PLAZA RODRIGO BOTET,5, Valencia, Valencian Community
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very enjoyable stay at the hotel. All the staff were very friendly and helpful. Amazing breakfasts!
Balvinder
Stayed 4 nights in Mar 2024
Response from Front Desk Only YOU Valencia on 27 Mar 2024
Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, your home.
Stayed one night during the Fallas celebration weekend. Very busy. A great hotel in a wonderful location in the old town. Walking distance to most of areas of interest.
Feng
Stayed 1 night in Mar 2024
Response from Front Desk Team Only YOU Valencia. on 17 Mar 2024
Dear Mr/Ms Feng,Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, you home.
8/10 Good
Thomas, Burlington
Travelled with partner
12 Mar 2024
Liked: Cleanliness, staff & service
Liked room and service - toilet ran. Bad smell one day. Need bigger garbage cans. Some basics missing in room.
Thomas
Stayed 4 nights in Mar 2024
Response from Costin Iordache (Front Desk Agent) on 14 Mar 2024
Dear Mr. Thomas,We would like to thank you for choosing Only YOU Hotel Valencia and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Valencia and exceed your expectations!Warmest regards,Costin IordacheFront Desk Agent
Just a beautiful little hotel and the staff was fantastic.
Jonna
Stayed 3 nights in Feb 2024
Response from WELCOME DESK on 8 Mar 2024
Dear Jonna,Thank you for your feedback.We are pleased to hear that you liked the property and the service.We hope to welcome you back again!Warm regards,Alejandra
10/10 Excellent
Leslie
25 Feb 2024
Leslie
Stayed 2 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 21 Mar 2024
Dear Ms. Leslie,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.
8/10 Good
April
23 Feb 2024
April
Stayed 7 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 21 Mar 2024
Dear Ms. April,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.
Great service, friendly staff, breakfast very impressive with lots of options. Great view from restaurant and great location for touring the old town and shopping. Ground floor bar very buzzy in the evening with young staff and clientele. Appreciated the decor of the hotel and beds very comfortable. Will be returning to Only You hotels in Spain on future trips.
Seamus
Stayed 2 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 27 Feb 2024
Dear Seamus,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.
Response from Guest Experience Manager on 13 Feb 2024
Dear Mr. Rhys, Thank you for choosing us during your last stay in Valencia, and thank you very much for your positivie feedback.Please, feel free to contact me for any enquiries you may have.Kind regards, José Enrique HerreroGuest Experience Manager
Marvelous hotel in the heart of Valencia. So chic and stylish, and amazing customer service!
Julian
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on 13 Feb 2024
Dear Mr. Julian, Thank you for choosing us!We are thrilled for your positive feedback, it goes straight to our hearts.We hope to have the chance to welcome you.Your sincerely, José Enrique HerreroGuest Experience Manager
Great customer service from absolutely everyone! 💯 hotel is beautiful, cozy, modern etc.The drinks at the lobby are exceptional 👌 bloody Mary to die for.i would definitely come back.
Pablo
Stayed 2 nights in Jan 2024
Response from Borja Francés - Welcome Desk Supervisor on 15 Jan 2024
Dear Pablo:Thank you for your time devoted to share your experience with us.We really appreciate to know about our guests feedback.And most important, it is lovely to see you had a wonderful stay.Of course, you will be more than welcome every time you plan to visit Valencia.Best Regards
I loved the wonderful breakfast. Great thanks to Maxime who was at the reception.
Very nice hotel but a little expensive for its level.
Irene
Stayed 3 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 7 Jan 2024
Dear Irene:Thank you for your kind words! I will be pleased to share your feedback with my colleague Maxime.Any need you might have, we remain at your entire disposal.Best Regards
just a magnificent stay. both the property and staffs are Five stars. Will sure recommend it friends and family
yeung wai
Stayed 3 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Mr. Wai:Thank you for giving us some minutes of your time in giving us feedback. It is really important for us to know about your time in the hotel.We really appreciate your kind words and we will be delighted to welcome you and your friends every time you decide to visit Valencia.We remain at your entire disposal.
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Kiran:Thank you for taking some minutes of your time in giving us feedback.It is a real pleasure to see you enjoyed your stay!We will be looking forweard to welcoming you.Best Regards
8/10 Good
Helen
20 Dec 2023
Helen
Stayed 4 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Helen:Thank you for devoting some minutes in sharing your experience at Only YOU Valencia. We are happy to see you had a nice sitay, but we are convinced we can make it better. Please let us know if there is anything we could do for you.Looking forward to welcoming you!
This was the best part of my stay in Valencia! This hotel was remarkable and an utter dream. I almost left a day earlier to Barcelona, but i am glad that I had the opportunity to stay here and see another part of Valencia. My only regret is not starting here to begin with. Hands down, the best place to stay in Valencia.
Onnaedo
Stayed 1 night in Dec 2023
Response from Borja Francés, Welcome Desk Agent on 8 Dec 2023
Dear Onnaedo:Thank you so much for your kind words.We were pleased as well to host you during your valencian discovery.As many times as you wish to visit us, you will be more than welcome!
Over the top lovely. Staff impeccably prepared and gave impeccable service. Breakfast buffet is one of the best we’ve ever had!
Tracy
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear Tracy, Thank you very much for having stayed at Only YOU Hotel Valencia.I am very happy to sse your experience was great and most importantly to your satisfaction.We hope that you will stay with us again on your next visit to Valencia.Please, I remain at your full disposal.With warmest regards, José Enrique HerreroGuest Experience Manager
The Hotel is in a great location and has all the amenities one may need. The staff were amazing people. Considerate and Helpful.
John
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear John, Thank you very much for visiting us!We are really thrilled about your lovely and kind words concerning the hotel and the staff.Please, do not hesitate to contact me for anything you may need.Kind regards, José Enrique HerreroGuest Experience Manager
Excellent boutique hotel- great rooms, the hotel is kept so clean.
Excellent breakfast
Christopher
Stayed 3 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear Christopher, Thank you for visiting us and for your kind words!We are delighted that you enjoyed at Only YOU Hotel Valencia. Your feedback means a lot to us, and we look forward to welcoming you back for another excellent experience.Please, I remain at your full disposal.Kindest regards, José Enrique HerreroGuest Experience Manager
10/10 Excellent
Sergiu, DULUTH
25 Nov 2023
Sergiu
Stayed 7 nights in Nov 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Sergiu:Thank you for sharing your Only YOU experience with us.It is a real pleasure to see you spent some minutes of your time giving us feedback.Of course, every time you plan to visit Valencia, you will be more than welcome.Any need you might have, we remain at your entire disposal.
Response from Borja Francés Front Desk Agent on 27 Nov 2023
Dear Lucian:Thank you for taking some minutes of your time to share your experience at Only YOU Valencia. It is wonderful to see how much did you enjoy your stay.We really apreciate your feedback.Looking forward to welcoming you!
The hotel was very nice and in an excellent location to explore the city. Our room was good but we felt the bathroom was poorly designed with the number of interior doors making it feel cramped.
Clive
Stayed 3 nights in Nov 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Clive:Thank you for choosing Only YOU during your stay in Valencia. We are really happy to see you had an amazing experience with us. And we will take special care of your feedback regarding th bathroom distribution, to make your next stay even better.If there is anything else we could do for you, we remain at your entire disposal.
This is a very nice hotel, location is perfect right in old town, the staff is very friendly, easy access to all the historical places by walking.
Brian Wai Yan
Stayed 1 night in Nov 2023
Response from Borja Francés, Welcome Desk Agent on 8 Nov 2023
Dear Brian:Thank you so much for devoting us some minutes evaluating your stay.It is a pleasure to read your spend a lovely time with us, and we really hope to see you again in the near future!Please find us at your entire disposal for anything you might need.Have a lovely week
The staff was so friendly, I would stay at any OnlyYou Hotel after this. Beautiful rooms, amazing bar and you get to have dinner at Salvaje, a nice restaurant.
Antonella
Stayed 1 night in Nov 2023
Response from Guest Experience Manager on 4 Nov 2023
Good afternoon Miss Antonella,Greetings from Only You Valencia!We would like to thank you for taking some time and provide such wonderful and positive feedback regarding your recent stay with us.It would be our pleasure to have the chance of welcoming you back again. We remain a your full disposal for any future contact.Kind regards,José Enrique HerreroGuest Experience Manager
10/10 Excellent
Abigail
3 Nov 2023
Abigail
Stayed 2 nights in Nov 2023
Response from Borja Francés Front Desk Agent on 27 Nov 2023
Dear Abigail:Thank you for your feedback! It is very important for us to know about your feelings while staying with us.It is a real pleasure to see how amazing was your experience at Only YOU Valencia.And of course, we will be pleased to welcome you again!We remain at your entire disposal.
Response from Borja Francés Front Desk Agent on 28 Oct 2023
Estimado Jose:Gracias por dedicarnos unos instantes de su tiempo en valorar su estancia. Es un placer ver que durante su tiempo con nosotros se encontró a gusto. Aun así le esperamos pronto para poder superar sus expectativas.Quedamos a su entera disposición.
10/10 Excellent
Edward
Travelled with partner
23 Oct 2023
The lighting throughout the property was amazing. Balcony in our suite was wonderful.
Edward
Stayed 3 nights in Oct 2023
Response from Front Desk Only YOU Valencia on 23 Oct 2023
Dear Edward,We are very grateful for the time you have spent valuing your stay with us.Do not hesitate to contact us to exceed your expectations in the not too distant future.Best regards,Front Desk Only YOU Valencia.
10/10 Excellent
Stephen, Cambridge
21 Oct 2023
Stephen
Stayed 2 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Stephen:Thank you so much for investing some minutes in sharing your experience with us.It is a pleasure to read you had a wonderful stay and we are really looking forward to welcoming you again.We remain at your entire disposal.
10/10 Excellent
Yusmely
21 Oct 2023
Yusmely
Stayed 1 night in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Yusmely:Thank you so much for your time in sharing your experience at Only YOU Valencia.We are really happy to see you had a wonderful stay, and there is no need to say that you will be more than welcome every time you visit Valencia.We remain at your entire disposal.
The hotel is in an excellent location for exploring the city.
It is a clean, modern hotel with fantastic breakfast on top floor with fabulous views of the city.
What really made the hotel so good is the excellent service from staff who are friendly & helpful at all times. The concierge who helped us to get a taxi to the airport when our pre booked taxi didn’t turn up was so helpful.
Would recommend the hotel to other travellers.
Verified traveller
Stayed 3 nights in Oct 2023
Response from Borja Francés on 22 Oct 2023
Dear Guest:Thank you so much for your time devoted to share your experience at Only YOU Valencia with us. It is a real pleasure to see you really enjoyed your stay and the friendly help of our colleagues.We really look forward to welcoming you again!Borja FrancésWelcome Desk Agent
3 night stay, nice hotel and perfectly located close to all sights in the city (most in walking distance), the staff were very friendly and the hotel very clean. Would recommend to others.
Tim
Stayed 3 nights in Oct 2023
Response from Bruna Messias Front Desk Team on 21 Oct 2023
Dear Tim, Thank you so much for taking the time to give us your feedback. Please note, that your are always more than welcomed at our premises. Have you tried the El Mirador, the restaurant on the 9th floor? Besides the amaizing food, from up there you have as well beatiful view over Valencia! We remain at your disposal for any future concern you might have. Best Wishes,
Smells amazing !! Welcome Cava drink, breakfast insanely good esp with Jose Henrique around.
Laleh
Stayed 2 nights in Oct 2023
Response from Bruna Messias Front Desk Team on 21 Oct 2023
Dear Laleh, Thank you so much for taking the time to give us your feedback. We appreciate your kind words regarding our establishment and staff. Let us just point out, that hosting you was a delight. We look forward to hosting you in Valencia many more times, during your future vistis to the city. Best wishes,
10/10 Excellent
Anthony, North York
19 Oct 2023
Location, cleanliness and staff are very good.
Anthony
Stayed 3 nights in Oct 2023
Response from Front Desk Team Only YOU Valencia. on 20 Oct 2023
Good morning Mr. Anthony,Greetings from Only You Valencia!We are honored to have you as a part of the Only YOU Hotel Valencia family, and we truly appreciate you taking the time to help us through this survey and your feedback. Really glad to hear you enjoyed our centered location, as well as our welcoming staff team.Looking forward to your next visit with open arms and try to provide a memorable stay.Warmest regards, Welcome Desk Team
everything was great ,breakfast superb,beds were ridiculously poor quality,very disappointing for such a high end hotel.You offer scented oils to aid sleep which is near impossible in overly cheap spongy mattresses.
Joanne
Stayed 1 night in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 8 Nov 2023
Dear Joanne:Thank you so much for your time devoted to share your experience at Only YOU Valencia.It is a pleasure to hear you had a nice stay with us, and above all you enjoyed our city view breakfast!On the other hand, I will take serious notes on your beedback about beds, and I will share this information with my managers to improve on this.We will be looking forward to welcoming you again!
Great location and service. Property condition is excellent.
Gabriel
Stayed 2 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 16 Oct 2023
Dear Gabriel:So pleased to hear you had a nice stay with us!We do our best to make our guests feel like at home, and our reward is to see how memorable was your visit.You will always find us at your entire disposal for anything you might need.Best Regards
6/10 Okay
Charles
16 Oct 2023
Charles
Stayed 8 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Charles:Thank you for visiting Only YOU during your stay in Valencia, and thank you also for your time devoted to share your experience with us.We are really sorry we didn't fulfill your expectations, and that is why we believe we can make it much better.It will be a pleasure to welcome you again and make your stay memorable.We remain at your entire disposal.
Dear Raj:Thank you for devoting some minutes in sharing your experience with us.It is a pleasure to read you had a nice stay, and we look forward to welcoming you again.Of course, anything you might need, we remain at your entire disposal.Best RegardsBorja FrancésWelcome Desk Agent
Estimado Jose:Es un placer que nos dedique unos minutos para compartir su experiencia en Only YOU Valencia. Gracias por sus bonitas palabras, que por supuesto haré llegar a todos los compañeros.Por supuesto, quedamos a su entera disposición para todo lo que pueda necesitar.AtentamenteBorja FrancésRecepción
I was absolutely delighted with the staff friendliness and their service levels. Great to be in and will definitely come back!
Bernardo
Stayed 2 nights in Oct 2023
Response from Front Desk Team Only YOU Valencia. on 11 Oct 2023
Dear Bernardo,Thank you very much for your review. We hope to see you again soon.Kind regards.
10/10 Excellent
Bruce
9 Oct 2023
Bruce
Stayed 3 nights in Oct 2023
Response from Guest Experience Manager on 4 Nov 2023
Good afertnoon Mr. Bruce!Greetings from Only You Valencia!We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Valencia!
10/10 Excellent
James
8 Oct 2023
James
Stayed 2 nights in Oct 2023
Response from Borja Francés Front Desk Agent on 28 Oct 2023
Dear James:Thank you for your time devoted to share your feedback with us. We are really happy to know you had a lovely time with us and we are waiting to see you again.We remain at your entire disposal.
A beautiful hotel in the Old Town of Valencia. Very easy to walk around. The staff are extremely and helpful. The room is lovely with a very comfortable bed and an amazing bathroom. The food and drink selection is excellent. A top hotel!
Mark
Stayed 4 nights in Sep 2023
Response from Borja Francés on 7 Oct 2023
Dear Mark:Such a pleasure to hear you had a nice stay with us. Thank you for your kind words.Looking forward to welcoming you again!Borja FrancésWelcome Desk Supervisor
Great hotel and great location. The staff were all really friendly and helpful and the rooms were adequate size and comfortable. Only qualms were:
- the quality of iron / ironing board: wasnt already in the room and the ones they give you on request are terrible - no steam and very cheap / ineffective at ironing even simple clothes coming out of a pre-ironed packed suitcase
- there’s not enough hanging / shelves in the bathroom - just one peg at the back of the bathroom door and no shower tray in the shower which is a finishing touch overlooked
- not many options for the in room coffee machine and sparse (just one coffee per day per guest, and no choice of flavour /type
Most of those are nightingale things rather than major, but would be expected in a “5-star” and the price.
Couldn’t fault the staff at all - all lovely and great service! Igor at the bar was a top barman! Thanks!
Rik
Stayed 3 nights in Oct 2023
Response from Borja Francés on 7 Oct 2023
Dear Rik:First of all let me thank you for your time dedicate to share your experience with us.Let me thank you also on behalf of all my colleagues about your kind words. It is our pleasure to make our guests feel like home.On the other hand, thank you for sharing with us the missing things you found during your stay. Make sure we will take good care of your feedback, as we constantly try to reach a perfect stay.Once again, thank you for choosing us. We will be looking forward to welcoming you again.Borja FrancésWelcome Desk Supervisor
10/10 Excellent
Angela patricia
5 Oct 2023
Angela patricia
Stayed 1 night in Oct 2023
Response from Borja Francés Front Desk Agent on 28 Oct 2023
Estimada Angela Patricia:Muchas gracias por dedicarnos unos instantes para valorar su estancia.Es un verdadero placer descubrir que se encontró cómoda visitándonos, y esperamos con gusto su vuelta.Un cordial saludo.
The hotel has very nice common spaces and a friendly staff, but unfortunately our room had a significant amount of mold in it. The mold surrounded the HVAC vent, was also found in the shower, and it gave the room a musty smell. I was surprised that the hotel would give a room to a guest in this condition.
David
Stayed 3 nights in Sep 2023
Response from Guest Experience Manager on 3 Oct 2023
Dear Mr. David, Thank you very much for selecting us during your last stay in Valencia.We are sorry to learn about the problem you experience in your room. Thank you for sharing this information in order to improve it right away. I apologize for that.Please, We would loeve to welcome you again very soon.I remain at your full disposal.Kind regards, José Enrique HerreroGuest Experience Manager
Response from Guest Experience Manager on 3 Oct 2023
Dear Mr. Harold, Thank you very much for visiting us!We would be very delighted to welcome you back in the near future.Warmest regards, José Enrique HerreroGuest Experience Manager
10/10 Excellent
Daksha
25 Sept 2023
Daksha
Stayed 5 nights in Sep 2023
Response from Borja Francés on 15 Oct 2023
Dear Daksha:Thank you so much for your time devoted to share your experience at Only YOU Valencia.It is a pleasure to read you had an amazing stay with us.Of course, enything you might need, or if you are planning a future stay, we remain at your entire disposal.Best regardsBorja FrancésWelcome Desk
10/10 Excellent
Frederico
Travelled with partner
25 Sept 2023
Liked: Amenities
Excellent location and facilities. Amazing breakfast food and view.
Frederico
Stayed 1 night in Sep 2023
Response from Guest Experience Manager on 3 Oct 2023
Dear Mr. Frederico, Thank you very much for visiting us and for your positive feedback regarding your experience with us.We would like to welcome you once again.Warmest regards, José Enrique HerreroGuest Experience Manager
Well located…excellent customer service staff…in the heart of the action…excellent breakfast to get the day started
Donald
Stayed 6 nights in Sep 2023
Response from Guest Experience Manager on 3 Oct 2023
Dear Mr. Donald, Thank you very much for your positive reviews regarding your recent visit to Only YOU Hotel Valencia.Its been my pleasure sharing your feedback with our team, who was very much encouraged by your positive remarks.We would be very delighted to welcome you back in the near future.Kind regards, José Enrique HerreroGuest Experience Manager
Response from Guest Experience Manager on 21 Sept 2023
Dear Mr. Jack, Thank you very much for selecting us and for your kind words regarding the hotel and the city.Please, I remain at your full disposal for any wishes or questions you may have.Yours sincerely, José Enrique HerreroGuest Experience Manager