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Reviews of Monique's Guesthouse

2.5 out of 5
Monique's Guesthouse
114-116 Saddle Road, Maraval, Port of Spain, Trinidad

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great close transportation and easy access to the city and shopping areas.
Stayed 2 nights in Nov 2019
Response from Winnie. on 9 Nov 2019
Thank you for staying with us and we do hope that you would visit again.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Winnie. on 12 Oct 2019
Thank you for your review.It was a pleasure hosting you

8/10 Good

Clarke, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the fact that he security showed himself whenever we came in late at night. Facilities was very quiet. Driving in and out the parking lot was not challenging.
Stayed 3 nights in Oct 2018
Response from Winnie. on 23 Oct 2018
Thank you for your feedback, we will share with staff.

8/10 Good

Juliana

Liked: Cleanliness, staff & service
Our stay at Monique's
The room was good for the purpose of our trip however, they may want to consider amenities such as, coffee/coffee pot in the room, shampoo & conditioner. Also the phones were not open for us to make a local call. In addition, they did not have available toothbrushes and so on. I will say that the view of the mountains was lovely, the staff was friendly and courteous. We loved that we can get drinks available for purchase. Overall a good stay
Thank you for your observations and we will look into your suggestions.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement
Needs refurbishing; front desk staff very goid
Response from General Manager on 11 Feb 2017
Thank you for the recommendation.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Nice staff but not recommended for prolonged stay
The accommodations in the room were terrible. The bathroom was very smelly and resembled a public restroom. They were no complimentary toiletries provided. The linens on the beds were rarely changed. The towels still had stains and lots of hair remaining on them. The breakfast service that was offered was very lack luster. Not enough food was provided and options were very limited; not worth the money. The only positive about my recent stay here was that the staff was friendly.
Response from General Manager on 24 Jan 2017
Can you please indicate when you stayed at Monique's. We offer a complimentary Continental breakfast. Our toilets in no way smell or look like a public rest room. We change our bed linens every two days. Our apologies for any stains on the towels, this we will look into. We have never offered additional toiletries.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Satisfactory location
Easy transport links and good location with nearby malls and shops

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Trinidad
Location was great but hotel dated and in need of renovation and updates. Furniture old and warn and beds uncomfortable

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ah Monique!
Overall, our ( a family of four) stay at the guest house was good. The downside, however, was the wireless service, which needs to be upgraded to high speed, lack of HD television, and no microwave in the room. Nevertheless, I would recommend others to stay there because of its comfortable accommodation and great location in Port Of Spain

8/10 Good

anji, guyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a countryside feel
The individual patio style rooms makes you feel like home. The staff was friendly. They allowed us to check in before time since our flight was very early.

8/10 Good

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the mountain view from the hotel bocony every other thing was good plus it's cheap

8/10 Good

Hermes

Liked: Cleanliness, staff & service
Hotel limpio y comodo
El hotel esta ubicado en una buena zona de montaña me gustó verca lugares de fompras comida farmacia