Reception

Reviews of Comfort Inn & Conference Centre Toronto Airport

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 166 out of 569 reviews" "
Rating 8 - Good. 157 out of 569 reviews" "
Rating 6 - Okay. 102 out of 569 reviews" "
Rating 4 - Poor. 65 out of 569 reviews" "
Rating 2 - Terrible. 79 out of 569 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Bonten

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with family
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bessheet washed with stains, use hair dryer power foes out, carpets not clean. No restaurant, free breakfast poor. No ATM.
Stayed 13 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay while waiting for a next day flight. Shuttle to Airport noe worries.
Stayed 1 night in Mar 2024
Response from RAJ on 2 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Roger, Deseronto

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was nice till I pulled down the sheets and the sheet was dirty. Everything else was good
Stayed 1 night in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room cleaning.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Shannon

Travelled with family
Liked: Property conditions & facilities
The housekeeping did not come to the room when I requested twice for clean up. Other than that it was an alright stay.
Stayed 5 nights in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room cleaning.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Ken

Business traveller
Disliked: Property conditions & facilities
This isnt my first stay at this hotel. The last time i stayed my room was in the newer section this time i was in the older section. There was a ton of noise happening in that area with construction and guest slammimg doors as well something was peeping. The curtain didnt cover the window completely so the lights from the parkinglot and the shipping yard came in to the room and was very deserving.l. all in all i probably wont book this hotelnagain
Stayed 1 night in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

David

Stayed 4 nights in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

pam

Travelled with family
Everything was good. Quick check in and check out. Room was clean and spacious enough for two. Free continental breakfast was just what one gets. Nothing more. But there was plentiness of what was there . As well, a girl that continually stocked things up.
Stayed 1 night in Mar 2024
Response from RAJ on 6 Mar 2024
Dear Pam, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Chris

Stayed 1 night in Mar 2024
Response from RAJ on 6 Mar 2024
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Samara

Stayed 1 night in Feb 2024
Response from ABS on 29 Mar 2024
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all except that it’s far from restaurants
Stayed 1 night in Feb 2024
Response from RAJ on 23 Feb 2024
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Godswill

Response from RAJ on 23 Feb 2024
Dear Godswill, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 Poor

Darryl

Disliked: Staff & service, property conditions & facilities
Lady at front desk was rude
Stayed 1 night in Feb 2024
Response from RAJ on 20 Feb 2024
Dear Darryl, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced with our services, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right. We further investigate this issue and get back to you as soon as possible.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Darryl

Stayed 1 night in Jan 2024
Response from RAJ on 20 Feb 2024
Dear Darryl,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Helene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RAJ on 7 Feb 2024
Dear Helene, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Tyler

Stayed 1 night in Sep 2023
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean
Stayed 1 night in Jan 2024
Response from RAJ on 30 Jan 2024
Dear Terry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 Okay

Marian

Travelled with group
Liked: Property conditions & facilities
Directions to get a free shuttle from the airport werent available. After 45 minutes, i took a taxi that was $36
Stayed 1 night in Jan 2024
Response from RAJ on 26 Jan 2024
Dear Marian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Jansi

Stayed 2 nights in Jan 2024
Response from ABS on 29 Mar 2024
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Robert

Business traveller
Disliked: Property conditions & facilities
Someone used a keycard and walked in while I was in the shower. The breakfast was slim at best and in a locked area difficult to access.
Stayed 1 night in Jan 2024
Response from RAJ on 26 Jan 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were Clean. Breakfast (included) was was a good basic breakfast with some hot entrees. Good value for the price.
Stayed 1 night in Jan 2024
Response from RAJ on 22 Jan 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Alan

Business traveller
Disliked: Cleanliness, amenities
Could use a cleaning in some common areas and maybe rooms as well. Good breakfast and free parking.
Stayed 3 nights in Jan 2024
Response from RAJ on 16 Jan 2024
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Alan

Business traveller
Disliked: Cleanliness, amenities
I thought the room could be cleaner and some of the common areas. The bed was comfortable and the breakfast was good, free parking was nice.
Stayed 1 night in Jan 2024
Response from RAJ on 18 Jan 2024
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Troy

Stayed 2 nights in Jan 2024
Response from RAJ on 16 Jan 2024
Dear Troy, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 Poor

Denis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Denis,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

LENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean , close to the airport and many restaurants, I would recommend this property
Stayed 1 night in Jan 2024
Response from RAJ on 16 Jan 2024
Dear Lena, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property recently ! We checked in and then went for dinner without going to our room first. Upon returning we could not get the lights to turn on when we notice the lamp was unplugged ! I pulled the chair out from against the wall where I found what appeared to be dirty klenex and toe/ finger nail clippings and a dirty towel left hanging in our closet. We then noticed the lights were not all turning on due to a power outage ! The front desk informed us there was nothing they could do other than report it. After an hour of sitting in our room with little to no light and no heat I went back down to the front desk and asked if there was a possibility of a refund because only that area had no hydro. The man at the desk informed me no. I asked him if there was anything that could be done as we were cold. His response was it’s not that Cold and get under your blankets. I asked him if it was not cold how come he was wearing his jacket behind the desk! He then quite rudely responded with I can take it off would that make it better ? We were without hydro from 9pm-2am no compensation, no extra blankets no check ins nothing. I did inform the front desk of the dirty room and still nothing. I most defiantly would not recommend to anyone to stay here ! Not because of the power outage but because of the rude staff and dirty rooms!
Stayed 1 night in Jan 2024
Response from RAJ on 16 Jan 2024
Dear Emma, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We understand that due to the snowstorm, the power breakdown negatively impacted your overall experience, and for that, we are truly sorry. Your satisfaction is important to us as valued Choice Privileges members. Additionally, we are sorry for the services you didn’t get at that time and the rude behavior of our staff.We will take your feedback seriously, and we are actively addressing the issues to prevent any recurrence in the future so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Debra

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Was perfect for overnight stay...close to the airport
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Debra,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 Okay

Glenda

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Glenda,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Richard

Stayed 1 night in Jan 2024
Response from RAJ on 5 Feb 2024
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

2/10 Terrible

Gerald

Disliked: Staff & service, room comfort
No Power - very eco friendly
Hard to tell about many of the questions as the power went off shortly after I arrived and only came on in the middle of the night/morning. I spoke to the staff at the desk re. Some type of remuneration for not having Wifi, being able to charge my phone, see in the room to go to the washroom, etc. I was told that due to storm/ power off throughout Toronto - couldn’t do anything, not even a discount for a stay on my return Sunday!
Stayed 1 night in Jan 2024
Response from RAJ on 16 Jan 2024
Dear Gerald, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We understand that the power breakdown negatively impacted your overall experience, and for that, we are truly sorry. Your satisfaction is important to us as a valued Choice Privileges member. We will take your feedback seriously, and we are actively addressing the issues to prevent any recurrence in the future so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 Good

Pei jun

Stayed 1 night in Jan 2024
Response from RAJ on 2 Feb 2024
Dear Pei jun, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 Good

Abulasad M Shaban

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant should be open early
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Abulasad,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 Okay

Yuko

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Yuko,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Gabrielle

Front desk staff is very pleasant.
Stayed 1 night in Jan 2024
Response from RAJ on 15 Jan 2024
Dear Gabrielle,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

BALOGUN ADENIYI

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortability
Stayed 3 nights in Dec 2023
Response from RAJ on 10 Jan 2024
Dear Balogun,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Engel

Stayed 2 nights in Dec 2023
Response from RAJ on 8 Jan 2024
Dear Engel, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

2/10 Terrible

Kada

Stayed 3 nights in Jan 2024
Response from RAJ on 26 Jan 2024
Dear Kada,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 Okay

Meharvan

Travelled with group
Disliked: Cleanliness, staff & service
They didn’t clean the room in daily routine even in once in a stay
Stayed 3 nights in Dec 2023
Response from RAJ on 4 Jan 2024
Dear Meharvan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RAJ on 4 Jan 2024
Dear Dianne,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from RAJ on 4 Jan 2024
Dear Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Bathroom gets wet during shower only one side with door. Water runs freely.
Stayed 4 nights in Dec 2023
Response from RAJ on 4 Jan 2024
Dear Carol, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from RAJ on 4 Jan 2024
Dear Paul,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

4/10 Poor

Tanya

Travelled with family
Disliked: Staff & service
Shocking
Front reception was unprofessional and aggressive toward me over a mix up with the booking and did not want to accommodate the situation. Was extremely unprofessional
Stayed 2 nights in Dec 2023
Response from RAJ on 2 Jan 2024
Dear Tanya, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel services during your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use for improvement and renovation. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from RAJ on 2 Jan 2024
Dear Rajesh, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

Mehmet

Liked: Staff & service, property conditions & facilities
It was good. Sheet could be cleaner
Stayed 5 nights in Dec 2023
Response from RAJ on 2 Jan 2024
Dear Mehmet, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport