This hotel could be great with historical manor and moat on the premises: however: hotel rooms are not in manor. They are in a large dark wooden buidling under construction in muddy surroundings. Service is outright lousy. We had to wait quite a while to be served by a non-engaged employee. The first room we got had such penetrating bad smell of sewage that we instantly asked for another room. The next room had the same problem. Finally the third room on the dark ground floor appeared acceptable. All that walking forth and back with luggage! We asked whether we could see the manor the following day. The answer was that it is unfortunately closed on Saturdays. We were told to our satisfaction that the kitchen had been informed about my wife's lactose intolerance. When we arrived for breakfast nobody knew anything. The cook could not even answer whether sausages and bread contained milk. Nobody knew anything, and in the end my wife was served what appeared as some older dry bread, which was hardly edible.