All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 256 out of 695 reviews" "
10 - Excellent
256
Rating 8 - Good. 292 out of 695 reviews" "
8 - Good
292
Rating 6 - Okay. 102 out of 695 reviews" "
6 - Okay
102
Rating 4 - Poor. 31 out of 695 reviews" "
4 - Poor
31
Rating 2 - Terrible. 14 out of 695 reviews" "
2 - Terrible
14
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Emma
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service
Overall room was clean but could do with an update, the lounge and bed had seen better days. My boyfriend has a bad back and you could feel the springs in the matress so it wasnt very good for him.
But otherwise was a comfortable one night stay on our road trip up the east coast.
no connection to phone the first night especially I did not have a mobile phone.
The tolit seat was half connected and really old.
Saff where excellent
It was very convenient and cl an and staff were very friendly
Carol
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Thank you for your ranking.
6/10 Okay
Lyn
Travelled with partner
6 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was long overdue for extensive renovation, whilst spotlessly clean, it was difficult to get excited about anything else. The property description on the net wasn't remotely near to the actual properties presentation.
Lyn
Stayed 2 nights in Nov 2023
Response from Yan on 7 Dec 2023
Thank you for sharing your feedback on your recent stay. We understand the need for renovations, and your comments will help us prioritize improvement areas. We appreciate your input and hope to welcome you back with an enhanced experience in the future. Thank you for bringing this to our attention.
The bed was so hard I could not sleep and the lounge was also one of the most uncomfortable I have ever sat on overall will never ever stay there again
Julie
Stayed 2 nights in Nov 2023
Response from Yan on 7 Dec 2023
I'm sorry to hear about your experience. We truly value our guests' comfort, and I apologize that we fell short during your stay. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We will investigate and address the concerns you've raised to ensure a more comfortable experience for future guests. If there's anything specific you'd like us to look into or if you have additional details to share, please feel free to reach out to us directly. We hope you'll consider giving us another chance in the future to provide the quality experience we strive for. Thank you for sharing your thoughts with us.
6/10 Okay
Magda
30 Nov 2023
Liked: Cleanliness, staff & service
Clean, easy check-in and good parking. Unlucky to have some blokes enjoying loud conversation until about 1.00am. Excellent value for money.
Magda
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
We are sorry someone made the noise on your date.
6/10 Okay
roman
Travelled with partner
28 Nov 2023
Liked: Staff & service
The bed was uncomfortable...the room needs a really good clean. The noise was as a result of a nearby client who reckoned it was OK to keep his motorbike running for 10mins outside the rooms...he was told in no uncertain terms by a lodger over the way what to do with the bike. The host was a pleasant person.
Room had not been serviced before we got there because the toilet had no water in it, the fridge wasn’t working and the air con remote wasn’t working. Left a voice message at reception on the Friday night no one contacted me the next day.
We really enjoyed our time at the hotel. Staff were really friendly and helpful
We will ve staying there again in the future. Thank you for a wonderful time
Kylie
Stayed 4 nights in Oct 2023
Response from Manager on 30 Oct 2023
Thank you for your review and enjoy to stay with us.
6/10 Okay
Sharon
Travelled with group
27 Oct 2023
Bedbugs
Sharon
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Sorry for heard about it, could you please provide the evidence you got the bed bug bite? We have updated pest control and we have not found the blood mark on the mattress.
Enjoyed the stay. Pricing good and location was perfect for what we needed
Leo
Stayed 3 nights in Sep 2023
Response from Manager on 17 Oct 2023
Thank you for your positive feedback.
6/10 Okay
Len
12 Oct 2023
Liked: Staff & service
Mattress was very hard. Bathroom floor and top of skirting tiles needed a good clean, floor was very sticky. Fridge hadn't been cleaned out after previous occupant.
Len
Stayed 2 nights in Oct 2023
Response from Manager on 17 Oct 2023
Thank you for your feedback
8/10 Good
Robert
11 Oct 2023
Liked: Cleanliness
It was just ok for the price, at least it was quite, I was not disturbed during the night
Room was clean and big enough. Close to shops and twin towns. Stayed in accessible room found the toilet rail was a bit too far away from toilet but shower was a good size. Staff friendly
Cherie
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Thank you for your feedback, this room need more space for wheelchair in.