodation in a convenient location. Direct access to/from Narita Airport

8/10 Good

Ram Narayanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Value for money
It was a very good value for money stay. The Western breakfast was pretty filling with a decent variety. The room was not very spacious, but pretty neat for a night's stay. There is a wonderful Indian restaurant Dakshin in the vicinity which made my stay even better.
Stayed 1 night in Jan 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stay for over a week, business trip, very comfortable, good access to sites and transportation. Very good customer service.
Stayed 12 nights in Jun 2017

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and convenient
This is actually my 2nd time staying in this hotel, still feel comfy and convenient for choosing this hotel. Location is good for transportation and convenient store
Stayed 3 nights in May 2017

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

AC, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to metro, easily to go around
I would highly recommend this hotel, good location and good breakfast. To airports very easy, staff are friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too warm in the room, cant adjust air condition ..

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Great Hotel
This hotel was very comfortable. The room was ample, clean and up to date. The staff were always extremely polite and friendly, even by Japanese standards. The price is reasonable. Breakfast is very nice, with some variety day to day, including both Japanese and western items. The location is quite convenient: just a 10 minute walk from Juso station, which itself is a quick 5-10 min train ride to Umeda station.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
SUPER RECOMMENDED
Staying in the CH Nihombashi was such a fantastic choice for Tokyo. I am planning to go back to Tokyo and will not have any second thoughts about choosing this hotel. The hotel is right above the Bakurocho Station, although it is quite a few flight of steps ( quite a feat when you have a mega luggage). HOWEVER - and not too quite obvious whereabouts is a lift - which takes you up on a nearby street. There is 7/11 also on the street level literally beside the hotel if you don't fancy going to restaurants nearby which are great. There is a super cool grocery store with lots of healthy stuff, fruits. Worth exploring the area around for all other shops eg cosmetics, and clothes and bags retailed. The staff are super helpful and really lovely. I think however that the hotel staff could do with reconnaissance trips around tokyo, to know where they are and point it out in the maps.But all in all SUPER and highly recommended.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I just don't have anything to say. I really don't have anything to say......

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This is a convenient hotel for the Ryogoku Kogukikan which was our primary reason for staying. Close to JR line, plenty of restaurants in close proximity, and the breakfast was quite nice. Hotel clean, room small but a standard for Japan. Overall this hotel served our purposed well.

8/10 Good

Jeff, NZ

Liked: Cleanliness, staff & service
Central tokyo business hotel with the best staff
Was greeted by the friendliest staff I have ever meet in my travels. The complimentary breakfast was excellent too! Room for two people was a bit small as I found myself bumping into the walks often. The bathroom height as a bit low for a 6'1" person as myself but the bathroom was clean and had free hand wash and shampoo daily.

8/10 Good

candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shuo Hang, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet enviriment, clean room and new equipment
Hotel facilities are new and the room is clean It's really close from JR line station, but lots of distance away from the subway metro station So if you have a large carry-on luggage, you may need to pay attention to the relationship between the elevator with the platform you take Breakfast of the next day have simple variability but delicious actually

8/10 Good

Amber, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, comfortable room
Comfortable stay, affordable as well. Located just next to a convenience store, with some eateries around. Very near to the JR line, and only 2 stops from Tokyo station.

6/10 Okay

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing wrong with this place, it just wasn't quite as good as any of the other comparable hotels I've stayed in in Tokyo (of which there are many). This fits in quite well with my "adequate hotel" schema. I wouldn't choose to stay here again but if its a convenient location for your plans, there is no compelling reason I found to avoid this place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Optimal Usage of Place - Better than Capsules
Rooms are optimal to spend time getting ready and for sleeping at night. You can't really hang out in the room because it kind of gets claustrophobic especially if there is more than one individual in the same room. Breakfast is complimentary, but largely a spread cooked Japanese style. As long as you are okay with salads and eggs and bread cooked in Japanese style, you won't find yourself complaining before heading out in the mornings.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
No Comfort whatsoever
We stayed there in October 2014 and found it very disappointing. We had a double room which was very small and our window was blocked by a wall of the neighboring building. It was no more than 20 cm between our window and the opposing wall, actuall there was no point in having a window at all as it was dark anyways. The worst of all was that air conditioning system switched off by itself in the middle of the night every night. Imagine waking up in sweat and feeling almost suffocated in this shoe box. Terrible! The breakfast was similarly terrible - sloppy made scrambled eggs, defrosted fruits and corn flakes. This is very deceiving for this place to be called Comfort Hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
not so good
Room is clean but service is poor. Receptionist are not accomodating to foreigners

8/10 Good

Stephanie, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Easiest hotel to find
Finding this was pretty funny. We were blessed with help from a Japanese local in Bakurocho station, but once we were outside the correct exit it was seriously one door to the left. We took the wrong exit later and we could still see the hotel across the street. The breakfast service had a nice mix of foods (more of it was western, if I remember correctly). A great, convenient hotel especially for foreigners.