Desk, blackout curtains, soundproofing, iron/ironing board

Reviews of Travelodge Waterford

3 out of 5
Travelodge Waterford
Cork Road N25, Waterford, Waterford

Reviews

7.0

Good

Rating 10 - Excellent. 77 out of 441 reviews" "
Rating 8 - Good. 162 out of 441 reviews" "
Rating 6 - Okay. 116 out of 441 reviews" "
Rating 4 - Poor. 50 out of 441 reviews" "
Rating 2 - Terrible. 36 out of 441 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Johanna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Mold on the ceiling and curtains in the room

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back next time i need accommodation.
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Spotless room. Nice to have tea and coffee in the room!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ciaran

Stayed 1 night in Dec 2023

6/10 Okay

Marek

Liked: Staff & service
I had to cancel my holidays after first day
Stayed 4 nights in Nov 2023

8/10 Good

arkadiusz

Stayed 2 nights in Nov 2023

8/10 Good

Libby

Stayed 1 night in Nov 2023

2/10 Terrible

Cathh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Jean

Stayed 1 night in Sep 2023

2/10 Terrible

Stuart

Stayed 1 night in Sep 2023

8/10 Good

Gerald

Liked: Staff & service
.
Stayed 2 nights in Aug 2023

8/10 Good

Carmel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Rec on 4 Aug 2023
Thank you for your review

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected- clean, quiet and farther then downtown than it seemed - it was very dated and very BLUE
Stayed 1 night in Jul 2023
Response from Rec on 4 Aug 2023
Thank you for your review

10/10 Excellent

Stefan

Stayed 1 night in Jul 2023
Response from Rec on 4 Aug 2023
Thank you for your review

4/10 Poor

Elaine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The guy who checked us in - we arrived quite late about 9.30 was best thing about it and comfy bed apart from that terrible. Needs a lot of tlc. Air fresheners etc so fusty. By sons said it was like a nursing home . We’ve been to loads of t lodges snd done better then 4 star hotels this very poor
Stayed 1 night in Jul 2023
Response from Rec on 4 Aug 2023
Thank you for your review

2/10 Terrible

Adrienne

Disliked: Property conditions & facilities, room comfort
Terrible.
The most grim Travelodge I’ve ever stayed in. We were booked in for 3 nights but checked out after the first night. When we arrived there were old carpets all over the car park. The hotel is obviously being used as a social housing centre. I think this should be communicated to holiday makers. The rooms are sparse. Not even a hairdryer . For €133 per night room only, it’s hardly budget hotel prices. Would not recommend.
Stayed 2 nights in Jun 2023
Response from Reception on 4 Aug 2023
Thank you for your review however we would like to clarify a few points with you. Firstly we can confirm that we were indeed replacing bedroom carpets in the hotel on the day that of your arrival and we have recently replaced the majority of the carpets in the hotel as part of our extensive refurbishment programme. We ensured that this did not impact on guests that were arriving to stay with us but we do apologise if you felt that this was not the case. We would also like to clarify that the hotel is not used for any social housing and operates as a normal 3* hotel here in Waterford. Regards, Reception

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023
Response from Rec on 4 Aug 2023
Thank you for your review

6/10 Okay

Lyn

Liked: Staff & service, room comfort
Staff excellent. Hotel substandard.
We had contacted the hotel before arriving & requested an easily accessible room as we are both disabled. The room assigned was a fair distance from the entrance which was not suitable but the staff were brilliant & went out of their way to help. It was very unfortunate that the hotel was full of immigrants that my husband & I found very intimidating. If this is a policy of Travel Lodge then it would be only fair to inform customers. The whole trip was ruined even though the manager & staff were as helpful as they could be.
Stayed 4 nights in Jun 2023
Response from Rec on 4 Aug 2023
Thank you for your review. We do apologise for any inconvenience caused. The room provided for you was the room type that was booked but we are pleased to see that our staff assisted you on the day in question. We would also point out that the hotel does not house immigrants here in Waterford. Regards, Reception

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from MS on 6 Jun 2023
Thank you for your review

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was perfect and within walking distance to Waterford city
Stayed 1 night in May 2023
Response from MS on 6 Jun 2023
Thank you for your review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family Trip
A light outside the window came on and off regularly and the hours for the breakfast weren't early enough for our plans.
Stayed 1 night in Apr 2023
Response from MS on 6 Jun 2023
Thank you for your review

6/10 Okay

Egidijus

Stayed 1 night in Apr 2023
Response from MS on 25 Apr 2023
Thank you for your review.

6/10 Okay

Dave

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty room
Look it’s a travel lodge and so whilst you expect it to be basic you also expect it to be clean. The floors had not been hoovered since the previous quest and were there dirty. It then makes you question what else hadn’t been cleaned.
Stayed 1 night in Mar 2023
Response from MS on 7 Mar 2023
Hi Dave, thank you for the review. We were very disappointed to read that you were not happy with your room and we will certainly look into this for you and can only apologise for same

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly reception
Stayed 1 night in Feb 2023
Response from MS on 7 Mar 2023
Thank you for your review

8/10 Good

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just did the job
Room was adequate,very clean as was the bathroom,not too many healthier options food wise,a lot of fast food restaurants
Stayed 1 night in Feb 2023
Response from MS on 7 Mar 2023
Thank you for your review

10/10 Excellent

anthony

Stayed 1 night in Jan 2023
Response from MS on 7 Mar 2023
Thank you for taking the time to review our hotel

2/10 Terrible

Declan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from MS on 7 Mar 2023
Hi Declan, thank you for the review. We were very disappointed to read that you were not happy with your room and can only apologise for same

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
It represents value for money
Stayed 1 night in Oct 2022
Response from MS on 6 Dec 2022
Thank you for your review

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hallways were dirty. No hair dryer in room
Stayed 1 night in Oct 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good value - a clean, comfortable room not too far from the historic part of Waterford.
Stayed 1 night in Oct 2022

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Uncomfortable stay
Roasting warm room, very uncomfortable hard bed and only one pillow. Sink was blocked, stains on carpet and bird droppings all over the windows. Not overally safe either aa anyone can walk into the hotel without being checked. A place to lay your head and thats about that really. Charging 135 euro a night and providing mcdonalds surgar for your tea topped off the stay.
Stayed 2 nights in Aug 2022

2/10 Terrible

Michael

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bad family room!!!!!
I had booked a family room for £150 , when I got to the room, it was not adequate for my family to stay in. Very very small. Basically it was a just an ordinary room with extra camp beds put in and called a “family room”.it was falsely advertised as a family room. We cancelled straight away and was told I would be refunded my money, we found the staff helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot right in front of the hotel I had a nice little restaurant real close to Hotel
Stayed 1 night in Aug 2022

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
Stayed 1 night in Aug 2022

4/10 Poor

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Beds and pillows not at all comfortable. No decent restaurants within walking distance
Stayed 1 night in Jul 2022

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very attentive and helpful.
Stayed 1 night in Jul 2022

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Edward

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Was fine for a night. Expensive for what it was but still the cheapest in the area.
Stayed 1 night in Jul 2022

8/10 Good

Edward

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Basic accommodation. One hallway stank, thankfully not the one we were in. The rooms are spacious and clean enough but the beds are hard.
Stayed 1 night in Jul 2022

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Catherine

Stayed 1 night in Apr 2022

10/10 Excellent

Grace

Stayed 1 night in Apr 2022

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water but informed about it before checking in by staff who were extremely apologetic. Rest of stay was grand.
Stayed 1 night in Apr 2022

10/10 Excellent

cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Catherine

Liked: Staff & service
Friendly staff, basic room, clean and adequate for the price I paid. I did not feel secure in my room as there was no chain for the door and I could not lock the door from the inside.
Stayed 1 night in Nov 2021

2/10 Terrible

Dmitrij

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The room was terrible. It's like we were sleeping outside. The bathroom has mold on the ceiling. After 4 nights, I'm completely bitten with bedbugs. The biggest disappointment from the hotel!!
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend for families!
Room smelly not very clean, curtains with stains, kids beds without mattresses. We got two paper cups for 3 of us for coffee and tea. Not recommend for families! More like workers hotel! I don't know how they manage to get 3 stars!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Bharat

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not for Disabled guests
This hotel is not suitable for disabled guests. Had to go through 5 or 6 doors to get to our room. None of the doors could be opened by a person in a wheelchair. A person in a wheelchair would not be able to exit on their own in an emergency.
Stayed 1 night in Sep 2021