This is not a 4 star hotel. The info on the hotels.com site is incorrect - there is no pool. But what I found most inconvenient and unprofessional was the fact that on 2 of the 3 nights I stayed there, the kitchen was "closed", meaning that both room service and restaurant meals were unavailable. It was only closed to hotel guests, however, as the first time was due to a "hotel party". The second time there was a wedding. If you stay here, be prepared to be treated as a second priority, as outside groups' custom is apparently valued more than that of a hotel guest.